JuniorNet 1.1/juniornet.bin/SETUP/README.txt

Text File | 1999-04-08 | 6KB | 100 lines

This README.TXT file covers compatibility information and
late-breaking news concerning this release of JuniorNet.

JuniorNet employees want to bring to you and your family a
trouble-free entertainment experience.  As will often happen in
a new and evolving product, there are issues that occur in the
final phase of testing which should be brought to our members'
attention.  This Readme file describes the issues known to us
at the time this CD was mastered.

In addition, please visit the FAQs section of the JuniorNet
website at www.juniornet.com to access the latest updates.
_______________________________________________________

Problem:   Navigation icons disappear from the Navigation Bar
                     (the purple bar at the bottom of the screen).
Solution:    Move your mouse pointer over the Navigation Bar
                     where the icons had appeared and the icons should
                     reappear.

Problem:   When reading a SteamMail message, a dialog
                     appears which informs the parent to go to the Account
                     Manager and check email.
Solution:    Open the Account Manager on the Desktop. Click the
                     Email tab. Click the "Check for new email" button. For
                     every message listed, the parent needs to decide to
                     Approve or Deny the sender.  A child's SteamMail
                     message list will see emails ONLY from
                     "APPROVED" senders.

Problem:   None of the graphics appear in the JuniorNet Main
                     Menu after clicking the JuniorNet button in the Navigation
                     Bar.
Solution:    If the name of an activity appears next to the JuniorNet
                     button in the Navigation Bar, click the name. That
                     activity's main menu will appear. Then click the JuniorNet
                     button. Or try clicking the Back button to go back to the
                     previous activity and click the JuniorNet button.

Problem:   During the Installation Procedure, an Error_INS5176 may
                     appear with text indicating the installer has performed an
                     illegal operation. This should not affect the overall
                     functions of your computer, existing software, or JuniorNet.
Solution:    Please choose the Close button and continue the
                     installation process. If this error message continues to
                     appear, please call Customer Service at
                     1-800-JUNIORNET.

Problem:   When uninstalling JuniorNet, you need to reboot your PC
                     after the uninstall is complete. If you do not, a future
                     uninstall attempt will result in an error message: "An error
                     occurred while trying to uninstall JuniorNet. Uninstallation
                     has been cancelled"
Solution:    If this happens, open "My Computer." Right-mouse click
                     the JuniorNet CD-ROM. Choose "Open." Double-click the
                     Setup folder. Click the JNUninstall icon. From the Edit
                     menu, choose "Copy."

                     Open My Computer. Open the drive on which you installed
                     JuniorNet. Open "Program Files." Open the JuniorNet
                     folder. From the Edit menu, choose "Paste." Resume
                     uninstall from the Add/Remove Programs control panel.

Problem:   You created a child account from the Special Launch
                     Edition CD that you received between mid-March and
                     mid-April. After installing JuniorNet version 1.0, the child's
                     desktop icon appears as a generic Windows icon.
Solution:    Open Account Manager. Click the "Child Account(s)" tab.
                     Click the child's name and re-select the icon.

Problem:   You launch Account Manager, enter your password, and
                     the Account Manager does not appear.
Solution:    You did not create at least one child account during the
                     registration process. You must re-register the parent
                     account with a different login name.

                     Open My Computer. Open the drive on which you
                     installed JuniorNet. Open "Program Files." Open the
                     JuniorNet folder. Double-click "Registration Wizard."
                     Re-enter the code, credit card and account information
                     and make sure to create a child account. Call Customer
                     Service (choose option 2) to cancel the old account.

Problem:   You have Internet Explorer 5.0 installed and a
                     Macromedia Shockwave error message appears after
                     launching JuniorNet.
Solution:    You must download Shockwave for IE 5. With your
                     browser, go to www.juniornet.com. Click "Members Only."
                     Click the "Technical Support" link. Click " Shockwave
                     update for IE 5 users." Then follow the installation
                     instructions.

Problem:   White screen appears above the Navigation Bar after
                     printing or sending a message when JuniorNet is running
                     with Microsoft Internet     Explorer 5.0.
Solution:    Click on the Navigation Bar back button to reload the
                     JuniorNet main window.