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1996-01-06
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PC ReadMe File - LAUNCH, No. 5
Please read the LAUNCH booklet first, for information on how to install and
use LAUNCH. This ReadMe file contains tips and late breaking information
about LAUNCH that is not included in the booklet.
ERROR MESSAGES
--------------
"There is no Sound Output Device" - In order to run LAUNCH, your computer
needs at least 8-bit sound output capability (16-bit preferred). If you
have this, make sure that you have the latest Windows Sound Drivers (obtained
from the manufacturer) installed and configured properly.
"QuickTime not installed" - In order to run LAUNCH, you must install
QuickTime for Windows 2.xx. We have included version 2.03 on our CD.
See below details for installation instructions.
"General Protection Fault" errors: Re-installing QuickTime for Windows
2.03 from the LAUNCH CD will usually solve this problem. Make sure you
have the installer remove any previous QuickTime files.
WINDOWS95 USERS
---------------
JUMPY VIDEO - If you are experiencing jumpy QuickTime video with your
Windows95 system, try the following fix:
Install the fix in the QTWFIX directory on the LAUNCH CD.
Instructions for installation are located in that directory.
You will then need to REINSTALL Quicktime after installing the fix.
CD-ROM READ-AHEAD - For optimum performance,
1. The cache size should be "small"
2. The access pattern should be set to "No Read Ahead".
Set this by going to the following section:
Control Panel|System|Peformance|File System|CD-ROM
MULTITASKING - We do not recommend launching other applications while
our program is running. Our software is very demanding and bad things
may happen if you try this.
REQUIREMENTS
-------------
Be sure your system has at least:
* 8 MB of Ram
* 486 33MHz processor
* 2x CD-ROM drive
* Windows 3.1 or Windows 95
* 16-bit sound card preferably
* Quicktime 2.0.3 drivers
INSTALLING QUICKTIME(TM)
------------------------
The included version of QuickTime(TM) for Windows is 2.0.3
When installing QuickTime(TM), the installer program may ask you if you
want to remove old versions of QuickTime. Go ahead and have the
installer delete these old versions. You must do this for the installation
to succeed.
In order to run the Quicktime installer, follow these directions:
* Windows 3.1: Open the CDROM drive in File Manager
Windows95: Open the CDROM drive in My Computer
* Run the file "qtinstal.exe"
* Follow all instructions
Note: A QuickTime for Windows program group will be created on your
Windows desktop. The installer will place several files into this group.
YOU DO NOT NEED TO RUN ANY OF THESE FILES IN ORDER TO ACCESS LAUNCH.
These icons are just there as part of the QuickTime installation program and
may be used to run QuickTime movies externally, such as ones that are
downloaded from the internet.
8 AND 16 BIT COLOR
------------------
************ There are 2 different versions ************
************of LAUNCH, 8 bit and 16 bit color. ************
You need to run the version that is appropriate for your system
configuration.
The 8 bit version is needed if your system display is running at 256
colors. The 16 bit version is needed if you are running 64K colors (65536).
The 2 versions need to be run from 2 different files:
* Run LAUNCH8.EXE for 8 bit color.
* Run LAUNCH16.EXE for 16 bit color.
If you don't know what color depth your monitor is set, you can check
using Windows Setup, located in the Main program group in Windows(look under
the DISPLAY option.) From there, you can set your system to one of the
following resolutions and color depths:
* 640x480x256 (8 bit, 256 colors)
* 640x480x64K (16 bit, 64K colors)
Please note that if for some reason you run the wrong version of LAUNCH,
you may get an error message from Windows. Please set the correct color
depth or try running the other version of LAUNCH but only after RESTARTING
Windows to avoid any possible crashes.
OTHER PERFORMANCE ISSUES
--------------------------
If you have any network software running, you should turn it off, as it
will slow down performance of LAUNCH.
BUGS AND OTHER PROBLEMS
-------------------------
We have worked really hard to make LAUNCH bug-free and easy to use. But
there may still be some problems that you will encounter. If you are having
problems, first check to see that your computer is set up properly and
review some of the suggestions in this README file.
If you are convinced that everything is OK with your computer, you may have
discovered a bug or design problem. If so, we'd like to hear about it.
Please send e-mail to:
bugs@2launch.com
or a fax to the attention of LAUNCH Technical Support, 310-576-6070.
Or, you can call the Technical Support helpline at
310-319-5320 (between 10:00 AM and 8:00 PM (PST) Monday through Friday).
We also have an on-line Technical FAQ available at our website:
http://www.2launch.com
Describe the problem in as much detail as you can. Describe where and
how it happened. Include all the details about your computer too
(e.g. 486 66DX2 GATEWAY Computer Model xxx, a display card, sound
card, DOS version, Windows version). There are so many different
combinations of equipment and software, that it's difficult to know what is
going on without all the information describing a system. Your bug report
will help make future issues better.