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1996-12-10
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"RAMADEMO" TECHNICAL TIPS AND SUGGESTIONS FOR MS-DOS
TABLE OF CONTENTS
* Installation Procedures
* Handy To Know
* MS-DOS Problems and Solutions
* Memory Troubleshooting
* Sound Card Configurations and Sound Issues
* Special Thanks
* Legal Information
INSTALLATION PROCEDURES
Please make sure you have the following minimum hardware requirements:
486/66
8MB RAM
11MB Hard Drive Space
CD-ROM drive, double speed or better
MSCDEX version 2.2 or higher
MS-DOS 5.0 or higher
SVGA video card that supports 640x480x256 colors or better
Sound card with DAC - Sound Blaster compatible
Mouse
RECOMMENDED FOR BEST PERFORMANCE:
Pentium
16MB RAM
Quad speed CD ROM
If you are using file deletion tracking utilities such as Mirror,
SmartCan, Undelete, etc., please disable these utilities before
installing RAMA.
1. Insert the RAMADEMO CD #1 into your CD-ROM drive.
2. From an MS-DOS prompt, type the CD-Drive letter followed by a
colon and press the <ENTER> key. For example, if your CD-ROM
drive is labeled as your D drive, you would type: D: <ENTER>
3. Go to the RAMA directory and type INSTALL <ENTER>
4. Be sure the correct choice has been made for AUDIO.
Choose ACCEPT THESE CHOICES AND INSTALL
Follow the on-screen prompts to complete the installation.
To run RAMA in MS-DOS after it is installed, type the following commands:
C: (and press the ENTER key)
CD\SIERRA (and press the ENTER key)
RAMADEMO (and press the ENTER key)
HANDY TO KNOW
Do not remove the CD while playing the demo.
If you try the game in MS-DOS and find problems running the demo, try
installing and running the game in Windows instead. Running in
Windows will allow RAMA to use different video, sound, and memory
management drivers.
A list of BBS and Tech Support Numbers for Sound Card, Video Card,
and Miscellaneous Computer Peripheral / Software Manufacturers is
provided on RAMA CD #1. To view this file, type "EDIT D:\CONTACT.TXT"
(if your CD-ROM drive is D:).
MS-DOS PROBLEMS AND SOLUTIONS
-INSTALLING THE GAME-
Problem: After running INSTALL, a row of dots runs across the screen,
then stops and locks up.
Solution: At the CD-ROM drive prompt (such as D:\), Type the following:
INSTALL -m
(If this doesn't work, try typing INSTALL -f)
The dots indicate the hardware detection portion of the installation
program. You can bypass the hardware detection (and therefore the
lockup) by typing INSTALL /M. If this entry doesnÆt work, try
INSTALL /F. One of these entries should get you past the lockup.
Problem: "Can't create output file" or "Not enough space" during
installation.
Solution: You need to free up more hard drive space before installing
the game.
Question: What's the difference between the 15 meg, 20 meg, and 40 meg
install choices?
Answer: The install choice allows you to install more of the game's
resources from your slower CD-ROM drive to your faster hard drive.
Most of the resources are for the wolf viewpoints later on in the
game. If you are running on a minimum supported computer, we highly
suggest you choose the 40 meg install to improve gameplay.
-STARTING THE GAME-
Problem: "Error 53: Can't find sound driver ''. Please run INSTALL".
Solution: This error will happen if you typed "D:\INSTALL" to install
RAMA. To solve this problem, you must type "D:" and press the ENTER
key (if your CD-ROM drive is D:), then type "INSTALL" and press ENTER.
Problem: "DOS/4GW Professional Fatal Error:, followed by a screen of
technical information while running RAMA is an MS-DOS box under
Windows 95.
Solution: Although you can run RAMA through an MS-DOS box under
Windows 95, it is highly recommended that you reboot Win95 into an
MS-DOS session before installing and running RAMA. If you run in an
MS-DOS box inside Windows, you may see "DOS/4GW Fatal error"
messages. To allow Win95 to boot to an MS-DOS session, reboot
your computer and press the F8 key on your keyboard when you see
the screen message "Starting Windows 95".
Problem: "DOS/4GW Professional Fatal Error (1307): Not enough memory"
Solution: Rerun the INSTALL program. Select the option to MAKE A
BOOTABLE FLOPPY DISK. Follow the prompts. When you are finished
making one, leave the boot disk in your floppy drive A:, turn off
your computer, then turn it back on. This will allow the boot disk
to run to free up more memory for the game to run successfully.
Problem: "No mouse driver was found in MS-DOS"
Solution: This means your MS-DOS mouse program was not run before the
game started. Rerun INSTALL and choose MAKE A BOOTABLE FLOPPY DISK
to help us find and use your MS-DOS mouse driver.
More Information: MS-DOS needs a mouse program to be run before it can
use the mouse. To see if a mouse program is hidden on your hard
drive, type "DIR \MOUSE /S /P". Let's say you see:
Directory of C:\MSMOUSE
MOUSE COM
Directory of C:\WINDOWS
MOUSE DRV
MOUSE INI
A mouse program will end in ".COM" or ".EXE", so the mouse drivers
in C:\WINDOWS in this example won't do. To run the mouse driver in
MSMOUSE in this example, type "C:\MSMOUSE\MOUSE.COM". You should
see a message saying your mouse is now enabled. You can now play
RAMA.
Problem: "No VESA support detected"
Solution: This means your video card's VESA program was not run before
the game started. VESA allows MS-DOS games to run in colorful, crisp
high-resolution. Please refer to your video card manual for
more information to run your particular VESA program to enable high
resolution in MS-DOS. Some examples are "VVESA.COM", "VESA.COM", and
"VMODE VESA".
More Information: We have provided many popular VESA drivers for you
on the RAMA CD. They are located in the \VESA\VESA directory on
the CD.
Problem: "Cannot find 999.pal resource. If this is a CD-ROM game, please
make sure that a CD-ROM is loaded. If you continue to experience this
dialog, make sure your CD-ROM drivers are loaded properly."
Solution #1: Make sure one of the RAMA CD is on the CD-ROM drive before
starting the game.
Solution #2: If you booted off a boot disk that does not load your CD-ROM
drivers, please reboot without that boot disk. If you need to use
a boot disk, please rerun RAMA's INSTALL and choose MAKE A BOOTABLE
FLOPPY DISK to make one that supports RAMA.
Problem: "Error 29: Unable to initialize audio hardware"
Solution #1: If you have a Gravis Ultrasound, please install and run the
game in Windows.
Solution #2: If you have a Pro Audio Spectrum Plus, rerun INSTALL and
choose "Pro Audio Spectrum" instead of "Pro Audio Spectrum 16".
-VIDEO, GRAPHICS
Note: Some of the game's scenes are viewed through the eyes of a wolf.
The colors in these scenes are distorted or psychedelic. This is to
enhance the different viewpoint. The rest of the game will be seen
normally.
Problem: The game is too dark.
Solution: Edit the game's configuration file on the hard drive to
increase the brightness. To do this, type the following command:
EDIT C:\SIERRA\RAMADEMO\RESOURCE.CFG
You'll see a line "brightness = 0". Increase this number to 4. Save
this change, then start demo to see an increase in the demo brightness.
NOTE: If you increase the brightness to 5 or more, you'll see very
odd colors or a black screen in the game.
-MUSIC, SPEECH, AND SOUND EFFECTS-
Note: Check if your SET BLASTER environment variable is enabled and
at the correct setting. To check this, at the C: prompt, type SET and
press <ENTER>. You should see a line that says BLASTER = A220 I7 D1
(or something similar). If you do not see such a line and your sound
card is on Address 220, IRQ 10, and DMA 1, at the C: prompt, type
SET BLASTER = A220 I10 D1 and press <ENTER>. This line tells MS-DOS
how to access your sound card and may prevent lockups.
Problem: In MS-DOS, using a Reveal or Aztech Labs sound card, the music
and speech are barely audible.
Solution: The chipset used to emulate the Sound Blaster digital to
analog conversion is not 100% compatible with the Sound Blaster
driver built-in to the game. Rerun INSTALL and choose Microsoft
Windows Sound System for AUDIO. If this does not instantly improve
the volume, change to the UTILITY subdirectory in the sound card's
DOS directory. Run SETMODE /MSS to change over to Microsoft Sound
System mode. Then, load the sound card's mixer to reset the digital
audio level -- the executable for this may be SG16MIX or MIXTSR.
After doing this, unload the mixer to free up memory: type
SG16MIX /Q or MIXTSR /Q. Keep in mind that these commands will need
to be typed each time you go into the game.
If this does not help, try making and using a boot disk to free up
more conventional memory. This may help. If it doesn't help,
install RAMA in Windows for full sound.
Question: Why does RAMA not support General MIDI, Roland MT-32, AWE32,
Wave Synthesizer or FM Synthesizer?
Answer: All the music, speech, and sound effects in RAMA are digitized,
not synthesized. This allows more control over the game's sound
quality and timing on every SB compatible sound card without the
need for MIDI Mapper setup issues, music volume control too loud or
too soft, hanging notes, etc.
-MAKING AND USING A BOOT DISK-
Question: What is a boot disk?
Explanation: A boot disk is a way to make games work faster and better
on your computer. All you need is a blank floppy disk for your A:
drive. This will not work in your B: drive. To make a boot disk,
rerun the INSTALL program and choose the menu option MAKE A BOOTABLE
FLOPPY DISK.
Problem: When you run INSTALL and choose MAKE A BOOTABLE FLOPPY DISK,
it makes one successfully, but it doesn't load the CD-ROM or other
drivers.
Solution: At the MS-DOS prompt, go to your CD-ROM drive letter by
typing D: and pressing the <ENTER> key. If your CD-ROM drive is
another letter, type that drive letter instead. Then type the command:
BOOTDISK -c -p and press the <ENTER> key. This is an updated boot
disk maker that will find the latest CD-ROM and other drivers.
Note: On some computers, we have found typing BOOTDISK -w -c -s512 will
improve your computer's performance using a boot disk with RAMA.
Problem: "Can't find FORMAT.COM--Unable to make boot disk"
Solution: This is caused when our boot disk maker program cannot find
FORMAT.COM on your hard drive. This usually happens if you installed
PC Tools or Norton Utilities. These utilities rename FORMAT.COM to
either FORMAT!.COM or XXFORMAT.COM. If this is the case, please type
the following commands from a C:\> prompt:
CD \DOS
COPY FORMAT!.COM FORMAT.COM
COPY XXFORMAT.COM FORMAT.COM
One of these commands will help restore your FORMAT command back to
normal, and will allow our boot disk maker to work.
Problem: "Can't make bootdisk since you're not using COMMAND.COM" or
"Boot disk was not created"
Solution: This can be caused if you are using 4DOS or NDOS (in Norton
Utilities). Get to a C:\> prompt. Type: SET and press the ENTER key.
COMSPEC should equal C:\COMMAND.COM or C:\DOS\COMMAND.COM. If COMSPEC =
4DOS.COM or NDOS.COM, the boot disk maker will not work. To correct
this, type: SET COMSPEC=C:\DOS\COMMAND.COM This will allow our boot
disk maker to work. When you reboot without a boot disk, the COMSPEC
will return to your original setting.
Problem: "Invalid Drive Specification" using a boot disk on a Western
Digital IDE controller.
Explanation: The Western Digital IDE hard drive controller displays a
message "Press the SPACEBAR to boot from a floppy disk." If you insert
the boot disk and reboot before seeing this message, you'll get the
message "Invalid Drive Specification" and won't have hard drive access
until you reboot without the boot disk.
Solution: Remove the boot disk from the floppy drive. Reboot your
computer. When you see this message, insert the boot disk and press the
SPACEBAR.
Problem: "Invalid Drive Specification" using a boot disk on larger
Seagate hard drives, such as the Seagate 800 meg hard drive.
Explanation: Seagate hard drives larger than 528 meg use a disk manager
called "EZ-DRIVE." If you insert the boot disk and reboot before
seeing this message, you'll get the message "Invalid Drive
Specification" and won't have hard drive access until you reboot
without the boot disk.
Solution: Remove the boot disk from the floppy drive. Hold down the
CTRL key and reboot your computer. You'll see a message "Insert boot
disk and hit ENTER to reboot." Insert the boot disk and press ENTER.
Problem: "Invalid Drive Specification" using a boot disk on a removable
media drive, such as Bernoulli, Seagate, or SyQuest drives.
Explanation: Our boot disk maker does not load the removable media
drive software drivers. If your removable drive was D: and your CD-ROM
was E: when the game was installed, then you booted with our boot disk
to free up more memory, your Bernoulli drive would not be seen, and
your CD-ROM drive would now be D:. The RAMA icon's properties will not
be correct to run the game in this case.
Solution: Add your removable media drivers to the boot disk.
-SPEED ISSUES-
Problem: The movies are choppy on a 486-66 computer.
Solution #1: Rerun INSTALL and choose "Make a bootable floppy disk".
Follow the on-screen instructions. Once completed, reboot your computer
with the boot disk in the A: drive.
-RUNNING THE GAME-
Problem: "Error loading 2230.VMD", or some other error message when
swapping CDs.
Solution: This can happen if RAMA is not ready to ask for a new CD to
be inserted. Please wait for the game message "Please insert CD #"
before ejecting and exchanging CDs.
Problem: "A: is not a valid directory" trying to save or restore games
from the floppy drive.
Solution: RAMA may not allow you to save games to the root of the
floppy drive. You can save and restore games from a subdirectory
on the floppy drive with no problems.
Problem: The mouse cannot get past the left side of the screen
Solution: You need either an updated mouse driver or an updated VESA
driver. Please contact the mouse or video card hardware vendor for
driver updates.
Problem: "EMM386 Error 6 or Error 12... " The error number may vary.
Solution: This is caused by a memory conflict. Running the game from
the boot disk will usually correct this problem. Please see "Create a
Boot Disk" under Memory Troubleshooting.
Problem: "CDR 101 Error reading" or "DOS Error, Read Error".
Solution: Make sure the CD is not scratched, dirty, or smudged with
fingerprints. If so, clean it with a soft cloth and try again.
This can also be caused by an outdated version of the MSCDEX file.
MS-DOS version 6.2 and above should use MSCDEX version 2.23
MS-DOS version 6.0 should use MSCDEX version 2.22
MS-DOS version 5.0 should use MSCDEX version 2.21
If you have MSCDEX version 2.20, please get a later version from
your CD-ROM manufacturer.
Problem: "Out of Moveable Memory"
Solution: Make a boot disk. Please make sure you have enough memory
to run the game. If you have 4 meg of RAM instead of 8 meg, the
game will try to run, but will fail when more memory is required.
The most common causes for this error is either insufficient memory
(4 meg of RAM) or excessively large disk caches such as SmartDrive
(2 meg allocated on an 8 meg computer) or Windows' 32-bit File
Access.
-OTHER QUESTIONS-
Please make sure you are using Microsoft's MSCDEX program for CD-ROM
drive access. If you are using Corel's CORELCDX program instead, you
may experience "Out of Memory" messages and other random problems
playing Sierra games. The easiest way to bypass CORELCDX is to make a
boot disk. Please refer to the "Making and Using a Boot Disk" section
of this README file.
Note: Although you can run RAMA through an MS-DOS box under Windows 95,
it is highly recommended that you reboot Win95 into an MS-DOS session
before installing and running RAMA. If you run in an MS-DOS box inside
Windows, you may see "DOS/4GW Fatal error" messages.
Note: If you are installing this game as a DOS application under Win95
and are having problems with random lockups running RAMA as a true MS-DOS
session (where you reboot the computer in MS-DOS mode), try modifying
the properties of RAMA's PIF file. To do this in Win95, right click on
the RAMADEMO.BAT file. Click on the PROPERTIES menu choice, then on the
PROGRAM tab, then on the ADVANCED button. Make sure to select
"Prevent MS-DOS-based programs from detecting Windows", and de-select
"Suggest MS-DOS mode as necessary". Click the OK buttons. This will
create a new RAMADEMO.PIF file to help try to run the game smoother in
DOS mode. This new PIF file will only help if your computer has the
proper conventional and XMS extended memory allocated upon bootup of
Windows 95. In other words, if you only have 500K of conventional
memory when booting Win95, and the game requires 540K, you still need
to free up additional memory.
RAMA's install creates a file on your hard drive called RESOURCE.CFG.
This file is important for the smooth running of the game. If you
have any problems not mentioned above, please look at this file by
typing: EDIT C:\SIERRA\RAMADEMO\RESOURCE.CFG then press <ENTER>.
The file should look something like the sample listed below. In
this example, D: = the CD-ROM drive.
videoDrv = VESA.DRV
soundDrv = MIDNONE.DRV
audioDrv = DACBLAST.DRV
joyDrv = NO
directory = \SIERRA\RAMADEMO
cmd = RAMADEMO
mouseDrv = NONE
memoryDrv = NONE
minMemory = 1600k
brightness = 0
language = 1
minCPU = 486
cd = YES
smartdrv = YES
cdSpeed=2
resAUD=CD:\
resSFX=CD:\
resMAP=CD:\;C:\SIERRA\RAMADEMO
rescdisc=CD:\
patchDir=C:\SIERRA\RAMADEMO;CD:\
movieDir=CD:\movies
robot=CD:\robot
CD:=D
If any of these lines are missing, you may want to delete the RAMADEMO
directory from your hard drive and rerun INSTALL from the RAMA CD #1.
If you don't see your question listed, most difficulties with RAMA
can be resolved by simply running the game with a boot disk. Please
see "Create a Boot Disk" under Memory Troubleshooting.
MEMORY TROUBLESHOOTING
Some game players have experienced difficulty getting enough memory to
run RAMA. This usually occurs on computer systems with 8 megabytes of
RAM, but can happen on machines with more memory. If you are having
trouble starting the game because of memory problems or are receiving
memory-related errors during the game (such as an "Out of Hunk" or
"Out of Memory" message), please make and use a boot disk.
Create a Boot Disk: Sierra has included a boot disk maker with RAMA.
You can access it by running INSTALL from game CD #1. You can also
access the boot disk maker from the MS-DOS prompt. Type
"BOOTDISK -c -p" at the D:\> prompt (if your CD-ROM is D:).
SOUND CARD CONFIGURATIONS AND SOUND ISSUES
If you need more control over the volume, most sound cards' speech
and music volume can be controlled through software provided by the
sound card manufacturer. Here is a list of some common sound cards'
mixer volume control commands in MS-DOS.
Sound Blaster 16:
Type C:\SB16\SB16MIX
Vibra 16 in AST Advantage:
Type C:\VIBRA16\MIXERSET
Sound Galaxy 16 in Packard Bell:
Type C:\SOUND16A\UTILITY\MIXTSR or type C:\SOUND144\MIXTSR
Ensoniq Soundscape:
Type: SSINIT
Compaq Presario CDS 524, 920, etc.:
If DEVICE=C:\CPQDOS\VOLCTRL.EXE is in CONFIG.SYS on the boot disk, then:
Press CTRL-RIGHTSHIFT to increase volume
Press CTRL-LEFTSHIFT to decrease volume
Proaudio Spectrum Family:
Type PAS * to bring up the mixer controls
Press CTRL-ALT-U to increase the master volume level
Press CTRL-ALT-D to lower the master volume level
Sound Blaster 8 bit: No software control. Adjust thumbwheel on card.
Thunderboard: No software control. Adjust thumbwheel on back of card.
SPECIAL THANKS
Special thanks to the people at Micrografx for Picture Publisher
A very special thanks to our hard-working, bug-finding beta testers.
LEGAL INFORMATION
This entire work is copyright (c)1995 Sierra On-Line Inc.
Contains technology described in U.S. Patent applications
including 598,174 and 658,297 and 5,377,997 and 5,430,835
All Rights Reserved.
DOS/4GW Professional Protected Mode Run-time
Copyright (c) 1990-1993
Rational System, Inc.
Data Compression Software
Copyright (c) 1988-1992
Stac Electronics
U.S. Patents Pending including 5,106,009.
Other patents pending.