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V3175.FAX
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1995-02-22
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OS23175 - SYS3175 ERROR MESSAGE
12/05/94
================================================================
SYS3175 ERROR MESSAGE
================================================================
Please Read Entire Document for Full Explanation of Procedures
----------------------------------------------------------------
Error Message SYS3175 - During Installation of OS/2
SYS3175 - Video
SYS3175 - Print
----------------------------------------------------------------
SYS3175 OS/2 SYSTEM ERROR
________________________________________________________________
________________________________________________________________
P1= ________ P2= ________ P3= ________ P4= ________
EAX= _______ EBX= ________ECX= ________EDX= ________
ESI=________EDI=________
DS= ____ DSACC= ____ DSLIM= ________
ES= ____ ESACC= ____ ESLIM= ________
FS= ____ FSACC= ____ FSLIM= ________
GS= ____ GSACC= ____ GSLIM= ________
CS&colon.EIP= ____ : ________ CSACC= ____ CSLIM= ________
SS&colon.ESP= ____ : ________ SSACC= ____ SSLIM= ________
EBP=________ FLG= ________
Please include access violation location, module, and file if it
listed with error message. Record ALL register information.
----------------------------------------------------------------
SYS3175 -INSTALLATION of OS/2 (DURING INSTALLATION ONLY)
This error occurs while installing OS/2 either after the
first reboot or while doing a SELECTIVE INSTALL.
WORK AROUND:
If you are NOT using a Future Domain SCSI driver:
RENAME: FD16-700.EXE to FD16-700.BAK or FD16-700.OLD
Driver is found in the OS2/DRIVERS subdirectory.
If you have a Future Domain driver and receive the SYS3175, you
need to obtain an updated driver. Please, contact your vendor.
----------------------------------------------------------------
SYS3175 - VIDEO (Work Around is same for both Video
SYS3175 - PRINT and Print; both are corrupted INI's)
SYMPTOM: You install a video driver and you received
the SYS3175 error message.
RESOLUTION: Do the following steps in the order listed:
1. Reset video back to VGA (see NOTE)
2. Run CHKDSK
3. MAKEINI (Valuepoints use MAKEINI for Valuepoint)
NOTE: If you have one of the following, it is highly
recommended to go back to VGA mode before you
continue.
IBM Valuepoint
ATI
S-3 chipset
If this step is not necessary, run CHKDSK and MAKEINI.
RESET VIDEO BACK TO VGA:
Use this procedure instead of the SETVGA command, if you need to
return to VGA mode. Follow procedure after starting OS/2 from
Installation Diskette and pressing Esc to go to a command
prompt.
NOTE: X: is startup drive (where OS/2 2.1 resides)
Case 1: You installed OS/2 from diskette.
A. If RSPDSPI.EXE is in \OS2\INSTALL\ directory, type and press
Enter:
X:
CD X:\OS2\INSTALL
RSPDSPI /PK:VGA /SK:NONE /S:A:\ /T:X:
where: A: is diskette drive you used to install OS/2
B. If RSPDPSI.EXE is NOT in the \OS\INSTALL\ directory:
1. Insert Installation Diskette 8 and unpack RSPDSPI.EXE
with the following command and press Enter:
X:\OS2\UNPACK A:\INSTAID X: /N:RSPDSPI.EXE
where: A: is drive containing Diskette 8
2. Type the following commands and press Enter:
X:
CD X:\OS2\INSTALL
RSPDSPI /PK:VGA /SK:NONE /S:A:\ /T:X:
where: A: is diskette drive you used to install OS/2
Case 2: You installed OS/2 from CD-ROM or a LAN
A. If RSPDSPI.EXE is in \OS2\INSTALL\ directory, type the
following commands and press Enter:
X:
CD X:\OS2\INSTALL
RSPDSPI /PK:VGA /SK:NONE /S:E:\OS2SE21\ /T:X:
where: E: is CD-ROM or LAN drive
B. If RSPDSPI.EXE is NOT in OS2\INSTALL\ directory.
1. Unpack PSPDSPI.EXE with the following command and press
Enter:
X:\OS2\UNPACK E:\DISK_8\INSTAID X:/N:RSPDSPI.EXE
where E: is the CD-ROM or LAN drive
2. Type the following commands and press Enter:
X:
CD X:\OS2\INSTALL
RSPDSPI /PK:VGA /SK:NONE /S:E:\OS2SE21\ /T:X:
where: E: is CD-ROM or LAN drive
RUN CHKDSK:
1. Perform SHUTDOWN. If you are unable to SHUTDOWN, turn off
the system for 30 seconds.
2. Insert the Installation Diskette in drive A:
3. Press Ctrl+Alt+Del to restart system if you SHUTDOWN.
Turn the computer on if you turned it off.
4. When prompted, remove Installation Diskette and insert
Diskette 1
5. Press Enter.
6. When the Welcome Screen appears, press Esc, to display
the A: prompt.
7. Remove Diskette 1 and insert Diskette 2, which contains
CHKDSK command.
8. To correct errors on hard disk, type appropriate CHKDSK
command:
NOTE:(X: denotes drive where OS/2 resides...C:, D:, etc.)
For FAT file system, type: CHKDSK X: /F
For HPFS file system, type: CHKDSK X: /F:2
If you installed from CD, the command prompt stops at CD
drive in DISK_1 subdirectory, change to DISK_2 subdir.
X:\OS2SE21\DISK_2
(X: is the CD ROM drive)
9. Press Enter to start the CHKDSK command. If you have any
errors, you need to run CHKDSK command repeatedly until ALL
errors are cleared up.
TO MAKEINI:
NOTE: This method of MAKEINI should not to be used for
IBM PS Valuepoints. Follow instructions on MAKEINI
for the Valuepoints, in the next section.
10. Change to drive containing OS/2. Switch to OS2 subdir.
X: and press Enter
X:\OS2 and press Enter
X: is drive where OS/2 resides (C:, D:, etc)
11. At command line type and press Enter:
MAKEINI OS2.INI INI.RC
MAKEINI OS2SYS.INI INISYS.RC
If you cannot access INI files, type and press Enter:
ATTRIB OS2*.INI -R
Then retry to MAKEINI.
12. At command line use the ATTRIB command to delete hidden file
WP ROOT.SF in the OS2 startable partition. Type:
ATTRIB X:\WP?ROOT.?SF -s -r -h and press Enter
DEL X:\WP?ROOT.?SF and press Enter
13. Remove the diskette in drive A: and press Ctrl+Alt+Del to
restart the system. This replaces the INI files.
14. It is highly recommended to do an IMMEDIATE SHUTDOWN after
system is installed to make sure all programs and files have
been associated correctly.
TO MAKEINI ON A PS VALUEPOINT:
Use this method to recover INI files on a PS ValuePoint systems.
X: drive where OS/2 resides (EX: C:, D:, E:, etc)
10. Change to OS/2 drive. Change to OS2\DLL\DISPLAY and press
Enter.
X:\
CD\OS2\DLL\DISPLAY
11. Copy the DISPLAY.DLL to the OS2\DLL subdirectory. This file
should be 76988 bytes. Type the following and press Enter:
COPY DISPLAY.DLL X:\OS2\DLL
12. Change to OS2\INSTALL subdirectory. Type and press Enter:
CD\OS2\INSTALL
COPY OS2.INI X:\OS2\OS2.INI
COPY OS2SYS.INI X:\OS2\OS2SYS.INI
13. Use ATTRIB command for hidden file WP?ROOT.?SF. Type the
following commands, pressing Enter after each one:
ATTRIB X:\WP?ROOT.?SF -S -R -H
DEL X:\WP?ROOT.?SF
14. Remove Diskette and press Ctrl+Alt+Del to restart system.
This takes approximates 5 minutes. If system does not start
properly or further assistance is needed, call support and
request VIDEO support. Please document procedure &. problem.
----------------------------------------------------------------
IBM disclaims all warranties, whether express or implied,
including without limitation, warranties of fitness and
merchantability with respect to the information in this document.
By furnishing this document, IBM grants no licenses to any
related patents or copyrights.