ftp.xmission.com/2014.06.ftp.xmission.com.tar/ftp.xmission.com/pub/lists/usr-tc/archive/usr-tc.200010

Internet Message Format | 2000-10-30 | 263KB

From: "John Schmerold" <[e-mail]>
Subject: (usr-tc) IP System Host Address
Date: 01 Oct 2000 23:24:28 -0500

What's the CLI command for changing the IP System Host Address?

I'm using a USR Netserver 8i v4.2.0

Thanks in advance, I've searched & searched...


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-------------------------------------------------------------------------------

From: "John Schmerold" <[e-mail]>
Subject: Re: (usr-tc) IP System Host Address
Date: 02 Oct 2000 00:03:32 -0500

Nevermind

Turns out if you delete IP System Host Address after adding desired network,
all is well.


----- Original Message -----
Sent: Sunday, October 01, 2000 11:24 PM


> What's the CLI command for changing the IP System Host Address?
>
> I'm using a USR Netserver 8i v4.2.0
>
> Thanks in advance, I've searched & searched...
>
>
> -
>  To unsubscribe to usr-tc, send an email to "[e-mail]"
>  with "unsubscribe usr-tc" in the body of the message.
>  For information on digests or retrieving files and old messages send
>  "help" to the same address.  Do not use quotes in your message.
>


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-------------------------------------------------------------------------------

From: Andy <[e-mail]>
Subject: (usr-tc) Always On / Dynamic ISDN
Date: 02 Oct 2000 12:45:04 -0600 (MDT)


Has anyone deployed the below on HiPER cards?

  http://www8.zdnet.com/pcmag/pctech/content/17/06/nt1706.001.html


---


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-------------------------------------------------------------------------------

From: Andy <[e-mail]>
Subject: RE: (usr-tc) V92/V44
Date: 02 Oct 2000 13:40:17 -0600 (MDT)



On Fri, 18 Aug 2000, Mike Andrews wrote:

> Actually v.59 is what I'm really interested in, though I've yet to find
> *any* documentation on it anywhere, even on the ITU's site...

What is V59 ?

I would like to see V18 deployed; would allow convential modems to
communicate with several TTY/TDD protocols.  I'm not deaf, but it's been a
pet peeve of mine from the mid-80's that modem makers didn't incorporate
TTY.


---


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-------------------------------------------------------------------------------

From: Jeff Mcadams <[e-mail]>
Subject: Re: (usr-tc) V92/V44
Date: 02 Oct 2000 15:43:07 -0400

Also sprach Andy
>On Fri, 18 Aug 2000, Mike Andrews wrote:
>> Actually v.59 is what I'm really interested in, though I've yet to
>> find *any* documentation on it anywhere, even on the ITU's site...

>What is V59 ?

Ability to retrieve performance data from the modem at the other end of
the modem connection.  Think: SNMP for modems.  :)

>I would like to see V18 deployed; would allow convential modems to
>communicate with several TTY/TDD protocols.  I'm not deaf, but it's
>been a pet peeve of mine from the mid-80's that modem makers didn't
>incorporate TTY.

I must agree...this has been truly annoying.
--
Jeff McAdams                            Email: [e-mail]
Head Network Administrator              Voice: [phone]
IgLou Internet Services                        [phone]

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-------------------------------------------------------------------------------

From: Andy <[e-mail]>
Subject: Re: (usr-tc) V92/V44
Date: 02 Oct 2000 13:59:14 -0600 (MDT)



On Mon, 2 Oct 2000, Jeff Mcadams wrote:

> Ability to retrieve performance data from the modem at the other end of
> the modem connection.  Think: SNMP for modems.  :)

Better than sex!  [for a geek]

We thought about serial sessions where customers could choose Link
Performance from a menu.  It would pull SNMP from our side and report
back; better than nothing, but then - we didn't do it either.  :)


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-------------------------------------------------------------------------------

From: Valantine Nchemty Nyenty <[e-mail]>
Subject: Re: (usr-tc) bad ports
Date: 03 Oct 2000 12:08:38 +0200

I also have more than 13 digital/analog quad modem ports that are bad.
When customers dial and fall on these ports the line rings indefinitely
and does not pick up. I am also interested in knowing what to do.

Also, I have been facing a problem whereby, customers dial in , are
authenticated successfully but can't access any web page. I would like to
know if any body has faced this before and what to do to remedy it

Thanks for your contribution.

Valantine

Brian Burgmeier wrote:

> We have several bad ports on one of our hiper arch cards.
> slot:15/mod:5,9 and 10 never pick up.  I've tried resetting the
> card but no luck.  When people hit these ports they get no answer.
> What is the command to busy out these ports so people roll over
> to the next available port?  Is it possible to fix these cards or
> do I just need to send them into 3com?
>
> Thanks- Brian
>
> slot:15/mod:1   jennifer                    DIALIN PPP  27-SEP-2000
> 23:17:40
> slot:15/mod:2   pcroft                      DIALIN PPP  27-SEP-2000
> 23:43:58
> slot:15/mod:3   paulb                       DIALIN PPP  27-SEP-2000
> 23:15:06
> slot:15/mod:4   azred                       DIALIN PPP  27-SEP-2000
> 23:44:21
> slot:15/mod:6   mcrenaud                    DIALIN PPP  27-SEP-2000
> 22:35:51
> slot:15/mod:7   angelo                      DIALIN PPP  27-SEP-2000
> 23:04:51
> slot:15/mod:8   maverick                    DIALIN PPP  27-SEP-2000
> 22:00:06
> slot:15/mod:11  bjsjim                      DIALIN PPP  27-SEP-2000
> 23:01:27
> slot:15/mod:12  bishopc                     DIALIN PPP  27-SEP-2000
> 23:55:44
> slot:15/mod:13  jen                         DIALIN PPP  27-SEP-2000
> 23:58:08
> slot:15/mod:14  busch                       DIALIN PPP  27-SEP-2000
> 09:54:00
> slot:15/mod:15  arin                        DIALIN PPP  27-SEP-2000
> 23:21:50
> slot:15/mod:16  bass398                     DIALIN PPP  27-SEP-2000
> 23:48:21
> slot:15/mod:17  cabrams                     DIALIN PPP  27-SEP-2000
> 08:09:42
> slot:15/mod:18  jprice                      DIALIN PPP  27-SEP-2000
> 06:49:30
> slot:15/mod:19  chucha6                     DIALIN PPP  27-SEP-2000
> 23:00:33
> slot:15/mod:20  viking                      DIALIN PPP  27-SEP-2000
> 23:33:39
> slot:15/mod:21  shameem                     DIALIN PPP  27-SEP-2000
> 21:40:34
> slot:15/mod:22  bbonilla                    DIALIN PPP  27-SEP-2000
> 21:53:36
> slot:15/mod:23  jamesr                      DIALIN PPP  27-SEP-2000
> 23:30:25
> slot:15/mod:24  numbski
>
> -
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-------------------------------------------------------------------------------

From: "Richard Ham" <[e-mail]>
Subject: Re: (usr-tc) bad ports
Date: 03 Oct 2000 22:05:44 +1000

>Also, I have been facing a problem whereby, customers dial in , are
>authenticated successfully but can't access any web page. I would like to
>know if any body has faced this before and what to do to remedy it

Only Windows2000 clients with LCP extensions and sofware compression options
ticked. Some w98 clients also reported this, but not in any consistent
pattern.

Regards,

Richard




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-------------------------------------------------------------------------------

From: Brian <[e-mail]>
Subject: (usr-tc) Strange errors
Date: 03 Oct 2000 08:40:06 -0500 (CDT)

I am getting *alot* of these on one of our ARC's, any ideas?


Oct  3 04:07:29 usr1ts2 At 09:07:29, Facility "IP", Level "UNUSUAL":: Sent
ICMP TimeExceeded (code = 0) to 208.214.44.92
Oct  3 04:07:46 usr1ts2 At 09:07:46, Facility "IP", Level "UNUSUAL":: Sent
ICMP TimeExceeded (code = 0) to 208.214.44.1
Oct  3 04:07:52 usr1ts2 At 09:07:52, Facility "IP", Level "UNUSUAL":: Sent
ICMP TimeExceeded (code = 0) to 208.214.44.1
Oct  3 04:07:54 usr1ts2 At 09:07:54, Facility "IP", Level "UNUSUAL":: Sent
ICMP TimeExceeded (code = 0) to 208.214.44.1

and on another arc I am seeing:

Oct  3 07:04:14 usr2ts2 At 12:04:14, Facility "VTP", Level
"UNUSUAL"::    VTP Home Agent vtp_send_um_release_handle: Sending Release Handle to UM, (../../src/vtp_mpip_term.c: 1533).
Oct  3 07:04:14 usr2ts2 At 12:04:14, Facility "VTP", Level
"UNUSUAL"::    Failed to CIP_DROP_CONNECTION_REQ (NO such connection(TCB)) , (../../src/vtp_mpip_term.c: 734).
Oct  3 07:07:33 usr2ts2 At 12:07:32, Facility "VTP", Level
"UNUSUAL"::    VTP Home Agent vtpRemoveInterfaceFromConfigurator : Sending CFG_REMOVE_DYNAMIC_IF_MSG, (../../src/vtp_mpip_term.c: 1578).
Oct  3 07:07:33 usr2ts2 At 12:07:32, Facility "VTP", Level
"UNUSUAL"::    VTP Home Agent vtp_send_um_release_handle: Sending Release Handle to UM, (../../src/vtp_mpip_term.c: 1533).
Oct  3 07:07:33 usr2ts2 At 12:07:32, Facility "VTP", Level
"UNUSUAL"::    Failed to CIP_DROP_CONNECTION_REQ (NO such connection(TCB)) , (../../src/vtp_mpip_term.c: 734).
Oct  3 07:08:25 usr2ts2 At 12:08:25, Facility "VTP", Level
"UNUSUAL"::    VTP Home Agent vtpRemoveInterfaceFromConfigurator : Sending
CFG_REMOVE_DYNAMIC_IF_MSG, (../../src/vtp_mpip_term.c: 1578).
Oct  3 07:08:25 usr2ts2 At 12:08:25, Facility "VTP", Level
"UNUSUAL"::    VTP Home Agent vtp_send_um_release_handle: Sending Release Handle to UM, (../../src/vtp_mpip_term.c: 1533).

then on yet a third:

Oct  3 04:45:47 usr3ts2 At 09:45:47, Facility "GWC Modem Driver", Level
"UNUSUAL":: GWCMDM_AL, SLOT:4/CON:1 LINE_CLOSE event received
Oct  3 04:45:48 usr3ts2 At 09:45:48, Facility "GWC Modem Driver", Level
"UNUSUAL":: GWCMDM_AL, SLOT:1/CON:1 LINE_CLOSE event received
Oct  3 04:45:50 usr3ts1 At 09:45:50, Facility "GWC Modem Driver", Level
"UNUSUAL":: GWCMDM_AL, SLOT:5/CON:1 LINE_CLOSE event received
Oct  3 04:45:55 usr3ts2 At 09:45:55, Facility "GWC Modem Driver", Level
"UNUSUAL":: GWCMDM_AL, SLOT:3/CON:1 LINE_CLOSE event received
Oct  3 04:45:56 usr3ts2 At 09:45:56, Facility "GWC Modem Driver", Level
"UNUSUAL":: GWCMDM_AL, SLOT:2/CON:1 LINE_CLOSE event received
Oct  3 04:46:04 usr3ts1 At 09:46:04, Facility "GWC Modem Driver", Level
"UNUSUAL":: GWCMDM_AL, SLOT:4/CON:1 LINE_CLOSE event received
Oct  3 04:46:11 usr3ts1 At 09:46:11, Facility "GWC Modem Driver", Level
"UNUSUAL":: GWCMDM_AL, SLOT:3/CON:1 LINE_CLOSE event received

this is all on 4.1.13


Brian Feeny, CCNP, CCDA       [e-mail]
Network Administrator
ShreveNet Inc. (ASN 11881)


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-------------------------------------------------------------------------------

From: Charles Sprickman <[e-mail]>
Subject: Re: (usr-tc) bad ports
Date: 03 Oct 2000 11:48:44 -0400 (EDT)

On Tue, 3 Oct 2000, Valantine Nchemty Nyenty wrote:

> I also have more than 13 digital/analog quad modem ports that are bad.
> When customers dial and fall on these ports the line rings indefinitely
> and does not pick up. I am also interested in knowing what to do.

What happens if you go into TCM and do the "software reset, restore from
defaults, save to nvram, software reset" sequence?  After one of my ARC
upgrades, I found that over time most of my quads would get "stuck", and I
have to go through and do this on all the hung modems weekly...

> Also, I have been facing a problem whereby, customers dial in , are
> authenticated successfully but can't access any web page. I would like to
> know if any body has faced this before and what to do to remedy it

Do you see this primarily with macs?  We've had a number of complaints
like this, but only on macs...

Charles

> Thanks for your contribution.
>
> Valantine
>
> Brian Burgmeier wrote:
>
> > We have several bad ports on one of our hiper arch cards.
> > slot:15/mod:5,9 and 10 never pick up.  I've tried resetting the
> > card but no luck.  When people hit these ports they get no answer.
> > What is the command to busy out these ports so people roll over
> > to the next available port?  Is it possible to fix these cards or
> > do I just need to send them into 3com?
> >
> > Thanks- Brian
> >
> > slot:15/mod:1   jennifer                    DIALIN PPP  27-SEP-2000
> > 23:17:40
> > slot:15/mod:2   pcroft                      DIALIN PPP  27-SEP-2000
> > 23:43:58
> > slot:15/mod:3   paulb                       DIALIN PPP  27-SEP-2000
> > 23:15:06
> > slot:15/mod:4   azred                       DIALIN PPP  27-SEP-2000
> > 23:44:21
> > slot:15/mod:6   mcrenaud                    DIALIN PPP  27-SEP-2000
> > 22:35:51
> > slot:15/mod:7   angelo                      DIALIN PPP  27-SEP-2000
> > 23:04:51
> > slot:15/mod:8   maverick                    DIALIN PPP  27-SEP-2000
> > 22:00:06
> > slot:15/mod:11  bjsjim                      DIALIN PPP  27-SEP-2000
> > 23:01:27
> > slot:15/mod:12  bishopc                     DIALIN PPP  27-SEP-2000
> > 23:55:44
> > slot:15/mod:13  jen                         DIALIN PPP  27-SEP-2000
> > 23:58:08
> > slot:15/mod:14  busch                       DIALIN PPP  27-SEP-2000
> > 09:54:00
> > slot:15/mod:15  arin                        DIALIN PPP  27-SEP-2000
> > 23:21:50
> > slot:15/mod:16  bass398                     DIALIN PPP  27-SEP-2000
> > 23:48:21
> > slot:15/mod:17  cabrams                     DIALIN PPP  27-SEP-2000
> > 08:09:42
> > slot:15/mod:18  jprice                      DIALIN PPP  27-SEP-2000
> > 06:49:30
> > slot:15/mod:19  chucha6                     DIALIN PPP  27-SEP-2000
> > 23:00:33
> > slot:15/mod:20  viking                      DIALIN PPP  27-SEP-2000
> > 23:33:39
> > slot:15/mod:21  shameem                     DIALIN PPP  27-SEP-2000
> > 21:40:34
> > slot:15/mod:22  bbonilla                    DIALIN PPP  27-SEP-2000
> > 21:53:36
> > slot:15/mod:23  jamesr                      DIALIN PPP  27-SEP-2000
> > 23:30:25
> > slot:15/mod:24  numbski
> >
> > -
> >  To unsubscribe to usr-tc, send an email to "[e-mail]"
> >  with "unsubscribe usr-tc" in the body of the message.
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>
>
> -
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>


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-------------------------------------------------------------------------------

From: Valantine Nchemty Nyenty <[e-mail]>
Subject: Re: (usr-tc) bad ports
Date: 03 Oct 2000 17:10:43 +0200

I received complaints from PCs only. Here very very few people use MACs. Most
often the operating system is Windows 98.
I noticed from one Windows 98 PC on my NOC that a default route from that of
the router adds up in the Windows 98 Routing table (and coincidentally the Ip
address of this new  default route happens to be the IP address assigned to the
Total Control Unit).
Any ideas? I keep receiving this complain from users who get connected but
cannot sur while others are surfing well and this worries me alot.

Thanks for any help.
Valantine

Charles Sprickman wrote:

> On Tue, 3 Oct 2000, Valantine Nchemty Nyenty wrote:
>
> > I also have more than 13 digital/analog quad modem ports that are bad.
> > When customers dial and fall on these ports the line rings indefinitely
> > and does not pick up. I am also interested in knowing what to do.
>
> What happens if you go into TCM and do the "software reset, restore from
> defaults, save to nvram, software reset" sequence?  After one of my ARC
> upgrades, I found that over time most of my quads would get "stuck", and I
> have to go through and do this on all the hung modems weekly...
>
> > Also, I have been facing a problem whereby, customers dial in , are
> > authenticated successfully but can't access any web page. I would like to
> > know if any body has faced this before and what to do to remedy it
>
> Do you see this primarily with macs?  We've had a number of complaints
> like this, but only on macs...
>
> Charles
>
> > Thanks for your contribution.
> >
> > Valantine
> >
> > Brian Burgmeier wrote:
> >
> > > We have several bad ports on one of our hiper arch cards.
> > > slot:15/mod:5,9 and 10 never pick up.  I've tried resetting the
> > > card but no luck.  When people hit these ports they get no answer.
> > > What is the command to busy out these ports so people roll over
> > > to the next available port?  Is it possible to fix these cards or
> > > do I just need to send them into 3com?
> > >
> > > Thanks- Brian
> > >
> > > slot:15/mod:1   jennifer                    DIALIN PPP  27-SEP-2000
> > > 23:17:40
> > > slot:15/mod:2   pcroft                      DIALIN PPP  27-SEP-2000
> > > 23:43:58
> > > slot:15/mod:3   paulb                       DIALIN PPP  27-SEP-2000
> > > 23:15:06
> > > slot:15/mod:4   azred                       DIALIN PPP  27-SEP-2000
> > > 23:44:21
> > > slot:15/mod:6   mcrenaud                    DIALIN PPP  27-SEP-2000
> > > 22:35:51
> > > slot:15/mod:7   angelo                      DIALIN PPP  27-SEP-2000
> > > 23:04:51
> > > slot:15/mod:8   maverick                    DIALIN PPP  27-SEP-2000
> > > 22:00:06
> > > slot:15/mod:11  bjsjim                      DIALIN PPP  27-SEP-2000
> > > 23:01:27
> > > slot:15/mod:12  bishopc                     DIALIN PPP  27-SEP-2000
> > > 23:55:44
> > > slot:15/mod:13  jen                         DIALIN PPP  27-SEP-2000
> > > 23:58:08
> > > slot:15/mod:14  busch                       DIALIN PPP  27-SEP-2000
> > > 09:54:00
> > > slot:15/mod:15  arin                        DIALIN PPP  27-SEP-2000
> > > 23:21:50
> > > slot:15/mod:16  bass398                     DIALIN PPP  27-SEP-2000
> > > 23:48:21
> > > slot:15/mod:17  cabrams                     DIALIN PPP  27-SEP-2000
> > > 08:09:42
> > > slot:15/mod:18  jprice                      DIALIN PPP  27-SEP-2000
> > > 06:49:30
> > > slot:15/mod:19  chucha6                     DIALIN PPP  27-SEP-2000
> > > 23:00:33
> > > slot:15/mod:20  viking                      DIALIN PPP  27-SEP-2000
> > > 23:33:39
> > > slot:15/mod:21  shameem                     DIALIN PPP  27-SEP-2000
> > > 21:40:34
> > > slot:15/mod:22  bbonilla                    DIALIN PPP  27-SEP-2000
> > > 21:53:36
> > > slot:15/mod:23  jamesr                      DIALIN PPP  27-SEP-2000
> > > 23:30:25
> > > slot:15/mod:24  numbski
> > >
> > > -
> > >  To unsubscribe to usr-tc, send an email to "[e-mail]"
> > >  with "unsubscribe usr-tc" in the body of the message.
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> > >  "help" to the same address.  Do not use quotes in your message.
> >
> >
> > -
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> >
>
> -
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-------------------------------------------------------------------------------

From: "Steve Rivera -www.wrca.net" <[e-mail]>
Subject: (usr-tc) FS: USR Hiper / DSL
Date: 03 Oct 2000 13:57:39 -0400

WR Communication Associates (WRCA) has the following USR Hardware available:

3- 3Com HD Chassis w/ dual 70A (Blue Stickers) $650

4- USR Hiper DSP w/ nics $2900 each
5- USR Hiper NMC w/ nics $950 each

1- ALC w/ nic (DSL Total Control Cards) $600
1- Viper Modem (DSL Standalone) $550




Steve Rivera (VP) - w-732.833.2111 x102 /  c-732.433.5890 24Hr
(www.isp-networkhardware.com)
Email: [e-mail] - Mobile Email: [e-mail]

Worldwide Provider of Network Hardware Since 1981.













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-------------------------------------------------------------------------------

From: Marcelo Souza <[e-mail]>
Subject: (usr-tc) Max channels selective setup
Date: 04 Oct 2000 14:33:02 -0300 (EST)



    Can I set the MAX CHANNELS based on DNIS or DSP or anything else
to make it selective?

thank you,

- Marcelo




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-------------------------------------------------------------------------------

From: Brian <[e-mail]>
Subject: Re: (usr-tc) Max channels selective setup
Date: 04 Oct 2000 13:59:56 -0500 (CDT)

On Wed, 4 Oct 2000, Marcelo Souza wrote:

>
>
>     Can I set the MAX CHANNELS based on DNIS or DSP or anything else
> to make it selective?
>

if you have coolio radius software then you can do just about anything
like this..........dynamic reply attributes.  Supported by radius software
like Radiator http://www.open.com.au/radiator > thank you,
>
> - Marcelo
>
>
>
>
> -
>  To unsubscribe to usr-tc, send an email to "[e-mail]"
>  with "unsubscribe usr-tc" in the body of the message.
>  For information on digests or retrieving files and old messages send
>  "help" to the same address.  Do not use quotes in your message.
>

Brian Feeny, CCNP, CCDA       [e-mail]
Network Administrator
ShreveNet Inc. (ASN 11881)


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-------------------------------------------------------------------------------

From: Marcelo Souza <[e-mail]>
Subject: Re: (usr-tc) Max channels selective setup
Date: 05 Oct 2000 11:49:30 -0300 (EST)

On Wed, 4 Oct 2000, Brian wrote:

|On Wed, 4 Oct 2000, Marcelo Souza wrote:
|>
|>     Can I set the MAX CHANNELS based on DNIS or DSP or anything else
|> to make it selective?
|>
|
|if you have coolio radius software then you can do just about anything
|like this..........dynamic reply attributes.  Supported by radius software
|like Radiator http://www.open.com.au/radiator

    That's my problem. I still use a customized version of Livingston
Radius 2.x, that does not support such attributes.
    Via CLI no chance?

- Marcelo


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-------------------------------------------------------------------------------

From: Brian <[e-mail]>
Subject: Re: (usr-tc) Max channels selective setup
Date: 05 Oct 2000 21:50:22 -0500 (CDT)

On Thu, 5 Oct 2000, Marcelo Souza wrote:

> On Wed, 4 Oct 2000, Brian wrote:
>
> |On Wed, 4 Oct 2000, Marcelo Souza wrote:
> |>
> |>     Can I set the MAX CHANNELS based on DNIS or DSP or anything else
> |> to make it selective?
> |>
> |
> |if you have coolio radius software then you can do just about anything
> |like this..........dynamic reply attributes.  Supported by radius software
> |like Radiator http://www.open.com.au/radiator
>
>     That's my problem. I still use a customized version of Livingston
> Radius 2.x, that does not support such attributes.
>     Via CLI no chance?

I don't believe you can.  Although I think newer ARC code (newer by my
standards, probably old for most) does allow some call control
(authentication?) based on dnis.

Brian


>
> - Marcelo
>
>
> -
>  To unsubscribe to usr-tc, send an email to "[e-mail]"
>  with "unsubscribe usr-tc" in the body of the message.
>  For information on digests or retrieving files and old messages send
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>

Brian Feeny, CCNP, CCDA       [e-mail]
Network Administrator
ShreveNet Inc. (ASN 11881)


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-------------------------------------------------------------------------------

From: "Steve Rivera -www.wrca.net" <[e-mail]>
Subject: (usr-tc) WTB: USR Hiper Cards
Date: 06 Oct 2000 14:38:54 -0400

WR Communication Associates (WRCA) is looking to buy the following USR
hardware:

HIPER DSP Modem cards w/ nics.
T1 or E1 Versions acceptable.

HIPER ARC w/ nics

Please email or call with available pieces or packages.

Steve Rivera (VP) - w-732.833.2111 x102 / c-732.433.5890 24Hr
(www.isp-networkhardware.com)
Email: [e-mail] - Mobile Email: [e-mail]
Worldwide Provider of Network Hardware Since 1981.









Steve Rivera (VP) - w-732.833.2111 x102 /  c-732.433.5890 24Hr
(www.isp-networkhardware.com)
Email: [e-mail] - Mobile Email: [e-mail]

Worldwide Provider of Network Hardware Since 1981.













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-------------------------------------------------------------------------------

From: David DenHollander <[e-mail]>
Subject: Re: (usr-tc) WTB: USR Hiper Cards
Date: 06 Oct 2000 15:14:47 -0600

I have new Hiper DSP sets how many you need and what are you paying?

At 02:38 PM 10/6/00 -0400, you wrote:
>WR Communication Associates (WRCA) is looking to buy the following USR
>hardware:
>
>HIPER DSP Modem cards w/ nics.
>T1 or E1 Versions acceptable.
>
>HIPER ARC w/ nics
>
>Please email or call with available pieces or packages.
>
>Steve Rivera (VP) - w-732.833.2111 x102 / c-732.433.5890 24Hr
>(www.isp-networkhardware.com)
>Email: [e-mail] - Mobile Email: [e-mail]
>Worldwide Provider of Network Hardware Since 1981.
>
>
>
>
>
>
>
>
>
>Steve Rivera (VP) - w-732.833.2111 x102 /  c-732.433.5890 24Hr
>(www.isp-networkhardware.com)
>Email: [e-mail] - Mobile Email: [e-mail]
>
>Worldwide Provider of Network Hardware Since 1981.
>
>
>
>
>
>
>
>
>
>
>
>
>
>-
> To unsubscribe to usr-tc, send an email to "[e-mail]"
> with "unsubscribe usr-tc" in the body of the message.
> For information on digests or retrieving files and old messages send
> "help" to the same address.  Do not use quotes in your message.
>


David DenHollander

[phone] Main
[phone] Fax

List your equipment for free
http://www.adoptable.com/









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-------------------------------------------------------------------------------

From: Dan Irvin <[e-mail]>
Subject: Re: (usr-tc) WTB: USR Hiper Cards
Date: 08 Oct 2000 12:55:02 -0400

Has anyone done business with this outfit?
What price did you agree on?
Did things go smoothly?

Thanks

-Dan

David DenHollander wrote:

> I have new Hiper DSP sets how many you need and what are you paying?
>
> At 02:38 PM 10/6/00 -0400, you wrote:
> >WR Communication Associates (WRCA) is looking to buy the following USR
> >hardware:
> >
> >HIPER DSP Modem cards w/ nics.
> >T1 or E1 Versions acceptable.
> >
> >HIPER ARC w/ nics
> >
> >Please email or call with available pieces or packages.
> >
> >Steve Rivera (VP) - w-732.833.2111 x102 / c-732.433.5890 24Hr
> >(www.isp-networkhardware.com)
> >Email: [e-mail] - Mobile Email: [e-mail]
> >Worldwide Provider of Network Hardware Since 1981.
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >Steve Rivera (VP) - w-732.833.2111 x102 /  c-732.433.5890 24Hr
> >(www.isp-networkhardware.com)
> >Email: [e-mail] - Mobile Email: [e-mail]
> >
> >Worldwide Provider of Network Hardware Since 1981.
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >-
> > To unsubscribe to usr-tc, send an email to "[e-mail]"
> > with "unsubscribe usr-tc" in the body of the message.
> > For information on digests or retrieving files and old messages send
> > "help" to the same address.  Do not use quotes in your message.
> >
>
> David DenHollander
>
> [phone] Main
> [phone] Fax
>
> List your equipment for free
> http://www.adoptable.com/
>
> -
>  To unsubscribe to usr-tc, send an email to "[e-mail]"
>  with "unsubscribe usr-tc" in the body of the message.
>  For information on digests or retrieving files and old messages send
>  "help" to the same address.  Do not use quotes in your message.


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-------------------------------------------------------------------------------

From: Steve Monkhouse <[e-mail]>
Subject: RE: (usr-tc) WTB: USR Hiper Cards
Date: 09 Oct 2000 07:36:11 +1000


------ =_NextPart_000_01C031C3.9CA72F80
Content-Type: text/plain; charset="us-ascii"
Content-Transfer-Encoding: 7bit

Yeah Ive bought from Steve before, he's very professional.. and we had no problems..

( And if he gets some E1 DSP's in, Ill be back for them too ! ) :-)

Steve Monkhouse - Network Engineer
EtherTech Computer Services

Ph : [phone]
Fx : [phone]
http://www.ethertech.com.au

-----Original Message-----
Sent:    Monday, 9 October 2000 02:55

Has anyone done business with this outfit?
What price did you agree on?
Did things go smoothly?

Thanks

-Dan

David DenHollander wrote:

> I have new Hiper DSP sets how many you need and what are you paying?
>
> At 02:38 PM 10/6/00 -0400, you wrote:
> >WR Communication Associates (WRCA) is looking to buy the following USR
> >hardware:
> >
> >HIPER DSP Modem cards w/ nics.
> >T1 or E1 Versions acceptable.
> >
> >HIPER ARC w/ nics
> >
> >Please email or call with available pieces or packages.
> >
> >Steve Rivera (VP) - w-732.833.2111 x102 / c-732.433.5890 24Hr
> >(www.isp-networkhardware.com)
> >Email: [e-mail] - Mobile Email: [e-mail]
> >Worldwide Provider of Network Hardware Since 1981.
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >Steve Rivera (VP) - w-732.833.2111 x102 /  c-732.433.5890 24Hr
> >(www.isp-networkhardware.com)
> >Email: [e-mail] - Mobile Email: [e-mail]
> >
> >Worldwide Provider of Network Hardware Since 1981.
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >-
> > To unsubscribe to usr-tc, send an email to "[e-mail]"
> > with "unsubscribe usr-tc" in the body of the message.
> > For information on digests or retrieving files and old messages send
> > "help" to the same address.  Do not use quotes in your message.
> >
>
> David DenHollander
>
> [phone] Main
> [phone] Fax
>
> List your equipment for free
> http://www.adoptable.com/
>
> -
>  To unsubscribe to usr-tc, send an email to "[e-mail]"
>  with "unsubscribe usr-tc" in the body of the message.
>  For information on digests or retrieving files and old messages send
>  "help" to the same address.  Do not use quotes in your message.


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------ =_NextPart_000_01C031C3.9CA72F80--


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-------------------------------------------------------------------------------

From: Dayton Internet <[e-mail]>
Subject: Re: (usr-tc) WTB: USR Hiper Cards
Date: 08 Oct 2000 18:43:52 -0400 (EDT)

We have done business with WRCA a couple of times. His price was always
good and his delivery as promised.


On Sun, 8 Oct 2000, Dan Irvin wrote:

> Has anyone done business with this outfit?
> What price did you agree on?
> Did things go smoothly?
>
> Thanks
>
> -Dan
>
> David DenHollander wrote:
>
> > I have new Hiper DSP sets how many you need and what are you paying?
> >
> > At 02:38 PM 10/6/00 -0400, you wrote:
> > >WR Communication Associates (WRCA) is looking to buy the following USR
> > >hardware:
> > >
> > >HIPER DSP Modem cards w/ nics.
> > >T1 or E1 Versions acceptable.
> > >
> > >HIPER ARC w/ nics
> > >
> > >Please email or call with available pieces or packages.
> > >
> > >Steve Rivera (VP) - w-732.833.2111 x102 / c-732.433.5890 24Hr
> > >(www.isp-networkhardware.com)
> > >Email: [e-mail] - Mobile Email: [e-mail]
> > >Worldwide Provider of Network Hardware Since 1981.
> > >
> > >
> > >
> > >
> > >
> > >
> > >
> > >
> > >
> > >Steve Rivera (VP) - w-732.833.2111 x102 /  c-732.433.5890 24Hr
> > >(www.isp-networkhardware.com)
> > >Email: [e-mail] - Mobile Email: [e-mail]
> > >
> > >Worldwide Provider of Network Hardware Since 1981.
> > >
> > >
> > >
> > >
> > >
> > >
> > >
> > >
> > >
> > >
> > >
> > >
> > >
> > >-
> > > To unsubscribe to usr-tc, send an email to "[e-mail]"
> > > with "unsubscribe usr-tc" in the body of the message.
> > > For information on digests or retrieving files and old messages send
> > > "help" to the same address.  Do not use quotes in your message.
> > >
> >
> > David DenHollander
> >
> > [phone] Main
> > [phone] Fax
> >
> > List your equipment for free
> > http://www.adoptable.com/
> >
> > -
> >  To unsubscribe to usr-tc, send an email to "[e-mail]"
> >  with "unsubscribe usr-tc" in the body of the message.
> >  For information on digests or retrieving files and old messages send
> >  "help" to the same address.  Do not use quotes in your message.
>
>
> -
>  To unsubscribe to usr-tc, send an email to "[e-mail]"
>  with "unsubscribe usr-tc" in the body of the message.
>  For information on digests or retrieving files and old messages send
>  "help" to the same address.  Do not use quotes in your message.
>

--
--Rich Adams, President, Dayton Internet Services Inc., Dayton, Ohio--
  [e-mail]--937-586-2500--


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-------------------------------------------------------------------------------

From: Oleg Polegenko <[e-mail]>
Subject: (usr-tc) USR MP/8I problem with EuroISDN
Date: 09 Oct 2000 12:47:38 +0300 (EEST)


Hello List,

Does anybody of this list use USR MP/8I with EuroISDN?
Does the lastest firmware (2.5.10) for MP/8I work with EuroISDN (DSS1
switching)? I can't do that.

Will be grateful for any ideas.
Thank you.

Oleg Polegenko
ISP S-NET Ltd
phone: [phone]
mailto: [e-mail]
http://www.s-net.net.ua


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-------------------------------------------------------------------------------

From: K Mitchell <[e-mail]>
Subject: Re: (usr-tc) WTB: USR Hiper Cards
Date: 09 Oct 2000 07:21:00 -0400

At 06:43 PM 10/8/00 -0400, Dayton Internet wrote:
>We have done business with WRCA a couple of times. His price was always
>good and his delivery as promised.

Along that line, has anybody dealt with Adoptable Equip? Good/Bad?


--
Kirk Mitchell-General Manager    [e-mail]
Keystone Connect                 Unlock Your World
Altoona, PA  814-941-5000        http://www.keyconn.net


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-------------------------------------------------------------------------------

From: Dan Irvin <[e-mail]>
Subject: Re: (usr-tc) WTB: USR Hiper Cards
Date: 09 Oct 2000 06:24:35 -0400

I sold some stuff to them and things went just as agreed.

-Dan

K Mitchell wrote:

> At 06:43 PM 10/8/00 -0400, Dayton Internet wrote:
> >We have done business with WRCA a couple of times. His price was always
> >good and his delivery as promised.
>
> Along that line, has anybody dealt with Adoptable Equip? Good/Bad?
>
> --
> Kirk Mitchell-General Manager    [e-mail]
> Keystone Connect                 Unlock Your World
> Altoona, PA  814-941-5000        http://www.keyconn.net
>
> -
>  To unsubscribe to usr-tc, send an email to "[e-mail]"
>  with "unsubscribe usr-tc" in the body of the message.
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>  "help" to the same address.  Do not use quotes in your message.


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-------------------------------------------------------------------------------

From: Michael Fingerson <[e-mail]>
Subject: (usr-tc) rebooting NMC with snmp
Date: 09 Oct 2000 12:31:43 -0500

Does anyone know the oid's to reset a NMC card?

I have tried

snmpset hostname private .1.3.6.1.4.1.429.1.2.4.4 i 2 (force)
snmpset hostname private .1.3.6.1.4.1.429.1.2.4.3 i 6  (software reset)

I have been able to reset a dsp card with

snmpset hostname private .1.3.6.1.4.1.429.1.1.7.1.1.5.# i 1 (force)
snmpset hostname private .1.3.6.1.4.1.429.1.1.7.1.1.4.$ i 4  (reset)






Michael Fingerson
Network Services Engineer      [e-mail]
416 South Broadway         Rochester, MN 55904
[phone] x106        http://www.rconnect.com
RURAL CONNECTIONS - a OneMain.com company


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-------------------------------------------------------------------------------

From: Michael Fingerson <[e-mail]>
Subject: (usr-tc) rebooting a nmc card with snmp
Date: 09 Oct 2000 12:42:06 -0500

(correction to the previous submission)

Does anyone know the oid's to reset a NMC card?

I have tried:

snmpset hostname private .1.3.6.1.4.1.429.1.2.4.4 i 2 (force)
snmpset hostname private .1.3.6.1.4.1.429.1.2.4.3 i 6 (software reset)

I have been able to reset a dsp card with:

snmpset hostname private .1.3.6.1.4.1.429.1.1.7.1.1.5.# i 1 (force)
snmpset hostname private .1.3.6.1.4.1.429.1.1.7.1.1.4.# i 4 (reset)

(where # is the slot # of the card being reset)







Michael Fingerson
Network Services Engineer      [e-mail]
416 South Broadway         Rochester, MN 55904
[phone] x106        http://www.rconnect.com
RURAL CONNECTIONS - a OneMain.com company


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-------------------------------------------------------------------------------

From: Mike Andrews <[e-mail]>
Subject: Re: (usr-tc) rebooting a nmc card with snmp
Date: 09 Oct 2000 19:39:14 -0400 (EDT)

Try throwing .1.3.6.1.4.1.429.1.2.4.5 i 0 (cmdParam=0) in there too.
The force oid isn't required.


Mike Andrews (MA12) * [e-mail] * http://www.bit0.com/
VP, sysadmin, & network guy, Digital Crescent Inc, Frankfort KY
Dialup/ADSL/ISDN/T1 Internet access for Frankfort KY and surrounding counties
www.fark.com: If it's not news, it's Fark.  (Or something like that.)

On Mon, 9 Oct 2000, Michael Fingerson wrote:

> (correction to the previous submission)
>
> Does anyone know the oid's to reset a NMC card?
>
> I have tried:
>
> snmpset hostname private .1.3.6.1.4.1.429.1.2.4.4 i 2 (force)
> snmpset hostname private .1.3.6.1.4.1.429.1.2.4.3 i 6 (software reset)
>
> I have been able to reset a dsp card with:
>
> snmpset hostname private .1.3.6.1.4.1.429.1.1.7.1.1.5.# i 1 (force)
> snmpset hostname private .1.3.6.1.4.1.429.1.1.7.1.1.4.# i 4 (reset)
>
> (where # is the slot # of the card being reset)
>
>
>
>
>
>
>
> Michael Fingerson
> Network Services Engineer      [e-mail]
> 416 South Broadway         Rochester, MN 55904
> [phone] x106        http://www.rconnect.com
> RURAL CONNECTIONS - a OneMain.com company
>
>
> -
>  To unsubscribe to usr-tc, send an email to "[e-mail]"
>  with "unsubscribe usr-tc" in the body of the message.
>  For information on digests or retrieving files and old messages send
>  "help" to the same address.  Do not use quotes in your message.
>


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-------------------------------------------------------------------------------

From: "Terry Kennedy" <[e-mail]>
Subject: (usr-tc) Code compatibility
Date: 10 Oct 2000 12:52:26 -0700


Does anyone know if the 2.0.9 dsp code can be used with the older Arc code
4.3.32?
Or is mandatory to upgrade to 4.2.73 the the 5.0.9 code first?

Terry Kennedy
Olypen, Inc.
[e-mail]


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-------------------------------------------------------------------------------

From: Ved <[e-mail]>
Subject: Re: (usr-tc) Code compatibility
Date: 10 Oct 2000 18:59:37 -0600 (CST)

Well you have to upgrade to 2.0.48 - for this code fixes all the MFP
problems.

V

On Tue, 10 Oct 2000, Terry Kennedy wrote:

>
> Does anyone know if the 2.0.9 dsp code can be used with the older Arc code
> 4.3.32?
> Or is mandatory to upgrade to 4.2.73 the the 5.0.9 code first?
>
> Terry Kennedy
> Olypen, Inc.
> [e-mail]
>
>
> -
>  To unsubscribe to usr-tc, send an email to "[e-mail]"
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-------------------------------------------------------------------------------

From: "Marshall Morgan" <[e-mail]>
Subject: (usr-tc) 1000 Ports or more / what code are you running
Date: 10 Oct 2000 23:21:25 -0500

ALL:

On a DSP chassis with 2-14 DSP Cards (PRI or CT1) and 1-2 ARCs - IP only no
RIP or OSPF routing protocols - what code version(s) - newer info required.

NMC:
ARC:
DSP:

Help me out - as I don't want to "upgrade" my customers to other ISPs due to
our code problems.

TIA.

Marshall Morgan

Internet Doorway, Inc (aka NETDOOR)
http://www.netdoor.com




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-------------------------------------------------------------------------------

From: Jonathan Byrne <[e-mail]>
Subject: (usr-tc) Error codes on HDSP lamps?
Date: 11 Oct 2000 14:14:48 +0900

Does anyone know if lamp patterns on a HiperDSP
have error code meanings?

I have a situation where a HiperDSP (2.1.9) connected
to a PRI has the lpbk/d-alm lamp on red.  The
telco (NTT) says there is no problem with the PRI
and their tests indicate the CPE is not powered up.
The NTT DSU shows no alarms.

I have replaced the card with another one, and see
the same problem.  Moved it to another slot in the
chassis.  Same problem.

If I power-cycle the card, I see the following after
the boot process:

rn/fl             orange
lpbk/d-alm        red
activity lamps (from
the top) 3,4,7,8    red

Then after a few seconds, rn/fl and car go to green,
the modem activity lamps go out, and lpbk/d-alm stays
red.  The previous card exihibited the same behavior,
and reflashing has no effect on this.

Is this pattern of lights an error code or coincidence?

This would all seem to indicate the PRI, but the telco
says it's not.  Any thoughts?

TIA,

Jonathan Byrne                        Engineering Division
Exodus Communications K.K.                          http://www.exodus.co.jp/
Tel:  [phone]   Fax: [phone]        Direct: [phone]


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-------------------------------------------------------------------------------

From: "Marshall Morgan" <[e-mail]>
Subject: Re: (usr-tc) Error codes on HDSP lamps?
Date: 11 Oct 2000 00:27:34 -0500

If the D channel is not working it will be red - ensure you have the right
settings for the switch type (5ESS, DMS, whatever). ... if it is orange I
think it's in loop back.

Marshall Morgan

Internet Doorway, Inc (aka NETDOOR)
http://www.netdoor.com

----- Original Message -----
Sent: Wednesday, October 11, 2000 12:14 AM


> Does anyone know if lamp patterns on a HiperDSP
> have error code meanings?
>
> I have a situation where a HiperDSP (2.1.9) connected
> to a PRI has the lpbk/d-alm lamp on red.  The
> telco (NTT) says there is no problem with the PRI
> and their tests indicate the CPE is not powered up.
> The NTT DSU shows no alarms.
>
> I have replaced the card with another one, and see
> the same problem.  Moved it to another slot in the
> chassis.  Same problem.
>
> If I power-cycle the card, I see the following after
> the boot process:
>
> rn/fl orange
> lpbk/d-alm red
> activity lamps (from
> the top) 3,4,7,8 red
>
> Then after a few seconds, rn/fl and car go to green,
> the modem activity lamps go out, and lpbk/d-alm stays
> red.  The previous card exihibited the same behavior,
> and reflashing has no effect on this.
>
> Is this pattern of lights an error code or coincidence?
>
> This would all seem to indicate the PRI, but the telco
> says it's not.  Any thoughts?
>
> TIA,
>
> Jonathan Byrne     Engineering Division
> Exodus Communications K.K.
http://www.exodus.co.jp/
> Tel:  [phone]   Fax: [phone]        Direct: +81
3-5334-1756
>
>
> -
>  To unsubscribe to usr-tc, send an email to "[e-mail]"
>  with "unsubscribe usr-tc" in the body of the message.
>  For information on digests or retrieving files and old messages send
>  "help" to the same address.  Do not use quotes in your message.
>
>


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-------------------------------------------------------------------------------

From: Jonathan Byrne <[e-mail]>
Subject: Re: (usr-tc) Error codes on HDSP lamps?
Date: 11 Oct 2000 15:43:20 +0900

Marshall Morgan ([e-mail]) wrote:

> If the D channel is not working it will be red - ensure you have the right
> settings for the switch type (5ESS, DMS, whatever). ... if it is orange I
> think it's in loop back.

Thanks, Marshall, that did the trick.  It had lost its mind on the
switch type setting, and changing it back to ins1500 and a hardware
reset did the trick.

That gets me down to one other odd thing on this chassis.  All
(seven) HiperDSPs are now happily taking calls, but the hub status
light on the NMC is cycling between green and red at roughly
15 second intervals, but no other alarm lights are on - everything
is green.

I recently put a second HiperARC into this chassis and replaced
the NMC with a HiperNMC, but this condition existed before that,
so it would appear to be something in the first HiperARC or
one of the seven DSPs (all owned by the first HiperARC; the second
one is just there as a backup).

Has anybody seen anything like this?

Thanks,

Jonathan Byrne                         Engineering Division
Exodus Communications K.K.                          http://www.exodus.co.jp/
Tel:  [phone]   Fax: [phone]        Direct: [phone]


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-------------------------------------------------------------------------------

From: "Marshall Morgan" <[e-mail]>
Subject: Re: (usr-tc) Error codes on HDSP lamps?
Date: 11 Oct 2000 02:25:51 -0500

Did you check the second ARC to ensure it was not set to own the cards?  Was
chassis awareness enabled when it booted?  As well, when we swapped from
NMCs to HiperNMCs the chassis went bezerk and was doing all sorts of weird
stuff until we rebooted it (minutes later).  All better!

Good luck with the problem and let us know if you need anything further.

Marshall Morgan

Internet Doorway, Inc (aka NETDOOR)
http://www.netdoor.com

----- Original Message -----
Sent: Wednesday, October 11, 2000 1:43 AM


> Marshall Morgan ([e-mail]) wrote:
>
> > If the D channel is not working it will be red - ensure you have the
right
> > settings for the switch type (5ESS, DMS, whatever). ... if it is orange
I
> > think it's in loop back.
>
> Thanks, Marshall, that did the trick.  It had lost its mind on the
> switch type setting, and changing it back to ins1500 and a hardware
> reset did the trick.
>
> That gets me down to one other odd thing on this chassis.  All
> (seven) HiperDSPs are now happily taking calls, but the hub status
> light on the NMC is cycling between green and red at roughly
> 15 second intervals, but no other alarm lights are on - everything
> is green.
>
> I recently put a second HiperARC into this chassis and replaced
> the NMC with a HiperNMC, but this condition existed before that,
> so it would appear to be something in the first HiperARC or
> one of the seven DSPs (all owned by the first HiperARC; the second
> one is just there as a backup).
>
> Has anybody seen anything like this?
>
> Thanks,
>
> Jonathan Byrne     Engineering Division
> Exodus Communications K.K.
http://www.exodus.co.jp/
> Tel:  [phone]   Fax: [phone]        Direct: +81
3-5334-1756
>
>
> -
>  To unsubscribe to usr-tc, send an email to "[e-mail]"
>  with "unsubscribe usr-tc" in the body of the message.
>  For information on digests or retrieving files and old messages send
>  "help" to the same address.  Do not use quotes in your message.
>
>


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-------------------------------------------------------------------------------

From: Jonathan Byrne <[e-mail]>
Subject: Re: (usr-tc) Error codes on HDSP lamps?
Date: 11 Oct 2000 17:01:17 +0900

Marshall Morgan ([e-mail]) wrote:

> Did you check the second ARC to ensure it was not set to own the cards?  Was
> chassis awareness enabled when it booted?  As well, when we swapped from
> NMCs to HiperNMCs the chassis went bezerk and was doing all sorts of weird
> stuff until we rebooted it (minutes later).  All better!

This pre-exists the second ARC, so we can probably acquit that.
It is set non-owner and the slots are dynamically assigned.

The NMC settings for the first ARC (the lead dog) are:

Chassis Awareness:        DISABLED
Dynamic Slot Assignment:  DISABLED
DSA Idle Rebalancing:     ENABLED

It has HDMs in slots 1 - 7, type = static, owner=yes, console=no

The settings for the second ARC (spare) are:

Chassis Awareness:        ENABLED
Dynamic Slot Assignment:  ENABLED
DSA Idle Rebalancing:     ENABLED

It has HDMs in slots 1-7, type=dynamic, owner=no, console=yes

Again, everything is now working, but the regular appearance of a
red hub status condition on the HNMC makes we wonder why it's
doing it (that condition pre-dates the second ARC and the HNMC,
which I added while I happened to be at that POP to look at the
HDM that was acting up).  Has anyone seen anything like this when
something was ready to fail but hadn't actually done so yet?


Jonathan Byrne                        Engineering Division
Exodus Communications K.K.                          http://www.exodus.co.jp/
Tel:  [phone]   Fax: [phone]        Direct: [phone]


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-------------------------------------------------------------------------------

From: "Marshall Morgan" <[e-mail]>
Subject: Re: (usr-tc) Error codes on HDSP lamps?
Date: 11 Oct 2000 03:10:03 -0500

Click on the NMC, go to Performance/Session Monitor, Failure reasons,
default then OK.  Does it tell you anything useful?  If you take the second
ARC out (if possible) does the red/green flash go away?

Marshall Morgan

Internet Doorway, Inc (aka NETDOOR)
http://www.netdoor.com

----- Original Message -----
Sent: Wednesday, October 11, 2000 3:01 AM


> Marshall Morgan ([e-mail]) wrote:
>
> > Did you check the second ARC to ensure it was not set to own the cards?
Was
> > chassis awareness enabled when it booted?  As well, when we swapped from
> > NMCs to HiperNMCs the chassis went bezerk and was doing all sorts of
weird
> > stuff until we rebooted it (minutes later).  All better!
>
> This pre-exists the second ARC, so we can probably acquit that.
> It is set non-owner and the slots are dynamically assigned.
>
> The NMC settings for the first ARC (the lead dog) are:
>
> Chassis Awareness:        DISABLED
> Dynamic Slot Assignment:  DISABLED
> DSA Idle Rebalancing:     ENABLED
>
> It has HDMs in slots 1 - 7, type = static, owner=yes, console=no
>
> The settings for the second ARC (spare) are:
>
> Chassis Awareness:        ENABLED
> Dynamic Slot Assignment:  ENABLED
> DSA Idle Rebalancing:     ENABLED
>
> It has HDMs in slots 1-7, type=dynamic, owner=no, console=yes
>
> Again, everything is now working, but the regular appearance of a
> red hub status condition on the HNMC makes we wonder why it's
> doing it (that condition pre-dates the second ARC and the HNMC,
> which I added while I happened to be at that POP to look at the
> HDM that was acting up).  Has anyone seen anything like this when
> something was ready to fail but hadn't actually done so yet?
>
>
> Jonathan Byrne     Engineering Division
> Exodus Communications K.K.
http://www.exodus.co.jp/
> Tel:  [phone]   Fax: [phone]        Direct: +81
3-5334-1756
>
>
> -
>  To unsubscribe to usr-tc, send an email to "[e-mail]"
>  with "unsubscribe usr-tc" in the body of the message.
>  For information on digests or retrieving files and old messages send
>  "help" to the same address.  Do not use quotes in your message.
>
>


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-------------------------------------------------------------------------------

From: Jonathan Byrne <[e-mail]>
Subject: Re: (usr-tc) Error codes on HDSP lamps?
Date: 11 Oct 2000 17:31:58 +0900

Marshall Morgan ([e-mail]) wrote:

> Click on the NMC, go to Performance/Session Monitor, Failure reasons,
> default then OK.  Does it tell you anything useful?  If you take the second
> ARC out (if possible) does the red/green flash go away?

chassisFanFailure (3) under Hub Status Red.  Thanks, Marshall,
that was really helpful.  I guess I'll be making another trip to
Yokohama this week :-)

Cheers,

Jonathan Byrne                        Engineering Division
Exodus Communications K.K.                          http://www.exodus.co.jp/
Tel:  [phone]   Fax: [phone]        Direct: [phone]


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-------------------------------------------------------------------------------

From: "Marshall Morgan" <[e-mail]>
Subject: Re: (usr-tc) Error codes on HDSP lamps?
Date: 11 Oct 2000 03:39:51 -0500

Damn fans!  I replaced 3 trays in one POP in one year - no spare fans to be
had so we salvage the good ones from a bad tray and solder them into other
bad trays to make a good one.

Glad to be of help - I have a few years of experience with these things
(since 1996)!

Marshall Morgan

Internet Doorway, Inc (aka NETDOOR)
http://www.netdoor.com

----- Original Message -----
Sent: Wednesday, October 11, 2000 3:31 AM


> Marshall Morgan ([e-mail]) wrote:
>
> > Click on the NMC, go to Performance/Session Monitor, Failure reasons,
> > default then OK.  Does it tell you anything useful?  If you take the
second
> > ARC out (if possible) does the red/green flash go away?
>
> chassisFanFailure (3) under Hub Status Red.  Thanks, Marshall,
> that was really helpful.  I guess I'll be making another trip to
> Yokohama this week :-)
>
> Cheers,
>
> Jonathan Byrne     Engineering Division
> Exodus Communications K.K.
http://www.exodus.co.jp/
> Tel:  [phone]   Fax: [phone]        Direct: +81
3-5334-1756
>
>
> -
>  To unsubscribe to usr-tc, send an email to "[e-mail]"
>  with "unsubscribe usr-tc" in the body of the message.
>  For information on digests or retrieving files and old messages send
>  "help" to the same address.  Do not use quotes in your message.
>
>


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-------------------------------------------------------------------------------

From: Michael Fingerson <[e-mail]>
Subject: Re: (usr-tc) rebooting a nmc card with snmp
Date: 11 Oct 2000 10:38:22 -0500

Does this go before the reset or after?  I couldn't find any documentation
on setting this to 0 in the mib.    This is what I show:

nmcCmdParam OBJECT-TYPE
SYNTAX OCTET STRING (SIZE(0..24))
ACCESS read-write
STATUS mandatory
DESCRIPTION
"This object contains parameters that are specific to the
particular command being issued.  In some cases, there will
be no additional parameters required."
::= { nmcCmd 5 }

nmcCmdResult OBJECT-TYPE
SYNTAX INTEGER{
   none(1),
   success(2),
   inProgress(3),
   notSupported(4),
   unAbleToRun(5),
   aborted(6),
   failed(7)



At 07:39 PM 10/9/2000 -0400, you wrote:
>Try throwing .1.3.6.1.4.1.429.1.2.4.5 i 0 (cmdParam=0) in there too.
>The force oid isn't required.
>
>
>Mike Andrews (MA12) * [e-mail] * http://www.bit0.com/
>VP, sysadmin, & network guy, Digital Crescent Inc, Frankfort KY
>Dialup/ADSL/ISDN/T1 Internet access for Frankfort KY and surrounding counties
>www.fark.com: If it's not news, it's Fark.  (Or something like that.)
>
>On Mon, 9 Oct 2000, Michael Fingerson wrote:
>
> > (correction to the previous submission)
> >
> > Does anyone know the oid's to reset a NMC card?
> >
> > I have tried:
> >
> > snmpset hostname private .1.3.6.1.4.1.429.1.2.4.4 i 2 (force)
> > snmpset hostname private .1.3.6.1.4.1.429.1.2.4.3 i 6 (software reset)
> >
> > I have been able to reset a dsp card with:
> >
> > snmpset hostname private .1.3.6.1.4.1.429.1.1.7.1.1.5.# i 1 (force)
> > snmpset hostname private .1.3.6.1.4.1.429.1.1.7.1.1.4.# i 4 (reset)
> >
> > (where # is the slot # of the card being reset)
> >
> >
> >
> >
> >
> >
> >
> > Michael Fingerson
> > Network Services Engineer      [e-mail]
> > 416 South Broadway            Rochester, MN 55904
> > [phone] x106           http://www.rconnect.com
> > RURAL CONNECTIONS - a OneMain.com company
> >
> >
> > -
> >  To unsubscribe to usr-tc, send an email to "[e-mail]"
> >  with "unsubscribe usr-tc" in the body of the message.
> >  For information on digests or retrieving files and old messages send
> >  "help" to the same address.  Do not use quotes in your message.
> >
>
>
>-
>  To unsubscribe to usr-tc, send an email to "[e-mail]"
>  with "unsubscribe usr-tc" in the body of the message.
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Michael Fingerson
Network Services Engineer      [e-mail]
416 South Broadway         Rochester, MN 55904
[phone] x106        http://www.rconnect.com
RURAL CONNECTIONS - a OneMain.com company


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-------------------------------------------------------------------------------

From: "Marshall Morgan" <[e-mail]>
Subject: (usr-tc) NMC Code v7.1.8 problem
Date: 11 Oct 2000 17:25:21 -0500

Using CT1 trunks for years on a 16M/486 based NMC.  Upgraded from 6.x to
7.1.8 and now the NMC thinks the number of channels on the DSP is 23
(instead of 24).  WTF?  Anyone know a fix for this?  Rebooted the NMC and
DSP (v2.1.9)'s and it's still that way.

Marshall Morgan

Internet Doorway, Inc (aka NETDOOR)
http://www.netdoor.com

601.969.1434 x28 | 800.952.1570 x28 | 601.969.3629 x28 | Fax [phone]


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-------------------------------------------------------------------------------

From: "Terry Kennedy" <[e-mail]>
Subject: RE: (usr-tc) NMC Code v7.1.8 problem
Date: 12 Oct 2000 15:48:45 -0700

I have noticed the same thing. Try busying out the modems and it
will only busy out 23. Sucks!

-----Original Message-----
[mailto:[e-mail]]On Behalf Of Marshall Morgan
Sent: Wednesday, October 11, 2000 3:25 PM


Using CT1 trunks for years on a 16M/486 based NMC.  Upgraded from 6.x to
7.1.8 and now the NMC thinks the number of channels on the DSP is 23
(instead of 24).  WTF?  Anyone know a fix for this?  Rebooted the NMC and
DSP (v2.1.9)'s and it's still that way.

Marshall Morgan

Internet Doorway, Inc (aka NETDOOR)
http://www.netdoor.com

601.969.1434 x28 | 800.952.1570 x28 | 601.969.3629 x28 | Fax [phone]


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-------------------------------------------------------------------------------

From: "Marshall Morgan" <[e-mail]>
Subject: Re: (usr-tc) NMC Code v7.1.8 problem
Date: 11 Oct 2000 21:26:13 -0500

What us 3com doing about it?  Did you report it to them?  When?

Marshall Morgan

Internet Doorway, Inc (aka NETDOOR)
http://www.netdoor.com

----- Original Message -----
Sent: Thursday, October 12, 2000 5:48 PM


> I have noticed the same thing. Try busying out the modems and it
> will only busy out 23. Sucks!
>
> -----Original Message-----
> From: [e-mail]
> [mailto:[e-mail]]On Behalf Of Marshall Morgan
> Sent: Wednesday, October 11, 2000 3:25 PM
> To: [e-mail]
> Subject: (usr-tc) NMC Code v7.1.8 problem
>
>
> Using CT1 trunks for years on a 16M/486 based NMC.  Upgraded from 6.x to
> 7.1.8 and now the NMC thinks the number of channels on the DSP is 23
> (instead of 24).  WTF?  Anyone know a fix for this?  Rebooted the NMC and
> DSP (v2.1.9)'s and it's still that way.
>
> Marshall Morgan
>
> Internet Doorway, Inc (aka NETDOOR)
> http://www.netdoor.com
>
> 601.969.1434 x28 | 800.952.1570 x28 | 601.969.3629 x28 | Fax [phone]
> -
>  To unsubscribe to usr-tc, send an email to "[e-mail]"
>  with "unsubscribe usr-tc" in the body of the message.
>  For information on digests or retrieving files and old messages send
>  "help" to the same address.  Do not use quotes in your message.


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-------------------------------------------------------------------------------

From: "Marshall Morgan" <[e-mail]>
Subject: Re: (usr-tc) NMC Code v7.1.8 problem (resolved)
Date: 12 Oct 2000 00:11:11 -0500

Eureka!  It's not the NMC code - it's TCM 7.0.7!  Try looking at a chassis
with 6.0.23 and you will see that all 24 DS0 channels are available on CT1
trunks and 23 Timeslots when PRI trunks are there no no matter the NMC code
version.

Man I hate 3com code revs ... in addition, I followed the "upgrade"
instructions for an ARC running 4.1.59-6 to 5.0.9 (using the 4.1.13 code
inbetween) and it looked good - for about 5 minutes on 5.0.9 then it stopped
responding to pings and other IP traffic.  It has a whopping total of 2 DSP
spans on this test chassis!

Marshall Morgan

Internet Doorway, Inc (aka NETDOOR)
http://www.netdoor.com

----- Original Message -----
Sent: Thursday, October 12, 2000 5:48 PM


> I have noticed the same thing. Try busying out the modems and it
> will only busy out 23. Sucks!
>
> -----Original Message-----
> From: [e-mail]
> [mailto:[e-mail]]On Behalf Of Marshall Morgan
> Sent: Wednesday, October 11, 2000 3:25 PM
> To: [e-mail]
> Subject: (usr-tc) NMC Code v7.1.8 problem
>
>
> Using CT1 trunks for years on a 16M/486 based NMC.  Upgraded from 6.x to
> 7.1.8 and now the NMC thinks the number of channels on the DSP is 23
> (instead of 24).  WTF?  Anyone know a fix for this?  Rebooted the NMC and
> DSP (v2.1.9)'s and it's still that way.
>
> Marshall Morgan
>
> Internet Doorway, Inc (aka NETDOOR)
> http://www.netdoor.com
>
> 601.969.1434 x28 | 800.952.1570 x28 | 601.969.3629 x28 | Fax [phone]
>
>
> -
>  To unsubscribe to usr-tc, send an email to "[e-mail]"
>  with "unsubscribe usr-tc" in the body of the message.
>  For information on digests or retrieving files and old messages send
>  "help" to the same address.  Do not use quotes in your message.
>
>
> -
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>  with "unsubscribe usr-tc" in the body of the message.
>  For information on digests or retrieving files and old messages send
>  "help" to the same address.  Do not use quotes in your message.
>
>


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-------------------------------------------------------------------------------

From: "Brian Becker" <[e-mail]>
Subject: RE: (usr-tc) rebooting a nmc card with snmp
Date: 12 Oct 2000 09:53:07 -0500

How do you kick a single user off if you have the OID for that slot/modem?

-----Original Message-----
[mailto:[e-mail]]On Behalf Of Michael Fingerson
Sent: Wednesday, October 11, 2000 10:38 AM


Does this go before the reset or after?  I couldn't find any documentation
on setting this to 0 in the mib.    This is what I show:

nmcCmdParam OBJECT-TYPE
SYNTAX OCTET STRING (SIZE(0..24))
ACCESS read-write
STATUS mandatory
DESCRIPTION
"This object contains parameters that are specific to the
particular command being issued.  In some cases, there will
be no additional parameters required."
::= { nmcCmd 5 }

nmcCmdResult OBJECT-TYPE
SYNTAX INTEGER{
   none(1),
   success(2),
   inProgress(3),
   notSupported(4),
   unAbleToRun(5),
   aborted(6),
   failed(7)



At 07:39 PM 10/9/2000 -0400, you wrote:
>Try throwing .1.3.6.1.4.1.429.1.2.4.5 i 0 (cmdParam=0) in there too.
>The force oid isn't required.
>
>
>Mike Andrews (MA12) * [e-mail] * http://www.bit0.com/
>VP, sysadmin, & network guy, Digital Crescent Inc, Frankfort KY
>Dialup/ADSL/ISDN/T1 Internet access for Frankfort KY and surrounding counties
>www.fark.com: If it's not news, it's Fark.  (Or something like that.)
>
>On Mon, 9 Oct 2000, Michael Fingerson wrote:
>
> > (correction to the previous submission)
> >
> > Does anyone know the oid's to reset a NMC card?
> >
> > I have tried:
> >
> > snmpset hostname private .1.3.6.1.4.1.429.1.2.4.4 i 2 (force)
> > snmpset hostname private .1.3.6.1.4.1.429.1.2.4.3 i 6 (software reset)
> >
> > I have been able to reset a dsp card with:
> >
> > snmpset hostname private .1.3.6.1.4.1.429.1.1.7.1.1.5.# i 1 (force)
> > snmpset hostname private .1.3.6.1.4.1.429.1.1.7.1.1.4.# i 4 (reset)
> >
> > (where # is the slot # of the card being reset)
> >
> >
> >
> >
> >
> >
> >
> > Michael Fingerson
> > Network Services Engineer      [e-mail]
> > 416 South Broadway            Rochester, MN 55904
> > [phone] x106           http://www.rconnect.com
> > RURAL CONNECTIONS - a OneMain.com company
> >
> >
> > -
> >  To unsubscribe to usr-tc, send an email to "[e-mail]"
> >  with "unsubscribe usr-tc" in the body of the message.
> >  For information on digests or retrieving files and old messages send
> >  "help" to the same address.  Do not use quotes in your message.
> >
>
>
>-
>  To unsubscribe to usr-tc, send an email to "[e-mail]"
>  with "unsubscribe usr-tc" in the body of the message.
>  For information on digests or retrieving files and old messages send
>  "help" to the same address.  Do not use quotes in your message.


Michael Fingerson
Network Services Engineer      [e-mail]
416 South Broadway         Rochester, MN 55904
[phone] x106        http://www.rconnect.com
RURAL CONNECTIONS - a OneMain.com company


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-------------------------------------------------------------------------------

From: Dave Lajoie <[e-mail]>
Subject: RE: (usr-tc) rebooting a nmc card with snmp
Date: 12 Oct 2000 11:18:00 -0400 (EDT)

Brian,
    I just login to ARC cli and do a disc user 'username'.

Dave Lajoie
Remote Access Administrator
North Country Internet Access
E-Mail: [e-mail]

On Thu, 12 Oct 2000, Brian Becker wrote:

> How do you kick a single user off if you have the OID for that slot/modem?
>
> -----Original Message-----
> From: [e-mail]
> [mailto:[e-mail]]On Behalf Of Michael Fingerson
> Sent: Wednesday, October 11, 2000 10:38 AM
> To: [e-mail]
> Subject: Re: (usr-tc) rebooting a nmc card with snmp
>
>
> Does this go before the reset or after?  I couldn't find any documentation
> on setting this to 0 in the mib.    This is what I show:
>
> nmcCmdParam OBJECT-TYPE
> SYNTAX OCTET STRING (SIZE(0..24))
> ACCESS read-write
> STATUS mandatory
> DESCRIPTION
> "This object contains parameters that are specific to the
> particular command being issued.  In some cases, there will
> be no additional parameters required."
> ::= { nmcCmd 5 }
>
> nmcCmdResult OBJECT-TYPE
> SYNTAX INTEGER{
>    none(1),
>    success(2),
>    inProgress(3),
>    notSupported(4),
>    unAbleToRun(5),
>    aborted(6),
>    failed(7)
>
>
>
> At 07:39 PM 10/9/2000 -0400, you wrote:
> >Try throwing .1.3.6.1.4.1.429.1.2.4.5 i 0 (cmdParam=0) in there too.
> >The force oid isn't required.
> >
> >
> >Mike Andrews (MA12) * [e-mail] * http://www.bit0.com/
> >VP, sysadmin, & network guy, Digital Crescent Inc, Frankfort KY
> >Dialup/ADSL/ISDN/T1 Internet access for Frankfort KY and surrounding counties
> >www.fark.com: If it's not news, it's Fark.  (Or something like that.)
> >
> >On Mon, 9 Oct 2000, Michael Fingerson wrote:
> >
> > > (correction to the previous submission)
> > >
> > > Does anyone know the oid's to reset a NMC card?
> > >
> > > I have tried:
> > >
> > > snmpset hostname private .1.3.6.1.4.1.429.1.2.4.4 i 2 (force)
> > > snmpset hostname private .1.3.6.1.4.1.429.1.2.4.3 i 6 (software reset)
> > >
> > > I have been able to reset a dsp card with:
> > >
> > > snmpset hostname private .1.3.6.1.4.1.429.1.1.7.1.1.5.# i 1 (force)
> > > snmpset hostname private .1.3.6.1.4.1.429.1.1.7.1.1.4.# i 4 (reset)
> > >
> > > (where # is the slot # of the card being reset)
> > >
> > >
> > >
> > >
> > >
> > >
> > >
> > > Michael Fingerson
> > > Network Services Engineer      [e-mail]
> > > 416 South Broadway            Rochester, MN 55904
> > > [phone] x106           http://www.rconnect.com
> > > RURAL CONNECTIONS - a OneMain.com company
> > >
> > >
> > > -
> > >  To unsubscribe to usr-tc, send an email to "[e-mail]"
> > >  with "unsubscribe usr-tc" in the body of the message.
> > >  For information on digests or retrieving files and old messages send
> > >  "help" to the same address.  Do not use quotes in your message.
> > >
> >
> >
> >-
> >  To unsubscribe to usr-tc, send an email to "[e-mail]"
> >  with "unsubscribe usr-tc" in the body of the message.
> >  For information on digests or retrieving files and old messages send
> >  "help" to the same address.  Do not use quotes in your message.
>
>
> Michael Fingerson
> Network Services Engineer      [e-mail]
> 416 South Broadway         Rochester, MN 55904
> [phone] x106        http://www.rconnect.com
> RURAL CONNECTIONS - a OneMain.com company
>
>
> -
>  To unsubscribe to usr-tc, send an email to "[e-mail]"
>  with "unsubscribe usr-tc" in the body of the message.
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>  "help" to the same address.  Do not use quotes in your message.
>
>
> -
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>  with "unsubscribe usr-tc" in the body of the message.
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>


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-------------------------------------------------------------------------------

From: "Brian Becker" <[e-mail]>
Subject: RE: (usr-tc) rebooting a nmc card with snmp
Date: 12 Oct 2000 10:08:56 -0500

Sure, but we are adding a feature to Total Scrutinizer (http://totalscrutinizer.com) that allows the Tech Support staff to
disconnect a user from the TC box. So since Total Scrutinizer operates via snmp, resetting a modem seemed like the best way to make
it happen--especially since we are finalizing our Netserver version and Netserver doesn't accept any SNMP requests.

Thanks,
Brian

Brian Becker
President, Poplar Bluff Internet, Inc.
Home of TotallyFabricated.com Software:
  Total Scrutinizer (www.TotalScrutinizer.com) - Tech Support Just Got Easier!
  WebGabber (www.WebGabber.com) - html-based Chat Software

-----Original Message-----
[mailto:[e-mail]]On Behalf Of Dave Lajoie
Sent: Thursday, October 12, 2000 10:18 AM


Brian,
    I just login to ARC cli and do a disc user 'username'.

Dave Lajoie
Remote Access Administrator
North Country Internet Access
E-Mail: [e-mail]

On Thu, 12 Oct 2000, Brian Becker wrote:

> How do you kick a single user off if you have the OID for that slot/modem?
>
> -----Original Message-----
> From: [e-mail]
> [mailto:[e-mail]]On Behalf Of Michael Fingerson
> Sent: Wednesday, October 11, 2000 10:38 AM
> To: [e-mail]
> Subject: Re: (usr-tc) rebooting a nmc card with snmp
>
>
> Does this go before the reset or after?  I couldn't find any documentation
> on setting this to 0 in the mib.    This is what I show:
>
> nmcCmdParam OBJECT-TYPE
> SYNTAX OCTET STRING (SIZE(0..24))
> ACCESS read-write
> STATUS mandatory
> DESCRIPTION
> "This object contains parameters that are specific to the
> particular command being issued.  In some cases, there will
> be no additional parameters required."
> ::= { nmcCmd 5 }
>
> nmcCmdResult OBJECT-TYPE
> SYNTAX INTEGER{
>    none(1),
>    success(2),
>    inProgress(3),
>    notSupported(4),
>    unAbleToRun(5),
>    aborted(6),
>    failed(7)
>
>
>
> At 07:39 PM 10/9/2000 -0400, you wrote:
> >Try throwing .1.3.6.1.4.1.429.1.2.4.5 i 0 (cmdParam=0) in there too.
> >The force oid isn't required.
> >
> >
> >Mike Andrews (MA12) * [e-mail] * http://www.bit0.com/
> >VP, sysadmin, & network guy, Digital Crescent Inc, Frankfort KY
> >Dialup/ADSL/ISDN/T1 Internet access for Frankfort KY and surrounding counties
> >www.fark.com: If it's not news, it's Fark.  (Or something like that.)
> >
> >On Mon, 9 Oct 2000, Michael Fingerson wrote:
> >
> > > (correction to the previous submission)
> > >
> > > Does anyone know the oid's to reset a NMC card?
> > >
> > > I have tried:
> > >
> > > snmpset hostname private .1.3.6.1.4.1.429.1.2.4.4 i 2 (force)
> > > snmpset hostname private .1.3.6.1.4.1.429.1.2.4.3 i 6 (software reset)
> > >
> > > I have been able to reset a dsp card with:
> > >
> > > snmpset hostname private .1.3.6.1.4.1.429.1.1.7.1.1.5.# i 1 (force)
> > > snmpset hostname private .1.3.6.1.4.1.429.1.1.7.1.1.4.# i 4 (reset)
> > >
> > > (where # is the slot # of the card being reset)
> > >
> > >
> > >
> > >
> > >
> > >
> > >
> > > Michael Fingerson
> > > Network Services Engineer      [e-mail]
> > > 416 South Broadway            Rochester, MN 55904
> > > [phone] x106           http://www.rconnect.com
> > > RURAL CONNECTIONS - a OneMain.com company
> > >
> > >
> > > -
> > >  To unsubscribe to usr-tc, send an email to "[e-mail]"
> > >  with "unsubscribe usr-tc" in the body of the message.
> > >  For information on digests or retrieving files and old messages send
> > >  "help" to the same address.  Do not use quotes in your message.
> > >
> >
> >
> >-
> >  To unsubscribe to usr-tc, send an email to "[e-mail]"
> >  with "unsubscribe usr-tc" in the body of the message.
> >  For information on digests or retrieving files and old messages send
> >  "help" to the same address.  Do not use quotes in your message.
>
>
> Michael Fingerson
> Network Services Engineer      [e-mail]
> 416 South Broadway         Rochester, MN 55904
> [phone] x106        http://www.rconnect.com
> RURAL CONNECTIONS - a OneMain.com company
>
>
> -
>  To unsubscribe to usr-tc, send an email to "[e-mail]"
>  with "unsubscribe usr-tc" in the body of the message.
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>
>
> -
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>


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-------------------------------------------------------------------------------

From: [e-mail]
Subject: (usr-tc) Fast busy...
Date: 13 Oct 2000 13:47:45 -0400


I have 35 T1 circuits coming into my dialup pool. These circuits are
in a hunt group which Verizon (f/k/a Bell Atlantic) controls. I had
some trouble with one of my chassis where the HiPerARC's NIC failed.
When I went to busy out the DS0s on this chassis (whose T1s are in
the middle of this hunt group), instead of the calls being routed
onto the next available T1, I get a fast busy as if the chassis is
"seizing" all the circuits. I had to power the chassis down in order
for calls to continue on to the next T1 in the hunt group. Bell At...
err... Verizon says there's nothing wrong with their hunt software.
Anyone have a clue handy? Can I really not remotely busy a chassis
out and leave it powered up for maintenance, or is this a peculiarity
with the bad NIC on the HiPerARC?


*********************************************************
Michelle M. Mogil
Network and Computing Systems
735 Rhodes Hall, Cornell University, Ithaca, NY 14853
vox: [phone], fax: [phone]
email: [e-mail]
**********************************************

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-------------------------------------------------------------------------------

From: Jeff Mcadams <[e-mail]>
Subject: Re: (usr-tc) Fast busy...
Date: 13 Oct 2000 14:14:07 -0400

Also sprach [e-mail]
>I have 35 T1 circuits coming into my dialup pool. These circuits are in
>a hunt group which Verizon (f/k/a Bell Atlantic) controls. I had some
>trouble with one of my chassis where the HiPerARC's NIC failed.  When I
>went to busy out the DS0s on this chassis (whose T1s are in the middle
>of this hunt group), instead of the calls being routed onto the next
>available T1, I get a fast busy as if the chassis is "seizing" all the
>circuits. I had to power the chassis down in order for calls to
>continue on to the next T1 in the hunt group. Bell At...  err...
>Verizon says there's nothing wrong with their hunt software.  Anyone
>have a clue handy? Can I really not remotely busy a chassis out and
>leave it powered up for maintenance, or is this a peculiarity with the
>bad NIC on the HiPerARC?

The NIC on the HiPerARC *shouldn't* affect it...though I have seen
weirder things happen.

Are these channelized T1's or ISDN PRI?  If its PRI...my first guess
would be running a translation that doesn't support service messages,
but from what you said, I'm guessing chan-T1...not sure how chan-t1
deals with that type of situation though.  :/
--
Jeff McAdams                            Email: [e-mail]
Head Network Administrator              Voice: [phone]
IgLou Internet Services                        [phone]

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-------------------------------------------------------------------------------

From: [e-mail]
Subject: Re: (usr-tc) Fast busy...
Date: 13 Oct 2000 14:30:13 -0400

>Also sprach [e-mail]
>>I have 35 T1 circuits coming into my dialup pool. These circuits are in
>>a hunt group which Verizon (f/k/a Bell Atlantic) controls. I had some
>>trouble with one of my chassis where the HiPerARC's NIC failed.  When I
>>went to busy out the DS0s on this chassis (whose T1s are in the middle
>>of this hunt group), instead of the calls being routed onto the next
>>available T1, I get a fast busy as if the chassis is "seizing" all the
>>circuits. I had to power the chassis down in order for calls to
>>continue on to the next T1 in the hunt group. Bell At...  err...
>>Verizon says there's nothing wrong with their hunt software.  Anyone
>>have a clue handy? Can I really not remotely busy a chassis out and
>>leave it powered up for maintenance, or is this a peculiarity with the
>>bad NIC on the HiPerARC?
>
>The NIC on the HiPerARC *shouldn't* affect it...though I have seen
>weirder things happen.
>
>Are these channelized T1's or ISDN PRI?  If its PRI...my first guess
>would be running a translation that doesn't support service messages,
>but from what you said, I'm guessing chan-T1...not sure how chan-t1
>deals with that type of situation though.  :/

Actually, they're ISDN PRI. I should ask Bell...err...Verizon about
this, I guess, and hope for a straight answer for once. Thanks!

*********************************************************
Michelle M. Mogil
Network and Computing Systems
735 Rhodes Hall, Cornell University, Ithaca, NY 14853
vox: [phone], fax: [phone]
email: [e-mail]
**********************************************

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-------------------------------------------------------------------------------

From: Jeff Mcadams <[e-mail]>
Subject: Re: (usr-tc) Fast busy...
Date: 13 Oct 2000 14:37:14 -0400

Also sprach [e-mail]
>Actually, they're ISDN PRI. I should ask Bell...err...Verizon about
>this, I guess, and hope for a straight answer for once. Thanks!

Oh, they *are* PRI?

Are you running NI-2 on them?  If so, then you don't have service
messages available to you and the chassis has no way to indicate to the
switch to take those DS0's out of service...thus the switch will
continue to send calls down those DS0's which the dual-pri or DSP card
can only just reject, resulting in the fast busy.

If you switch to custom-5ESS or custom-DMS100 or whatever switch type
your on...rather than using the (sub-)standard NI-2, you should get
service messages and the ability to busy out a DS0 and have the switch
skip it.
--
Jeff McAdams                            Email: [e-mail]
Head Network Administrator              Voice: [phone]
IgLou Internet Services                        [phone]

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-------------------------------------------------------------------------------

From: "Steve Rivera -www.wrca.net" <[e-mail]>
Subject: (usr-tc) WTB: USR Equipment
Date: 13 Oct 2000 17:38:39 -0400

I am in the market for the following equipment.

Quad Digital Modems
Hiper NMC
Hiper DSP
Hiper ARC
NMC v90 enabled
Netserver PRI
Dual PRI
Cable HD Mini 60 pin to 4- port RS232 cables (analog applications)

Please email with availability.  Qty's welcome :)

Steve Rivera (VP) - w-732.833.2111 x102 /  c-732.433.5890 24Hr
(www.isp-networkhardware.com)
Email: [e-mail] - Mobile Email: [e-mail]

Worldwide Provider of Network Hardware Since 1981.













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-------------------------------------------------------------------------------

From: Brian Becker <[e-mail]>
Subject: RE: (usr-tc) WTB: USR Equipment
Date: 13 Oct 2000 21:20:08 -0500

Hi Steve,
I need a new(er) chassis. Arc & NMC welcome as well.

Brian

-----Original Message-----
[mailto:[e-mail]]On Behalf Of Steve Rivera
-www.wrca.net
Sent: Friday, October 13, 2000 4:39 PM


I am in the market for the following equipment.

Quad Digital Modems
Hiper NMC
Hiper DSP
Hiper ARC
NMC v90 enabled
Netserver PRI
Dual PRI
Cable HD Mini 60 pin to 4- port RS232 cables (analog applications)

Please email with availability.  Qty's welcome :)

Steve Rivera (VP) - w-732.833.2111 x102 /  c-732.433.5890 24Hr
(www.isp-networkhardware.com)
Email: [e-mail] - Mobile Email: [e-mail]

Worldwide Provider of Network Hardware Since 1981.













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-------------------------------------------------------------------------------

From: Veda Narayan <[e-mail]>
Subject: Re: (usr-tc) Fast busy...
Date: 15 Oct 2000 18:35:41 -0600

Quoting Jeff Mcadams <[e-mail]>:

> Also sprach [e-mail]
> >Actually, they're ISDN PRI. I should ask Bell...err...Verizon about
> >this, I guess, and hope for a straight answer for once. Thanks!
>
> Oh, they *are* PRI?
>
> Are you running NI-2 on them?  If so, then you don't have service
> messages available to you and the chassis has no way to indicate to the
> switch to take those DS0's out of service...thus the switch will
> continue to send calls down those DS0's which the dual-pri or DSP card
> can only just reject, resulting in the fast busy.
>
Jeff is correct here.  Unless and until you have a switch that recognizes
service messages - DMS or 5E or 4E you will not be able to busy of the B
channels.

However if you have a NI 2 switch Telco can configure the switch with
5E or DMS messages - if that is done there should be no issue.

Its still a Bell issue - check your config and see that you send
a blue alarm and ask them if they see the blue alarm

V


> If you switch to custom-5ESS or custom-DMS100 or whatever switch type
> your on...rather than using the (sub-)standard NI-2, you should get
> service messages and the ability to busy out a DS0 and have the switch
> skip it.
> --
> Jeff McAdams                            Email: [e-mail]
> Head Network Administrator              Voice: [phone]
> IgLou Internet Services                        [phone]
>
> -
>  To unsubscribe to usr-tc, send an email to "[e-mail]"
>  with "unsubscribe usr-tc" in the body of the message.
>  For information on digests or retrieving files and old messages send
>  "help" to the same address.  Do not use quotes in your message.
>



===========

-V

==========

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-------------------------------------------------------------------------------

From: Veda Narayan <[e-mail]>
Subject: Re: (usr-tc) Fast busy...
Date: 15 Oct 2000 18:32:33 -0600

Quoting [e-mail]:

>
> I have 35 T1 circuits coming into my dialup pool. These circuits are
> in a hunt group which Verizon (f/k/a Bell Atlantic) controls. I had
> some trouble with one of my chassis where the HiPerARC's NIC failed.
> When I went to busy out the DS0s on this chassis (whose T1s are in
> the middle of this hunt group), instead of the calls being routed
> onto the next available T1, I get a fast busy as if the chassis is
>
How is the call being routed?  First available?  you will get fast busy only if
its routed First Available - Bell or Verizon is wrong.  Its their issue.
they have to make sure that their routing is correct.

V

"seizing" all the circuits. I had to power the chassis down in order
> for calls to continue on to the next T1 in the hunt group. Bell At...
> err... Verizon says there's nothing wrong with their hunt software.
> Anyone have a clue handy? Can I really not remotely busy a chassis
> out and leave it powered up for maintenance, or is this a peculiarity
> with the bad NIC on the HiPerARC?
>
>
> *********************************************************
> Michelle M. Mogil
> Network and Computing Systems
> 735 Rhodes Hall, Cornell University, Ithaca, NY 14853
> vox: [phone], fax: [phone]
> email: [e-mail]
> **********************************************
>
> -
>  To unsubscribe to usr-tc, send an email to "[e-mail]"
>  with "unsubscribe usr-tc" in the body of the message.
>  For information on digests or retrieving files and old messages send
>  "help" to the same address.  Do not use quotes in your message.
>



===========

-V

==========

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-------------------------------------------------------------------------------

From: [e-mail]
Subject: Re: (usr-tc) Fast busy...
Date: 16 Oct 2000 07:24:46 -0400

>Quoting Jeff Mcadams <[e-mail]>:
>
>> Also sprach [e-mail]
>> >Actually, they're ISDN PRI. I should ask Bell...err...Verizon about
>> >this, I guess, and hope for a straight answer for once. Thanks!
>>
>> Oh, they *are* PRI?
>>
>> Are you running NI-2 on them?  If so, then you don't have service
>> messages available to you and the chassis has no way to indicate to the
>> switch to take those DS0's out of service...thus the switch will
>> continue to send calls down those DS0's which the dual-pri or DSP card
>> can only just reject, resulting in the fast busy.
>>
>> If you switch to custom-5ESS or custom-DMS100 or whatever switch type
>> your on...rather than using the (sub-)standard NI-2, you should get
>> service messages and the ability to busy out a DS0 and have the switch
>> skip it.
>
>Jeff is correct here.  Unless and until you have a switch that recognizes
>service messages - DMS or 5E or 4E you will not be able to busy of the B
>channels.
>
>However if you have a NI 2 switch Telco can configure the switch with
>5E or DMS messages - if that is done there should be no issue.
>
>Its still a Bell issue - check your config and see that you send
>a blue alarm and ask them if they see the blue alarm

The switch type is DMS100. The call routing is fixedAssignment. I
think there is an issue with Verizon's switch configuration or hunt
group and will be in touch with one of their engineers this morning,
hopefully. (Err...what's a "blue alarm"?)


*********************************************************
Michelle M. Mogil
Network and Computing Systems
735 Rhodes Hall, Cornell University, Ithaca, NY 14853
vox: [phone], fax: [phone]
email: [e-mail]
**********************************************

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-------------------------------------------------------------------------------

From: "Steve Rivera -www.wrca.net" <[e-mail]>
Subject: (usr-tc) WTB: V90 enabled NMC cards
Date: 16 Oct 2000 13:12:11 -0400

I know some one has to be sitting on some of these.
I am in the market for v90 enabled, not flashed NMC cards w/ nics
need immediately.

Steve Rivera (VP) - w-732.833.2111 x102 /  c-732.433.5890 24Hr
(www.isp-networkhardware.com)
Email: [e-mail] - Mobile Email: [e-mail]

Worldwide Provider of Network Hardware Since 1981.













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-------------------------------------------------------------------------------

From: David DenHollander <[e-mail]>
Subject: Re: (usr-tc) WTB: V90 enabled NMC cards
Date: 16 Oct 2000 11:23:45 -0600

Can you get them flashed for free?  If so maybe we can work out a deal.

At 01:12 PM 10/16/00 -0400, you wrote:
>I know some one has to be sitting on some of these.
>I am in the market for v90 enabled, not flashed NMC cards w/ nics
>need immediately.
>
>Steve Rivera (VP) - w-732.833.2111 x102 /  c-732.433.5890 24Hr
>(www.isp-networkhardware.com)
>Email: [e-mail] - Mobile Email: [e-mail]
>
>Worldwide Provider of Network Hardware Since 1981.
>
>
>
>
>
>
>
>
>
>
>
>
>
>-
> To unsubscribe to usr-tc, send an email to "[e-mail]"
> with "unsubscribe usr-tc" in the body of the message.
> For information on digests or retrieving files and old messages send
> "help" to the same address.  Do not use quotes in your message.
>


David DenHollander

[phone] Main
[phone] Fax

List your equipment for free
http://www.adoptable.com/









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-------------------------------------------------------------------------------

From: Veda Narayan <[e-mail]>
Subject: Re: (usr-tc) Fast busy...
Date: 16 Oct 2000 12:59:48 -0600

Quoting [e-mail]:

> The switch type is DMS100. The call routing is fixedAssignment. I
> think there is an issue with Verizon's switch configuration or hunt
> group and will be in touch with one of their engineers this morning,
> hopefully. (Err...what's a "blue alarm"?)
>
>
Fixed Assignment, that basically means that every DS0 is fixed and if you busy
out the DS0  you will not roll over, you will net a network busy.

A blue alarm - All you need to do is take b-channels out of service and see if
the switch see the B as OOS - I would say this is happening for as per the
switch setting you are getting a network fast busy.

-V
> *********************************************************
> Michelle M. Mogil
> Network and Computing Systems
> 735 Rhodes Hall, Cornell University, Ithaca, NY 14853
> vox: [phone], fax: [phone]
> email: [e-mail]
> **********************************************
>
> -
>  To unsubscribe to usr-tc, send an email to "[e-mail]"
>  with "unsubscribe usr-tc" in the body of the message.
>  For information on digests or retrieving files and old messages send
>  "help" to the same address.  Do not use quotes in your message.
>



===========

-V

==========

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-------------------------------------------------------------------------------

From: Veda Narayan <[e-mail]>
Subject: Re: (usr-tc) Fast busy...
Date: 16 Oct 2000 12:59:40 -0600

Quoting [e-mail]:

> The switch type is DMS100. The call routing is fixedAssignment. I
> think there is an issue with Verizon's switch configuration or hunt
> group and will be in touch with one of their engineers this morning,
> hopefully. (Err...what's a "blue alarm"?)
>
>
Fixed Assignment, that basically means that every DS0 is fixed and if you busy
out the DS0  you will not roll over, you will net a network busy.

A blue alarm - All you need to do is take b-channels out of service and see if
the switch see the B as OOS - I would say this is happening for as per the
switch setting you are getting a network fast busy.

-V
> *********************************************************
> Michelle M. Mogil
> Network and Computing Systems
> 735 Rhodes Hall, Cornell University, Ithaca, NY 14853
> vox: [phone], fax: [phone]
> email: [e-mail]
> **********************************************
>
> -
>  To unsubscribe to usr-tc, send an email to "[e-mail]"
>  with "unsubscribe usr-tc" in the body of the message.
>  For information on digests or retrieving files and old messages send
>  "help" to the same address.  Do not use quotes in your message.
>



===========

-V

==========

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-------------------------------------------------------------------------------

From: "Steve Rivera -www.wrca.net" <[e-mail]>
Subject: Re: (usr-tc) WTB: V90 enabled NMC cards
Date: 16 Oct 2000 14:47:20 -0400

The flash is not the problem.
Its the enable code that is assigned by USR.
Allows analog/digital modems to be used analog v90.


At 11:23 AM 10/16/2000 -0600, you wrote:
>Can you get them flashed for free?  If so maybe we can work out a deal.
>
>At 01:12 PM 10/16/00 -0400, you wrote:
> >I know some one has to be sitting on some of these.
> >I am in the market for v90 enabled, not flashed NMC cards w/ nics
> >need immediately.
> >
> >Steve Rivera (VP) - w-732.833.2111 x102 /  c-732.433.5890 24Hr
> >(www.isp-networkhardware.com)
> >Email: [e-mail] - Mobile Email: [e-mail]
> >
> >Worldwide Provider of Network Hardware Since 1981.
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >-
> > To unsubscribe to usr-tc, send an email to "[e-mail]"
> > with "unsubscribe usr-tc" in the body of the message.
> > For information on digests or retrieving files and old messages send
> > "help" to the same address.  Do not use quotes in your message.
> >
>
>
>David DenHollander
>
>[phone] Main
>[phone] Fax
>
>List your equipment for free
>http://www.adoptable.com/
>
>
>
>
>
>
>
>
>
>-
>  To unsubscribe to usr-tc, send an email to "[e-mail]"
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-------------------------------------------------------------------------------

From: Brian <[e-mail]>
Subject: (usr-tc) WTB: HDM (nic only)
Date: 16 Oct 2000 15:19:56 -0500 (CDT)


I am looking for an HDM (nic only).  If you have one, please let me know a
price.  Thanks.

Brian


Brian Feeny, CCNP, CCDP       [e-mail]
Network Administrator
ShreveNet Inc. (ASN 11881)


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-------------------------------------------------------------------------------

From: "Mark Thornton" <[e-mail]>
Subject: (usr-tc) TCH Hub latchup problems
Date: 17 Oct 2000 08:31:34 -0500

Since we upgraded to the latest code we have seen an noticeable increase in
the number times where an entire chassis is latched up and will not accept
calls. In the case this morning the NMC was responding OK but I could not
log into the HiperArc via telnet. I tried reseting the HiperArc via TCH
Manager from home but that did not seem to work. I came in to the office and
did a complete power cycle and it is working again.

I will dig through my records to be sure but this seems to be happening
every week or so since the upgrade on a couple of my chassis. I never had to
reboot a chassis prior to the upgrade (though I did have problems with modem
connections :o). Any  ideas on what could be causing the problem? The only
thing that was intentionally changed was the software code.

Mark Thornton
San Marcos Internet, Inc.
512-393-5300




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-------------------------------------------------------------------------------

From: "Steve Rivera -www.wrca.net" <[e-mail]>
Subject: (usr-tc) Still buying USR hardware
Date: 17 Oct 2000 17:28:54 -0400

WR Communication Associates (WRCA) is looking to buy the following USR
hardware:

TWH Quad RS232 NIC Accessory (CABLE that attaches to modem nics)
Netserver PRI's
NMC v90 enabled
Hiper NMC
Hiper ARC
Hiper DSP

Steve Rivera (VP) - w-732.833.2111 x102 /  c-732.433.5890 24Hr
(www.isp-networkhardware.com)
Email: [e-mail] - Mobile Email: [e-mail]

Worldwide Provider of Network Hardware Since 1981.













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-------------------------------------------------------------------------------

From: "Terry Kennedy" <[e-mail]>
Subject: (usr-tc) Macs
Date: 19 Oct 2000 09:16:43 -0700

Using the new code for the dsp's 2.0.9, anyone have
any tricks to get the macs modems to negotiate v.90
better, or at all in some cases?I was running 2.0.51
and don't think it was any better with that code.
Has anyone else just given up trying to solve this one?

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-------------------------------------------------------------------------------

From: "Mark Thornton" <[e-mail]>
Subject: Re: (usr-tc) Macs
Date: 18 Oct 2000 11:20:27 -0500

We have a fair number of iMac user who don't experience any problems and a
few others that do. Apple has released a firmware update for the modems in
the iMac,
newer Powerbook G3s, G3 (Blue and White) desktop and G4 machines.

<http://asu.info.apple.com/swupdates.nsf/artnum/n11859>

We are getting ready to test this new release and see if it helps the
problem accounts.

Mark Thornton
San Marcos Internet, Inc.
512-393-5300


----- Original Message -----
Sent: Thursday, October 19, 2000 11:16 AM


> Using the new code for the dsp's 2.0.9, anyone have
> any tricks to get the macs modems to negotiate v.90
> better, or at all in some cases?I was running 2.0.51
> and don't think it was any better with that code.
> Has anyone else just given up trying to solve this one?
>
> -
>  To unsubscribe to usr-tc, send an email to "[e-mail]"
>  with "unsubscribe usr-tc" in the body of the message.
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-------------------------------------------------------------------------------

From: "Terry Kennedy" <[e-mail]>
Subject: RE: (usr-tc) Macs
Date: 19 Oct 2000 10:14:32 -0700

Thanks, I have a customer who's going to let me work him on this.
Apple tells him that the problem is the ISP and he's backed that up
"I can dial your comp and connect fine" they run lucent gear ( pm3's )
I'll let everyone know if I find out anything.

Terry Kennedy
Olypen, Inc.
-----Original Message-----
[mailto:[e-mail]]On Behalf Of Mark Thornton
Sent: Wednesday, October 18, 2000 9:20 AM


We have a fair number of iMac user who don't experience any problems and a
few others that do. Apple has released a firmware update for the modems in
the iMac,
newer Powerbook G3s, G3 (Blue and White) desktop and G4 machines.

<http://asu.info.apple.com/swupdates.nsf/artnum/n11859>

We are getting ready to test this new release and see if it helps the
problem accounts.

Mark Thornton
San Marcos Internet, Inc.
512-393-5300


----- Original Message -----
Sent: Thursday, October 19, 2000 11:16 AM


> Using the new code for the dsp's 2.0.9, anyone have
> any tricks to get the macs modems to negotiate v.90
> better, or at all in some cases?I was running 2.0.51
> and don't think it was any better with that code.
> Has anyone else just given up trying to solve this one?
>
> -
>  To unsubscribe to usr-tc, send an email to "[e-mail]"
>  with "unsubscribe usr-tc" in the body of the message.
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-------------------------------------------------------------------------------

From: "Terry Kennedy" <[e-mail]>
Subject: RE: (usr-tc) Macs
Date: 19 Oct 2000 10:14:32 -0700

Thanks, I have a customer who's going to let me work him on this.
Apple tells him that the problem is the ISP and he's backed that up
"I can dial your comp and connect fine" they run lucent gear ( pm3's )
I'll let everyone know if I find out anything.

Terry Kennedy
Olypen, Inc.
-----Original Message-----
[mailto:[e-mail]]On Behalf Of Mark Thornton
Sent: Wednesday, October 18, 2000 9:20 AM


We have a fair number of iMac user who don't experience any problems and a
few others that do. Apple has released a firmware update for the modems in
the iMac,
newer Powerbook G3s, G3 (Blue and White) desktop and G4 machines.

<http://asu.info.apple.com/swupdates.nsf/artnum/n11859>

We are getting ready to test this new release and see if it helps the
problem accounts.

Mark Thornton
San Marcos Internet, Inc.
512-393-5300


----- Original Message -----
Sent: Thursday, October 19, 2000 11:16 AM


> Using the new code for the dsp's 2.0.9, anyone have
> any tricks to get the macs modems to negotiate v.90
> better, or at all in some cases?I was running 2.0.51
> and don't think it was any better with that code.
> Has anyone else just given up trying to solve this one?
>
> -
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-------------------------------------------------------------------------------

From: Charles Sprickman <[e-mail]>
Subject: RE: (usr-tc) Macs
Date: 18 Oct 2000 21:35:28 -0400 (EDT)

On Thu, 19 Oct 2000, Terry Kennedy wrote:

> Thanks, I have a customer who's going to let me work him on this.
> Apple tells him that the problem is the ISP and he's backed that up
> "I can dial your comp and connect fine" they run lucent gear ( pm3's )
> I'll let everyone know if I find out anything.

Same here, support is going to contact some of our problem Mac users and
see what happens...  We get the same story, they only have problems with
the TC gear.  The Mac/Rockwell market must be too small to worry 3Com.

Oh how I miss USR and the old "connects with everything" days.

Charles

> Terry Kennedy
> Olypen, Inc.
> -----Original Message-----
> From: [e-mail]
> [mailto:[e-mail]]On Behalf Of Mark Thornton
> Sent: Wednesday, October 18, 2000 9:20 AM
> To: [e-mail]
> Subject: Re: (usr-tc) Macs
>
>
> We have a fair number of iMac user who don't experience any problems and a
> few others that do. Apple has released a firmware update for the modems in
> the iMac,
> newer Powerbook G3s, G3 (Blue and White) desktop and G4 machines.
>
> <http://asu.info.apple.com/swupdates.nsf/artnum/n11859>
>
> We are getting ready to test this new release and see if it helps the
> problem accounts.
>
> Mark Thornton
> San Marcos Internet, Inc.
> 512-393-5300
>
>
> ----- Original Message -----
> From: "Terry Kennedy" <[e-mail]>
> To: <[e-mail]>
> Sent: Thursday, October 19, 2000 11:16 AM
> Subject: (usr-tc) Macs
>
>
> > Using the new code for the dsp's 2.0.9, anyone have
> > any tricks to get the macs modems to negotiate v.90
> > better, or at all in some cases?I was running 2.0.51
> > and don't think it was any better with that code.
> > Has anyone else just given up trying to solve this one?
> >
> > -
> >  To unsubscribe to usr-tc, send an email to "[e-mail]"
> >  with "unsubscribe usr-tc" in the body of the message.
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> >  "help" to the same address.  Do not use quotes in your message.
>
>
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-------------------------------------------------------------------------------

From: Jonathan Byrne <[e-mail]>
Subject: Re: (usr-tc) Macs
Date: 19 Oct 2000 11:54:43 +0900

Mark Thornton ([e-mail]) wrote:

> We have a fair number of iMac user who don't experience any problems and a
> few others that do. Apple has released a firmware update for the modems in
> the iMac,
> newer Powerbook G3s, G3 (Blue and White) desktop and G4 machines.

Does anyone know if this also affects Mac users with ISDN?  I've
had some reports that Mac users doing ISDN at some of our POPs
experience failures (often authentication), and it does appear
to be limited to only some users and at some locations, and
apparently is ISDN-specific.


TIA,

Jonathan Byrne                        Engineering Division
Exodus Communications K.K.                          http://www.exodus.co.jp/
Tel:  [phone]   Fax: [phone]        Direct: [phone]


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-------------------------------------------------------------------------------

From: "Mark Thornton" <[e-mail]>
Subject: (usr-tc) TCH Latchup problems, continued
Date: 18 Oct 2000 22:37:47 -0500

The latchup problem is begining to become a real issue here. It has occurred
on all of our chassis's and seems to be an issue of the system no longer
initiating new PPP sessions. Existing connections continue to work well, but
new connections fail after the username/password phase. The systems are also
much less tolerant of SNMP queries for online users as they have been in the
past. Our radius software (Vircom) polls the TCH's to verify the current
online user tables. When we are experiencing problems the HiperArc does not
respond to the SNMP queries either which has the effect of wiping the online
user list.

We are running the latest available code (as of three weeks ago) and that is
when this group of problems began. I have seen an improvement in connections
to troublesome systems when the servers are working, but the downtime is
becoming an issue. I really thought I could avoid ditching the TCH's for new
equipment after the upgrade but that just doesn't look to be the case. I
have done the math and I can buy new equipment with real tech support for an
amount less than what I can sell my current systems for and the cost of
phone support to 3Com (assuming that would help). That looks like the only
real option left.

Is anyone else seeing this problem? Could it be a configuration error? Any
ideas?

Mark Thornton
San Marcos Internet, Inc.
512-393-5300




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-------------------------------------------------------------------------------

From: "Mark Thornton" <[e-mail]>
Subject: Re: (usr-tc) TCH Latchup problems, continued
Date: 18 Oct 2000 22:44:45 -0500

I wonder if the problem may be related to the NMC's. In my systems the only
common thread is the old style NMC's in all of the chassis's. Could that be
causing a problem that the faster hiperNMC's might resolve? Otherwise, 3
chassis's have quads and hiperDSP's and the rest have all hiperDSP's.

Mark Thornton
San Marcos Internet, Inc.
512-393-5300




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-------------------------------------------------------------------------------

From: "Marshall Morgan" <[e-mail]>
Subject: (usr-tc) TCM 7.0.7
Date: 19 Oct 2000 01:15:28 -0500

It's my assumption that 3com is not going to fix TCM 7.0.7 for Windows -
after 5 months.  Are we going to get a new version soon to fix the problem I
mentioned the other day (and found listed in the Known Bugs section of the
release pdf?)  Anyone have the word on this?

ref:

"Eureka!  It's not the NMC code - it's TCM 7.0.7!  Try looking at a chassis
with 6.0.23 and you will see that all 24 DS0 channels are available on CT1
trunks and 23 Timeslots when PRI trunks are there no no matter the NMC code
version."


Marshall Morgan

Internet Doorway, Inc (aka NETDOOR)
http://www.netdoor.com

601.969.1434 x28 | 800.952.1570 x28 | 601.969.3629 x28 | Fax [phone]


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-------------------------------------------------------------------------------

From: Jaye Mathisen <[e-mail]>
Subject: (usr-tc) Psycho hosemonster DSP/Dual PRI problem.
Date: 19 Oct 2000 00:37:07 -0700 (PDT)



Moving some modems to a new office space.  Rack is a Dual PRI with the 12
quad modem cards, and 2 24 port HiperDSP cards.

If I dial into the quad modem cards, I get a V.90 connection every
time.  If I take that same span, and plug it into the DSP card, I can't
get better than a 14400, and in fact, don't even hear the V.90 tones
during the negotiation.

Nothing I do seems to make it work.  I will confess that I'm a bit out of
practice with the TC gear, but I'm still stumped.

Threw a t-berd on the monitor ports on the DSP card, didn't find anything
unusual, all within T1 specs.

Any ideas appreciated.


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-------------------------------------------------------------------------------

From: "Terry Kennedy" <[e-mail]>
Subject: RE: (usr-tc) Macs
Date: 20 Oct 2000 08:28:25 -0700

From one of my customers:
++++++++++++++++++++++++++++++++++++

I have the fix needed for the new Apple Internal 56K Modems, and it
works!!! i am connecting with your server at 45333 kps, and it seems
reliable. (so far)

Yesterday (10/17/00), Apple posted the Apple Modem Firmware Updater
version 2.0!! This updater supports the internal modem which came
with the PowerBook G3 Series, iMac, power mac G3 (blue & white), and
the Power Mac G4 (PCI and AGP) computers. This firmware updater
resolves the compatibility problem involving communication with
servers that the original firmware would either fail to connect with
or would only connect to at speed in the V.34 range. Frequently these
servers were listed as supporting V.90 and X2 protocols (as opposed
to V.90 and K56flex). SOUND FAMILIAR??

Would you kindly post this information on your Tech Info page of
OlyPen.com for the new Mac owners to find and advise new Mac
customers of it? To download the firmware updater they need to go to:

http://asu.info.apple.com/swupdates.nsf/artnum/n11859


-----Original Message-----
[mailto:[e-mail]]On Behalf Of Charles Sprickman
Sent: Wednesday, October 18, 2000 6:35 PM


On Thu, 19 Oct 2000, Terry Kennedy wrote:

> Thanks, I have a customer who's going to let me work him on this.
> Apple tells him that the problem is the ISP and he's backed that up
> "I can dial your comp and connect fine" they run lucent gear ( pm3's )
> I'll let everyone know if I find out anything.

Same here, support is going to contact some of our problem Mac users and
see what happens...  We get the same story, they only have problems with
the TC gear.  The Mac/Rockwell market must be too small to worry 3Com.

Oh how I miss USR and the old "connects with everything" days.

Charles

> Terry Kennedy
> Olypen, Inc.
> -----Original Message-----
> From: [e-mail]
> [mailto:[e-mail]]On Behalf Of Mark Thornton
> Sent: Wednesday, October 18, 2000 9:20 AM
> To: [e-mail]
> Subject: Re: (usr-tc) Macs
>
>
> We have a fair number of iMac user who don't experience any problems and a
> few others that do. Apple has released a firmware update for the modems in
> the iMac,
> newer Powerbook G3s, G3 (Blue and White) desktop and G4 machines.
>
> <http://asu.info.apple.com/swupdates.nsf/artnum/n11859>
>
> We are getting ready to test this new release and see if it helps the
> problem accounts.
>
> Mark Thornton
> San Marcos Internet, Inc.
> 512-393-5300
>
>
> ----- Original Message -----
> From: "Terry Kennedy" <[e-mail]>
> To: <[e-mail]>
> Sent: Thursday, October 19, 2000 11:16 AM
> Subject: (usr-tc) Macs
>
>
> > Using the new code for the dsp's 2.0.9, anyone have
> > any tricks to get the macs modems to negotiate v.90
> > better, or at all in some cases?I was running 2.0.51
> > and don't think it was any better with that code.
> > Has anyone else just given up trying to solve this one?
> >
> > -
> >  To unsubscribe to usr-tc, send an email to "[e-mail]"
> >  with "unsubscribe usr-tc" in the body of the message.
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> >  "help" to the same address.  Do not use quotes in your message.
>
>
> -
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>
>
> -
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-------------------------------------------------------------------------------

From: "Steve Rivera -www.wrca.net" <[e-mail]>
Subject: (usr-tc) FS: USR/3com EdgeServer PRO
Date: 19 Oct 2000 12:15:49 -0400

I was contacted by several people on this list regarding the Edge Server I
had in stock.  At the time I wasnt able to supply the PRO version.
Currently I have 1- EdgeServer PRO card available for sale.

Please contact me via email or phone for further details.

Steve Rivera (VP) - w-732.833.2111 x102 /  c-732.433.5890 24Hr
(www.isp-networkhardware.com)
Email: [e-mail] - Mobile Email: [e-mail]

Worldwide Provider of Network Hardware Since 1981.













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-------------------------------------------------------------------------------

From: Marcelo Souza <[e-mail]>
Subject: (usr-tc) ISDN and FILE ATTACH
Date: 19 Oct 2000 15:39:19 -0200 (EDT)


    I'm still having trouble with some ISDN users, that cannot send
e-mails with attached files.
    The common thing among these users is that they're using a TELES
ISDN Winmodem (www.teles.de), and I have may of then, since it's being
sold by the local telco.
    Someone already told me to reduce the MTU in the ARC, but it does
not solve the problem.
    The FW version is:

    DSP - 2.1.9
    ARC - 4.1.59

    Any tip?

- Marcelo




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-------------------------------------------------------------------------------

From: "Mike Wilker" <[e-mail]>
Subject: Re: (usr-tc) TCH Latchup problems, continued
Date: 19 Oct 2000 16:55:26 -0500

Mark, which version of the HiperArc code are you running?

Mike Wilker
Director of Network Operations
Local Link USA & Protocol Communications
----- Original Message -----
Sent: Wednesday, October 18, 2000 10:44 PM


> I wonder if the problem may be related to the NMC's. In my systems the
only
> common thread is the old style NMC's in all of the chassis's. Could that
be
> causing a problem that the faster hiperNMC's might resolve? Otherwise, 3
> chassis's have quads and hiperDSP's and the rest have all hiperDSP's.
>
> Mark Thornton
> San Marcos Internet, Inc.
> 512-393-5300
>
>
>
>
> -
>  To unsubscribe to usr-tc, send an email to "[e-mail]"
>  with "unsubscribe usr-tc" in the body of the message.
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>


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-------------------------------------------------------------------------------

From: Veda Narayan <[e-mail]>
Subject: Re: (usr-tc) ISDN and FILE ATTACH
Date: 19 Oct 2000 18:26:10 -0600

Quoting Marcelo Souza <[e-mail]>:

>
>     I'm still having trouble with some ISDN users, that cannot send
> e-mails with attached files.
>     The common thing among these users is that they're using a TELES
> ISDN Winmodem (www.teles.de), and I have may of then, since it's being
> sold by the local telco.
>     Someone already told me to reduce the MTU in the ARC, but it does
> not solve the problem.

MTU could be your problem if fragmentation of data is required.
What you are saying here is that your clients cannot send emails with
attachments, which basically tells me that the client is sending the data
to the router (NAS) which then forwards the same to the mail server
which may ask you to fragment the data.  The question is where did you setup
the MTU change?  On radius? on the default user? or on the client?

You see in 4.1.59 if this is a MTU problem - then you have to do the
following.

Remove all the MTU values that you send from radius
Set the default user on the HiPer arc to a mtu value of 576 (to start)
Do not set any specific MTU for the user on the client side.

If this does not work, then info on your connection to the mail server
is necessary, to understand the path MTU.

By any chance can your users send email using hotmail or other email
with attachments using the same modem?

-V


>     The FW version is:
>
>     DSP - 2.1.9
>     ARC - 4.1.59
>
>     Any tip?
>
> - Marcelo
>
>
>
>
> -
>  To unsubscribe to usr-tc, send an email to "[e-mail]"
>  with "unsubscribe usr-tc" in the body of the message.
>  For information on digests or retrieving files and old messages send
>  "help" to the same address.  Do not use quotes in your message.
>



===========

-V

==========

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-------------------------------------------------------------------------------

From: "Mark Thornton" <[e-mail]>
Subject: Re: (usr-tc) TCH Latchup problems, continued
Date: 19 Oct 2000 21:10:22 -0500

We are running 5.0.9 at this time. I am strongly considering wiping the box
completely back to defaults and starting over. I do seem to remember in the
old days the best way to clear up weird modem problems was to reset the
modems to the default configuration. After so many upgrades there is no
telling what the HiperArc configuration is.

Mark Thornton
San Marcos Internet, Inc.
512-393-5300


----- Original Message -----
Sent: Thursday, October 19, 2000 4:55 PM


> Mark, which version of the HiperArc code are you running?
>
> Mike Wilker
> Director of Network Operations
> Local Link USA & Protocol Communications
> ----- Original Message -----
> From: "Mark Thornton" <[e-mail]>
> To: <[e-mail]>
> Sent: Wednesday, October 18, 2000 10:44 PM
> Subject: Re: (usr-tc) TCH Latchup problems, continued
>
>
> > I wonder if the problem may be related to the NMC's. In my systems the
> only
> > common thread is the old style NMC's in all of the chassis's. Could that
> be
> > causing a problem that the faster hiperNMC's might resolve? Otherwise, 3
> > chassis's have quads and hiperDSP's and the rest have all hiperDSP's.
> >
> > Mark Thornton
> > San Marcos Internet, Inc.
> > 512-393-5300
> >
> >
> >
> >
> > -
> >  To unsubscribe to usr-tc, send an email to "[e-mail]"
> >  with "unsubscribe usr-tc" in the body of the message.
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> >
>
>
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-------------------------------------------------------------------------------

From: "Kevin Hemsley" <[e-mail]>
Subject: (usr-tc) Hiper Arc Prompts
Date: 19 Oct 2000 21:16:27 -0600

I would like to change the login prompts on my Hiperarcs to be different for
each modem.  I can change the prompt for each modem using HARM, but I can't
find a command using the CLI.  The closest I can find is:

set modem_GROUP slot:1 prompt "some prompt:"

The problem is that this sets the prompt for the entire group, not for each
modem.  I assume that if I can change the prompt for each modem using HARM,
that there must be a CLI command to do the same.

Also, do the Hiper ARCs provide any system variables that can be used in
prompts or messages, such as the current slot or modem?  Such as prompt
"slot:%slot/mod:%modem Login:"

Kevin Hemsley
Systems Engineer
Microserv Computer Technologies, Inc.
[e-mail]
KB7TYA


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-------------------------------------------------------------------------------

From: Stephen Amadei <[e-mail]>
Subject: (usr-tc) New USR stuff...
Date: 19 Oct 2000 23:16:10 -0400 (EDT)


Hey guys.  While reading through Boardwatch, I read an ad from
Source Technologies and how V.92 is now possible with the TC.
However, peruseing the 3Com site was useless... how many arms,
legs and children is 3Com going to want for us to upgrade to
V.92?  And what equipment will upgrade?

Next, while perusing the 3Com site, I tripped over the Total
Control 2000 Access Multiplexer.  Apparently this monster has
DSP cards that run 672 ports at a shot.  3Com is selling these
through it's online store, but the link didn't work.  How
much are these monsters going to go for?  $100K?  What else is
going on with this new toy?

Or do I have to add 1 and 1?  Is the V92 upgrade going to need us to
upgrade to the TC2K?  8-0

                    ----Steve
Stephen Amadei
Dandy.net CTO
Atlantic City, NJ



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-------------------------------------------------------------------------------

From: Mike Andrews <[e-mail]>
Subject: Re: (usr-tc) Hiper Arc Prompts
Date: 20 Oct 2000 00:52:38 -0400 (EDT)

Here's our login banner, with variables...  don't know if the variables
will work with a prompt though.

set modem_group all message "\r\nDigital Crescent, Inc -- $sysname.dcr.net ($port)\r\n"



Mike Andrews * [e-mail] * http://www.bit0.com/
VP, sysadmin, & network guy, Digital Crescent Inc, Frankfort KY
Dialup/ADSL/ISDN/T1 Internet access for Frankfort KY and surrounding counties
www.fark.com: If it's not news, it's Fark.  (Or something like that.)

On Thu, 19 Oct 2000, Kevin Hemsley wrote:

> I would like to change the login prompts on my Hiperarcs to be different for
> each modem.  I can change the prompt for each modem using HARM, but I can't
> find a command using the CLI.  The closest I can find is:
>
> set modem_GROUP slot:1 prompt "some prompt:"
>
> The problem is that this sets the prompt for the entire group, not for each
> modem.  I assume that if I can change the prompt for each modem using HARM,
> that there must be a CLI command to do the same.
>
> Also, do the Hiper ARCs provide any system variables that can be used in
> prompts or messages, such as the current slot or modem?  Such as prompt
> "slot:%slot/mod:%modem Login:"



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-------------------------------------------------------------------------------

From: "Brian Becker" <[e-mail]>
Subject: (usr-tc) Modem Init Strings
Date: 20 Oct 2000 09:06:54 -0500

Hey,
Can any hand out modem init strings they use for their HiperDSPs?

Brian


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-------------------------------------------------------------------------------

From: Dave Lajoie <[e-mail]>
Subject: Re: (usr-tc) Hiper Arc Prompts
Date: 20 Oct 2000 11:09:12 -0400 (EDT)

Kevin,

I'm not sure if this will help but try this ==

Our ARC's prompt$> set modem_group slot:1/mod:1 prompt Desired prompt
           or> set modem_group slot:1/mod:2 prompt Desired Prompt

Where Desired Prompt ==

This field is an alphanumeric String
        It has a maximum size of 256.
If the string is surrounded by double quotes:
        There can be an escape character '\' inside the quoted string
        if followed by a b, f, n, r, t or v it will cause  special
    characters
        to be placed in the string
                \b = backspace
                \f = formfeed
                \n = newline
                \r = carriage return
                \t = tab
                \v = vertical tab
        if followed by an x, will cause the next two characters to be
        interpreted as a hexadecimal constant.
              x0A = 0x0a
        if followed by any other character, will cause that character to
        be placed in the token
                a Double Quote will place the Double Quote in the token
                a  '\'  will place one '\' in the token

****Like I said, this is just a shot in the dark in answer to your
    question. Hope it will help... good luck:)





Dave Lajoie
Remote Access Administrator
North Country Internet Access
E-Mail: [e-mail]






On Thu, 19 Oct 2000, Kevin Hemsley wrote:

> I would like to change the login prompts on my Hiperarcs to be different for
> each modem.  I can change the prompt for each modem using HARM, but I can't
> find a command using the CLI.  The closest I can find is:
>
> set modem_GROUP slot:1 prompt "some prompt:"
>
> The problem is that this sets the prompt for the entire group, not for each
> modem.  I assume that if I can change the prompt for each modem using HARM,
> that there must be a CLI command to do the same.
>
> Also, do the Hiper ARCs provide any system variables that can be used in
> prompts or messages, such as the current slot or modem?  Such as prompt
> "slot:%slot/mod:%modem Login:"
>
> ----------------------------------
> Kevin Hemsley
> Systems Engineer
> Microserv Computer Technologies, Inc.
> [e-mail]
> KB7TYA
>
>
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-------------------------------------------------------------------------------

From: "Jorge Lozano" <[e-mail]>
Subject: (usr-tc) proxy redirection...
Date: 20 Oct 2000 12:37:28 -0500

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

Hi...
Anyone know if I can redirect all the http traffic of a group of
users to one proxy server with a radius parameter or something
else....
I want that a group use the web but using a filter installed in a
proxy server.

Thnkss for all...

Jorge Lozano <[e-mail]>
The only way to predict the future is... to create it!
Please visit, http://www.andinet.com

-----BEGIN PGP SIGNATURE-----
Version: PGPfreeware 6.5.8 for non-commercial use <http://www.pgp.com>

iQA/AwUBOfCC2Kp3oywyFVUlEQKCIACfUrcb8plUp9XBC/A6tyyYSm9viSQAoOAs
Ngx57GVjwlfZ7e7YfhqxFV2p
=EjRV
-----END PGP SIGNATURE-----


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-------------------------------------------------------------------------------

From: Charles Sprickman <[e-mail]>
Subject: (usr-tc) Netserver 8 Software?
Date: 20 Oct 2000 13:49:40 -0400 (EDT)

I dug an old Netserver 8 v.34+ out of storage, and thought I'd load up the
latest code, but I don't even *see* this product anywhere on totalservice.

Anyone have any pointers?  Can this be upgraded to v.90?

Thanks,

Charles

| Charles Sprickman                  | Internet Channel
| INCH System Administration Team    | [phone]
| [e-mail]                     | [e-mail]


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-------------------------------------------------------------------------------

From: Marcelo Souza <[e-mail]>
Subject: Re: (usr-tc) ISDN and FILE ATTACH
Date: 20 Oct 2000 17:32:32 -0200 (EDT)

On Thu, 19 Oct 2000, Veda Narayan wrote:

|Quoting Marcelo Souza <[e-mail]>:
|
|>
|>     I'm still having trouble with some ISDN users, that cannot send
|> e-mails with attached files.
|>     The common thing among these users is that they're using a TELES
|> ISDN Winmodem (www.teles.de), and I have may of then, since it's being
|> sold by the local telco.
|>     Someone already told me to reduce the MTU in the ARC, but it does
|> not solve the problem.
|
|MTU could be your problem if fragmentation of data is required.
|What you are saying here is that your clients cannot send emails with
|attachments, which basically tells me that the client is sending the data
|to the router (NAS) which then forwards the same to the mail server
|which may ask you to fragment the data.  The question is where did you setup
|the MTU change?  On radius? on the default user? or on the client?

    My first try was to set on the default user. It did not work. That
time I had feel complains.
    After that I start telling the client to change on dial
adapter. It did work for some of them, but I still have complains.
    I do not set MTU from Radius.

|You see in 4.1.59 if this is a MTU problem - then you have to do the
|following.
|
|Remove all the MTU values that you send from radius
|Set the default user on the HiPer arc to a mtu value of 576 (to start)
|Do not set any specific MTU for the user on the client side.
|
|If this does not work, then info on your connection to the mail server
|is necessary, to understand the path MTU.

    The TC is connect at 100Mbps direct to the same switch which is
connect the mail server also at 100Mbps. The MTU of the ethernet of the
mail server is at 1500.

|By any chance can your users send email using hotmail or other email
|with attachments using the same modem?

    I don't know.

- Marcelo

|-V
|
|
|>     The FW version is:
|>
|>     DSP - 2.1.9
|>     ARC - 4.1.59
|>
|>     Any tip?
|>
|> - Marcelo
|>
|>
|>
|>
|> -
|>  To unsubscribe to usr-tc, send an email to "[e-mail]"
|>  with "unsubscribe usr-tc" in the body of the message.
|>  For information on digests or retrieving files and old messages send
|>  "help" to the same address.  Do not use quotes in your message.
|>
|
|
|
|===========
|
|-V
|
|==========
|


- Marcelo





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-------------------------------------------------------------------------------

From: Veda Narayan <[e-mail]>
Subject: Re: (usr-tc) ISDN and FILE ATTACH
Date: 20 Oct 2000 18:29:53 -0600

Quoting Marcelo Souza <[e-mail]>:
What version of HiPer arc, DSP code are you using currently?

V


> On Thu, 19 Oct 2000, Veda Narayan wrote:
>
> |Quoting Marcelo Souza <[e-mail]>:
> |
> |>
> |>     I'm still having trouble with some ISDN users, that cannot send
> |> e-mails with attached files.
> |>     The common thing among these users is that they're using a TELES
> |> ISDN Winmodem (www.teles.de), and I have may of then, since it's
> being
> |> sold by the local telco.
> |>     Someone already told me to reduce the MTU in the ARC, but it does
> |> not solve the problem.
> |
> |MTU could be your problem if fragmentation of data is required.
> |What you are saying here is that your clients cannot send emails with
> |attachments, which basically tells me that the client is sending the
> data
> |to the router (NAS) which then forwards the same to the mail server
> |which may ask you to fragment the data.  The question is where did you
> setup
> |the MTU change?  On radius? on the default user? or on the client?
>
>     My first try was to set on the default user. It did not work. That
> time I had feel complains.
>     After that I start telling the client to change on dial
> adapter. It did work for some of them, but I still have complains.
>     I do not set MTU from Radius.
>
> |You see in 4.1.59 if this is a MTU problem - then you have to do the
> |following.
> |
> |Remove all the MTU values that you send from radius
> |Set the default user on the HiPer arc to a mtu value of 576 (to start)
> |Do not set any specific MTU for the user on the client side.
> |
> |If this does not work, then info on your connection to the mail server
> |is necessary, to understand the path MTU.
>
>     The TC is connect at 100Mbps direct to the same switch which is
> connect the mail server also at 100Mbps. The MTU of the ethernet of the
> mail server is at 1500.
>
> |By any chance can your users send email using hotmail or other email
> |with attachments using the same modem?
>
>     I don't know.
>
> - Marcelo
>
> |-V
> |
> |
> |>     The FW version is:
> |>
> |>     DSP - 2.1.9
> |>     ARC - 4.1.59
> |>
> |>     Any tip?
> |>
> |> - Marcelo
> |>
> |>
> |>
> |>
> |> -
> |>  To unsubscribe to usr-tc, send an email to "[e-mail]"
> |>  with "unsubscribe usr-tc" in the body of the message.
> |>  For information on digests or retrieving files and old messages send
> |>  "help" to the same address.  Do not use quotes in your message.
> |>
> |
> |
> |
> |===========
> |
> |-V
> |
> |==========
> |
>
>
> - Marcelo
>
>
>
>



===========

-V

==========

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-------------------------------------------------------------------------------

From: Marcelo Souza <[e-mail]>
Subject: Re: (usr-tc) ISDN and FILE ATTACH
Date: 20 Oct 2000 21:38:58 -0200 (EDT)

On Fri, 20 Oct 2000, Veda Narayan wrote:

|Quoting Marcelo Souza <[e-mail]>:
|What version of HiPer arc, DSP code are you using currently?

    DSP - 2.1.9
    ARC - 4.1.59

- Marcelo

|> On Thu, 19 Oct 2000, Veda Narayan wrote:
|>
|> |Quoting Marcelo Souza <[e-mail]>:
|> |
|> |>
|> |>     I'm still having trouble with some ISDN users, that cannot send
|> |> e-mails with attached files.
|> |>     The common thing among these users is that they're using a TELES
|> |> ISDN Winmodem (www.teles.de), and I have may of then, since it's
|> being
|> |> sold by the local telco.
|> |>     Someone already told me to reduce the MTU in the ARC, but it does
|> |> not solve the problem.
|> |
|> |MTU could be your problem if fragmentation of data is required.
|> |What you are saying here is that your clients cannot send emails with
|> |attachments, which basically tells me that the client is sending the
|> data
|> |to the router (NAS) which then forwards the same to the mail server
|> |which may ask you to fragment the data.  The question is where did you
|> setup
|> |the MTU change?  On radius? on the default user? or on the client?
|>
|>     My first try was to set on the default user. It did not work. That
|> time I had feel complains.
|>     After that I start telling the client to change on dial
|> adapter. It did work for some of them, but I still have complains.
|>     I do not set MTU from Radius.
|>
|> |You see in 4.1.59 if this is a MTU problem - then you have to do the
|> |following.
|> |
|> |Remove all the MTU values that you send from radius
|> |Set the default user on the HiPer arc to a mtu value of 576 (to start)
|> |Do not set any specific MTU for the user on the client side.
|> |
|> |If this does not work, then info on your connection to the mail server
|> |is necessary, to understand the path MTU.
|>
|>     The TC is connect at 100Mbps direct to the same switch which is
|> connect the mail server also at 100Mbps. The MTU of the ethernet of the
|> mail server is at 1500.
|>
|> |By any chance can your users send email using hotmail or other email
|> |with attachments using the same modem?
|>
|>     I don't know.
|>
|> - Marcelo
|>
|> |-V
|> |
|> |
|> |>     The FW version is:
|> |>
|> |>     DSP - 2.1.9
|> |>     ARC - 4.1.59
|> |>
|> |>     Any tip?
|> |>
|> |> - Marcelo
|> |>
|> |>
|> |>
|> |>
|> |> -
|> |>  To unsubscribe to usr-tc, send an email to "[e-mail]"
|> |>  with "unsubscribe usr-tc" in the body of the message.
|> |>  For information on digests or retrieving files and old messages send
|> |>  "help" to the same address.  Do not use quotes in your message.
|> |>
|> |
|> |
|> |
|> |===========
|> |
|> |-V
|> |
|> |==========
|> |
|>
|>
|> - Marcelo
|>
|>
|>
|>
|
|
|
|===========
|
|-V
|
|==========
|


- Marcelo




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-------------------------------------------------------------------------------

From: Veda Narayan <[e-mail]>
Subject: Re: (usr-tc) ISDN and FILE ATTACH
Date: 21 Oct 2000 07:58:02 -0600

Quoting Marcelo Souza <[e-mail]>:

> On Fri, 20 Oct 2000, Veda Narayan wrote:
>
> |Quoting Marcelo Souza <[e-mail]>:
> |What version of HiPer arc, DSP code are you using currently?
>
>     DSP - 2.1.9
>
>     ARC - 4.1.59

You have already tried the MTU and did not work, the only other option that
remains is to collect debug and identify the issue.  Now since 4.1.59 code is
quite old, I would suggest that you upgrade to 4.1.13 and then see if there is
any improvement.  If it does not improve I can sure help you debug the problem.

regards

V

>
> - Marcelo
>

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-------------------------------------------------------------------------------

From: "Marshall Morgan" <[e-mail]>
Subject: Re: (usr-tc) proxy redirection...
Date: 22 Oct 2000 01:46:04 -0500

Called WCCP (on a router normally).  Check out Cisco's website for more info
(other vendors support it as well).

Marshall Morgan

Internet Doorway, Inc (aka NETDOOR)
http://www.netdoor.com

----- Original Message -----
Sent: Friday, October 20, 2000 12:37 PM


> -----BEGIN PGP SIGNED MESSAGE-----
> Hash: SHA1
>
> Hi...
> Anyone know if I can redirect all the http traffic of a group of
> users to one proxy server with a radius parameter or something
> else....
> I want that a group use the web but using a filter installed in a
> proxy server.
>
> Thnkss for all...
>
> Jorge Lozano <[e-mail]>
> The only way to predict the future is... to create it!
> Please visit, http://www.andinet.com
>
> -----BEGIN PGP SIGNATURE-----
> Version: PGPfreeware 6.5.8 for non-commercial use <http://www.pgp.com>
>
> iQA/AwUBOfCC2Kp3oywyFVUlEQKCIACfUrcb8plUp9XBC/A6tyyYSm9viSQAoOAs
> Ngx57GVjwlfZ7e7YfhqxFV2p
> =EjRV
> -----END PGP SIGNATURE-----
>
>
> -
>  To unsubscribe to usr-tc, send an email to "[e-mail]"
>  with "unsubscribe usr-tc" in the body of the message.
>  For information on digests or retrieving files and old messages send
>  "help" to the same address.  Do not use quotes in your message.
>
>


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-------------------------------------------------------------------------------

From: "Mike Wilker" <[e-mail]>
Subject: Re: (usr-tc) TCH Latchup problems, continued
Date: 22 Oct 2000 12:37:29 -0500

We had a problem on several of our chassis running both 486 & P5 NMCs, as
well as both 64 & 128 MB Arcs where a memory leak would eventually cause the
Arc to stop taking new calls until it was rebooted.  3Com wrote a
maintenance release that took care of the problem, and apparently the newest
code on there site incorporates that fix, however I didn't like the
compatibility issues with that so I haven't upgraded to it yet.

Mike


----- Original Message -----
Sent: Thursday, October 19, 2000 9:10 PM


> We are running 5.0.9 at this time. I am strongly considering wiping the
box
> completely back to defaults and starting over. I do seem to remember in
the
> old days the best way to clear up weird modem problems was to reset the
> modems to the default configuration. After so many upgrades there is no
> telling what the HiperArc configuration is.
>
> Mark Thornton
> San Marcos Internet, Inc.
> 512-393-5300
>
>
> ----- Original Message -----
> From: "Mike Wilker" <[e-mail]>
> To: <[e-mail]>
> Sent: Thursday, October 19, 2000 4:55 PM
> Subject: Re: (usr-tc) TCH Latchup problems, continued
>
>
> > Mark, which version of the HiperArc code are you running?
> >
> > Mike Wilker
> > Director of Network Operations
> > Local Link USA & Protocol Communications
> > ----- Original Message -----
> > From: "Mark Thornton" <[e-mail]>
> > To: <[e-mail]>
> > Sent: Wednesday, October 18, 2000 10:44 PM
> > Subject: Re: (usr-tc) TCH Latchup problems, continued
> >
> >
> > > I wonder if the problem may be related to the NMC's. In my systems the
> > only
> > > common thread is the old style NMC's in all of the chassis's. Could
that
> > be
> > > causing a problem that the faster hiperNMC's might resolve? Otherwise,
3
> > > chassis's have quads and hiperDSP's and the rest have all hiperDSP's.
> > >
> > > Mark Thornton
> > > San Marcos Internet, Inc.
> > > 512-393-5300
> > >
> > >
> > >
> > >
> > > -
> > >  To unsubscribe to usr-tc, send an email to "[e-mail]"
> > >  with "unsubscribe usr-tc" in the body of the message.
> > >  For information on digests or retrieving files and old messages send
> > >  "help" to the same address.  Do not use quotes in your message.
> > >
> >
> >
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>
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-------------------------------------------------------------------------------

From: [e-mail]
Subject: Re: (usr-tc) Fast busy...
Date: 23 Oct 2000 07:03:15 -0400


Well...I spent some time with the Verizon engineers who are familiar
with our set-up troubleshooting this problem. I did the same thing I
did the other day when the ARC went down: busied out all the PRIs on
that chassis. We watched as calls were routed correctly onto the next
available PRI as they are supposed to. The difference between this
time and the time I was having trouble was I had a functioning NIC
behind the HiPerARC. This raises an interesting question: does a dead
ARC-NIC cause some kind of strange state on the chassis whereby it
somehow holds the hunt group hostage? If so, how??? Any clues, 3Com?


*********************************************************
Michelle M. Mogil
Network and Computing Systems
735 Rhodes Hall, Cornell University, Ithaca, NY 14853
vox: [phone], fax: [phone]
email: [e-mail]
**********************************************

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-------------------------------------------------------------------------------

From: "Mailing List Reader" <[e-mail]>
Subject: (usr-tc) Source for 128MB module
Date: 23 Oct 2000 18:13:21 -0400

Anyone have a source for the 64MB to 128MB upgrade to the HiPerARC card?
The 3Com version is VERY expensive!


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-------------------------------------------------------------------------------

From: "Brian Becker" <[e-mail]>
Subject: (usr-tc) Total Scrutinizer version 1.2 now available
Date: 23 Oct 2000 18:18:38 -0500

Hey Guys,
We just finished our newest version of Total Scrutinizer. If you haven't had a chance to check it out, please do so. We've added
compatibility with the Netserver card.

http://www.TotalScrutinizer.com


Version 1.2 Is Now Available!!!
Total Scrutinizer is now designed to work with 3Com Total Control Chassis' with HiperARC or NetServer cards and Lucent's Portmaster
3.

Ping and TraceRoute tools are now integrated.

Real-time Signal-to-noise graph (3Com chassis only).

http://www.TotalScrutinizer.com/download.asp

Thanks,
Brian Becker
President, Poplar Bluff Internet, Inc.
Home of TotallyFabricated.com Software:
  Total Scrutinizer (www.TotalScrutinizer.com) - Tech Support Just Got Easier!
  WebGabber (www.WebGabber.com) - html-based Chat Software


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-------------------------------------------------------------------------------

From: Veda Narayan <[e-mail]>
Subject: Re: (usr-tc) Fast busy...
Date: 24 Oct 2000 15:40:10 -0600

Quoting [e-mail]:

>
> Well...I spent some time with the Verizon engineers who are familiar
> with our set-up troubleshooting this problem. I did the same thing I
> did the other day when the ARC went down: busied out all the PRIs on
> that chassis. We watched as calls were routed correctly onto the next
> available PRI as they are supposed to. The difference between this
> time and the time I was having trouble was I had a functioning NIC
> behind the HiPerARC. This raises an interesting question: does a dead
> ARC-NIC cause some kind of strange state on the chassis whereby it
> somehow holds the hunt group hostage? If so, how??? Any clues, 3Com?

A dead nic does not hold the hunt group hostage.  The hunt group is dependent
on your Telco provider.  If your hunt sequence is first available - a dead nic
will roll over.

V

>
>
> *********************************************************
> Michelle M. Mogil
> Network and Computing Systems
> 735 Rhodes Hall, Cornell University, Ithaca, NY 14853
> vox: [phone], fax: [phone]
> email: [e-mail]
> **********************************************
>
> -
>  To unsubscribe to usr-tc, send an email to "[e-mail]"
>  with "unsubscribe usr-tc" in the body of the message.
>  For information on digests or retrieving files and old messages send
>  "help" to the same address.  Do not use quotes in your message.
>



===========

-V

==========

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-------------------------------------------------------------------------------

From: [e-mail]
Subject: Re: (usr-tc) Fast busy...
Date: 25 Oct 2000 07:11:31 -0400

>> Well...I spent some time with the Verizon engineers who are familiar
>> with our set-up troubleshooting this problem. I did the same thing I
>> did the other day when the ARC went down: busied out all the PRIs on
>> that chassis. We watched as calls were routed correctly onto the next
>> available PRI as they are supposed to. The difference between this
>> time and the time I was having trouble was I had a functioning NIC
>> behind the HiPerARC. This raises an interesting question: does a dead
>> ARC-NIC cause some kind of strange state on the chassis whereby it
>> somehow holds the hunt group hostage? If so, how??? Any clues, 3Com?
>
>A dead nic does not hold the hunt group hostage.  The hunt group is dependent
>on your Telco provider.  If your hunt sequence is first available - a dead nic
>will roll over.

I *know* that this is how it's supposed to happen. However, this is
not the way the chassis was behaving in Real Life. I had done a local
busy-out on all the PRIs on the chassis and calls were *not* rolling
onto the next available PRI. The only way I could get the calls to
carry through was to power down the chassis. My question is *why* did
I have to do this? I *should* have been able to just send telco a
busy signal and have the calls roll on.

*********************************************************
Michelle M. Mogil
Network and Computing Systems
735 Rhodes Hall, Cornell University, Ithaca, NY 14853
vox: [phone], fax: [phone]
email: [e-mail]
**********************************************

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From: Jeff Mcadams <[e-mail]>
Subject: Re: (usr-tc) Fast busy...
Date: 25 Oct 2000 09:36:22 -0400

Also sprach [e-mail]
>>> Well...I spent some time with the Verizon engineers who are familiar
>>> with our set-up troubleshooting this problem. I did the same thing I
>>> did the other day when the ARC went down: busied out all the PRIs on
>>> that chassis. We watched as calls were routed correctly onto the
>>> next available PRI as they are supposed to. The difference between
>>> this time and the time I was having trouble was I had a functioning
>>> NIC behind the HiPerARC. This raises an interesting question: does a
>>> dead ARC-NIC cause some kind of strange state on the chassis whereby
>>> it somehow holds the hunt group hostage? If so, how??? Any clues,
>>> 3Com?

>>A dead nic does not hold the hunt group hostage.  The hunt group is
>>dependent on your Telco provider.  If your hunt sequence is first
>>available - a dead nic will roll over.

>I *know* that this is how it's supposed to happen. However, this is not
>the way the chassis was behaving in Real Life. I had done a local
>busy-out on all the PRIs on the chassis and calls were *not* rolling
>onto the next available PRI. The only way I could get the calls to
>carry through was to power down the chassis. My question is *why* did I
>have to do this? I *should* have been able to just send telco a busy
>signal and have the calls roll on.

Let's be careful about what's being said here.  *If* you have the
service loss busy-out functions on the Arc set up, then the Arc can tell
the NMC to busy out lines if the Arc looses its NIC...if you don't have
the service loss busy out stuff set up...you should get a modem
connect, but then no authentication (assuming RADIUS here...if
non-RADIUS, then you'll just get no traffic throughput).

If you loose a DSP or dual-pri nic, then the pri/t1 will be down, and
the switch should skip it regardless (this has nothing to do with the
chassis...the switch will see an alarm on the t1/pri and not even
attempt to send calls down it).

Now then...we get to the issue of setting busy-outs...

This gets into how the switch handles things that the chassis tells it.

The way to get calls to hunt past lines for PRI is to set the B channels
as Local Out Of Service (LOOS).  For the switch to know that the lines
are out of service, though, requires that service messages be able to be
passed between the chassis and the switch...NI-2 doesn't support service
messages, you'll need a custom translation of some type to do service
messages in my experience.

*If*, however, you set the equipment to generate a "busy" signal...the
switch will honor that...meaning that it will pass that busy signal back
to the end-customer and the end-customer will get a busy signal on their
line.  By default, the chassis are set to generate cause code 58 I
believe, which will actually end up generating either a fast busy
signal, or some sort of voice message indicating all circuits are busy
or something like that.  Cause code 17 will generate a normal busy
signal in case you're interested.  The crux of the issue, though, is
that once the switch has decided to try to send a call down a B channel,
the only thing the chassis can really do is reject the call, which
results in a busy signal or voice message, or something along those
lines, for the end-customer.  The only way to prevent this from
happening is for the chassis to inform the switch ahead of time (via
service messages) to not send the call down that B channel, so the
switch won't even try.
--
Jeff McAdams                            Email: [e-mail]
Head Network Administrator              Voice: [phone]
IgLou Internet Services                        [phone]

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From: "Steve Rivera -www.wrca.net" <[e-mail]>
Subject: (usr-tc) FS: Hiper DSP's
Date: 25 Oct 2000 16:12:11 -0400

WR Communication Associates (WRCA) has the following USR equipment available:

Hiper DSP $2900
Hiper NMC w/ nics (NEW) $1500
Hiper NMC, no nic $800 or BO
EdgeServer w/ SCSI nic $1200

Try me for all you USR Hardware needs.
Largest Stocking Total Control Dealer on the Net.

Chassis's, modems, power, cards, filler plates, cables...I have it all.

Steve Rivera (VP) - w-732.833.2111 x102 /  c-732.433.5890 24Hr
(www.isp-networkhardware.com)
Email: [e-mail] - Mobile Email: [e-mail]

Worldwide Provider of Network Hardware Since 1981.













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From: Lists <[e-mail]>
Subject: (usr-tc) 3COM
Date: 26 Oct 2000 11:18:02 +1100 (EST)


Anyone know if people like Krish are still on this list, or what their
e-mail might be?



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From: "Talal Ghaith" <[e-mail]>
Subject: Re: (usr-tc) FS: Hiper DSP's
Date: 26 Oct 2000 11:01:26 +0200

Hi

E1s ot T1s

Talal
----- Original Message -----
Sent: Wednesday, October 25, 2000 10:12 PM


> WR Communication Associates (WRCA) has the following USR equipment
available:
>
> Hiper DSP $2900
> Hiper NMC w/ nics (NEW) $1500
> Hiper NMC, no nic $800 or BO
> EdgeServer w/ SCSI nic $1200
>
> Try me for all you USR Hardware needs.
> Largest Stocking Total Control Dealer on the Net.
>
> Chassis's, modems, power, cards, filler plates, cables...I have it all.
>
> Steve Rivera (VP) - w-732.833.2111 x102 /  c-732.433.5890 24Hr
> (www.isp-networkhardware.com)
> Email: [e-mail] - Mobile Email: [e-mail]
>
> Worldwide Provider of Network Hardware Since 1981.
>
>
>
>
>
>
>
>
>
>
>
>
>
> -
>  To unsubscribe to usr-tc, send an email to "[e-mail]"
>  with "unsubscribe usr-tc" in the body of the message.
>  For information on digests or retrieving files and old messages send
>  "help" to the same address.  Do not use quotes in your message.


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-------------------------------------------------------------------------------

From: Jeff Mcadams <[e-mail]>
Subject: Re: (usr-tc) 3COM
Date: 26 Oct 2000 09:26:57 -0400

Also sprach Lists
>Anyone know if people like Krish are still on this list, or what their
>e-mail might be?

3Com email addresses take the form of [e-mail].

You can reach anyone in the company that way.

I believe Krish is on the list, though not in his official capacity at
3Com.  I'm not sure about others, I suspect Mike Wronski is in the same
situation, but don't know for certain.

Someone in 3Com...oi, they just don't get it...handed down an edict that
the techs were not to participate, or even be subscribed to, usr-tc in
their official capacity.  Gun, foot, bang.  I wish I knew who the person
was that made this decision...or more importantly, that person's
boss...so I could email them using the first bit of information from
this message, letting them know what I think of the decision.  :)
--
Jeff McAdams                            Email: [e-mail]
Head Network Administrator              Voice: [phone]
IgLou Internet Services                        [phone]

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From: "Brian Becker" <[e-mail]>
Subject: RE: (usr-tc) 3COM
Date: 26 Oct 2000 08:41:31 -0500

I agree, it seems like that decision has affected this list negatively.

-----Original Message-----
[mailto:[e-mail]]On Behalf Of Jeff Mcadams
Sent: Thursday, October 26, 2000 8:27 AM


Also sprach Lists
>Anyone know if people like Krish are still on this list, or what their
>e-mail might be?

3Com email addresses take the form of [e-mail].

You can reach anyone in the company that way.

I believe Krish is on the list, though not in his official capacity at
3Com.  I'm not sure about others, I suspect Mike Wronski is in the same
situation, but don't know for certain.

Someone in 3Com...oi, they just don't get it...handed down an edict that
the techs were not to participate, or even be subscribed to, usr-tc in
their official capacity.  Gun, foot, bang.  I wish I knew who the person
was that made this decision...or more importantly, that person's
boss...so I could email them using the first bit of information from
this message, letting them know what I think of the decision.  :)
--
Jeff McAdams                            Email: [e-mail]
Head Network Administrator              Voice: [phone]
IgLou Internet Services                        [phone]

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-------------------------------------------------------------------------------

From: Paul Farber <[e-mail]>
Subject: RE: (usr-tc) 3COM
Date: 26 Oct 2000 10:16:00 -0400 (EDT)

Not to start a flame war, but has 3COM EVER supported it's customers?



Paul Farber
Farber Technology
[e-mail]
Ph  570-628-5303
Fax [phone]

On Thu, 26 Oct 2000, Brian Becker wrote:

> I agree, it seems like that decision has affected this list negatively.
>
> -----Original Message-----
> From: [e-mail]
> [mailto:[e-mail]]On Behalf Of Jeff Mcadams
> Sent: Thursday, October 26, 2000 8:27 AM
> To: [e-mail]
> Subject: Re: (usr-tc) 3COM
>
>
> Also sprach Lists
> >Anyone know if people like Krish are still on this list, or what their
> >e-mail might be?
>
> 3Com email addresses take the form of [e-mail].
>
> You can reach anyone in the company that way.
>
> I believe Krish is on the list, though not in his official capacity at
> 3Com.  I'm not sure about others, I suspect Mike Wronski is in the same
> situation, but don't know for certain.
>
> Someone in 3Com...oi, they just don't get it...handed down an edict that
> the techs were not to participate, or even be subscribed to, usr-tc in
> their official capacity.  Gun, foot, bang.  I wish I knew who the person
> was that made this decision...or more importantly, that person's
> boss...so I could email them using the first bit of information from
> this message, letting them know what I think of the decision.  :)
> --
> Jeff McAdams                            Email: [e-mail]
> Head Network Administrator              Voice: [phone]
> IgLou Internet Services                        [phone]
>
> -
>  To unsubscribe to usr-tc, send an email to "[e-mail]"
>  with "unsubscribe usr-tc" in the body of the message.
>  For information on digests or retrieving files and old messages send
>  "help" to the same address.  Do not use quotes in your message.
>
>
> -
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>  with "unsubscribe usr-tc" in the body of the message.
>  For information on digests or retrieving files and old messages send
>  "help" to the same address.  Do not use quotes in your message.
>


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-------------------------------------------------------------------------------

From: "Mark Thornton" <[e-mail]>
Subject: Re: (usr-tc) 3COM
Date: 26 Oct 2000 09:27:42 -0500

> Not to start a flame war, but has 3COM EVER supported it's customers?

In my most recent problem I have to admit that a couple of 3Com lurkers came
to my rescue offlist. I was having a problem with all of my Arcs' hanging up
after a few days, but it seems no other production facilities on this list
were seeing a similar behaviour. I wish they could post publicly and be
recognized but they can't. I do appreciate that they cared and contacted me
offering suggestions.

As far as 3Com is concerned, several months ago there was some talk to me
about changing the non-hardware replacement support costs. Several days ago
there was additional mention of a possible offering of telephone and code
support independent of hardware support. I am hoping that they will consider
the cost per chassis issue and make it afordable. I understand the linear
increase in price for hardware replacement, but code and tech support
requires a lot less intervention per chassis when they are in groups so the
cost could and should drop significantly for multiple units (starting at
two, not two hundred!).

Mark Thornton
San Marcos Internet, Inc.
512-393-5300



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-------------------------------------------------------------------------------

From: "Brian Becker" <[e-mail]>
Subject: RE: (usr-tc) 3COM
Date: 26 Oct 2000 09:49:52 -0500

here! here! to that. It is nice that they (3Com workers) care enough about us that they will contact us off list. I've had it happen
to me before as well.

Brian

Brian Becker
President, Poplar Bluff Internet, Inc.
Home of TotallyFabricated.com Software:
  Total Scrutinizer (www.TotalScrutinizer.com) - Tech Support Just Got Easier!
  WebGabber (www.WebGabber.com) - html-based Chat Software

-----Original Message-----
[mailto:[e-mail]]On Behalf Of Mark Thornton
Sent: Thursday, October 26, 2000 9:28 AM


> Not to start a flame war, but has 3COM EVER supported it's customers?

In my most recent problem I have to admit that a couple of 3Com lurkers came
to my rescue offlist. I was having a problem with all of my Arcs' hanging up
after a few days, but it seems no other production facilities on this list
were seeing a similar behaviour. I wish they could post publicly and be
recognized but they can't. I do appreciate that they cared and contacted me
offering suggestions.

As far as 3Com is concerned, several months ago there was some talk to me
about changing the non-hardware replacement support costs. Several days ago
there was additional mention of a possible offering of telephone and code
support independent of hardware support. I am hoping that they will consider
the cost per chassis issue and make it afordable. I understand the linear
increase in price for hardware replacement, but code and tech support
requires a lot less intervention per chassis when they are in groups so the
cost could and should drop significantly for multiple units (starting at
two, not two hundred!).

Mark Thornton
San Marcos Internet, Inc.
512-393-5300



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-------------------------------------------------------------------------------

From: Jeff Mcadams <[e-mail]>
Subject: Re: (usr-tc) 3COM
Date: 26 Oct 2000 10:54:39 -0400

Also sprach Paul Farber
>Not to start a flame war, but has 3COM EVER supported it's customers?

Its all a matter of degree.  When you're used to downright pitiful
support, merely bad support is welcome.  :)  Conversely...when you're
used to bad support...anything done to make it even worse is doubly
insulting...first because you couldn't imagine it could get any worse
and it does, and second because you just plain are getting worse support
than previously...



And...I think its about time to say again.  The techs are great...its
the godawful administrative nightmare in getting the support in the
first place that's so incredibly insulting.  Mark mentioned that techs
helped him off-list.  That's about par for the course for them, they go
the extra mile...often even beyond what 3Com would even *allow* them to
do if 3Com knew, let alone what 3Com would encourage them to do.
--
Jeff McAdams                            Email: [e-mail]
Head Network Administrator              Voice: [phone]
IgLou Internet Services                        [phone]

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-------------------------------------------------------------------------------

From: Jeff Mcadams <[e-mail]>
Subject: Re: (usr-tc) 3COM
Date: 26 Oct 2000 10:56:49 -0400

Also sprach Mark Thornton
>As far as 3Com is concerned, several months ago there was some talk to
>me about changing the non-hardware replacement support costs. Several
>days ago there was additional mention of a possible offering of
>telephone and code support independent of hardware support. I am hoping
>that they will consider the cost per chassis issue and make it
>afordable. I understand the linear increase in price for hardware
>replacement, but code and tech support requires a lot less intervention
>per chassis when they are in groups so the cost could and should drop
>significantly for multiple units (starting at two, not two hundred!).

Indeed...I've caught wind of a bit of this as well...

My response is basically..."about time."

I've only been yelling at them (sometimes literally!) for 3 years to get
a clue in this area.  I'm still not convinced its going to happen...but
we'll see.
--
Jeff McAdams                            Email: [e-mail]
Head Network Administrator              Voice: [phone]
IgLou Internet Services                        [phone]

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-------------------------------------------------------------------------------

From: "Steve Rivera -www.wrca.net" <[e-mail]>
Subject: Re: (usr-tc) FS: Hiper DSP's
Date: 26 Oct 2000 11:20:45 -0400

Still T1's.

At 11:01 AM 10/26/2000 +0200, you wrote:
>Hi
>
>E1s ot T1s
>
>Talal
>----- Original Message -----
>From: "Steve Rivera -www.wrca.net" <[e-mail]>
>To: <[e-mail]>
>Sent: Wednesday, October 25, 2000 10:12 PM
>Subject: (usr-tc) FS: Hiper DSP's
>
>
> > WR Communication Associates (WRCA) has the following USR equipment
>available:
> >
> > Hiper DSP $2900
> > Hiper NMC w/ nics (NEW) $1500
> > Hiper NMC, no nic $800 or BO
> > EdgeServer w/ SCSI nic $1200
> >
> > Try me for all you USR Hardware needs.
> > Largest Stocking Total Control Dealer on the Net.
> >
> > Chassis's, modems, power, cards, filler plates, cables...I have it all.
> >
> > Steve Rivera (VP) - w-732.833.2111 x102 /  c-732.433.5890 24Hr
> > (www.isp-networkhardware.com)
> > Email: [e-mail] - Mobile Email: [e-mail]
> >
> > Worldwide Provider of Network Hardware Since 1981.
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> > -
> >  To unsubscribe to usr-tc, send an email to "[e-mail]"
> >  with "unsubscribe usr-tc" in the body of the message.
> >  For information on digests or retrieving files and old messages send
> >  "help" to the same address.  Do not use quotes in your message.
>
>
>-
>  To unsubscribe to usr-tc, send an email to "[e-mail]"
>  with "unsubscribe usr-tc" in the body of the message.
>  For information on digests or retrieving files and old messages send
>  "help" to the same address.  Do not use quotes in your message.


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-------------------------------------------------------------------------------

From: K Mitchell <[e-mail]>
Subject: Re: (usr-tc) 3COM
Date: 27 Oct 2000 09:41:05 -0400

At 09:26 AM 10/26/00 -0400, Jeff Mcadams wrote:
>Someone in 3Com...oi, they just don't get it...handed down an edict that
>the techs were not to participate, or even be subscribed to, usr-tc in
>their official capacity.

I think it goes hand in hand with a fundamental flaw in 3Com's corporate
policy, that being that tech support should be a revenue-positive branch.
My compliments go out as well to those at 3Com who do try to offer
assistance as they are able to. It shows that at least some people at 3Com
do "get the point", sadly none of them are decision makers.


--
Kirk Mitchell-General Manager    [e-mail]
Keystone Connect                 Unlock Your World
Altoona, PA  814-941-5000        http://www.keyconn.net


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-------------------------------------------------------------------------------

From: "D. W. Piper" <[e-mail]>
Subject: (usr-tc) Trap Settings for Modem Alarms?
Date: 27 Oct 2000 12:09:21 -0700

Every so often we'll have a situation arise where users complain they
are getting busy signals or dead air, and find that one of the quad
modems is showing a red alarm when a call tries to connect to it.
Resetting the modem generally corrects the problem.

I'm trying to discover whether there are any trap settings that can be
used to detect this kind of problem so that we can use Alarm Server to
alert us to the problem, and resolve it before it has much impact on our
customers.  Does anyone know which trap settings, if any, would be
useful in this situation?

TIA,

David




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-------------------------------------------------------------------------------

From: John Mies <[e-mail]>
Subject: (usr-tc) Temporarily dead chassis
Date: 27 Oct 2000 16:51:33 -0500

Something happened the other day that hasn't happened before, wonder if
anyone else has experienced this.

Users called with complaints of fast busies. The chassis was completely
unlit, but when I flipped the rocker switch off and then on, the chassis
powered right up. The UPS was fully charged also.

John Mies


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-------------------------------------------------------------------------------

From: Mark Levy <[e-mail]>
Subject: Re: (usr-tc) Temporarily dead chassis
Date: 27 Oct 2000 16:56:46 -0500

How many cards do you have in your chassis?

John Mies wrote:
>
> Something happened the other day that hasn't happened before, wonder if
> anyone else has experienced this.
>
> Users called with complaints of fast busies. The chassis was completely
> unlit, but when I flipped the rocker switch off and then on, the chassis
> powered right up. The UPS was fully charged also.
>
> John Mies

--
Mark E. Levy, President
FSINet, Inc.
800-827-6085 x202
847-753-6832 fax
www.fsi.net
[e-mail]

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From: Brian <[e-mail]>
Subject: RE: (usr-tc) 3COM
Date: 27 Oct 2000 20:52:06 -0500 (CDT)

On Thu, 26 Oct 2000, Paul Farber wrote:

> Not to start a flame war, but has 3COM EVER supported it's customers?

no, USR did thought.  And even though alot of us had serious issues and
frustrations, cluefull techs like Mike and Krish were our lifeline to get
us thru these things.  ISP's with millions of dollars invested in 3Com
could find their answers here.  I believe 3com benefitted to, by bringing
talent like senior engineers to the list, the discussions escalated to
very technical and progress was made on all sides.

Brian


>
>
>
> Paul Farber
> Farber Technology
> [e-mail]
> Ph  570-628-5303
> Fax [phone]
>

Brian Feeny, CCNP, CCDP       [e-mail]
Network Administrator
ShreveNet Inc. (ASN 11881)


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-------------------------------------------------------------------------------

From: Lists <[e-mail]>
Subject: Re: (usr-tc) 3COM
Date: 28 Oct 2000 22:47:05 +1100 (EST)


> Someone in 3Com...oi, they just don't get it...handed down an edict
> that the techs were not to participate, or even be subscribed to,
> usr-tc in their official capacity.

Oh, OK, I must have missed that bit.  That makes the picture somewhat
clearer.  I did wonder why the most helpful 3COM people had mysteriously
disappeared from the list.

> Gun, foot, bang.

Got that in one.

Funny thing is we actually have a Cisco support contract, but find it
*cheaper* to buy and carry our own spares for 3COM gear.  Of course we
don't get software, but then all our staff has been end-of-lifed by 3COM,
so there's unlikely to ever be any useful software updates anyway.

Cisco staff regularly help out on mailing lists (in fact, Cisco host some
of the lists), but we still have a contract.

Cutting staff out of mailing lists won't sell more contracts - in fact, my
gut feeling is it'll just sell less hardware/contracts.



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From: John Mies <[e-mail]>
Subject: Re: (usr-tc) Temporarily dead chassis
Date: 28 Oct 2000 15:27:07 -0500

There are three.


At 04:56 PM 10/27/00 -0500, you wrote:

>How many cards do you have in your chassis?
>
>John Mies wrote:
> >
> > Something happened the other day that hasn't happened before, wonder if
> > anyone else has experienced this.
> >
> > Users called with complaints of fast busies. The chassis was completely
> > unlit, but when I flipped the rocker switch off and then on, the chassis
> > powered right up. The UPS was fully charged also.
> >
> > John Mies
>
>--
>---------------------------------------------------------------------
>Mark E. Levy, President
>FSINet, Inc.
>800-827-6085 x202
>847-753-6832 fax
>www.fsi.net
>[e-mail]
>---------------------------------------------------------------------
>
>-
>  To unsubscribe to usr-tc, send an email to "[e-mail]"
>  with "unsubscribe usr-tc" in the body of the message.
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>-=-=-
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From: Paul Farber <[e-mail]>
Subject: Re: (usr-tc) Temporarily dead chassis
Date: 28 Oct 2000 16:51:28 -0400 (EDT)

Thermal shutdown of the power supply?

Paul Farber
Farber Technology
[e-mail]
Ph  570-628-5303
Fax [phone]

On Sat, 28 Oct 2000, John Mies wrote:

> There are three.
>
>
> At 04:56 PM 10/27/00 -0500, you wrote:
>
> >How many cards do you have in your chassis?
> >
> >John Mies wrote:
> > >
> > > Something happened the other day that hasn't happened before, wonder if
> > > anyone else has experienced this.
> > >
> > > Users called with complaints of fast busies. The chassis was completely
> > > unlit, but when I flipped the rocker switch off and then on, the chassis
> > > powered right up. The UPS was fully charged also.
> > >
> > > John Mies
> >
> >--
> >---------------------------------------------------------------------
> >Mark E. Levy, President
> >FSINet, Inc.
> >800-827-6085 x202
> >847-753-6832 fax
> >www.fsi.net
> >[e-mail]
> >---------------------------------------------------------------------
> >
> >-
> >  To unsubscribe to usr-tc, send an email to "[e-mail]"
> >  with "unsubscribe usr-tc" in the body of the message.
> >  For information on digests or retrieving files and old messages send
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> >
> >
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>
>
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From: "Mark E. Levy" <[e-mail]>
Subject: Re: (usr-tc) Temporarily dead chassis
Date: 28 Oct 2000 16:07:44 -0500

That's what I was thinking, but unless the p/s is defective, the fans
aren't working, or the ambient temp is too high, it's not likely with
only three cards.


Paul Farber wrote:
>
> Thermal shutdown of the power supply?
>
> Paul Farber
> Farber Technology
> [e-mail]
> Ph  570-628-5303
> Fax [phone]
>
> On Sat, 28 Oct 2000, John Mies wrote:
>
> > There are three.
> >
> >
> > At 04:56 PM 10/27/00 -0500, you wrote:
> >
> > >How many cards do you have in your chassis?
> > >
> > >John Mies wrote:
> > > >
> > > > Something happened the other day that hasn't happened before, wonder if
> > > > anyone else has experienced this.
> > > >
> > > > Users called with complaints of fast busies. The chassis was completely
> > > > unlit, but when I flipped the rocker switch off and then on, the chassis
> > > > powered right up. The UPS was fully charged also.
> > > >
> > > > John Mies
> > >
> > >--
> > >---------------------------------------------------------------------
> > >Mark E. Levy, President
> > >FSINet, Inc.
> > >800-827-6085 x202
> > >847-753-6832 fax
> > >www.fsi.net
> > >[e-mail]
> > >---------------------------------------------------------------------
> > >
> > >-
> > >  To unsubscribe to usr-tc, send an email to "[e-mail]"
> > >  with "unsubscribe usr-tc" in the body of the message.
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> > >
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> > >-=-=-
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> >
> >
> > -
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>
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--
Mark E. Levy, President
FSINet, Inc.
800-827-6085 x202
847-753-6832 fax
www.fsi.net
[e-mail]

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From: Paul Farber <[e-mail]>
Subject: Re: (usr-tc) Temporarily dead chassis
Date: 28 Oct 2000 17:33:42 -0400 (EDT)

Well if they *did* work correctly then you wouldn't have this type of
problem?  Right?

If it happens once, oh well... if it happens again send the PS back under
RMA after you open a ticket (if you have a support contract).

Paul Farber
Farber Technology
[e-mail]
Ph  570-628-5303
Fax [phone]

On Sat, 28 Oct 2000, Mark E. Levy wrote:

> That's what I was thinking, but unless the p/s is defective, the fans
> aren't working, or the ambient temp is too high, it's not likely with
> only three cards.
>
>
> Paul Farber wrote:
> >
> > Thermal shutdown of the power supply?
> >
> > Paul Farber
> > Farber Technology
> > [e-mail]
> > Ph  570-628-5303
> > Fax [phone]
> >
> > On Sat, 28 Oct 2000, John Mies wrote:
> >
> > > There are three.
> > >
> > >
> > > At 04:56 PM 10/27/00 -0500, you wrote:
> > >
> > > >How many cards do you have in your chassis?
> > > >
> > > >John Mies wrote:
> > > > >
> > > > > Something happened the other day that hasn't happened before, wonder if
> > > > > anyone else has experienced this.
> > > > >
> > > > > Users called with complaints of fast busies. The chassis was completely
> > > > > unlit, but when I flipped the rocker switch off and then on, the chassis
> > > > > powered right up. The UPS was fully charged also.
> > > > >
> > > > > John Mies
> > > >
> > > >--
> > > >---------------------------------------------------------------------
> > > >Mark E. Levy, President
> > > >FSINet, Inc.
> > > >800-827-6085 x202
> > > >847-753-6832 fax
> > > >www.fsi.net
> > > >[e-mail]
> > > >---------------------------------------------------------------------
> > > >
> > > >-
> > > >  To unsubscribe to usr-tc, send an email to "[e-mail]"
> > > >  with "unsubscribe usr-tc" in the body of the message.
> > > >  For information on digests or retrieving files and old messages send
> > > >  "help" to the same address.  Do not use quotes in your message.
> > > >
> > > >
> > > >-=-=-
> > > >SBG-Priority: 4 (Low) http://www.internz.com/SpamBeGone/
> > >
> > >
> > > -
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>
> --
> ---------------------------------------------------------------------
> Mark E. Levy, President
> FSINet, Inc.
> 800-827-6085 x202
> 847-753-6832 fax
> www.fsi.net
> [e-mail]
> ---------------------------------------------------------------------
>
> -
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From: <[e-mail]>
Subject: Re: (usr-tc) Temporarily dead chassis
Date: 28 Oct 2000 17:34:24 -0400 (EDT)


    We had a simliar experience...  It turned out that the UPS was not
"BIG" enough to handle the power requirements for the chassis.  We would
get a "brownout" and the chassis would shut down.  I ask about this over a
year ago on the list and no one seemed to have the answer.  KRISH told me
that the power sensing switches on the newer chassis were a little more
sensative.  We upgraded the UPS and have not had the chassis drop offline
again!  Moral of the story... Upgrade to a little larger UPS!

==============================================================================
Phillip Ferraro                WorldNet Access, Inc
[e-mail]    Onslow County's PREMIER InterNet Service
Voice [phone]            824 Gumbranch Square, Suite Q
FAX   [phone]             Jacksonville, Nc  28540-6269
==============================================================================

On Sat, 28 Oct 2000, Mark E. Levy wrote:

> That's what I was thinking, but unless the p/s is defective, the fans
> aren't working, or the ambient temp is too high, it's not likely with
> only three cards.
>
>
> Paul Farber wrote:
> >
> > Thermal shutdown of the power supply?
> >
> > Paul Farber
> > Farber Technology
> > [e-mail]
> > Ph  570-628-5303
> > Fax [phone]
> >
> > On Sat, 28 Oct 2000, John Mies wrote:
> >
> > > There are three.
> > >
> > >
> > > At 04:56 PM 10/27/00 -0500, you wrote:
> > >
> > > >How many cards do you have in your chassis?
> > > >
> > > >John Mies wrote:
> > > > >
> > > > > Something happened the other day that hasn't happened before, wonder if
> > > > > anyone else has experienced this.
> > > > >
> > > > > Users called with complaints of fast busies. The chassis was completely
> > > > > unlit, but when I flipped the rocker switch off and then on, the chassis
> > > > > powered right up. The UPS was fully charged also.
> > > > >
> > > > > John Mies
> > > >
> > > >--
> > > >---------------------------------------------------------------------
> > > >Mark E. Levy, President
> > > >FSINet, Inc.
> > > >800-827-6085 x202
> > > >847-753-6832 fax
> > > >www.fsi.net
> > > >[e-mail]
> > > >---------------------------------------------------------------------
> > > >
> > > >-
> > > >  To unsubscribe to usr-tc, send an email to "[e-mail]"
> > > >  with "unsubscribe usr-tc" in the body of the message.
> > > >  For information on digests or retrieving files and old messages send
> > > >  "help" to the same address.  Do not use quotes in your message.
> > > >
> > > >
> > > >-=-=-
> > > >SBG-Priority: 4 (Low) http://www.internz.com/SpamBeGone/
> > >
> > >
> > > -
> > >  To unsubscribe to usr-tc, send an email to "[e-mail]"
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> > >
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>
> --
> ---------------------------------------------------------------------
> Mark E. Levy, President
> FSINet, Inc.
> 800-827-6085 x202
> 847-753-6832 fax
> www.fsi.net
> [e-mail]
> ---------------------------------------------------------------------
>
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-------------------------------------------------------------------------------

From: Charles Sprickman <[e-mail]>
Subject: Re: (usr-tc) Temporarily dead chassis
Date: 28 Oct 2000 18:40:16 -0400 (EDT)

On Sat, 28 Oct 2000, Mark E. Levy wrote:

> That's what I was thinking, but unless the p/s is defective, the fans
> aren't working, or the ambient temp is too high, it's not likely with
> only three cards.

We once had the switchroom where we colo our racks lose A/C for a
weekend.  The chassis (six stacked one above the other, full quads/1 DSP
in each) continued to run the whole time.  The ambient temperature was
about 110, the inlet on the top chassis was about 140.

Not recommended to keep running at that temp, but I could find no way to
power down remotely :)

Charles

>
> Paul Farber wrote:
> >
> > Thermal shutdown of the power supply?
> >
> > Paul Farber
> > Farber Technology
> > [e-mail]
> > Ph  570-628-5303
> > Fax [phone]
> >
> > On Sat, 28 Oct 2000, John Mies wrote:
> >
> > > There are three.
> > >
> > >
> > > At 04:56 PM 10/27/00 -0500, you wrote:
> > >
> > > >How many cards do you have in your chassis?
> > > >
> > > >John Mies wrote:
> > > > >
> > > > > Something happened the other day that hasn't happened before, wonder if
> > > > > anyone else has experienced this.
> > > > >
> > > > > Users called with complaints of fast busies. The chassis was completely
> > > > > unlit, but when I flipped the rocker switch off and then on, the chassis
> > > > > powered right up. The UPS was fully charged also.
> > > > >
> > > > > John Mies
> > > >
> > > >--
> > > >---------------------------------------------------------------------
> > > >Mark E. Levy, President
> > > >FSINet, Inc.
> > > >800-827-6085 x202
> > > >847-753-6832 fax
> > > >www.fsi.net
> > > >[e-mail]
> > > >---------------------------------------------------------------------
> > > >
> > > >-
> > > >  To unsubscribe to usr-tc, send an email to "[e-mail]"
> > > >  with "unsubscribe usr-tc" in the body of the message.
> > > >  For information on digests or retrieving files and old messages send
> > > >  "help" to the same address.  Do not use quotes in your message.
> > > >
> > > >
> > > >-=-=-
> > > >SBG-Priority: 4 (Low) http://www.internz.com/SpamBeGone/
> > >
> > >
> > > -
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>
> --
> ---------------------------------------------------------------------
> Mark E. Levy, President
> FSINet, Inc.
> 800-827-6085 x202
> 847-753-6832 fax
> www.fsi.net
> [e-mail]
> ---------------------------------------------------------------------
>
> -
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-------------------------------------------------------------------------------

From: Jeff Mcadams <[e-mail]>
Subject: Re: (usr-tc) Temporarily dead chassis
Date: 28 Oct 2000 23:40:49 -0400

Also sprach Charles Sprickman
>Not recommended to keep running at that temp, but I could find no way
>to power down remotely :)

APC MasterSwitches are your friend.  :)

Actually...we don't have our chassis on MasterSwitches...yet...haven't
convinced the folks with the purse-strings of the benefits yet...I'm
still working on it though.  We do use them for our servers though
(mostly Sparcs), they're great.
--
Jeff McAdams                            Email: [e-mail]
Head Network Administrator              Voice: [phone]
IgLou Internet Services                        [phone]

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-------------------------------------------------------------------------------

From: Aaron Nabil <[e-mail]>
Subject: (usr-tc) note on busy out w/custom ISDN
Date: 29 Oct 2000 05:36:25 -0800 (PST)


I just ran into something interesting that is worth noting.

Aparently the hiperdsp's won't re-send a service message if they
lose their D-channel connection (switch goes does, PRI swapped, etc)
or (like I think they should) if they get a call routed to an
out-of-service B channel.

So if your CO loses track of which B channels are out of service,
either cause the CLEC crashed their switch or you do something like plug
the PRI into the wrong slot, you'll start getting calls again
to the out-of-service channels, breaking your hunting.

The only cure I can think of is to reset the card.

3com should modify their software to re-send service messages if the
d-channel is lost or the card gets a call on a channel that it thinks
is out-of-service.




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-------------------------------------------------------------------------------

From: "David Hamilton" <[e-mail]>
Subject: RE: (usr-tc) 3COM
Date: 30 Oct 2000 10:41:14 -0500

Have any of you tried the Official 3com mailing lists?

> -----Original Message-----
> From: [e-mail]
> [mailto:[e-mail]]On Behalf Of Lists
> Sent: Saturday, October 28, 2000 7:47 AM
> To: [e-mail]
> Subject: Re: (usr-tc) 3COM
>
>
>
> > Someone in 3Com...oi, they just don't get it...handed down an edict
> > that the techs were not to participate, or even be subscribed to,
> > usr-tc in their official capacity.
>
> Oh, OK, I must have missed that bit.  That makes the picture somewhat
> clearer.  I did wonder why the most helpful 3COM people had mysteriously
> disappeared from the list.
>
> > Gun, foot, bang.
>
> Got that in one.
>
> Funny thing is we actually have a Cisco support contract, but find it
> *cheaper* to buy and carry our own spares for 3COM gear.  Of course we
> don't get software, but then all our staff has been end-of-lifed by 3COM,
> so there's unlikely to ever be any useful software updates anyway.
>
> Cisco staff regularly help out on mailing lists (in fact, Cisco host some
> of the lists), but we still have a contract.
>
> Cutting staff out of mailing lists won't sell more contracts - in fact, my
> gut feeling is it'll just sell less hardware/contracts.
>
>
>
> -
>  To unsubscribe to usr-tc, send an email to "[e-mail]"
>  with "unsubscribe usr-tc" in the body of the message.
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-------------------------------------------------------------------------------

From: Jeff Mcadams <[e-mail]>
Subject: Re: (usr-tc) 3COM
Date: 30 Oct 2000 11:17:40 -0500

Also sprach David Hamilton
>Have any of you tried the Official 3com mailing lists?

Yes...they're painful to anyone with clue.
--
Jeff McAdams                            Email: [e-mail]
Head Network Administrator              Voice: [phone]
IgLou Internet Services                        [phone]

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-------------------------------------------------------------------------------

From: Dayton Internet <[e-mail]>
Subject: (usr-tc) snmp ani
Date: 30 Oct 2000 11:24:31 -0500 (EST)

Does anyone have handy the OID to get the ANI number from the TC?

--
--Rich Adams, President, Dayton Internet Services Inc., Dayton, Ohio--
  [e-mail]--937-586-2500--


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-------------------------------------------------------------------------------

From: "Brian Becker" <[e-mail]>
Subject: RE: (usr-tc) 3COM
Date: 30 Oct 2000 10:27:41 -0600

I haven't, what is the official 3Com TotalControl maillist?

-----Original Message-----
[mailto:[e-mail]]On Behalf Of Jeff Mcadams
Sent: Monday, October 30, 2000 10:18 AM


Also sprach David Hamilton
>Have any of you tried the Official 3com mailing lists?

Yes...they're painful to anyone with clue.
--
Jeff McAdams                            Email: [e-mail]
Head Network Administrator              Voice: [phone]
IgLou Internet Services                        [phone]

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-------------------------------------------------------------------------------

From: "David Hamilton" <[e-mail]>
Subject: RE: (usr-tc) 3COM
Date: 30 Oct 2000 11:17:52 -0500

http://totalservice.3com.com/cgi-bin/w3com/start?totalservice+testforum

[e-mail]
Network Engineer - Voyager.Net
Phone [phone]
f u cn rd ths u cn gt a gd jb n cmptr prgmg




> -----Original Message-----
> From: [e-mail]
> [mailto:[e-mail]]On Behalf Of Brian Becker
> Sent: Monday, October 30, 2000 11:28 AM
> To: [e-mail]
> Subject: RE: (usr-tc) 3COM
>
>
> I haven't, what is the official 3Com TotalControl maillist?
>
> -----Original Message-----
> From: [e-mail]
> [mailto:[e-mail]]On Behalf Of Jeff Mcadams
> Sent: Monday, October 30, 2000 10:18 AM
> To: '[e-mail]'
> Subject: Re: (usr-tc) 3COM
>
>
> Also sprach David Hamilton
> >Have any of you tried the Official 3com mailing lists?
>
> Yes...they're painful to anyone with clue.
> --
> Jeff McAdams                            Email: [e-mail]
> Head Network Administrator              Voice: [phone]
> IgLou Internet Services                        [phone]
>
> -
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-------------------------------------------------------------------------------

From: "Elisee NGAN TAMBA" <[e-mail]>
Subject: (usr-tc) Prices of Cards
Date: 30 Oct 2000 18:06:14 +0100


    Is there anybody who knows where i can get prices about TOTAL CONTROL
Cards.

    I need them for making my proposal to my manager. the dead time runs too
short. If there is anybody who gets the link or the contact i get can get
information, please let me know.

    Thanks in advance.

    Elisee TAMBA


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From: "Steve Rivera -www.wrca.net" <[e-mail]>
Subject: Re: (usr-tc) Prices of Cards
Date: 30 Oct 2000 12:18:56 -0500

I can help you out if you are looking for refurbished.
I think we all agree that Source Tech is the best on New product pricing.

I have REFURBISHED Hiper Bundles, Older 2059 Bundles, cards and accessories
available.

At 06:06 PM 10/30/2000 +0100, you wrote:

>         Is there anybody who knows where i can get prices about TOTAL CONTROL
>Cards.
>
>         I need them for making my proposal to my manager. the dead time
> runs too
>short. If there is anybody who gets the link or the contact i get can get
>information, please let me know.
>
>         Thanks in advance.
>
>         Elisee TAMBA
>
>
>-
>  To unsubscribe to usr-tc, send an email to "[e-mail]"
>  with "unsubscribe usr-tc" in the body of the message.
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-------------------------------------------------------------------------------

From: John Mies <[e-mail]>
Subject: Re: (usr-tc) Temporarily dead chassis
Date: 30 Oct 2000 11:23:25 -0600

It needs something bigger than a 600? It is hard to believe that it would
just shut down the chassis during a brownout and not come back on when the
power comes back up. ALL UPS's are suppossed to have Brown out protection.
Their should be no power drops. It just does not sound logical to me. When
the power goes off it switches and has stayed up until I either shut it
down or the power comes back on, whichever came first, and I have sat
through brownouts here and it has never done it.


At 05:34 PM 10/28/00 -0400, you wrote:


>         We had a simliar experience...  It turned out that the UPS was not
>"BIG" enough to handle the power requirements for the chassis.  We would
>get a "brownout" and the chassis would shut down.  I ask about this over a
>year ago on the list and no one seemed to have the answer.  KRISH told me
>that the power sensing switches on the newer chassis were a little more
>sensative.  We upgraded the UPS and have not had the chassis drop offline
>again!  Moral of the story... Upgrade to a little larger UPS!
>
>==============================================================================
>Phillip Ferraro                         WorldNet Access, Inc
>[e-mail]        Onslow County's PREMIER InterNet Service
>Voice [phone]                824 Gumbranch Square, Suite Q
>FAX   [phone]                 Jacksonville, Nc  28540-6269
>==============================================================================
>
>On Sat, 28 Oct 2000, Mark E. Levy wrote:
>
> > That's what I was thinking, but unless the p/s is defective, the fans
> > aren't working, or the ambient temp is too high, it's not likely with
> > only three cards.
> >
> >
> > Paul Farber wrote:
> > >
> > > Thermal shutdown of the power supply?
> > >
> > > Paul Farber
> > > Farber Technology
> > > [e-mail]
> > > Ph  570-628-5303
> > > Fax [phone]
> > >
> > > On Sat, 28 Oct 2000, John Mies wrote:
> > >
> > > > There are three.
> > > >
> > > >
> > > > At 04:56 PM 10/27/00 -0500, you wrote:
> > > >
> > > > >How many cards do you have in your chassis?
> > > > >
> > > > >John Mies wrote:
> > > > > >
> > > > > > Something happened the other day that hasn't happened before,
> wonder if
> > > > > > anyone else has experienced this.
> > > > > >
> > > > > > Users called with complaints of fast busies. The chassis was
> completely
> > > > > > unlit, but when I flipped the rocker switch off and then on,
> the chassis
> > > > > > powered right up. The UPS was fully charged also.
> > > > > >
> > > > > > John Mies
> > > > >
> > > > >--
> > > > >---------------------------------------------------------------------
> > > > >Mark E. Levy, President
> > > > >FSINet, Inc.
> > > > >800-827-6085 x202
> > > > >847-753-6832 fax
> > > > >www.fsi.net
> > > > >[e-mail]
> > > > >---------------------------------------------------------------------
> > > > >
> > > > >-
> > > > >  To unsubscribe to usr-tc, send an email to "[e-mail]"
> > > > >  with "unsubscribe usr-tc" in the body of the message.
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> > > > >
> > > > >
> > > > >-=-=-
> > > > >SBG-Priority: 4 (Low) http://www.internz.com/SpamBeGone/
> > > >
> > > >
> > > > -
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> >
> > --
> > ---------------------------------------------------------------------
> > Mark E. Levy, President
> > FSINet, Inc.
> > 800-827-6085 x202
> > 847-753-6832 fax
> > www.fsi.net
> > [e-mail]
> > ---------------------------------------------------------------------
> >
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>
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>-
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-------------------------------------------------------------------------------

From: Mike Andrews <[e-mail]>
Subject: Re: (usr-tc) snmp ani
Date: 30 Oct 2000 12:20:49 -0500 (EST)

.1.3.6.1.4.1.429.1.6.9.1.1.5.modemnum


Mike Andrews * [e-mail] * [e-mail] * http://www.bit0.com
VP, sysadmin, & network guy, Digital Crescent Inc, Frankfort KY
Dialup/ADSL/ISDN/T1 Internet access for Frankfort KY and surrounding counties
www.fark.com: If it's not news, it's Fark.  (Or something like that.)

On Mon, 30 Oct 2000, Dayton Internet wrote:

> Does anyone have handy the OID to get the ANI number from the TC?
>
> --
> --Rich Adams, President, Dayton Internet Services Inc., Dayton, Ohio--
>   [e-mail]--937-586-2500--
>
>
> -
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-------------------------------------------------------------------------------

From: <[e-mail]>
Subject: Re: (usr-tc) Temporarily dead chassis
Date: 30 Oct 2000 12:37:09 -0500 (EST)


    John,

  It happens, trust me.... I chased it for months and after I up'd the UPS
to 2200 for 850  It stopped happening!

==============================================================================
Phillip Ferraro                WorldNet Access, Inc
[e-mail]    Onslow County's PREMIER InterNet Service
Voice [phone]            824 Gumbranch Square, Suite Q
FAX   [phone]             Jacksonville, Nc  28540-6269
==============================================================================

On Mon, 30 Oct 2000, John Mies wrote:

> It needs something bigger than a 600? It is hard to believe that it would
> just shut down the chassis during a brownout and not come back on when the
> power comes back up. ALL UPS's are suppossed to have Brown out protection.
> Their should be no power drops. It just does not sound logical to me. When
> the power goes off it switches and has stayed up until I either shut it
> down or the power comes back on, whichever came first, and I have sat
> through brownouts here and it has never done it.
>
>
> At 05:34 PM 10/28/00 -0400, you wrote:
>
>
> >         We had a simliar experience...  It turned out that the UPS was not
> >"BIG" enough to handle the power requirements for the chassis.  We would
> >get a "brownout" and the chassis would shut down.  I ask about this over a
> >year ago on the list and no one seemed to have the answer.  KRISH told me
> >that the power sensing switches on the newer chassis were a little more
> >sensative.  We upgraded the UPS and have not had the chassis drop offline
> >again!  Moral of the story... Upgrade to a little larger UPS!
> >
> >==============================================================================
> >Phillip Ferraro                         WorldNet Access, Inc
> >[e-mail]        Onslow County's PREMIER InterNet Service
> >Voice [phone]                824 Gumbranch Square, Suite Q
> >FAX   [phone]                 Jacksonville, Nc  28540-6269
> >==============================================================================
> >
> >On Sat, 28 Oct 2000, Mark E. Levy wrote:
> >
> > > That's what I was thinking, but unless the p/s is defective, the fans
> > > aren't working, or the ambient temp is too high, it's not likely with
> > > only three cards.
> > >
> > >
> > > Paul Farber wrote:
> > > >
> > > > Thermal shutdown of the power supply?
> > > >
> > > > Paul Farber
> > > > Farber Technology
> > > > [e-mail]
> > > > Ph  570-628-5303
> > > > Fax [phone]
> > > >
> > > > On Sat, 28 Oct 2000, John Mies wrote:
> > > >
> > > > > There are three.
> > > > >
> > > > >
> > > > > At 04:56 PM 10/27/00 -0500, you wrote:
> > > > >
> > > > > >How many cards do you have in your chassis?
> > > > > >
> > > > > >John Mies wrote:
> > > > > > >
> > > > > > > Something happened the other day that hasn't happened before,
> > wonder if
> > > > > > > anyone else has experienced this.
> > > > > > >
> > > > > > > Users called with complaints of fast busies. The chassis was
> > completely
> > > > > > > unlit, but when I flipped the rocker switch off and then on,
> > the chassis
> > > > > > > powered right up. The UPS was fully charged also.
> > > > > > >
> > > > > > > John Mies
> > > > > >
> > > > > >--
> > > > > >---------------------------------------------------------------------
> > > > > >Mark E. Levy, President
> > > > > >FSINet, Inc.
> > > > > >800-827-6085 x202
> > > > > >847-753-6832 fax
> > > > > >www.fsi.net
> > > > > >[e-mail]
> > > > > >---------------------------------------------------------------------
> > > > > >
> > > > > >-
> > > > > >  To unsubscribe to usr-tc, send an email to "[e-mail]"
> > > > > >  with "unsubscribe usr-tc" in the body of the message.
> > > > > >  For information on digests or retrieving files and old messages send
> > > > > >  "help" to the same address.  Do not use quotes in your message.
> > > > > >
> > > > > >
> > > > > >-=-=-
> > > > > >SBG-Priority: 4 (Low) http://www.internz.com/SpamBeGone/
> > > > >
> > > > >
> > > > > -
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> > > > >
> > > >
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> > > >  "help" to the same address.  Do not use quotes in your message.
> > >
> > > --
> > > ---------------------------------------------------------------------
> > > Mark E. Levy, President
> > > FSINet, Inc.
> > > 800-827-6085 x202
> > > 847-753-6832 fax
> > > www.fsi.net
> > > [e-mail]
> > > ---------------------------------------------------------------------
> > >
> > > -
> > >  To unsubscribe to usr-tc, send an email to "[e-mail]"
> > >  with "unsubscribe usr-tc" in the body of the message.
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> > >
> >
> >
> >-
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> >
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>
>
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-------------------------------------------------------------------------------

From: Charles Sprickman <[e-mail]>
Subject: Re: (usr-tc) snmp ani
Date: 30 Oct 2000 12:43:06 -0500 (EST)

On the subject, is it possible to grab per modem info for current
upstream/downstream speed, retrains, etc?  I can't remember if there is a
different indexing system (and mib) for quads and dsps.  I'm looking to
put realtime stats up by pulling chassis and port info from our Radiator
online db...

Even a pointer to which mibfile contains this stuff would be great...

Thanks,

Charles

| Charles Sprickman                  | Internet Channel
| INCH System Administration Team    | [phone]
| [e-mail]                     | [e-mail]

On Mon, 30 Oct 2000, Mike Andrews wrote:

> .1.3.6.1.4.1.429.1.6.9.1.1.5.modemnum
>
>
> Mike Andrews * [e-mail] * [e-mail] * http://www.bit0.com
> VP, sysadmin, & network guy, Digital Crescent Inc, Frankfort KY
> Dialup/ADSL/ISDN/T1 Internet access for Frankfort KY and surrounding counties
> www.fark.com: If it's not news, it's Fark.  (Or something like that.)
>
> On Mon, 30 Oct 2000, Dayton Internet wrote:
>
> > Does anyone have handy the OID to get the ANI number from the TC?
> >
> > --
> > --Rich Adams, President, Dayton Internet Services Inc., Dayton, Ohio--
> >   [e-mail]--937-586-2500--
> >
> >
> > -
> >  To unsubscribe to usr-tc, send an email to "[e-mail]"
> >  with "unsubscribe usr-tc" in the body of the message.
> >  For information on digests or retrieving files and old messages send
> >  "help" to the same address.  Do not use quotes in your message.
> >
>
>
> -
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>  with "unsubscribe usr-tc" in the body of the message.
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>


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-------------------------------------------------------------------------------

From: "Brian Becker" <[e-mail]>
Subject: RE: (usr-tc) snmp ani
Date: 30 Oct 2000 11:53:52 -0600

Hey Charles,
Total Scrutinizer works great for this!
http://TotalScrutinizer.com

Brian


-----Original Message-----
[mailto:[e-mail]]On Behalf Of Charles Sprickman
Sent: Monday, October 30, 2000 11:43 AM


On the subject, is it possible to grab per modem info for current
upstream/downstream speed, retrains, etc?  I can't remember if there is a
different indexing system (and mib) for quads and dsps.  I'm looking to
put realtime stats up by pulling chassis and port info from our Radiator
online db...

Even a pointer to which mibfile contains this stuff would be great...

Thanks,

Charles

| Charles Sprickman                  | Internet Channel
| INCH System Administration Team    | [phone]
| [e-mail]                     | [e-mail]

On Mon, 30 Oct 2000, Mike Andrews wrote:

> .1.3.6.1.4.1.429.1.6.9.1.1.5.modemnum
>
>
> Mike Andrews * [e-mail] * [e-mail] * http://www.bit0.com
> VP, sysadmin, & network guy, Digital Crescent Inc, Frankfort KY
> Dialup/ADSL/ISDN/T1 Internet access for Frankfort KY and surrounding counties
> www.fark.com: If it's not news, it's Fark.  (Or something like that.)
>
> On Mon, 30 Oct 2000, Dayton Internet wrote:
>
> > Does anyone have handy the OID to get the ANI number from the TC?
> >
> > --
> > --Rich Adams, President, Dayton Internet Services Inc., Dayton, Ohio--
> >   [e-mail]--937-586-2500--
> >
> >
> > -
> >  To unsubscribe to usr-tc, send an email to "[e-mail]"
> >  with "unsubscribe usr-tc" in the body of the message.
> >  For information on digests or retrieving files and old messages send
> >  "help" to the same address.  Do not use quotes in your message.
> >
>
>
> -
>  To unsubscribe to usr-tc, send an email to "[e-mail]"
>  with "unsubscribe usr-tc" in the body of the message.
>  For information on digests or retrieving files and old messages send
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>


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-------------------------------------------------------------------------------

From: Charles Sprickman <[e-mail]>
Subject: RE: (usr-tc) snmp ani
Date: 30 Oct 2000 13:23:11 -0500 (EST)

On Mon, 30 Oct 2000, Brian Becker wrote:

> Hey Charles,
> Total Scrutinizer works great for this!
> http://TotalScrutinizer.com

Thanks, I can handle putting something together, I just need a general
direction to in to find the right mib file.  I don't want a stand-alone
program, I need to work this into our existing set of tools...

Charles

> Brian
>
>
> -----Original Message-----
> From: [e-mail]
> [mailto:[e-mail]]On Behalf Of Charles Sprickman
> Sent: Monday, October 30, 2000 11:43 AM
> To: [e-mail]
> Subject: Re: (usr-tc) snmp ani
>
>
> On the subject, is it possible to grab per modem info for current
> upstream/downstream speed, retrains, etc?  I can't remember if there is a
> different indexing system (and mib) for quads and dsps.  I'm looking to
> put realtime stats up by pulling chassis and port info from our Radiator
> online db...
>
> Even a pointer to which mibfile contains this stuff would be great...
>
> Thanks,
>
> Charles
>
> | Charles Sprickman                  | Internet Channel
> | INCH System Administration Team    | [phone]
> | [e-mail]                     | [e-mail]
>
> On Mon, 30 Oct 2000, Mike Andrews wrote:
>
> > .1.3.6.1.4.1.429.1.6.9.1.1.5.modemnum
> >
> >
> > Mike Andrews * [e-mail] * [e-mail] * http://www.bit0.com
> > VP, sysadmin, & network guy, Digital Crescent Inc, Frankfort KY
> > Dialup/ADSL/ISDN/T1 Internet access for Frankfort KY and surrounding counties
> > www.fark.com: If it's not news, it's Fark.  (Or something like that.)
> >
> > On Mon, 30 Oct 2000, Dayton Internet wrote:
> >
> > > Does anyone have handy the OID to get the ANI number from the TC?
> > >
> > > --
> > > --Rich Adams, President, Dayton Internet Services Inc., Dayton, Ohio--
> > >   [e-mail]--937-586-2500--
> > >
> > >
> > > -
> > >  To unsubscribe to usr-tc, send an email to "[e-mail]"
> > >  with "unsubscribe usr-tc" in the body of the message.
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> > >
> >
> >
> > -
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> >  with "unsubscribe usr-tc" in the body of the message.
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> >
>
>
> -
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-------------------------------------------------------------------------------

From: "Steve Rivera -www.wrca.net" <[e-mail]>
Subject: (usr-tc) FS: Hiper DSP cards...Priced to move
Date: 30 Oct 2000 15:29:51 -0500

Available now.

USR Hiper DSP modem NAC w/ nic (T1 version)
$2700.00 each

Qty available at discount prices.



Steve Rivera (VP) - w-732.833.2111 x102 /  c-732.433.5890 24Hr
(www.isp-networkhardware.com)
Email: [e-mail] - Mobile Email: [e-mail]

Worldwide Provider of Network Hardware Since 1981.













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-------------------------------------------------------------------------------

From: Mike Andrews <[e-mail]>
Subject: Re: (usr-tc) snmp ani
Date: 30 Oct 2000 22:34:16 -0500 (EST)

Yeah, definitely.  I've got some Perl stuff that does this up at
http://www.dcr.net/~mandrews/usrtoys -- you can probably crib from that
(the OIDs are in the source).  One of 'em is a CGI that customers can go
to to get stats on things like tx/rx connect speed, retrains, line quality
and so on.  Quads and DSP's work the same for (almost) all of those sorts
of things...


Mike Andrews * [e-mail] * [e-mail] * http://www.bit0.com
VP, sysadmin, & network guy, Digital Crescent Inc, Frankfort KY
Dialup/ADSL/ISDN/T1 Internet access for Frankfort KY and surrounding counties
www.fark.com: If it's not news, it's Fark.  (Or something like that.)

On Mon, 30 Oct 2000, Charles Sprickman wrote:

> On the subject, is it possible to grab per modem info for current
> upstream/downstream speed, retrains, etc?  I can't remember if there is a
> different indexing system (and mib) for quads and dsps.  I'm looking to
> put realtime stats up by pulling chassis and port info from our Radiator
> online db...
>
> Even a pointer to which mibfile contains this stuff would be great...
>
> Thanks,
>
> Charles
>
> | Charles Sprickman                  | Internet Channel
> | INCH System Administration Team    | [phone]
> | [e-mail]                     | [e-mail]
>
> On Mon, 30 Oct 2000, Mike Andrews wrote:
>
> > .1.3.6.1.4.1.429.1.6.9.1.1.5.modemnum
> >
> >
> > Mike Andrews * [e-mail] * [e-mail] * http://www.bit0.com
> > VP, sysadmin, & network guy, Digital Crescent Inc, Frankfort KY
> > Dialup/ADSL/ISDN/T1 Internet access for Frankfort KY and surrounding counties
> > www.fark.com: If it's not news, it's Fark.  (Or something like that.)
> >
> > On Mon, 30 Oct 2000, Dayton Internet wrote:
> >
> > > Does anyone have handy the OID to get the ANI number from the TC?
> > >
> > > --
> > > --Rich Adams, President, Dayton Internet Services Inc., Dayton, Ohio--
> > >   [e-mail]--937-586-2500--
> > >
> > >
> > > -
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>
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-------------------------------------------------------------------------------

From: Rod MacKinnon <[e-mail]>
Subject: (usr-tc) DSP half used
Date: 31 Oct 2000 12:33:01 -0500

I have a TCS chassis with 3 DSP cards and on the third card
is only answering on the _last_ 12 ports.  Ports 1-12 are idle
and ports 13-23 are answering.  When ports 13-23 are all
being used (as well as cards 1 and 2), my customers are
getting a busy signal.  Reseting the card does not seem to
help.  I've check the configuration and it looks the same as
the other two cards.
Not sure if it's a hardware problem or a telco problem.

Any ideas?  TIA


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-------------------------------------------------------------------------------

From: "Wayne Barber" <[e-mail]>
Subject: (usr-tc) HiperARC 5.1.6-4
Date: 31 Oct 2000 12:30:56 -0500

Hi,
I noticed there is new HiperARC code on the Totalcontrol site. It's
version 5.1.6-4 with a release date of 9/13/00. Has anyone tried
this yet? Does it do anything that makes it worth upgrading?

According to the .pdf, it will be needed to allow the hiperARC to
support quad-density HiperDSPs. It also mentions that RIP
updates will no longer overwrite static routes.

Anyone else know about this?

Wayne Barber
Coastal Telco Services

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-------------------------------------------------------------------------------

From: "Mark Thornton" <[e-mail]>
Subject: Re: (usr-tc) DSP half used
Date: 31 Oct 2000 11:34:34 -0600

I'm not sure what happens on a PRI but I had a similar problem with my
channelized T1's and it turned out to be one of the two pairs carrying the
hdsl signal from the switch. The circuit is apparently split with 12
channels on each pair. The telco found a bad splice and all was well.

Mark Thornton
San Marcos Internet, Inc.
512-393-5300


----- Original Message -----
Sent: Tuesday, October 31, 2000 11:33 AM


> I have a TCS chassis with 3 DSP cards and on the third card
> is only answering on the _last_ 12 ports.  Ports 1-12 are idle
> and ports 13-23 are answering.  When ports 13-23 are all
> being used (as well as cards 1 and 2), my customers are
> getting a busy signal.  Reseting the card does not seem to
> help.  I've check the configuration and it looks the same as
> the other two cards.
> Not sure if it's a hardware problem or a telco problem.
>
> Any ideas?  TIA
>
>
> -
>  To unsubscribe to usr-tc, send an email to "[e-mail]"
>  with "unsubscribe usr-tc" in the body of the message.
>  For information on digests or retrieving files and old messages send
>  "help" to the same address.  Do not use quotes in your message.


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