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- Date: Sat, 11 Apr 1992 12:49:28 +0300
- From: Juri Munkki <jmunkki@hila.hut.fi>
- Message-Id: <199204110949.AA21515@hila.hut.fi>
- To: Info-Mac@sumex-aim.stanford.edu
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-
- ______________________________________________________________________________
- The Apple Macintosh PowerBook FAQ (Frequently Asked Questions) (with answers!)
- ______________________________________________________________________________
-
-
- I wrote this article when I noticed that the same questions started popping
- up again and again in comp.sys.mac.hardware and comp.sys.mac.system.
-
- The PowerBooks are relatively new and different computers that are being
- purchased by old Macintosh users who do not feel the need to read the manuals.
- Most of the answers in this article could be stated with the simple FLA: RTFM.
- Four letter acronym: Read The reFerence Manual (or something like that anyway).
-
- Here are the questions:
-
- Q: My PowerBook refuses to read and write some 800KB disks. What do I do?
- Q: My PowerBook slows down now and then while it should be doing something.
- Q: What does the power saving mode of the PowerBook 170 do?
- Q: My PowerBook battery life is nowhere as long as advertised.
- Q: My PowerBook 170 has broken pixels on the screen.
- Q: I need more memory.
- Q: I need more disk space.
- Q: I need an external monitor or LCD projection screen.
- Q: Apple's internal modem doesn't seem to work.
- Q: The PowerBook serial port is dropping characters or has MIDI problems.
- Q: Can the keyboard layout be changed?
- Q: How does one open a PowerBook 140 or 170?
- Q: Can the annoying speaker click be disabled somehow?
-
- Now that you have had time to read the questions, here they are again with the
- answers:
-
- Q: My PowerBook refuses to read and write some 800KB disks. What do I do?
- A: There appear to be two possible reasons for this. One is that the powerbooks
- do not accept the way some machines format 800KB disks. The solution to this
- part of the problem is to take a blank disk (unformatted), format it on a
- PowerBook and copy the files to this disk on any other machine. The other
- problem is that the PowerBook 140 disk drive is not properly shielded from
- the backlight of the display. Apple installs a new shield at no charge, but
- you may prefer to just switch off the backlight when you encounter a disk
- that will not be read correctly otherwise. So far, these problems have not
- been observed with high density (1.4MB) disks.
-
- Q: My PowerBook slows down now and then while it should be doing something.
- A: All the Apple portables have a built-in idle mode that is entered if
- there is no I/O activity and the cursor isn't a watch and isn't
- changing. In this mode, the Portable and PB100 will get 64 wait
- states for every memory access, bringing the effective speed down to
- something equivalen to a 1Mhz 68000. The PB140 and 170 use a
- different trick: the power to the processor is switched off for a
- short period and then restored for a while. The result is about the
- same.
-
- To disable the sleep mode, option-click the text "Minutes Until
- Automatic Sleep" in the Portable control panel. It is also a FAQ to
- ask why Apple hid this control this way, so please don't ask: no one
- knows. This thing is documented at least in the PowerBook manuals,
- so all this would be old hat to you if you had just RTFM.
-
- Q: What does the power saving mode of the PowerBook 170 do?
- A: The PowerBook 170 can run at 25Mhz or at 16Mhz. In the power saving
- mode, it will always run at 16Mhz, which brings it down to the same
- speed as the PB140 (except for the floating point performance, since
- the PB140 has no floating point unit). If you are not really
- interested in a fast computer, you can save some power by running at
- the lower speed. Since I don't have a PB170 of my own, I can comment
- on which way I would run it. Battery life is such a hard thing to
- bargain with.
-
- Q: My PowerBook battery life is nowhere as long as advertised.
- A: If you only get 1 hour of battery life from your PB, you're probably
- doing something wrong. If you have a PB140 or PB170, avoid running
- with virtual memory and don't leave a terminal program running if
- you don't need it and you have an internal modem.
-
- If you have a PB140 or PB170, try to always use the batteries until
- they are almost empty and then give them at least a 5 hour charge
- (8-10 is better). You only get an 80% charge in 2-3 hours and
- charging continues even though the indicator doesn't show this. If
- you only use the battery halfway and then charge it, you run the
- risk of producing a memory effect on the battery. Apple has tried to
- eliminate the problem, but you still should try to use batteries
- until they are empty.
-
- On the PB100 and Portable, you should never let the battery
- discharge completely. If you do, the capacity of the battery is
- reduced and the damage is usually irreversable. If I had a PB100, I
- would never use it after the second battery warning and I would
- avoid using it after the first. The good news is that it is
- perfectly ok to charge a half-used battery. There's no memory effect
- to worry about. The same charging times apply: 2-3 hours will only
- get you an 80% charge.
-
- Other tips: if you need extended battery life, turn off the
- backlight. This will save you about 40% of the power. Use a strong
- lamp to light the screen and it will be almost as readable as with
- the backlight on. (Don't heat the display!) If you still find that
- you have to extend battery life or you can't turn the backlight off,
- try to run from a RAM disk or increase the cache size. Also, some
- programs use the hard disk more frequently than others. Putting the
- system to sleep more often is also a good idea. Experiment with the
- Portable control panel settings to find the optimum sleep times.
- Switch off localtalk, if you are not using it.
-
- Q: My PowerBook 170 has broken pixels on the screen.
- A: Not always, but you can try. Apple specifies a limit of 5 broken
- pixels before it considers a display worth replacing. When we got
- our first Portable, I was quite mad for a few seconds when I found
- the broken pixels, but when I found that they didn't usually cause
- problems using the computer, I calmed down and got used to them.
- Active matrix displays tend to have broken pixels, because
- production yelds are very low as it is. The manufacturer is quite
- aware of the broken pixels when the display leaves the factory. The
- amount of broken pixels will not usually increase quickly, if at
- all.
-
- You can find "broken pixels" by trying a totally white background
- pattern and looking for black pixels and then trying a totally black
- pattern and looking for white pixels.
-
- The SuperTwist displays on the PB100 and PB140 shouldn't have any
- broken pixels. They do have a slight ghosting problem and the
- contrast is only 1:12 instead of the 1:16 that you get with the
- PB170.
-
- Actually, it seems that the above information is not 100% accurate,
- so here's an update that was posted recently:
-
- | The current manufacturing specifications for the Active Matrix
- | Display allows the following: a) up to and including 5 voids
- | (pixels that stay white all the time), no two within 1" of each
- | other; b) 0 defects (pixels that stay black all the time). The
- | manufacturing costs to eliminate all pixel voids would probably be
- | prohibitive and would prevent Apple from making active matrix
- | display technology available in the PowerBook 170 at an affordable
- | price.
-
- Q: I need more memory.
- A: PowerBooks currently come with either 2MB or 4MB of memory. At the
- time of this writing, third party solutions can upgrade this to 8MB.
- I highly recommend getting your PowerBook with 2MB of base memory
- and immediately expanding that to 8MB. If you need even more real
- memory, just wait a while and larger expansion boards will be
- commercially available. (I saw one used at MacWorld.) Boards with
- more than 6MB of RAM will use a bank switching scheme and the only
- way to make this transparent is to use the memory management unit,
- so boards with more than 6MB will not work with the PowerBook 100.
-
- Other tips: use System 7.0 tune-up and turn off localtalk. Reduce
- the number of system extensions and control panels that may take up
- memory. Reduce the size of the disk cache. As a last resort, use
- virtual memory (if you can).
-
- PowerBook 100: You can use system 6.07 or 6.08 with the PowerBook 100.
- Apple doesn't guarantee that it works ok, but they say that it
- probably works. You can't adjust the backlight brightness using
- the rotating button, but you can get the Portable backlight upgrade
- from ftp.apple.com and use the control panel that comes with it.
- Battery life indication in the battery DA might not reflect reality.
- System 6 requires less memory than System 7, so you effectively
- get some more memory and a little disk space (so this tip also
- applies to the question below).
-
- Q: I need more disk space.
- A: The first solution is to get DiskDoubler, AutoDoubler, SuperDisk or
- some other similar utility. I had a lot of compatibility problems
- with the SuperDisk demo, so I waited until AutoDoubler was available
- and bought it for my PowerBook. I haven't regretted my decision.
- AutoDoubler 1.0 has one known bug with dedicated AppleShare servers,
- but it works fine on my PowerBook 140. My 40MB disk was full before
- AutoDoubler. It now has 14MB of free space.
-
- Apple now offers the PB100 with 40MB of disk space. There seems to
- be an upgrade program available for those who currently have a 20MB
- disk.
-
- Beyond 40MB, you'll have to turn to third party upgrades. The
- largest internal hard disk that I've seen is 120MB, but that product
- may not be available yet and I don't know who made it. (I just know
- that it exists.)
-
- Strange tip: Try Claris Works. With AutoDoubler, the program only takes
- 1MB of disk space and it has an excellent spreadsheet, a business graphics
- program, a terminal program, a MacDraw class drawing program, a database
- program (filemaker style) and a relatively good word processor. The only
- thing I really miss is style sheets. MacZone seems to have this program on
- sale for $169 or something like that... Very nicely implemented program.
-
- Standard tip: The Apple hard formatter usually leaves about 1.5MB of
- unallocated space on all Apple hard disks. Unless you are using software
- that assumes that a volume is exactly 20MB or 40MB, you can reclaim this
- space by doing a custom partitioning. First click the custom partition
- button, then remove the Apple partition and create a new Mac partition
- that occupies the full disk space. As I said, this works on most Apple
- hard disks and can be done with the Apple hard disk formatter.
-
- Q: I need an external monitor or LCD projection screen.
- A: There are two types of solutions for this. You can either install a
- card that takes some memory expansion space or you can use a
- SCSI-based display adapter. Both solutions will reduce the amount
- of RAM available to you. SCSI display adapters also steal away some
- of your CPU power. I have no recommendations, make your own
- decisions. At least some of these systems work with VGA-compatible
- LCD panels. With the right display adapter PB140 and 170 can use a
- color screen just as any Mac II-class computer.
-
- Q: Apple's internal modem doesn't seem to work.
- A: The Apple modem seems to have some problems with other modems. I
- haven't tried the modem myself, but usenet articles tend to indicate
- that it has problems handshaking with other modems if the error
- correction features are on. Try finding out the AT-commands that
- control the error correction and play with them until handshaking
- works. I know this is a lame answer, so here's something more
- profound from someone who actually has an Apple modem:
-
- The internal modem design is lame in at least one other way as well,
- specifically in the handling of the profiles. Profile 1 is
- overwritten every time the modem is powered off, making it useless
- for storing profile information. The Powerbook modem tool also
- leaves the modem in a fairly funny state in that it turns off
- verbose mode so if you attempt to talk to your modem, the modem
- looks "dead". The way out of this is, using your favorite terminal
- emulator and the serial tool, issue:
-
- 1. +++<CR>
- 2. AT &F Q0 V1<CR>
-
- you should see OK. What the above does is to restore the factory
- defaults, turn off quiet mode and turn on verbose mode.
-
- If you want the modem initialization string that I've found works to
- get MNP disabled (I've attempted to talk to 3 seperate MNP
- supporting modems with my PB170 WITHOUT success) and the rest of the
- modem conditioned to be able to communicate in general with other
- modems:
-
- 1. AT &F &Q0 Q0 V1
-
- Which, in addition to the above, also turns OFF the error correcting
- capability of the modem. Once this is done, you should have no
- problem. The same three modems work just fine once error correction
- is disabled.
-
- | Dick Munroe Internet: munroe@dmc.com
- | Doyle Munroe Consultants, Inc. UUCP: ...uunet!thehulk!munroe
-
- Q: The PowerBook serial port is dropping characters.
- A: This happens at least at 9600 bps and I haven't found any way to
- solve this problem. It's either a hardware problem or a problem
- with the operating system. Apple doesn't seem to be really aware
- of this. I hate this bug. Apple should fix this ASAP!
-
- I have also received reports about some problems with Midi software.
- It appears to be the same problem and it is related to the serial
- port hardware power saving system.
-
- If you have problems or want this problem fixed, call Apple and
- tell them about it. Don't post to the net about it. Don't mail
- your friendly DTS engineer. Posting or E-mailing has less effect
- than if you call or write a real letter and it usually bothers
- innocent people.
-
- Q: Can the keyboard layout be changed?
- A: Yes, up to a limit. Physically the keys are mostly identical and
- they pop out easily enough if you are careful. My enter key and
- escape got moved almost immediately when I got my PB140. The
- software side of things is a bit more complicated (actually a lot
- more complicated), so you should wait for someone to produce an easy
- solution for moving the keys around. Changing the KCHR resource is
- not the right answer to this problem (although it works for most people).
-
- At this point, it appears that the CAPS LOCK key can not be changed
- into a working control key. It is possible to disable the CAPS LOCk
- key, but beyond that, there's no way to use it otherwise. (Unless
- you want a locking key of some other kind like a CMD LOCK or CTRL LOCK.)
-
- I NEVER USE THE CAPS LOCK KEY. NOT EVEN WHILE I'M WRITING THIS, SO PLEASE
- APPLE MAKE SURE THAT THE NEXT BATCH OF POWERBOOKS CAN BE CONFIGURED SO
- THAT THAT KEY DOES NOT LOCK! BETTER YET, MAKE IT A FREE UPGRADE THAT
- FIXES THE SERIAL PORT TROUBLE AND THIS KEYBOARD MONSTROSITY!
-
- Q: How does one open a PowerBook 140 or 170?
- A: First a word of advice: you will void your warranty if you open your
- PowerBook (unless you happen to be approved by Apple) and there's a
- big chance that you will either fry something in there or you will
- leave a cable loose. A loose cable will quickly start to haunt you
- PowerBook.
-
- If you really want to open your PowerBook 140 or 170 and you know what
- you are doing, here's how to do it: (I give no guarantee that these
- instructions are ok or that your PowerBook will work after you have
- tampered with it.)
-
- First, shut down the power book, remove the power cord and the battery.
- Check to see that it really is off and has no power by pressing the
- power button in the back. Once you are sure, you can proceed. Do not
- replace the battery or the power cord while the powerbook is open.
-
- You need two screwdrivers: one Torx-10 and one Torx-8. The T10 will open
- the screws under the PowerBook and the T8 will open the single screw
- near the I/O ports. (Note: the T8 also opens the display screws under
- those rubber caps, but there should be no need to ever open the display.)
-
- Once the screws are removed, part of the bottom will slide slightly,
- releasing the front of the machine. Note that there is a ribbon cable
- connection in the back of the machine and the ribbon is very short.
- It is very easy to accidentally pull this ribbon loose. You usually
- have to unplug this cable anyway, if you are installing more memory.
- Unplugging the cable will zero your PRAM and reset the system clock.
-
- Now that you've seen what is inside the computer, check all the
- cables and carefully match the teeth near the trackball. It is
- quite easy to break something in there (one of the machines that
- we got from Apple was badly assembled and was missing some teeth).
-
- Check that the two parts are aligned correctly and put the screws
- back and tighten them carefully. If everything else is in place and
- looks ok, you can put the battery back in (never earlier than this)
- and press the power on button. Note that pressing the keyboard does not
- switch the machine on, because it has been shut down.
-
- Think about it? Do you really have to open a machine that was not
- designed to be opened by unqualified people?
-
- Q: Can the annoying speaker click be disabled somehow?
- A: The click usually results from the power saving system that shuts off the
- sound circuitry. So far, no one has developed a means to keep the sound
- chip on all the time. Basically you could just write a program that keeps
- making silence (playing a silent sound), but you have to remember that this
- would still waste quite a lot of power.
-
-
- -----
-
-
- That's it. Send comments and corrections to:
-
- jmunkki@hut.fi (Juri Munkki)
-
- Don't expect me to answer your mail and don't expect that your changes
- will be immediately incorporated into this article. Opinions here are
- mine and are bound to change without notice. I take no responsibility
- on the fairness and correctness of the advice that I may seem to be
- giving here.
-
- One more thing: RTFM. I did.
-
-
-
-