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SUCESS.007
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1995-03-07
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OS/2 AND FIREMAN'S FUND TO YOUR RESCUE!
December 7, 1993
When it comes to property and casualty insurance, everything is
critical and you can't take any chances. That's why Fireman's Fund
Insurance develops and runs its mission-critical software applications
on OS/2.
Internally, Fireman's Fund uses OS/2 to manage over 200 local area
networks, connecting 2900 employees together. Mission-critical
applications running under OS/2 at Fireman's Fund perform core business
functions in the areas of commercial and personal insurance, claims
processing, and the processing of specialized areas such as excess
liability.
The implementation of these OS/2 applications allows Fireman's Fund to
provide better service and process claims faster. During the Oakland
California Fire catastrophe of 1991, for example, employees at Fireman's
Fund built a complete claims adjusting database with Lotus Notes and
OS/2 to manage and track the onslaught of customer transactions.
In just 24 hours, the company set up workstations in hotel rooms, where
they were able to process claims adjustments immediately. Without the
multitasking and communications capabilities of OS/2, it would have been
impossible for the company to handle the volumes of information as
efficiently, or with as much data integrity, as they did. These
OS/2-related efficiencies are being realized throughout the company; in
addition, the Systems organization at Fireman's Fund has realized a 30%
reduction in direct expenses over the past four years during which time
the OS/2 applications were implemented.
So when you think about your insurance needs in the future, think about
which system you'd trust with your claims. Then remember Fireman's Fund
and OS/2.
For more information about Fireman's Fund and OS/2, contact
Virgil Pittman of Fireman's Fund Insurance Company, 415-492-6587.
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OS/2 is a registered trademark of International Business Machines
Corporation.
Lotus Notes is a registered trademark of Lotus Development
Corporation.