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OS/2 Shareware BBS: 14 Text
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14-Text.zip
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dm2qa.zip
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DM2Q&A.TXT
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1993-06-23
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Frequently asked questions about DeskMan/2.
Q>I'm getting an error when running the REXX script. The error reads:
# +++ rc = SysRegisterObjectClass('DMan', 'D:\OS2\DLL\DESKMAN.DLL');
REX0043: Error 43 running D:\deskman\DeskMan.CMD, line #: Routine not found
[Note: # --> The line number that is being run at the time of the error.]
A>There is a defect in the REXX code generation. The following line reads:
REGISTER=YES; "OBJECTID=<DeskMan1>;"||,
and should be changed to read:
REGISTER=YES;OBJECTID=<DeskMan1>;"||,
removing the two spaces and the first double quote.
Q>Is there any printed manual?
A>Not at this time.
Q>How can I get (or contact) technical support?
A>Please check your online documentation for further information. You may
also use CompuServe, typing GO OS2AVEN, and leaving a message in the
appropriate section there.
Q>I saved my desktop, and then opened the DeskMan/2 window, but it had nothing
in it.
A>If the help file is not installed, or it was installed in a directory not on
the help path, then the DeskMan/2 restore container window may come up empty,
requiring manual opening of the .drc file.
Q>What is DESKMAN.###?
A>A temporary file created by DeskMan/2, which can be deleted without any
problem.
Q>What are those icon files doing in my root directory?
A>They are temporary files being created by DeskMan/2 during a Query Object
Settings on Drop, and not being deleted, afterwards. You may delete them, as
you please.
Q>Can I use REXX scripts generated by DeskMan/2 to restore my desktop?
A>DeskMan/2's generated REXX scripts provide limited support for this. For
further information on these limitations, please contact technical support.
Q>After running DeskMan/2, I notice that it is moving Templates into my
DeskMan/2 directory. Why?
A>Those are not Templates, but rather Datafiles. When saving any object, of
the Datafile type, DeskMan/2 also saves the Datafile itself, as those objects
are actually made up of both Datafile and Workplace Shell object.
Q>Which do I install first, DeskMan/2 or OS/2 2.1 GA?
A>If you can do so, install DeskMan/2 first, save your desktop, and then backup
your system. You may then install OS/2 2.1 GA, restore those files which you
wish placed on your new system, being careful not to overwrite any of your new
system files, reinstall DeskMan/2, and restore any portion of your previous
Workplace Shell desktop.
Q>How do I use DeskMan/2 to migrate (or transfer or move or copy) my Workplace
Shell objects (or my Workplace Shell desktop) to another system?
A>See the online manual - Getting Started & the Online Tutorial.
Q>How can I get rid of those items in my Restore Window?
A>Select the items which you wish to remove, select Remove Description, and
then save the Restore Window's information when you are asked to do so upon
closing it, or sooner if you so choose.
Q>Running DeskMan/2, I get a message saying, "Unexpected Error"
A>Try turning off REXX code generation, turning debugging on, opening the
restore container window, and saving the desktop once more. If you get the
same error message, save the contents of the Restore window, and complete the
operation via the Drag and Drop user interface.
Q>How do I get my icon back to normal?
A>If you were just using one of the Special functions, simply select Save
Objects from the same menu.
Q>Some of my Workplace Shell objects just disappeared! Why? What do I do?
A>Sometimes this happens, particularly on pre-2.1 GA releases of OS/2. If you
have saved your desktop, try shutting down and restarting your system. If any
objects need to be restored after this point, simply open up the DeskMan/2
restore container and drag them out into place. If DeskMan/2 itself is
missing, simply reinstall it. If you did not save your desktop, you might want
to reboot without shutting down, particularly on older versions of the OS.
Q>Is there any way to get training on this product?
A>Please contact technical support.