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1993-10-01
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TommySoftware(R) CAD/DRAW for Windows - Questions and Answers
===============================================================
Latest update: 4 Oct 1993
Supplier: 100273,1143 (TommySoftware Support Center)
Latest version: 1.11
Frequent user requests
----------------------
Question: I have a 2 MB AT and TommySoftware CAD/DRAW doesn't work.
TommySoftware CAD/DRAW requires approx. 1600KB free RAM. Please check Program
Manager, Help, About Program Manager if you have 1.6 MB RAM free. You may
however delete the file TSCADRAW.MPI - this will force TommySoftware CAD/DRAW
to start with minimal memory usage.
___
Question: I have a 2 MB 386SX and TommySoftware CAD/DRAW doesn't work.
Please check if you are running in standard or enhanced mode. If you have not
enough memory you have to run Windows in enhanced mode. Use a permanent
swapfile to get more RAM (see Windows manual).
___
Question: I'm a citizen of a country which is not listed in the start-up
dialog. How can I get an official version of TommySoftware CAD/DRAW?
In the start-up dialog box, choose the entry "- Unlisted Country -". If you
then register, you will be presented an international registration form.
___
Question: I'm working with Windows 3.0 and I tried to use your TASS-software.
This is not possible. TASS (not TommySoftware CAD/DRAW) requires Windows 3.1
or later versions.
If you do not have Windows 3.1, you will have to create and print any request
by means of a standard editor. Send this request to the TommySoftware Support
Center, whose address is stated in the file ADDRESS.TXT within the directory
TSCADRAW\INFOS.
If you have access to CompuServe or Internet, you can mail your requests to
CompuServe: 100273,1143
Internet: 100273.1143@CompuServe.COM
___
Question: I have problems with running TommySoftware CAD/DRAW in my OS/2
Windows Box. What should I do?
Use Windows 3.x. We do not support OS/2 and the OS/2 Windows Box. There is
no intend to fix that problem, because it shows only that the OS/2-Windows Box
isn't really compatible to Windows 3.x. Ask IBM for help.
___
Question: Sometimes TommySoftware CAD/DRAW does not copy all objects to the
Clipboard and sometimes it does not print the whole drawing.
This bug is known in versions 1.05 and older. The bugs however were based on a
bug in Microsoft's Windows. Just order an update from your local distributor.
Make sure to receive the latest version of TommySoftware CAD/DRAW, at least
version 1.11.
___
Question: I've downloaded TommySoftware CAD/DRAW and everything works fine -
with one exception: colors, zoom areas and the symbol-names in the
sample library are in a foreign language.
You've got an old, faulty version of TommySoftware CAD/DRAW. Download the
latest English version of TommySoftware CAD/DRAW.
___
Question: What is the latest version of TommySoftware CAD/DRAW and how to get
an upgrade?
The latest version of TommySoftware CAD/DRAW is version 1.11. If there will
be a new version we will report it through this file. We will make the upgrade
available through your local TommySoftware CAD/DRAW-Partner (see list above).
Ask them for prices.
You will also find TommySoftware CAD/DRAW within most BBS systems and within
CompuServe, "GO GRAPHS", library section 5 ("Paint and draw programs").
___
Question: Are there any limitations of distribution?
There is no limitation for distribution from now on. Everybody may copy the
software freely. See file SHAREWAR.TXT for the terms of Shareware usage.
___
Question: How to register the software by CompuServe?
Use "GO SWREG" and register for number 320. This service is only available for
US-citizen and should not be used by others!
List of all TommySoftware CAD/DRAW key vendors
----------------------------------------------
Argentina:
Estudio Shareware
Av. Rivadivia 5040 Local 21
(1424) Capital Federal
Argentina
Phone (541) 903 7310
Fax (541) 583 1570
Estudio Shareware
Riobamba 436 piso 3 of 5
(1025) Capital Federal
Argentina
Phone (541) 953 1829
Fax (541) 583 1570
Australia:
BRIGHTSPARK
PO Box 253
Morley WA 6062
Phone (09) 3751187
Fax (09) 3751668
Austria:
Husco - German Version only -
Boesendorferstrasse 4
A-1010 Wien
Phone 505 4311-11
Fax 505 9406-21
Belgium:
TRAX
Steenstraat 61
B-8211 Zedelgem-Aartrijke
Phone (0 50) 200 735
Fax (0 50) 200 735
CompuServe 100031,3552
Canada:
Alternative Personal Software
8 Roehampton Crescent
Brampton, Ontario, L6Y 2R4
Phone (416) 796 0892
Phone (800) 667 3475
Fax (416) 453 9606
CompuServe 71151,3507
Denmark:
Professional Shareware
Benloese Skel 4G
DK-4100 Ringsted
Phone 53 61 90 42
Fax 53 61 93 91
CompuServe 100065,1744
England:
Omicron Systems Ltd.
45 Blenheim Crescent
Leigh-On-Sea, Essex, SS9 3DT
Phone 702 710 391
Fax 702 471 113
CompuServe 100016,454
France:
DP Tool Club
B.P. 745
99 rue Parmentier
F-59657 Villeneuve d'Ascq
Phone 200 53 566
Fax 200 53 827
CompuServe 100012,1410
Germany:
TommySoftware Deutschland - German Version only -
Abt. Shareware
Selchower Strasse 32
D-12049 Berlin
Fax (0 30) 621 40 64
CompuServe 100142,3665
Italy:
MASLED INFORMATICA
Via dei Pioppi 9
I-04011 Aprilia (LT)
Phone (06) 92 71 733
Fax (06) 92 71 733
Japan:
Personal Data Factory
Shimoueki-cho 451-3, Isesaki-shi
Gunma-ken 372
Phone 0270-21-1423
Fax 0270-21-1423
CompuServe 101153,21
Netherlands:
Copy Cats
Postbus 1088
NL-1700 BB Heerhugowaard
Phone 02207 45993
Fax 02207 45993
CompuServe 100121,1562
New Zealand
Micro South
PO Box 2275
Dunedin 9001
Phone 03 455 3669
Fax 03 455 3669
Philippines:
E & J Global Enterprise
Eduardo C. De Guzman
MCPO Box 2336, Makati
1263 Metro Manila
Phone (632) 817 5410
Fax (632) 817 5410
Singapore:
ProjectLynx Systems & Services
10 New Industrial Road #02-04
Singapore 1953
Phone 280 4057
Phone 280 3845
Fax 280 6401
Sweden:
Megatec
Kalabratsvaegen 14
S-54492 Hjo
Phone 0503-40330
Fax 0503-40033
Switzerland:
Software News! - German Version only -
Sissacherstrasse 57
CH-4052 Basel
Phone (061) 313 45 45
Fax (061) 313 42 02
CompuServe 100045,1002
USA:
Pik A Program
13 Saint Marks Place
NY, NY 10003
Phone (212) 598 4459
Fax (212) 228 5879
CompuServe 73730,2117
Citizens from countries not stated above should either contact Pik A Program
in the USA (for Englisch Versions) or TommySoftware in Germany (for German
Versions).
To be continued.....