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1993-10-22
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CRITTER
A TSR replacement Critical Error Handler
Copyright 1990-1992 by TANSTAAFL Software
Version 1.31 October 13, 1992
CRITTER is a full-featured replacement for the DOS critical error
handler. CRITTER uses a pop-up window that does not change the
displayed program, and provides many options that DOS does not
have. All errors can be logged to a printer. CRITTER can use
automatic responses to an error, with a variable time delay. With
this version of CRITTER, a "response pattern" can be used to behave
in a predictable manner, such as "retry three times then fail".
CRITTER was originally written to handle normal critical errors
with more aplomb than DOS. It seemed that most programs back then
did not have their own critical error handlers, so any error would
ruin some of the application's display. To this day, many
commercial applications ignore critical errors.
According to user feedback, CRITTER really shines on systems
that are unattended. Several users use CRITTER on their bulletin
board systems to ensure round-the-clock operations. One user has
CRITTER running on a remote packet radio repeater. Another user
has integrated CRITTER into a robotic manufacturing system.
CRITTER should be installed in your autoexec.bat file, so it
can be loaded every time you boot the system. CRITTER is not
sensitive to the order in which it is loaded with other TSR's, so
can be placed anywhere in the autoexec.bat file.
Command Line Options
--------------------
CRITTER [/U] [/M] [/S] [/Bcolors] [/Tcolors] [/Ncolors]
[/Aresponse] [/Otimeout] [/Lprinter] [/Rresponses]
[/Etimeticks]
Regular Options:
/U Unloads the TSR. Like all TSR's that allow themselves
to be unloaded, this feature only works if this TSR was
the last one loaded. This TSR will unload correctly
from high DOS RAM (above 640K).
/M Monochrome switch. Allows correct display on systems
with monochrome monitors connected to color display
adapters.
/S Sound switch. Turns off the beep when an error is
detected. Normally a beep is generated to signal
an error.
/B Used to set border colors (see Color Options).
/T Used to set title colors (see Color Options).
/N Used to set normal text colors (see Color Options).
Advanced Options:
/A Enables automatic response to an error (see Automatic
Response). Response can be one of the following:
Response Action Response Action
--------------- ---------------
A Abort R Retry
I Ignore F Fail
S Soft reboot H Hard reboot
/O Allows user to specify the number of seconds to wait
for a user response before triggering the automatic
response specified by the /A option (see Automatic
Response).
/L Printer log. Allows user to specify a printer
number to log errors to. Valid printer numbers are 1, 2,
or 3 and correspond to printers on LPT1, LPT2, or LPT3.
/R Response pattern. Allows the user to specify a pattern
of responses. The normal response characters
(A, R, I, F, S, H) can be used (see Response Patterns).
/E Error timer ticks. Allows the user to specify how many
timer ticks should pass between errors before the
response pattern starts over (see Response Patterns).
Color Options
-------------
Each color command is followed by characters that determine the
color to use. Each color is designated by a single character, as
shown in the chart below. If the character is in upper case,
it sets the background color. A lower case character sets the
foreground color. Adding a [+] to the string makes the fore-
ground color bright, while adding a [*] makes it blink. Color
commands may be used in any order.
Color Character Color Character
---------------------------------------------------------
Black K, k Blue B, b
Green G, g Cyan C, c
Red R, r Magenta M, m
Yellow Y, y White W, w
Bright + Blink *
Examples:
/bwK border is dim white on black
/ty+*R title is blinking bright yellow on red
/ncB text is cyan on blue
Automatic Response
------------------
The automatic response feature allows the user to specify a
default action and timeout duration. If a critical error occurs
and the timeout value is specified, CRITTER shows the error
window and waits for a key to be pressed as usual (A-abort,
R-retry, etc). The window will now contain an extra countdown
timer line. If the user does not respond before this count
reaches zero, then the automatic response is triggered. All
four possible responses to the error are supported (Abort, Retry,
Ignore, and Fail). Not all errors support all responses, however,
Abort is always enabled, as is Fail on DOS versions 3.x, 4.x & 5.x.
Retry also appears to be always enabled.
If the automatic response is enabled but the delay is not,
no error screen will be displayed and the response will take
place immediately.
The automatic response unit can also reboot the computer as a
default response. Either a hard (reset) or soft (Ctrl-Alt-Del)
reboot can be triggered. This is useful for network or BBS
systems that must run unattended.
The soft reboot feature does not work consistently on some PCs.
This seems to be caused by minor BIOS incompatibilities. Before
relying on a soft reboot, test it once to ensure it works on
your computer.
Examples:
/af /o10 Wait 10 seconds for response, then fail.
/ar /o30 Wait 30 seconds for response, then retry.
Printer Logging
---------------
With the printer logging feature, errors detected by CRITTER may
be logged to your printer. This is particularly handy when used
in conjunction with the automatic response feature. The error log
contains the same three error lines displayed when CRITTER pops up,
preceded by a header line and followed by a blank line...
Critical Error Report from CRITTER follows:
Drive not ready
Read error on Drive A:
Located in File Allocation Table
CRITTER only supports parallel printers. If you have a serial
printer, try using the MODE command to route it to LPT1. If
you try this, let us know the results.
Response Patterns
-----------------
Response patterns were designed for the user who wants to retry
a fixed number of times and then do something else. This feature
allows the user to specify up to 16 responses for an error. Any
of the normal responses may be used. A timeout duration (/O)
may be specified to allow a user to break out of the pattern.
How does CRITTER know that the error it just got is the same
error it just retried? CRITTER saves the registers describing
the error. If CRITTER gets an error that is the same as the
previous error AND not much time has passed, it assumes that
it is the same error. How much time has to pass before the
error is considered a different error? The error timer ticks
option (/E) allows the user to specify how many timer ticks must
elapse (at 18.2 per second) before the error is treated as a
different error. When some errors are retried, they may take a
long time before returning as an error. This is particularly
prevalent with network errors, where a retry may take more than
several seconds to fail again. The default error timer ticks is
set at 18 (1 second). If your system behaves unusually, try
changing this value.
The /R and /A commands may be used together. If an error
cycles all the way through the response pattern, then the
/A response is used.
Examples:
/rrrrf /o10 Retry 3 times, then fail, with 10-second wait
between each response.
/rrh /o5 /e100 Retry once, then perform a hard reboot. Wait 5
seconds before each, and allow five seconds
for the retry to fail.
/rrfa Retry once, then fail. If the error comes
back again after the fail, then abort.
Critical Error Handler Theory
-----------------------------
Critical errors are caused by hardware errors, generally in disk
drives. These errors may be minor (such as printer out of paper,
or drive door open) or fairly catastrophic (like a scrambled FAT
or dead hard disk). A critical error can be caused by virtually
any DOS call EXCEPT interrupts 25h and 26h (Absolute Disk Read &
Write). A critical error is associated with a device and can be
either a block device (disk drives) or a character device
(printer, keyboard, clock, etc.). Each time the error handler
is called, parameters are passed that indicate which error
occurred and where it happened.
The DOS critical error handler is entered via software interrupt
24. DOS will allow a program to replace the DOS critical error
handler with its own, but only for the duration of program
execution. When the program exits, DOS replaces the address of
the program's handler, routing all further critical errors to DOS.
CRITTER patches the resident portion of COMMAND.COM so that
CRITTER has control of critical errors. The disk file COMMAND.COM
is NOT changed. Due to the unusual way DOS handles INT 24,
CRITTER can only be unloaded with the /U command line option. If
a TSR manager is used (such as MARK and RELEASE), the resident
portion of COMMAND.COM will not be "unpatched" and the next
critical error will cause the computer to loop until reset.
The CRITTER critical error handler gives the following
information:
Error (DOS) Write protected disk
Unknown unit
Drive not ready
Unknown command
CRC error in data
Bad drive request
Seek error
Unknown media type
Sector not found
Printer out of paper
Write fault
Read fault
General failure
Sharing violation
Lock violation
Invalid disk change
FCB unavailable
Sharing buffer overflow
Error (Network) Network busy
Network device no longer exists
NetBIOS command limit exceeded
Network adapter hardware error
Incorrect response from network
Incompatible remote adapter
Print queue full
Not enough space for print file
Print file was deleted
Network name was deleted
Error Cause Read operation
Write operation
Error Location System area
File Allocation Table
Directory
Data area
Internal copy of FAT
Other Info (char) Device name
(block) Drive designator
Possible responses to a critical error are Abort, Ignore, Retry,
or Fail. Not all responses are possible at all times -- it
depends on the error and the version of DOS. The CRITTER software
enables only those responses that DOS will allow at the time.
Test Results
------------
CRITTER has been tested with various DOS versions from 2.1
through 5.00. It was tested with various programs and found to
allow the tested program to install its own error handler for the
duration of its execution. Upon return to DOS, CRITTER continued
to handle errors correctly. For those text mode programs that
don't install their own error handlers, CRITTER takes care of it
for them.
Unfortunately, CRITTER is hard to test completely. Several
easy errors can be generated, including the write protect
error, the drive not ready error, the paper out error, and the
read & write faults. Other errors could be tested if they were
physically produced, such as unplugging the clock chip or
crashing the hard disk (not recommended).
CRITTER can be loaded high with the loadhigh command under DOS 5,
or by using similar commands for 386MAX or QEMM.
CRITTER does not work in the DOS compatibility box under OS/2.
In the event that the display is in graphics mode, CRITTER will
use the DOS handler. This may result in the screen being
scrolled. Fortunately, most programs that use graphics modes
contain their own critical error handlers.
Files In This Archive Include:
------------------------------
critter.txt (this file)
critter.exe CRITTER program
Future Enhancements
-------------------
No future enhancements to CRITTER are planned. If you desire
a new feature, please contact the authors. All features since
version 1.00 are the result of user requests. This version of
CRITTER is sufficient for our needs.
All users are invited to suggest enhancements. Please contact
the authors at the communications addresses on the next page
Terms And Conditions
--------------------
You may use this software freely in any non-military environment.
You may distribute this software freely as long as the archive
file contains all of the files mentioned above. The shareware
version requires that a key be pressed before Critter completes
the loading process. The standard registered version has no
such requirement and loads without receiving a keystroke. In
addition, the message about an "unregistered version" is removed.
The following purchasing terms are available:
Standard Registration $ 20
Latest version, disk size of your choice.
Shareware Distribution License $100
Special version for shareware authors wishing to
distribute CRITTER with their products. Allows
unlimited distribution.
Source Code in C and Assembler $200 *
Includes unusual design tricks and well-commented
source code.
Commercial Distribution License $300 *
Special version for authors of commercial software,
allows unlimited distribution. Includes source code.
And of course, if your shipping address is in Colorado,
include sales tax (currently 6.3% if you're in
Lakewood, 4.3% in Jefferson County, 3.8% in the
Denver Metro area, or 3% elsewhere). (whew!)
If you desire a site license or are a special interest
group, please contact the authors.
* Microsoft C v7.0 and the Microsoft Macro Assembler v5.1
are required to assemble and/or compile the source.
Communications
--------------
We may be reached by the following methods for feedback:
on GENIE TANSTAAFL (Dana Cline)
on INTERNET dcline@isis.cs.du.edu (Dana Cline)
on CompuServe 74606,525 (Dean McCrory)
73700,3053 (Dana Cline)
by phone (303) 989-7389 After 8 AM and before
10 PM MST (Thanks!). I do have an
answering machine, which has an unlimited
message length. I am generally not in
during the day (I have to work, too).
by mail Dana W. Cline
TANSTAAFL Software
P. O. Box 260075
Lakewood, CO 80226
Feedback of all types is appreciated.
Disclaimer
----------
The authors claim no responsibility for any damage caused by the
use or misuse of this product. This product is distributed "as is"
with no warranty expressed or implied. The authors will not be
responsible for any losses incurred, either directly or indirectly,
by the use or misuse of this product. The authors reserve the
right to make modifications at any time. Prices are subject to
change without notice.
Thanks to:
----------
Dean McCrory, for making CRITTER go TSR!
Holly Miller, for much help on the original manual.
Judy Wolff, for much help on this manual.
Floyd Pretz, for suggesting the automatic response feature.
Rob Cosgrove, for suggesting the response pattern feature.
Jerry Pournelle, for continually harping about the drawbacks
of MS-DOS.
Information Sources:
--------------------
MS-DOS Programmer's Reference, from Microsoft Press
MS-DOS Developer's Guide, from the Waite Group
Microsoft C 5.1 Manual, from Microsoft
MS-DOS Functions, from Microsoft Press
Trademarks
----------
Because of the nature of this manual, numerous software products are
mentioned by their trade names. In most, if not all, cases these
designations are claimed as trademarks by the respective companies.
CRITTER is not a registered trademark, but, hey, we did use it first.
Order Form
TANSTAAFL Software
NAME: ______________________________________________________
COMPANY: ______________________________________________________
ADDRESS: ______________________________________________________
______________________________________________________
CITY: ______________________________________________________
STATE: ________________________ ZIP CODE: _________________
PHONE: ______________________________________________________
E-MAIL ADDRESS: _______________________________________________
WHERE DID YOU RECEIVE CRITTER? ________________________________
________________________________________________________________
DISK SIZE NEEDED: [ ] 3-1/2 [ ] 5-1/4
COMMENTS: _____________________________________________________
________________________________________________________________
________________________________________________________________
Basic Registration @ $ 20.00 __________
Shareware Distribution License @ $100.00 __________
Source Code in C and Assembler @ $200.00 __________
Commercial Distribution License @ $300.00 __________
Colorado sales tax (see rates above) __________
Non-US Shipping @ $5.00 __________
(Payments must be in US Dollars, US bank)
TOTAL: $__________
Checks or money orders only. Sorry, no company
P.O.'s or credit cards.
Remit to: Dana W. Cline
TANSTAAFL Software
P.O. Box 260075
Lakewood, CO 80226
CRITTER Version History
---------------
Version Date Features / Bug Fixes
----------------------------------------------------
1.00 04/26/90 Original release.
1.10 05/11/90 Automatic response and
timeout feature added.
1.20 07/20/91 Printer logging. Reduce resident
size by about 700 bytes. Use C6
compiler.
1.30 03/26/92 Added response patterns.
1.31 10/13/92 Removed expiration date. Added
keystroke requirement to
unregistered verson. No new
features added to the registered
version. C7 is now required to
compile the source.
1.31a 10/22/93 Removed "Press a key" prompt to
complete the loading process.
This allows BBS operators and
others to fully test Critter
during true 'unattended'
operations.