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Subject: TidBITS#199/25-Oct-93
Date: Mon, 25 Oct 93 22:40:24 PDT
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TidBITS#199/25-Oct-93
=====================

So what does John Sculley's new company do? How do you stop those
   nasty NDN bounces from FirstClass bulletin boards? Where can you
   snag the new Apple Modem Tool 1.5? Find the answers to these
   questions in this issue, along with a look at Apple's new pricing
   scheme, a report on the famed free Color It deal, a review of the
   Handeze gloves that have significantly helped our RSI problems,
   and announcements of updates to MacTools and QUED/M.

This issue of TidBITS sponsored in part by:
* APS Technologies -- 800/443-4199 -- [e-mail]
   Two new Seagate hard drives, new 10 GB HyperDAT, and new cases!
   For APS price lists, email: [e-mail] <------- New

Copyright 1990-1993 Adam & Tonya Engst. Details at end of issue.
   Automated info: <[e-mail]> Comments: <[e-mail]>
   --------------------------------------------------------------

Topics:
    MailBITS/25-Oct-93
    Sayonara, SRP
    Apple Modem Tool 1.5
    The Dreaded NDN
    Get Some Color
    Sculley's New Job
    Handeze Gloves
    Reviews/25-Oct-93

[Archived as /info-mac/per/tb/tidbits-199.etx; 28K]


MailBITS/25-Oct-93
------------------
  It's been a busy afternoon. I finally broke down and purchased a
  Centris 660AV (but unfortunately one with the new manual inject
  floppy drive) to replace my SE/30, which will eventually handle
  server duties. As I caught my breath from writing the check, Apple
  announced Macintosh TV, a $2,079 device that combines a 32 MHz
  68030-based Macintosh, a 14" color television, and a double-speed
  CD-ROM player. The propaganda claims that the Macintosh TV can be
  connected to a VCR, camcorder, laserdisc player, or video game
  player, but since I have only a VCR and I already have a TV, I'm
  not worried that I should have waited for Macintosh TV. Besides,
  as I understand it, all of the TV features are exclusive of the
  Macintosh features, which makes it a less interesting box to
  high-end users. Still, it's a cool idea that's bound to be popular
  in the home and education markets, and I'll look at it in more
  depth next week.


**MacTools 3.0** is now available from Central Point Software with
  new features, including TrashBack and AutoCheck, two System 7-only
  utilities that enable one-step file undeleting from the Finder's
  Special menu and automatic background disk checking. DiskFix now
  finds corrupt files and fixes corrupt Desktop files; Backup uses
  fewer disks; FastCopy returns to the package from version 1.x; and
  an Emergency Disk Builder feature helps you create an emergency
  disk for your system, enabler and all. MacTools 3.0 lists for
  $149.95, but upgrades from previous versions or any competing
  data-protection or virus-protection program cost $49.95. Central
  Point Software -- 800/964-6896 -- [e-mail]


**New QUED/M** -- Nisus Software recently released an update to
  their popular programmer's editor, QUED/M. The new QUED/M 2.6
  includes links to Symantec's THINK C 6.0 environment so that you
  can use QUED/M instead of THINK's editor. Other improvements
  include the ability to launch QUED/M from the project window, a
  THINK menu containing common commands, lookups to THINK Reference
  2.0, access to the project's include files from QUED/M's title
  bar, and the ability to use THINK commands within QUED/M macros to
  automate compilation, linking, and building of applications.
  Upgrades for registered users of 2.5 cost $15, whereas owners of
  older versions pay $49. QUED/M 2.6 lists for $149. Nisus
  Software -- 619/481-1477 -- 619/481-6154 (fax) --
  [e-mail]


**PageMaker 5.0 Quirk** -- Jon.Hersh <[e-mail]> writes:
  PageMaker 5.0 has lots of neat new features and is a terrific next
  step for those of us who don't want to use QuarkXPress, but one
  "feature" I've come across will confuse some folks. If you assign
  NORMAL tracking to the text of a PageMaker 4.x document and
  convert the file to PageMaker 5.0 format, you may find that the
  text takes up more space (ranging from several to as much as 15 or
  20 lines per page, judging from one three-column layout I looked
  at).

  Apparently, Aldus received feedback that the tracking feature's
  NORMAL and VERY TIGHT options were too close together in how
  closely they kerned type, so they added more space to NORMAL. If
  you always want to use your old tracking setup, the PageMaker
  manual explains how to do that, but if you want to step up to the
  new tracking definitions, but don't want to mess around with
  re-laying out your old pages, here's my work-around.

  Select all the text in the text block in question, hold down the
  Command and Shift keys, and tap the left arrow two or three times.
  Each tap reduces your word spacing by 1/100 of an em. An exact
  match appears to be 2.5 taps (and no, I have no idea how to create
  a half-tap). This applies specifically to the Caring for Wrists
  PageMaker file that I designed with Adam and Tonya Engst - if you
  open that file in PageMaker 5.0, the text on the second page
  overflows badly until you reduce the word spacing slightly.
  Obviously, if you print the PostScript version of the file with
  the LaserWriter Utility, you won't have to worry about any of this
  nonsense.


**Apple external drives** seem to have reappeared, and Apple
  advertised them in the 18-Oct-93 issue of MacWEEK. Apple is
  selling three drives - a 160 MB for $369, a 230 MB for $479, and a
  500 MB for $799 - and all drives come with Central Point Safe &
  Sound, Central Point Backup, DiskDoubler, and Apple HD SC Setup.
  Although these prices are at least in the ballpark, which wasn't
  true when Apple ceased selling external drives a few years ago,
  standard prices from mail order vendors like APS range from $80 to
  $150 cheaper. Is the Apple logo worth that much on a hard drive?
  Apple -- 800/233-8813 ext. 480


Sayonara, SRP
-------------
  by Mark H. Anbinder, News Editor -- [e-mail]
     Technical Support Coordinator, BAKA Computers

  Reviews are mixed so far on Apple's announcement last week that
  they're doing away with the "Suggested Retail Price" and will
  instead publish street prices "more in line with the market" in
  the future. The announcement accompanied Apple's introduction of
  rebadged and new computers (see TidBITS #195_) and new printers.

  According to Apple, this is a marketing move aimed at bringing
  Apple's published prices closer to typical selling prices. The
  company says other manufacturers' published prices have generally
  been closer to the final selling price, making other products'
  prices seem lower, by comparison, than Apple's Macintosh prices.

  The change may make Macintosh computers seem more economical, but
  infuriates some dealers, whose margins have been shrinking anyway.
  The difference may also confuse users who have grown accustomed to
  asking for, and receiving, discounted prices for large purchases.
  Because the published prices have been reduced across the board
  without matching reductions in the dealers' acquisition costs,
  many dealers will be unable or unwilling to significantly discount
  hardware purchases.

  Apple apologized to dealers a couple of years ago after a
  Macintosh advertisement quipped "But who pays retail price
  anymore?" in the small print. The effect may be the same this
  time, but no apology is likely.

  Future months will tell whether or not Apple's strategy has the
  desired effect: increasing Macintosh sales by making Mac prices
  more visibly competitive. If so, dealers might stand to gain from
  the increased sales. If not, Apple might simply be shrinking the
  pieces of an already-small pie.


Apple Modem Tool 1.5
--------------------
  Apple has finished version 1.5 of the Apple Modem Tool, and modem
  users would do well to check it out. Major improvements include
  MNP support in software and additions to the user interface that
  enable you to create and edit a pop-up menu of frequently dialed
  phone numbers and to create and edit new modem types. Other new
  features include a cool About box (click on the version number), a
  better interface for switching between dialing and waiting for a
  call, and a Cabling button that displays a picture of the cable
  pinouts that you need. You can save the picture as a TeachText
  file, print the file, and either bring it to a store to get the
  right cable or use it to create your own cable.

  Finding the modem tool proves a little difficult, since Apple
  hasn't posted the tool anywhere that we've heard, but has shipped
  it with the Newton Connection Kit and allowed it to ship with a
  demo version of Communicate Lite from Mark/Space Softworks (see
  TidBITS #184_). Unlike the Newton Connection Kit, that demo is
  widely available on the nets, so you can snag the Apple Modem Tool
  and take a look at Communicate Lite while you're at it. I'll
  upload the demo to <ftp.tidbits.com>, and you can get it from
  <netcom.com> as:

    /pub/mspace/communicate-lite-demo.hqx

  or from your favorite sumex or mac.archive mirror site. It's also
  available on AppleLink (in the Third Party Demos folder) and on
  AOL (in the Macintosh Communications Forum's New Files library),
  but not yet on CompuServe, GEnie, or Delphi. If you'd like to
  upload it there, I'm sure people would appreciate it. Mark/Space
  Softworks -- 800/799-4737 -- 510/649-7627 -- 408/982-9781
  (support) -- 408/982-9780 (fax) -- [e-mail]


The Dreaded NDN
---------------
  People who run mailing lists, and even some who simply post to
  Usenet, have had messages bounce back to them with "NDN" in the
  Subject line. These bounces come from FirstClass BBSes running the
  PostalUnion UUCP gateway, and usually stem from an incorrect
  setup. If you are the sysop of a FirstClass board using
  PostalUnion, you can prevent these bounces, according to Maury
  Markowitz <[e-mail]> of SoftArc, makers of FirstClass. He
  suggests the following four preventative measures (and if you
  could send these tips to your FirstClass sysop, those of us who
  get these bounces will thank you!):

* Make sure you have a conference named "JunkNews".

* Make sure you have a user or mailing list named "Postmaster".

* Make sure you set the expiry dates correctly - one or two days
  is a good number.

* Make sure that you go to EVERY conference that's on the Internet
  and get Permissions. Make sure that the FIRST line of the WHO
  field reads "Internet" and "Contributor".


Get Some Color
--------------
  One of the most audacious marketing moves in recent times comes
  from MicroFrontier, a small company little-known in the Macintosh
  market. In the past their programs have been marketed by other
  companies, and that was true of Color It, their image editing and
  color paint program, which until recently lived in the Timeworks
  stable. Timeworks no longer markets Color It, though, and to
  create an installed base and a market presence, MicroFrontier has
  been offering a special deal on Color It.

  Special deals generally mean a discount, or maybe a t-shirt, but
  MicroFrontier has gone all the way to free. Well, not quite free,
  since they charge $8.37 for order processing, shipping, and
  handling, but $8.37 is a low enough number that I expect they're
  barely recouping the cost of the floppies and the paper for the
  manual and box, if even that. The deal lasts until 31-Dec-93 or
  until MicroFrontier gives away a million copies. I suspect that
  the date will arrive first, but hey, you never know. Starting in
  1994, the price reverts back to $149.95, which isn't all that bad
  given that Adobe Photoshop, the acknowledged leader in the field,
  lists for $895 and can be found for $550.

  I hesitated to write about the offer until I had a chance to call
  myself, and it seemed legitimate, although there's no telling
  until I receive my copy of Color It. As the nice - but extremely
  harried - woman who took my order said, that won't be for four to
  six weeks. For $8.37 I can wait.

  I asked a contact at MicroFrontier why they were doing this, since
  it seemed like a desperate move. He admitted up front that the
  company wants to establish a massive base of users who will want
  to purchase upgrades in the future. That's a good idea, and one
  which Borland has put to good use on a number of occasions in the
  PC world. The only hitch is that MicroFrontier is giving away
  Color It 2.3, the latest version. They'll have to come out with a
  significant upgrade quickly to keep the cash flow high - I
  remember when Borland used similar guerilla marketing tactics with
  Quattro Pro, they came out with major upgrades every six months.

  My contact also said that this move puts MicroFrontier on the
  Macintosh map. Before, MicroFrontier had difficulties getting much
  cooperation from online services and the like, since few people
  knew of the company, but with all the furor stirred up by the
  offer, other companies are paying more attention. You need a high
  profile to succeed in the mass market, and this deal should raise
  MicroFrontier's profile.

  Finally, I suspect MicroFrontier has  a number of co-marketing
  agreements that should help them keep going until they have paying
  customers again. The propaganda advertising the offer mentions
  deals with La Cie, HSC's Kai's Power Tools Gradient Designer,
  Lizard Tech's Planet Color image compression software, Digital
  Vision's Computer Eyes/RT SCSI video frame grabber, a four-color
  separation program called Phototone Lite, and Expert Software's
  Expert Draw. The money is in the marketing, and if everyone wins,
  no one complains.

  I've never used Color It, so I can't comment on how well it
  performs, but a graphic designer friend (Jon.Hersh, who provided
  the PageMaker tip above) who has used it finds Color It somewhat
  easier to use than Photoshop, but adds that although Color It uses
  most, if not all, Photoshop filters (such as Aldus Gallery Effects
  and Kai's Power Tools), it may not sport quite the same level of
  power. That assumes, of course, that everyone needs that level of
  power, which simply isn't true. Just as many people find using
  PageMaker akin to cutting fingernails with pruning shears,
  Photoshop can be overkill. More the issue in the past, some feel,
  is that Color It has always been a low-brow Photoshop wanna-be in
  terms of marketing. Since it's cheaper, and has a cute name, it
  hasn't been taken as seriously in the design community (regardless
  of power), and the end result is that there aren't any books on
  Color It, and it's harder to find others using it who can provide
  tips on how to achieve certain effects, and so on. Perhaps that
  will change with MicroFrontier increasing the user base so
  significantly.

  The offer is supposedly valid only in the U.S., but one person
  reported on the nets that he had no trouble ordering from Canada,
  so I suppose it's worth a try. They take MasterCard and Visa - no
  idea about other cards.

    MicroFrontier -- 800/949-5555
    P.O. Box 71190
    Des Moines, IA  50325


Sculley's New Job
-----------------
  A number of readers wrote in with more details regarding Spectrum
  Information Technologies, the company that hired John Sculley as
  CEO. Whether or not you like Sculley, under his leadership Apple
  grew at an incredible rate, so it might be worth watching Spectrum
  in the future.

  Apparently, Spectrum works in the field of linking computers with
  cellular phones. They designed some of the current modem-to-
  cellular phone interfaces, including the Axcell, which Applied
  Engineering sells. The company is reportedly about to release a
  single-chip version of the Axcell device, which would enable other
  companies to easily add cellular interfaces to devices like the
  Newton and the PowerBooks.

  Spectrum claims that its patents cover any link between cellular
  phones and modems, as well as any use of the wireless error
  correction protocols that necessary for handling noisy cellular
  connections or the pause when a cell handoff occurs. Like many
  technology companies with patents, Spectrum now claims that anyone
  who does anything similar infringes on that patent. The specifics
  are for high-priced lawyers to decide slowly, but I prefer to see
  companies compete on merit, not legalities. The first company to
  be dragged into the legal boxing ring is Microcom (the company
  that created the MNP protocols used in most modern modems),
  presumably over the MNP-10 error correction protocol, which
  Microcom created specifically for cellular connections.

  In addition to all the legal nonsense, Spectrum had some doings on
  Wall Street last spring. Reportedly Spectrum issued a press
  release saying that they'd signed a deal with AT&T worth hundreds
  of millions of dollars. Spectrum stock shot up from around $3 to
  around $13 overnight, only to fall right back down when AT&T
  announced that the deal wasn't worth anywhere near that much.
  Irate shareholders immediately filed suit, and that lawsuit is
  still in progress. Their stock rose again for real when their
  patent was approved a month or so ago, and again when they
  announced that Sculley would become the CEO. Spectrum counts IBM
  and Rockwell International among its licensees.

  Perhaps the most interesting part is that Sculley pushed the
  Newton heavily in his last months in control at Apple, and the
  Newton relies on wireless communication for much of its appeal
  beyond being a fancy DayTimer. Given that Sculley has close ties
  to the White House and that anything wireless must in some fashion
  go past the FCC (Federal Communications Commission), his actions
  make sense in that context.

  Information from:
    Pythaeus


Handeze Gloves
--------------
  As many of you know, I suffer from a mild case of carpal tunnel
  syndrome, one of the many conditions collectively called
  repetitive stress injuries, or RSI. Although I haven't had too
  many queries on it (and thanks - the extra email is often hard to
  handle), some people have wondered how I managed to write a book
  without seriously damaging my hands. It's a good question, and in
  fact, I can say that my pain level has declined since I started
  the final chunks of the book after Macworld Boston. How? The
  Handeze gloves.

  These $20 finger-less gloves are made from stretch Lycra subjected
  to a special process called "Med-A-Likra" that expands the
  individual fibers in a thread, thus reducing the space between
  threads and working better to hold body heat. The cuffs are
  double-layer Lycra and help keep the hand in a neutral position
  while allowing flexibility, unlike wrist braces. The strangest
  part of the gloves is that they only have four holes for the
  fingers - the middle finger and ring finger share an opening. I
  don't know the rationale for that design.

  I saw them displayed at Macworld Boston, and being interested in
  anything related to RSI, asked the guys at the booth for more
  information. They talked about them for a while, then handed me a
  pair of them and a stack of photocopied letters of recommendation
  from satisfied users and doctors and reprints of magazine
  articles. "Just try them," they urged. So, when I started the home
  stretch of the book, I figured I had nothing to lose and started
  wore them. After a day or so of break-in time (the seams irritated
  my skin), I couldn't believe how little pain I had given how much
  I was typing, although I couldn't say why my hands felt better. In
  fact, I'm curious about how the design works at all.

  The New England Therapeutic Research Group designed the gloves to
  help relieve pain in three specific ways - by providing warmth,
  support, and massage. I have poor circulation in my hands and feet
  so they're frequently cold. The gloves help warm my hands,
  although my fingers still get somewhat cold. The support makes
  sense - the gloves are form-fitting down to the Lycra cuffs, so
  you have to order the right size for your hands. In theory, the
  Lycra material massages your hands, although I'm not so sure about
  that. I suppose that the stretchy Lycra pulls on different parts
  of your hand as you move your fingers, so I guess that could count
  as massage.

  I don't even play a doctor on the nets, but here's my devil's
  advocate analysis of those claims. As far as I'm aware, much
  current medical thought indicates that cold is better than heat
  for helping healing, no matter how much better heat may feel
  temporarily. Support too is nice, especially the way the gloves
  encourage your hands to remain in a neutral position, but
  compression could reduce blood flow to the hands, and blood flow
  is necessary to promote healing. Finally although there's seldom a
  problem with massage, it isn't obvious how the gloves manage to
  massage your hands.

  The fact that I can't adequately explain the gloves is
  frustrating, because they're a stunning success for me. I don't
  care how they work, as long as they do, but intellectually I have
  doubts. Nevertheless, within three days, sitting down at the Mac
  without the gloves felt wrong, much like driving a car without
  wearing a seatbelt feels wrong to me. For whatever reason, I
  quickly became accustomed to the feeling.

  The next test was to see how well they worked for Tonya, who has
  tendonitis, another RSI with a different origin. She ordered a
  pair in the right size (3) and ordered me another pair as well (I
  wear a size 4), and after avoiding them for a week or two because
  they felt too tight, started wearing them. Every night she came
  home with a glowing report of how much better her hands felt, and
  then one day she realized that she'd been wearing the pair she got
  for me, even though they were too large. We decided not to worry
  about it, but after another few days, the larger gloves stopped
  helping as much, so she moved down to the correct size, and they
  have made a tremendous difference for her.

  Although ideal for computer users, the company that sells the
  gloves, Dome, notes that they have been used successfully by
  musicians, farmers, carpenters, seamstresses, and dentists, along
  with people in many other occupations susceptible to RSI. Although
  it may seem odd to wear gloves to write, it isn't in the slightest
  bit unusual for dentists to wear thin rubber gloves, for farmers
  to wear thick leather gloves, and so on. People wear gloves for
  many reasons, even some as specialized as swinging a baseball bat.
  In that sense, it doesn't feel out of place to put on gloves
  before I start typing in the morning.

  You can supposedly machine wash the gloves if you're careful, but
  my first pair lost their elasticity in the cuffs, possibly due to
  that washing. I think I'll stick to hand washing for my newer
  pair, although I still wear the old ones a fair amount - the loose
  cuffs don't particularly bother me. Some of the seams have
  loosened slightly, and I had to mend one on the older pair. It's
  possible they were just a bum set, but with anything that you wear
  as much as I've worn these gloves, it's inevitable that they'll
  break down. I can live with that if they continue to make my hands
  feel better - I'll do a great deal to avoid the carpal tunnel
  surgery, which has a low success rate.

  For the fashion conscious, the gloves come in two colors, a
  melanin-challenged flesh tone (which looks foolish to my eyes
  since, like many types of women's nylons, they're obviously a
  different color than skin) and a bluish-grey with dark blue cuffs.
  Neither is exciting, by any means, and I think Dome would do well
  to make some in bright colors and black, or add some minor frills.
  [I want black ones with black lace -Tonya] If you have to wear
  these gloves, why not make a statement other than "I look like a
  dork." I stick with the blue pair in public to assuage my vanity.

  In the final evaluation, I can't say precisely why they work,
  although I can tell you that I seldom even touch the keyboard
  without them, and I like wearing them driving as well. They're
  cheap at about $20, and even if they don't work for you (I have no
  idea what the necessary variable for success might be), if you're
  experiencing hand and wrist pain, I think it's worth trying the
  Handeze gloves. As soon as you compare that $20 with the cost of
  disability, physical therapy, or even surgery, it shrinks rapidly.
  Do note that wearing the gloves doesn't allow you to otherwise
  abuse your body by not taking breaks or working in a destructive
  position, ergonomically speaking.

  You must get the right size for your hand, and the sizing is best
  done on paper. So follow along, and if all else fails, call the
  Dome folks and ask them for help. Draw a two-inch vertical line on
  a piece of paper with a ruler and pencil. At the one-inch mark on
  that line, draw a five-inch perpendicular line to form a T on its
  side, making hash marks on it every half-inch. Place your right
  hand palm down on the paper with your first finger (the pointer
  finger) along the vertical line (so you can just see the line).
  Using your left hand, mark the right edge of your right hand on
  the horizontal line. Now measure the distance along the horizontal
  line from the vertical line to that mark you just made. If it
  falls between 2" and 2.5", you're a size 2. If it fall between
  2.5" and 3", you're a size 3. If it falls between 3" and 3.5",
  you're a size 4. If it falls between 3.5" and 4", you're a size 5.
  And finally, if it falls between 4" and 4.5", you're a size 6. For
  the last three sizes, those measurements aren't quite accurate, so
  if you're just a bit over 3.5", you may still be in the 4 size
  range, and the same goes for sizes 5 and 6.

    Dome -- 800/432-4352


Reviews/25-Oct-93
-----------------

* MacWEEK -- 18-Oct-93, Vol. 7, #41
    NetWorks 3.0.2 -- pg. 51
    QuicKeys 3.0 -- pg. 51
    Luminator -- pg. 54
    Connectix Desktop Utilities -- pg. 56
    Pinnacle RCD-202 -- pg. 58

* Macworld -- Nov-93
    Aldus PageMaker 5.0 -- pg. 48
    Adobe Illustrator 5.0 -- pg. 50
    QuarkXPress 3.2 -- pg. 51
    Symantec C++ for Macintosh 6.0 -- pg. 53
    Editing Aces Suite -- pg. 55
    Copyright Pro 1.0.3 and CopyDoubler 2.0 -- pg. 57
    Quicken 4 -- pg. 59
    Micro Planner Manager 1.1 -- pg. 61
    DeBabelizer 1.5 and Transverter Pro 1.0 -- pg. 63
    DataLink PB and Axcell Cellular Interface -- pg. 65
    PowerLink Presentor -- pg. 67
    Thunder 7 1.5.3 -- pg. 75
    Connectix Desktop Utilities 1.0 -- pg. 77
    Astound 1.0 -- pg. 79
    Helix Tracker 1.0 -- pg. 79
    DriveShare 1.03 -- pg. 81
    SupraFAXModem 144PB -- pg. 81
    PerFit Port-A-Com -- pg. 82
    InStat 2.01 -- pg. 83
    Screenscapes 1.0.1 -- pg. 85
    ColorUp 1.0 -- pg. 87
    Sailing Master 1.1 -- pg. 88
    A Zillion Kajillion Rhymes 1.0 -- pg. 89
    OCR Packages -- pg. 92
      (too many to list)
    Apple Adjustable Keyboard -- pg. 102
    Large PowerBook Drives -- pg. 108
      (too many to list)
    Presentation Programs -- pg. 114
      (too many to list)


$$

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Author of The Internet Starter Kit for Macintosh -- [e-mail]