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Enhancements in this version:
1. Redesigned Registration Wizard
2. Communication via internet using your Internet Service Provider
3. Fareshopper for both domestic and international itineraries
4. SuperShopper (sm) - shop for lower fares on up to 4,800 flights
5. Immediate electronic ticketing - Print your receipt on the spot!
Please Note:
7. Mouse is required
8. Large fonts display problem
9. Car/Hotel confirmation number
10. Modem Related Issues
11. Downloading software / marketing messages
12. Duplicate Reservations
13. Unable to retrieve a reservation
14. Regarding Installation of United Connection
15. Other Airline Reservations
Registration Wizard:
* You must register on one channel in order to connect to the reservation system. Registration Wizard will step you through the process. To do it manually, select "Registration" under "Tools" menu and enter the required information.
* You must re-register if you change communication channels.
* Please note that for instant enrollment, it may take up to 72 hours before your name is updated in the Mileage Plus database. You may not be able to register on another channel until the database is updated.
Communication Via Internet:
* United Connection 2.0 allows internet connectivity but will require the following internet software:
1. For Microsoft Windows 3.1 or 3.11 you must use a 16 bit version of the Internet Service Provider's software. Check with your Internet Service Provider if you are unsure if you have a 16 bit dialer.
2. For Microsoft Windows '95 or NT you must use a 32 bit version of the Internet Service Provider's software. Check with your Internet software provider if you are unsure of the version you are running.
* Channel switching is available: If you switch from United Network, you must complete registration on the selected internet channel(s).
* Helpful hints on internet communications and how they work can be found in "Help" under communication screens.
Fareshopper / SuperShopper (sm):
* You can now shop for the lowest fare in international markets.
* Use the HINTS button for more information on how to obtain lower fares.
* FareShopper will always search for the lowest fare, regardless of preferred class of service. For example, if first class is preferred in the traveler's profile, coach fares will be returned if they are available.
* If you get a system error in Supershopper, click the "OK" button and the program will continue. Call the United Connection Support Desk if problem persists.
* FareShopper does not return reliable availability if metro code is used. Select a specific airport versus using a general selection for a city.
Immediate Electronic Ticketing:
* Some debit cards may not work for registration or Immediate Electronic Ticketing.
* If ticketing fails, confirm that your credit card number and billing address were correctly entered in the traveler's profile.
Mouse is required:
*A mouse or compatible pointing device is required for Release 2.0 of United Connection.
Large fonts display problem:
* If you have selected a "Large Fonts" video display option, you may notice display problems in United Connection (such as overlapping text). To correct this problem, choose a "Small Fonts" display option.
Car/hotel confirmation number:
* When you reserve a rental car or room, a confirmation number may not be returned immediately. If you retrieve your reservation after 48 hours and the confirmation number is still not available, please contact the car rental agency or hotel for confirmation.
Modem Related Issues:
* MegaHertz models: If your model is not in the modem list, use the Hayes compatible option at 9600 baud. Higher speeds could cause communication errors.
* We advise users not to use 300 baud for modem speeds. We have identified problems using 300 baud.
* Autodetect may come back with "Standard Modem" instead of the exact one that the user may have on the Verify Modem screen.
* Modem screens and modem detection will vary depending on operating system used (Windows 3.x or Windows 95 or NT).
Downloading new software version or marketing message:
* Users are strongly advised to close all virus checker software before any download.
Do not build duplicate reservation without checking to make sure it is not already reserved:
* If you experience a system error or time-out error during the "Reserve" process, you should relaunch United Connection (if the program has shut down). From the File menu, select "Retrieve From Reservation System.." and select the appropriate Itinerary Name to verify your reservation. If you still experience problems, contact the United Connection Support Desk before reserving another itinerary.
Regarding Installation of United Connection:
* United Connection supports Windows 3.1x, Windows 95, and Windows NT3.51 as operating platforms. If you attempt to install on an earlier version of Windows NT, you will recieve the following message: "Setup cannot finish because the version of Windows NT that you are currently running is not supported by this version of United Connection. United Connection supports WindowsNT 3.51 and above."
* United Connection version 1.0.2 is not supported after installation of version 2.0.
* On Windows 3.1x platform: For proper completion of installation of United Connection, Windows will have to be restarted.
Other Airline Reservations:
* If you are unable to retrieve or reserve TWA flights please call the Untied Connection Support Desk.
