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1994-11-08
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This form is to be used to provide feedback regarding the "Personal
Systems Support Family Support Center User's Guide" and the "Personal
Systems Support Family Problem Reporting Guide."
We would like to make these documents as informative as possible, and
appreciate your taking the time to answer the following questions:
1. Which document are you providing feedback for?
Support Center User's Guide ____
Problem Reporting Guide ____
2. Did this document tell you everything you needed to know prior to
calling the support center? ____ Y ____ N
If "no", what specifically was missing from the document?
______________________________________________________________
______________________________________________________________
3. What did you like most about the document? ________________________
______________________________________________________________
______________________________________________________________
4. What did you like least about the document? _______________________
______________________________________________________________
______________________________________________________________
5. Would you like to see more of these documents in the future?
____ Y ____ N
If "yes", what types of documents? ___________________________
_______________________________________________________________
_______________________________________________________________
Thank you for taking the time to fill out this feedback form. Please
FAX or mail it to:
Linda Ianniello
Internal ZIP 1026
IBM Corporation
1000 NW 51st Street
Boca Raton, FL 33431
FAX: 407-443-6940