home
***
CD-ROM
|
disk
|
FTP
|
other
***
search
/
OS/2 Shareware BBS: 36 Tips
/
36-Tips.zip
/
WINPRN.FAX
< prev
next >
Wrap
Text File
|
1994-11-30
|
4KB
|
95 lines
General Printing 7/01/94
Print Problem?
1) Is the printer power cord plugged in?
2) Is the power turned on?
3) Is the customer doing serial or parallel printing?
3a) Does the printer parallel or serial data cable connect the printer and
the system unit?
4) Is the printer online?
5) Does on printer exist on the OS/2 Desktop?
6) Go into the 0S/2 System/Drives/<OS/2 boot> drive folder and drag the file
AUTOEXEC.BAT or any ASCII file within a drives folder to the printer on the OS/2
Desktop. Does the file print?
7) Does pressing PrntScrn from the OS/2 Desktop result in the printer printin
g?
WIN-OS/2 related print problems.
8) To Install appropriate WIN-OS/2 printer device driver:
Select OS/2 System
Select Command Prompts
Select Win-OS/2 Full Screen
Select Win-OS/2 Main
Select Control Panel
Select Printers
Select "Use Print Manager"
Does "Default Printer" specify your printer?
If no, then:
Is your printer in list of "Installed Printers"?
If yes, then:
Select your printer
If no, then:
Select "Add"
Select appropriate printer driver
Select "Install"
Follow directions to install printer driver
Select "Set as Default Printer"
9) To configure printer port connections:
Select "Connect"
In list of "Ports",
Select LPTX.OS2 (for appropriate printer port)
Deselect "Fast Printing Direct to Port"
Select "OK"
10) Select "Setup".
For Hewlett Packard Printers,
For "Memory":
Select amount of memory in printer
For "Cartridges (2 max)":
Select "None" unless cartidges are installed
Select "Options"
Deselect "Print TrueType as Graphics"
Select "OK"
Select "Fonts"
Make sure "No fonts installed"
Select "Exit"
For other printers,
Deselect "Print TrueType as Graphics"
Select "OK"
11) For errors in UNIDRV.DLL check \<windir>\system\UNIDRV.DLL,
Date - 4/24/93, Size - 119344 bytes.
12) Are any other fonts installed? Check the [fonts] section in SYSTEM.INI. Font
s are usually installed in the \<windir>\system subdirectory. TrueType fonts hav
e a .FOT and .TTF extention. Adobe fonts have a .PFM extention and are located i
n the \PSFONTS\PFM subdirectory.Adobe type 1 fonts are the only adobe fonts that
work with WINOS/2. Some fonts may not be supported by OS/2.
13) For serial printing connect WINOS2 printer to LPTX.0S2. At an os/2
command prompt type, "SPOOL /D:LPTx /O:COMx. If this fixes problem, add the abo
ve SPOOL statement to STARTUP.CMD.
14) Postscript winos2 printer driver requires postscript driver installed
on the OS/2 side.
15) In general, use matching printer drivers on OS/2 and WINOS2. However, if th
e WINOS2 driver is not postscript, you can use IBMNULL on the OS/2 side.
16) No shades of grey or cross hatching. try disabling parallel port arbitratio
n.
17) Send 5250 Printer related problems to CB5250 L13G.
12/31/99