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README.TXT
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1997-09-15
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Title: Windows Protection Error with Windows 95 (OSR2)
Product(s): 3C905-TX, 3C900-Combo, 3C900-TPO, 3C905-T4
3Com has observed a problem that may occur when using the NDIS3 miniport
driver on the EtherDisk v2.1x for the 3Com EtherLink and Fast EtherLink XL
NICs under Windows 95 OSR2. The problem usually occurs after installing
several software applications with memory resident components and it
appears on boot up with the following error message on a blank screen:
"Windows Protection Error. You need to restart your computer."
This problem does not occur with the retail release of Windows 95 or
Windows NT when this driver is used. There is a problem with memory
management under OSR2 that most often occurs on systems with 32MB of
RAM when several device drivers or memory resident applications have
been loaded. To resolve the problem 3Com changed the memory allocation
scheme of the NDIS3 miniport for the 3C90x family of NICs. This driver
will be supported by 3Com after it has completed a full test cycle. In
the meantime it has been posted and is available to download from the
unsupported driver area of our web site. 3Com recommends using this
driver ONLY on systems experiencing this problem.
The Windows Protection Error is a general error message that may occur
due to other issues. In the case that this driver does not resolve the
issue you may try using the following suggestions:
1) Install Retail version of Windows 95 or Windows NT.
2) Rename SMARTDRV.EXE. Refer to MicroSoft document Q157924 on their web
site for details.
3) For Office 97 users, install the service release for Office97 from
MicroSoft's web site (URL - http://www.microsoft.com/office/SR1OFF97.EXE).
4) Load memory management device drivers in the CONFIG.SYS, for example:
DEVICE=C:\WINDOWS\HIMEM.SYS
DEVICE=C:\WINDOWS\EMM386.EXE