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IBM Continuous Speech Series Speech Recognition
Developers Toolkit and Runtime System Software
The IBM Continuous Speech Series is a set of programs that consist of a toolkit
for developing speech enabled applications and a runtime for execution and
operation of those applications. The developers toolkit provides the necessary
tools for application programmers to speech enable their existing products or
develop new applications which exploit speech recognition. Using the speech
recognition Application Programming Interface (API), developers can produce
applications that recognize and process a continuous flow of spoken U.S.
English words. Using ICSS can help the user to enhance the functionality of
many software applications and to develop new software applications that meet
the dynamic needs of today's markets.
The IBM Continuous Speech Series for Windows will be available through a beta
program starting on July 23, 1993. The initial release of the ICSS for
Windows(1) program will allow Windows application developers to speech enable
Windows applications running in the WIN-OS2 box of OS/2(R) 2.1. Customers must
complete the membership application form and return it, along with payment, to
receive the beta code, documentation and technical support. This application
is available by calling 1-800-627-8363 and asking for an ICSS information
package.
The main features of ICSS are:
o Speaker Independence -- Though there are variations in human speech from
person to person, ICSS has the capability to process speech from different
speakers. In addition, ICSS requires no speaker enrollment or training,
unlike some other speech recognition systems. ICSS has been tested with a
wide variety of speaking accents. With experience, users learn appropriate
microphone positioning and speaking volumes so that recognition rates
improve with repeated speaker use.
o Continuous Speech -- Continuous speech is a series of spoken words without a
requirement for pauses between words. This feature provides the ability for
users to speak at natural or even rapid rates and enjoy successful speech
recognition. This capability is well suited for command and transaction
applications that require high-speed control of user interfaces.
o Large Vocabulary -- The ICSS dictionary has over 20,000 U.S. English words.
The development tools are provided to allow application developers to add
industry specific words. ICSS can provide recognition under multiple,
switchable, contexts of up to 1,000 words each. By using the context
switching feature, multiple contexts can be pre-loaded and rapidly switched,
thus extending the practical reach of the system to complex real world
applications.
o Multi-Platform -- ICSS currently supports the OS/2, AIX(R) and Windows 3.1
environments along with many of the popular sound boards such as
Soundblaster and Pro Audio Spectrum 16.
o Client/Server Support -- The recognition server can support multiple
applications running on the same machine. The recognition engine serves as
a serially reusable resource. The ICSS Runtime can be installed as either a
stand-alone executable, as a server or as a client. When installed in
client/server mode, thus requiring 2 licenses, the client hardware resources
in terms of memory requirements can be reduced.
o Published APIs -- Documented APIs facilitate the efficient speech enablement
of new and existing applications. The API set gives the application
developer an efficient method of utilizing the speech recognition engine.
The advantages and flexibility of a continuous speech interface can be
quickly applied to a broad spectrum of existing user applications in a
manner that protects and enhances user software investment.
(1) Trademark of Microsoft Corporation.
Planned Availability:
o July 2, 1993
- IBM Continuous Speech Series/2 Developers Toolkit
- IBM Continuous Speech Series/2 Runtime System
- IBM AIX Continuous Speech Series/6000 Developers Toolkit
- IBM AIX Continuous Speech Series/6000 Runtime System
o December 31, 1993
- IBM Continuous Speech Series for Windows Developers Toolkit
- IBM Continuous Speech Series for Windows Runtime System
Part
Number Description
______ ___________
.fo off
79G9694 IBM Continuous Speech Series/2
Developers Toolkit
79G9693 IBM Continuous Speech Series/2
Runtime License
79G9713 IBM Continuous Speech Series/2
Runtime Additional License
79G0247 IBM Continuous Speech Series/2
Runtime Additional License
Certificate
79G9709 IBM AIX Continuous Speech
Series/6000 Developers Toolkit
79G9710 IBM AIX Continuous Speech
Series/6000 Runtime License
79G9711 IBM AIX Continuous Speech
Series/6000 Runtime Additional
License
79G0246 IBM AIX Continuous Speech
Series/6000 Runtime Additional
License Certificate
79G9707 IBM Continuous Speech Series
for Windows Developers Toolkit
79G9708 IBM Continuous Speech Series
for Windows Runtime License
79G9712 IBM Continuous Speech Series
for Windows Runtime Additional
License
79G0245 IBM Continuous Speech Series
for Windows Runtime Additional
License Certificate
.fo on
(TM) Trademark of International Business Machines Corporation.
(R) Registered trademark of International Business Machines Corporation.
HIGHLIGHTS
o Continuous Speech Recognition so you do not have to pause between words.
o Speaker Independent therefore no training is required thus allowing
walk-up-and-use applications.
o Multiple Operating Systems supported provide the ability for you to write
cross-platform speech-enabled applications (OS/2, AIX and Windows 3.1) and
support many of the popular sound cards such as Soundblaster and ProAudio
Spectrum 16.
o Large Vocabulary allows most applications to be speech enabled because over
20,000 words are in the dictionary with 1000 active at any given time.
o Stand-Alone or Client/Server provides resource savings and makes speech
enablement of current client/server applications more conducive.
o The IBM Continuous Speech Series is a program consisting of a developers
toolkit and a runtime. The toolkit provides the ability to speech enable
applications and the runtime provides for the execution of these speech
enabled applications.
o Tools to Add Words are included with the developers toolkit to allow
industry specific words to be part of the speech enabled application.
o Documented APIs provide application developers easy access to the speech
recognition engine, thus reducing the amount of time necessary to speech
enable an application.
DESCRIPTION
SPEAKER INDEPENDENT SPEECH RECOGNITION
Though there are variations in human speech from person to person; ICSS has the
capability to process speech from different speakers. In addition, ICSS
requires no speaker enrollment or training, unlike some other speech
recognition systems. The IBM Continuous Speech Series has been tested with a
wide variety of speaking accents from around the world. Though performance
varies somewhat, many accents are well recognized also, ICSS recognition rates
improve with repeated speaker use.
Business Solutions
Enable Customer's Competitive Advantage: The speaker independent aspects of
ICSS, coupled with it's continuous speech functions and vocabulary size provide
an unparalleled speech recognition system.
Speaker independent speech recognition allows a wide range of customers to take
advantage of an application without having extensive computer skills. ICSS now
expands the computer user interface to provide the next generation of
human/computer interaction. Almost anyone that can speak US English, can use a
speech enabled application developed using the IBM Continuous Speech Series.
CONTINUOUS SPEECH RECOGNITION
Users can speak at natural, or even rapid, rates and enjoy successful speech
recognition. This capability is well suited for command and transaction
applications that require high-speed control of user interfaces. Natural
speech can now drive your applications. Users can speak naturally and
continuously without pausing between words.
End User Productivity
Improved Worker Productivity: Continuous Speech recognition can greatly
improve transaction speed because most people can speak faster than they can
type or press function keys on a computer. This quick turnaround time for
transaction processing can increase thruput by decreasing the amount each
transaction takes to process.
Business Solutions
Enable Customer's Competitive Advantage: Continuous Speech input as a means of
speech recognition software plays a key role for speech enabled applications.
Continuous speech being the natural method of communication can provide a
competitive advantage over applications speech enabled with discrete speech or
not speech enabled at all. Discrete speech, or having to pause between words
is an unnatural act and can cause strain for the user.
Medium Vocabulary: The IBM Continuous Speech Series has a 1,000 word active
vocabulary. ICSS recognizes more than 1,000 words per context. More complex
applications can be supported with multiple 1,000 word contexts that can be
rapidly switched so that the effective vocabulary is much higher than 1,000
words. Often, you can develop contexts for different screens of an
application. Then, contexts are switched almost instantaneously as users
progress through the program screens.
Growth Enablement
Increased Capacity/Performance Improvement: The instantaneous context
switching provides the ability to have smaller contexts, thus improving speed
and accuracy of the speech enabled application.
Large Dictionary Base: The ICSS Dictionary currently has over 20,000 words,
with phonemic representations, available for building contexts.
Systems Management
Improved Application Quality: A multitude of applications can be speech
enabled with ICSS due to the robustness of the dictionary as well as the
ability to add specific words with the tools provided.
MARKETING INFORMATION
Product Positioning
The IBM Continuous Speech Series is positioned as the premium command/control,
data entry/retrieval and forms fill system. This developers toolkit provides
application developers speech recognition vocabulary size unparalleled in the
industry. This is the only speaker independent speech recognition product
offered by IBM. For customers who require speech to text dictation, with
free-form speech, highly accurate, large dictionaries (20,000 words), and can
work with speaker dependent, discrete speech systems, IBM offers the IBM Speech
Server Series.
Marketing Strategy
The IBM Continuous Speech Series delivers to application providers the next
generation of human/computer interface, speech. ICSS provides the tools to
allow application developers to speech enable their systems thus providing
solutions in hands busy, eyes busy environments.
Marketing Focus
Customer Fulfillment Option: IBM representatives will receive sales plan
credit for remarketer fulfillment of the eligible programs.
Marketing Programs
30-Day Money-Back Guarantee: The 30-day money-back guarantee provides the end
user with an unconditional money back guarantee. If for any reason the end
user is not satisfied with our Products or our Program Packages, the products
can be returned to the place of acquisition for a full refund. The products
must be returned within 30 days from the date of acquisition with a valid proof
of license. Only products obtained directly from IBM, an IBM Business Partner,
or EduQuest(TM) are eligible for this program. This applies to purchases or
licenses obtained on or after March 17, 1992. Refer to announcement letter NDD
92-147 for further details.
(TM) Trademark of International Business Machines Corporation.
Marketing Support
Advertising Support: Advertisements will be seen in the September issue of
Software Development magazine as well as OS/2 Developer.
Support Materials: Brochures and presentation guides are available from the
SPEECH Package on MKTTOOLS.
Remarketer Support: For technical assistance (installation, usage and
programming) with the ICSS toolkit, a special toll-free number has been set up
for your support. Just dial 1-800-553-1623 between the hours of 8:00 a.m. to
5:00 p.m., Central time, in the continental United States (or Canada), and
select option number two. Your question will be resolved promptly, usually
within one business day.
PUBLICATIONS
The following publication is available from Mechanicsburg by August 1993. To
order, contact your IBM representative or call the toll-free number
800-879-2755.
Order
Number Description
______ ___________
SC22-0154 IBM Continuous Speech
Series Technical Reference
EDUCATION SUPPORT
ICSS Education is provided by Skill Dynamics(TM). The course number for the
IBM Continuous Speech Series is a generic marketing overview session.
Skill Dynamics is pleased to announce IBM Speech Recognition education. The
first course is two and one half days of introduction to IBM's strategic speech
recognition offerings:
o The IBM Continuous Speech Series (ICSS)
o The IBM Speech Server Series (ISSS)
ICSS is a continuous speech, speaker independent, developer's toolkit, allowing
command control and navigation of speech enabled applications.
ISSS is a large vocabulary, speaker dependent system, intended for text
dictation tasks.
Audience:
IBM customers, business partners, or other individuals who want to be aware of
emerging technologies in speech recognition and develop skills to "speech
enable" applications are encouraged to attend this course.
Enrollment & Schedule:
Customers may enroll by calling 1-800-IBM-TEACh, asking to enroll in course
#N1676 .
(TM) Trademark of International Business Machines Corporation.
TECHNICAL INFORMATION
Specified Operating Environment
Machine Requirements:
The IBM Continuous Speech Series operates on a personal computer with OS/2
Version 2.1, on a personal computer with Windows 3.1 or RISC System/6000(R)
system under AIX Version 3.2. The Runtime system for either platform can run
as stand-alone or Client/Server.
(R) Registered trademark of International Business Machines Corporation.
PC-OS/2 Developers Toolkit:
PS/2(R) or Personal Computer with an 80486DX processor at 25MHz, or faster
o 6MB of memory (RAM) in excess of that required by OS/2 and any other
user applications
o 12MB of free disk storage space (minimum)
o One of the following sounds cards:
- Soundblaster (with MMPM/2)
- Soundblaster Pro (with MMPM/2)
- Soundblaster 16 (with MMPM/2)
- Pro Audio Spectrum 16 (with MMPM/2)
- IBM M-Audio Capture and Playback Adapter (or Micro-Channel)
o Input microphone (super cardioid, uni-directional, noise cancelling with
an impedance of more than 600 Ohms) such as:
- Sennheiser 431, 518, 410
- Audio Technica
- Conneaut CAD89
- Electro-Voice N/D 257B
- Electro-Voice N/D 857B
(R) Registered trademark of International Business Machines Corporation.
PC-OS/2 stand-alone runtime configuration:
PS/2 or Personal Computer with an 80486DX processor at 25MHz, or faster
o 6MB of memory (minimum) in excess of that required by OS/2 and any other
user applications
o 10MB of free disk storage space (minimum)
o One of the following sounds cards:
- Soundblaster (with MMPM/2)
- Soundblaster Pro (with MMPM/2)
- Soundblaster 16 (with MMPM/2)
- Pro Audio Spectrum 16 (with MMPM/2)
- IBM M-Audio Capture and Playback Adapter (or Micro-Channel)
o Input microphone (super cardioid, uni-directional, noise cancelling with
an impedance of more than 600 Ohms) such as:
- Sennheiser 431, 518, 410
- Audio Technica
- Conneaut CAD89
- Electro-Voice N/D 257B
- Electro-Voice N/D 857B
PC-OS/2 Runtime Client configuration:
PS/2 or Personal Computer with an 80486DX processor at 25MHz, or faster
o 2MB of memory (minimum) in excess of that required by OS/2 and any other
user applications
o 2MB of free disk storage space (minimum)
o One of the following sounds cards:
- Soundblaster (with MMPM/2)
- Soundblaster Pro (with MMPM/2)
- Soundblaster 16 (with MMPM/2)
- Pro Audio Spectrum 16 (with MMPM/2)
- IBM M-Audio Capture and Playback Adapter (or Micro-Channel)
o Token-Ring or Ethernet LAN Adapter Card
o Input microphone (super cardioid, uni-directional, noise cancelling with
an impedance of more than 600 Ohms) such as:
- Sennheiser 431, 518, 410
- Audio Technica
- Conneaut CAD89
- Electro-Voice N/D 257B
- Electro-Voice N/D 857B
PC-OS/2 Runtime Server configuration:
PS/2 or Personal Computer with an 80486DX processor at 25MHz, or faster
o 6MB of memory (minimum) in excess of that required by OS/2 and any other
user applications
o 9MB of free disk storage space (minimum)
o Token-Ring or Ethernet LAN Adapter Card
RISC System/6000 Developers Toolkit configuration:
A RISC System/6000 (machine type 7011) Model 220, or faster
o 6MB of memory (minimum) in excess of that required by AIX and any other
user applications
o 12MB of free disk storage space
o One M-Audio Capture and Playback Adapter/A (Micro Channel(R) format)
o Input microphone (super cardioid, uni-directional, noise cancelling with
an impedance of more than 600 Ohms) such as:
- Sennheiser 431, 518, 410
- Audio Technica
- Conneaut CAD89
- Electro-Voice N/D 257B
- Electro-Voice N/D 857B
(R) Registered trademark of International Business Machines Corporation.
RISC System/6000 Runtime stand-alone configuration:
A RISC System/6000 (machine type 7011) Model 220, or faster
o 6MB of memory (minimum) in excess of that required by AIX and any other
user applications
o 12MB of free disk storage space
o One M-Audio Capture and Playback Adapter/A (Micro Channel format)
o Input microphone (super cardioid, uni-directional, noise cancelling with
an impedance of more than 600 Ohms) such as:
- Sennheiser 431, 518, 410
- Audio Technica
- Conneaut CAD89
- Electro-Voice N/D 257B
- Electro-Voice N/D 857B
RISC System/6000 Runtime System client configuration:
A RISC System/6000 (machine type 7011) Model 220, or faster
o 4MB of memory (minimum) in excess of that required by AIX and any other
user applications
o 8MB of free disk storage space
o One M-Audio Capture and Playback Adapter/A (Micro Channel format)
o Token-Ring or Ethernet LAN Adapter Card
RISC System/6000 Runtime Server configuration:
A RISC System/6000 (machine type 7011) Model 220, or faster
o 6MB of memory (minimum) in excess of that required by AIX and any other
user applications
o 12MB of free disk storage space
o One M-Audio Capture and Playback Adapter/A (Micro Channel format)
o Token-Ring or Ethernet LAN Adapter Card
PC-Windows 3.1 Developers Toolkit:
PS/2 or Personal Computer with an 80486DX processor at 25MHz, or faster
o 6MB of memory (minimum) in excess of that required by the operating
system and any other user applications
o 12MB of free disk storage space (minimum)
o One of the following sounds cards:
- Soundblaster
- Soundblaster Pro
- Soundblaster 16
- Pro Audio Spectrum 16
o Input microphone (super cardioid, uni-directional, noise cancelling with
an impedance of more than 600 Ohms) such as:
- Sennheiser 431, 518, 410
- Audio Technica
- Conneaut CAD89
- Electro-Voice N/D 257B
- Electro-Voice N/D 857B
PC-Windows 3.1 stand-alone runtime configuration:
PS/2 or Personal Computer with an 80486DX processor at 25MHz, or faster
o 6MB of memory (minimum) in excess of that required by the operating
system and any other user applications
o 10MB of free disk storage space (minimum)
o One of the following sounds cards:
-- Soundblaster
-- Soundblaster Pro
-- Soundblaster 16
-- Pro Audio Spectrum 16
o Input microphone (super cardioid, uni-directional, noise cancelling with
an impedance of more than 600 Ohms) such as:
-- Sennheiser 431, 518, 410
-- Audio Technica
-- Conneaut CAD89
-- Electro-Voice N/D 257B
-- Electro-Voice N/D 857B
PC-Windows 3.1 Runtime Client configuration:
PS/2 or Personal Computer with an 80486DX processor at 25MHz, or faster
o 2MB of memory (minimum) in excess of that required by the operating
system and any other user applications
o 2MB of free disk storage space
o One of the following sounds cards:
-- Soundblaster
-- Soundblaster Pro
-- Soundblaster 16
-- Pro Audio Spectrum 16
o Token-Ring or Ethernet LAN Adapter Card
o Input microphone (super cardioid, uni-directional, noise cancelling with
an impedance of more than 600 Ohms) such as:
-- Sennheiser 431, 518, 410
-- Audio Technica
-- Conneaut CAD89
-- Electro-Voice N/D 257B
-- Electro-Voice N/D 857B
PC-Windows 3.1 Runtime Server configuration:
PS/2 or Personal Computer with an 80486DX processor at 25MHz, or faster
o 6MB of memory (minimum) in excess of that required by the operating
system and any other user applications
o 9MB of free disk storage space (minimum)
o Token-Ring or Ethernet LAN Adapter Card
Programming Requirements: The following software is required to run the IBM
Continuous Speech Series Developers Toolkit
1. OS/2 configuration:
o OS/2 Version 2.1 or OS/2 2.0 with MMPM/2
o OS/2 C Set/2
o OS/2 2.0 Developers Tool Kit
2. RISC System/6000 configuration:
o AIX Version 3.2 for RISC System/6000
o AIX C Compiler
3. Microsoft Windows 3.1 configuration:
o Microsoft Windows 3.1
o Microsoft C7 or Visual Basic C++
The following software is required to run the IBM Continuous Speech Series
Runtime System:
1. OS/2 configuration:
o OS/2 Version 2.1 or OS/2 2.0 with MMPM/2
2. AIX/6000(TM) configuration:
o AIX Version 3.2 for RISC System/6000
3. Microsoft Windows 3.1 configuration:
o Microsoft Windows 3.1
(TM) Trademark of International Business Machines Corporation.
Limitations: The IBM Continuous Speech Series can provide the tools necessary
to speech enable applications where US English is the language enabled.
However, the phonemes shipped with ICSS can be parsed to build grammars so that
other languages are supported.
An example of this is "RETURN TO THE MAIN MENU"
VOLVER_AL_MENU_PRINCIPAL
B OW L B EH R AA L M EH N UW P R IH N S IY P AE L
Performance Considerations: System response time may be slowed if there is not
enough memory in the system. Likewise, if using a processor below that
recommended in the hardware requirements section, speech processing and overall
system performance may be slowed.
Planning Information
The Developers Toolkit program package contains the development tools as well
as the runtime executables so that developers do not have to purchase a
separate runtime when running a speech enabled application on the same machine
as the development tools.
Customer Responsibilities: The customer must provide at least the minimum
hardware and software environments in which the IBM Continuous Speech Series
will operate. This environment includes a microphone that has a flat audio
range.
Shipment: This program is shipped directly to the customer.
Packaging: The IBM Continuous Speech Series/2 Developers Toolkit Program
Package (OS/2) will contain:
o Nine 3.5-inch high density diskettes
o IBM Continuous Speech Series Technical Reference Manual
o IBM Continuous Speech Series Messages & Codes
o Customer registration form
o Media Request form
o Program License Agreement
o Outer box
The IBM Continuous Speech Series/2 Runtime System Program Package (OS/2) will
contain:
o Seven 3.5-inch high density diskettes
o IBM Continuous Speech Series User's Guide
o Customer registration form
o Media Request form
o Program License Agreement
The IBM Continuous Speech Series/6000 Developers Toolkit Program Package (AIX)
will contain:
o 8mm Tape
o IBM Continuous Speech Series Technical Reference Manual
o IBM Continuous Speech Series Messages & Codes
o Customer registration form
o Media Request form
o Program License Agreement
o Outer box
The IBM Continuous Speech Series/6000 Runtime System Program Package (AIX) will
contain:
o 8mm tape
o IBM Continuous Speech Series User's Guide
o Customer registration form
o Media Request form
o Program License Agreement
The IBM Continuous Speech Series for Windows Developers Toolkit Program Package
will contain:
o Nine 3.5-inch high density diskettes
o IBM Continuous Speech Series Technical Reference Manual
o IBM Continuous Speech Series Messages & Codes
o Customer registration form
o Media Request form
o Program License Agreement
o Outer box
The IBM Continuous Speech Series for Windows Runtime System Program Package
will contain:
o Seven 3.5-inch high density diskettes
o IBM Continuous Speech Series Getting Started
o Customer registration form
o Media Request form
o Program License Agreement
Security, Auditability, and Control
The security functions of the IBM Continuous Speech Series depends on the
security features of the operating system.
User management is responsible for evaluation, selection, and implementation of
security features, administrative procedures, and appropriate controls in
application systems and communication facilities.
ADMINISTRATIVE INFORMATION
Ordering Information
All orders for software are available via PartnerLink or available through the
IBM Software/Publications Hotline (1-800-327-5711).
Available for Ordering: July 2, 1993.
Distribution/Shipment: All shipping charges for IBM Licensed
Programs/Publications from an IBM designated shipping location will be paid by
IBM in accordance with IBM's shipping practices. The remarketer is responsible
for shipping charges incurred by IBM as a result of requested shipping
arrangements which do not conform to IBM's then current shipping practice.
TERMS AND CONDITIONS
Licensing: This Licensed Program will be available on a one-time charge basis
to Personal Computer Dealers, Industry Remarketers -- Personal Computer and
Software Dealers, offered for remarketing under the terms and conditions of the
IBM Business Partner Agreement.
This program is licensed under the terms and conditions of the IBM Program
License Agreement (PLA) (Z125-3301). A copy of the PLA is packaged and shipped
with each program. The diskettes are in a sealed envelope inside the package
and requires the end user to break the envelope seal. This constitutes
acceptance of the PLA. No signature is required.
IBM has acceptance terms for Additional License Copies for this program. Under
these terms, customers may now acquire additional licenses for this program by
ordering a "Proof of Additional License" certificate. The new "Proof of
Additional License", which is in the form of a certificate, is the customer's
authorization to make a single copy of the program. The certificate may be
ordered in any quantity. The customer must have obtained an original program
package in order to acquire additional licenses. The terms and conditions of
the IBM Program License Agreement supplied with the original program package
apply to the Additional License Copies, except that the additional licenses may
not be transferred. There is no machine readable code included with the new
"Proof of Additional License" package.
Customers now have a choice of acquiring additional licenses with the new Proof
of License certificate or by accepting the terms for Additional Licenses Copies
in the existing agreements (IBM Customer Agreement, IBM Customer Agreement --
License or End User Additional License Agreement).
Returns: If the PLA package has been opened, but the diskette seal has not
been broken, the remarketer must accept the package and refund the money paid
to the end user. These packages may be returned to IBM under the returns
provisions.
30-Day Money-Back Guarantee: IBM will provide a credit for any program package
returned to its point of acquisition, provided it was acquired in the 30 days
prior to the date of return and includes the accompanying documentation and
media.
Upon receipt of the program package the remarketer will sign the Request for
Credit for Returned Licensed Program (Z125-4830) certifying that the program
package and its accompanying documentation and media was destroyed. The
Request for Credit for Returned IBM Licensed Program may be obtained from the
local IBM office.
To obtain credit for the returned program package, the remarketer must submit
the end user's sales receipt or invoice, a copy of the IBM invoice and the
Request for Credit for Returned Licensed Program, signed by the remarketer and
send to the IBM TCS processing location.
The return credit will be processed upon receipt of the above. The credit will
be based upon level II pricing.
Price Reduction Credit: This product is not eligible for full inventory price
reduction credit.
Limited Warranty:
Programs: Yes.
Media: Three (3) months.
Program Services: Central Service will be available until July 2, 1996. The
statement of service included in the program package describes this service.
IBM does not guarantee service results or represent or warrant that all errors
or program defects will be corrected. Instructions for reporting problems are
included in the program publications.
CHARGES
*One-Time Level 1 Level 2
Part Support License License License
Number Description Category Charge Charge Charge
______ ___________ _________ ______ ______ ______
79G9694 ICSS/2 Developers N/A $399 $225 $210
Toolkit
79G9693 ICSS/2 Runtime N/A 299 171 160
System
79G9709 ICSS/6000 Developers N/A 399 225 210
Toolkit
79G9710 ICSS/6000 Runtime N/A 299 171 160
System
79G9707 ICSS for Windows N/A 399 225 210
Developers Toolkit
79G9708 ICSS for Windows N/A 299 171 160
Runtime System
Additional License Charge
*One-Time Level 1 Level 2
Part Support License License License
Number Description Category Charge Charge Charge
______ ___________ _________ ______ ______ ______
79G9713 ICSS/2 Runtime N/A $249 $144 $135
System
Additional License
79G0247 ICSS/2 Runtime N/A 249 144 135
System
Additional License
Certificate
79G9711 ICSS/6000 Runtime N/A 249 144 135
System
Additional License
79G0246 ICSS/6000 Runtime N/A 249 144 135
System
Additional License
Certificate
79G9712 ICSS for Windows N/A 249 144 135
Runtime System
Additional License
79G0245 ICSS for Windows N/A 249 144 135
Runtime System
Additional License
Certificate
*One-Time License Charge: This reflects the license charges for a single unit
acquired from IBM and is subject to change without notice. These charges are
for information purposes only and shall not limit in any way the Dealer's or
Industry Remarketer's ability to set their own charges for IBM programs.
National Education License Fee (NELF)
National
Part Education
Number License Fee
______ ___________
79G9694 $232
79G9693 177
79G9709 232
79G9710 177
79G9707 232
79G9708 177
79G9713 148
79G0247 148
79G9711 148
79G0246 148
79G9712 148
79G0245 148