ftp.xmission.com/2014.06.ftp.xmission.com.tar/ftp.xmission.com/pub/lists/usr-tc/archive/usr-tc.200007

Internet Message Format | 2000-07-31 | 193KB

From: "Donald Baud" <[e-mail]>
Subject: (usr-tc) L2TP with Tunnel-Password
Date: 01 Jul 2000 07:00:59 -0400

I am trying to use the Radius Tunnel-Password attribute in order to control
the usage of the L2TP tunnels open by the HARC.
I managed to set up a tunnel with two HARC's 5.0.9 acting as LAC and LNS.
But I can't seem to enable the Tunnel-Password feature.  Here is my setup:

On the LAC side:
The Radius Server authenticates the users with:
Framed-Protocol = PPP
Tunnel-Server-Endpoint = 192.168.100.10
Tunnel-Type = L2TP

On the LNS (192.168.100.10) side:
The call arrives and is authenticated as a PPP call.


Now if I want to use a Tunnel secret, I made sure both LAC/LNS have the same
"System Transmit authentication name":
set system transmit_authentication_name HiPer

I add a Tunnel-Password = MyPassword to the Radius profile on the LAC, and
set up an extra account on the LNS called HiPer with:
add user HiPer
set tunnel user HiPer password MyPassword type L2TP security None

Syslog reports the following:
The LNS first complains:  Unauthenticated message from HiPer
The LAC then sends: Could not contact 192.168.100.10

The protocol monitor shows the Call being setup from the LAC and the LNS
responding with a call disconnect immediately.

Has anyone been able to set up HARC as an LNS with Tunnel-Password ?


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-------------------------------------------------------------------------------

From: Denis Newkirk <[e-mail]>
Subject: (usr-tc) Selling all our Total Controls
Date: 01 Jul 2000 08:57:37 -0400

We'll be selling all of our total control chassis and modems at the end of
August. I haven't been keeping track of the value of these things, but
here's a brief list.

5 Chassis
16 Hiper DSP

of course the NMC comes with the chassis and I can sell pieces.

Anyone interested in reserving these units for purchase once they are
replaced, please email me off list.


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-------------------------------------------------------------------------------

From: Tim Huffman <[e-mail]>
Subject: (usr-tc) USB ISDN Terminal Adapters?
Date: 03 Jul 2000 09:17:12 -0500

Hi, as a solution for one of our clients, we are considering using a USB ISDN Terminal
adapter, since the bus speed on serial cards does not allow full 128K throughput. Does
anybody know of a good USB ISDN Terminal Adapter? How stable are they, and do
they play nice with the Total Control stuff?

-Tim

_______________________________________________________________
Tim Huffman--------------JORSM Internet, Regional Internet Services
Sr. Technical Support----7 Area Codes in Chicagoland and NW Indiana
[e-mail]-----------100 Mbps+ Connectivity, 56K-DS3, V.90, ISDN
[phone]------------Quality Service, Affordable Prices
http://www.jorsm.com-----Serving Gov, Biz, Indivds Since 1995
________________________________________________________________
á



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-------------------------------------------------------------------------------

From: "Greg Long" <[e-mail]>
Subject: RE: (usr-tc) Selling all our Total Controls
Date: 03 Jul 2000 09:49:49 -0600

Sounds great!  What's your email address?

Thanks,
Greg Long
Network Administrator
Coastlink
801-532-6212 ext 32
[e-mail]
http://www.coastlink.com

> -----Original Message-----
> From: [e-mail]
> [mailto:[e-mail]]On Behalf Of Denis Newkirk
> Sent: Saturday, July 01, 2000 6:58 AM
> To: [e-mail]
> Subject: (usr-tc) Selling all our Total Controls
>
>
> We'll be selling all of our total control chassis and modems
> at the end of
> August. I haven't been keeping track of the value of these
> things, but
> here's a brief list.
>
> 5 Chassis
> 16 Hiper DSP
>
> of course the NMC comes with the chassis and I can sell pieces.
>
> Anyone interested in reserving these units for purchase once they are
> replaced, please email me off list.
>
>
> -
>  To unsubscribe to usr-tc, send an email to "[e-mail]"
>  with "unsubscribe usr-tc" in the body of the message.
>  For information on digests or retrieving files and old messages send
>  "help" to the same address.  Do not use quotes in your message.
>


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From: "Scot Desort" <[e-mail]>
Subject: Re: (usr-tc) USB ISDN Terminal Adapters?
Date: 03 Jul 2000 19:39:54 -0400

Might want to also consider the Turbocom Serial card from Pacific Dataware.
Their serial card is 921Kbps - plenty fast to handle ANY ISDN t/a.

--
Scot



----- Original Message -----
Sent: Monday, July 03, 2000 10:17 AM


> Hi, as a solution for one of our clients, we are considering using a USB
ISDN Terminal
> adapter, since the bus speed on serial cards does not allow full 128K
throughput. Does
> anybody know of a good USB ISDN Terminal Adapter? How stable are they, and
do
> they play nice with the Total Control stuff?
>
> -Tim
>
> _______________________________________________________________
> Tim Huffman--------------JORSM Internet, Regional Internet Services
> Sr. Technical Support----7 Area Codes in Chicagoland and NW Indiana
> [e-mail]-----------100 Mbps+ Connectivity, 56K-DS3, V.90, ISDN
> [phone]------------Quality Service, Affordable Prices
> http://www.jorsm.com-----Serving Gov, Biz, Indivds Since 1995
> ________________________________________________________________
>
>
>
>
> -
>  To unsubscribe to usr-tc, send an email to "[e-mail]"
>  with "unsubscribe usr-tc" in the body of the message.
>  For information on digests or retrieving files and old messages send
>  "help" to the same address.  Do not use quotes in your message.
>


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-------------------------------------------------------------------------------

From: "Stainforth, Matthew" <[e-mail]>
Subject: (usr-tc) v.92
Date: 05 Jul 2000 09:18:00 -0300

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

I was just reading this and wondered if the rest of you had seen it.

http://www.itu.int/newsroom/press/releases/2000/14.html

Matthew Stainforth  ||  Technical Services Manager ||  BrunNet Inc.

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=o0G8
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From: Jeff Mcadams <[e-mail]>
Subject: Re: (usr-tc) v.92
Date: 05 Jul 2000 08:33:32 -0400

Also sprach Stainforth, Matthew
>I was just reading this and wondered if the rest of you had seen it.

>http://www.itu.int/newsroom/press/releases/2000/14.html

My impressions:
v.92 - too little, too late (analog modem technologies are a dying
track)
v.44 - again, nice, but also too little, too late
v.59 - *SWEET*, again...dealing only with dial-up modems...but to have a
standardized MIB will be nice to deal with (which is what I understand
v.59 essentially comes down to)
--
Jeff McAdams                            Email: [e-mail]
Head Network Administrator              Voice: [phone]
IgLou Internet Services                        [phone]

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From: Tim Huffman <[e-mail]>
Subject: Re: (usr-tc) USB ISDN Terminal Adapters?
Date: 05 Jul 2000 07:54:05 -0500

Yes, I know that a serial card would be another solution, however it doesn't meet our
needs. We need something that is very easy for an end-user to install!

-Tim

_______________________________________________________________
Tim Huffman--------------JORSM Internet, Regional Internet Services
Sr. Technical Support----7 Area Codes in Chicagoland and NW Indiana
[e-mail]-----------100 Mbps+ Connectivity, 56K-DS3, V.90, ISDN
[phone]------------Quality Service, Affordable Prices
http://www.jorsm.com-----Serving Gov, Biz, Indivds Since 1995
________________________________________________________________
á

On 7/3/00 6:39:54 PM, "Scot Desort" wrote:
>Might want to also consider the Turbocom Serial card from Pacific Dataware.
>Their serial card is 921Kbps - plenty fast to handle ANY ISDN t/a.
>
>--
>Scot
>
>
>
>----- Original Message -----
>From: Tim Huffman <[e-mail]>
>To: <[e-mail]>
>Sent: Monday, July 03, 2000 10:17 AM
>Subject: (usr-tc) USB ISDN Terminal Adapters?
>
>
>> Hi, as a solution for one of our clients, we are considering using a USB
>ISDN Terminal
>> adapter, since the bus speed on serial cards does not allow full 128K
>throughput. Does
>> anybody know of a good USB ISDN Terminal Adapter? How stable are they, and
>do
>> they play nice with the Total Control stuff?
>>
>> -Tim
>>
>> _______________________________________________________________
>> Tim Huffman--------------JORSM Internet, Regional Internet Services
>> Sr. Technical Support----7 Area Codes in Chicagoland and NW Indiana
>> [e-mail]-----------100 Mbps+ Connectivity, 56K-DS3, V.90, ISDN
>> [phone]------------Quality Service, Affordable Prices
>> http://www.jorsm.com-----Serving Gov, Biz, Indivds Since 1995
>>
________________________________________________________________
>>
>>
>>
>>
>> -
>>  To unsubscribe to usr-tc, send an email to "[e-mail]"
>>  with "unsubscribe usr-tc" in the body of the message.
>>  For information on digests or retrieving files and old messages send
>>  "help" to the same address.  Do not use quotes in your message.
>>
>
>
>-
> To unsubscribe to usr-tc, send an email to "[e-mail]"
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>


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-------------------------------------------------------------------------------

From: "Scot Desort" <[e-mail]>
Subject: (usr-tc) Authentication problem
Date: 06 Jul 2000 07:58:05 -0400

I keep seeing a problem occassionaly with users not being able to login.
According to my radius logs below, it appears that the password is arriving
corrupt in some way. The users do NOT have CHAP enabled. I am running DSPs
with 2.0.51 code:


(Radius  :00238) 7/5/2000 13:26:14 ODBC_AUTH: Invalid Password Attempt
[J╪╗╝^5« ±LÉBαd"] - username-xxxx
(Radius  :00070) 7/5/2000 13:26:14 ODBC_AUTH: Invalid Password Attempt
[d░ú0▀¡%txZN Nn╛] - username-xxxx
(Radius  :00238) 7/5/2000 13:26:18 ODBC_AUTH: Invalid Password Attempt
[J╪╗╝^5« ±LÉBαd"] - username-xxxx
(Radius  :00070) 7/5/2000 13:27:31 ODBC_AUTH: Invalid Password Attempt
[=¥πZd] - username-xxxx
(Radius  :00238) 7/5/2000 13:27:32 ODBC_AUTH: Invalid Password Attempt
[¿xX╕í'.α~;)ATZ] - username-xxxx
(Radius  :00070) 7/5/2000 13:27:35 ODBC_AUTH: Invalid Password Attempt
[=¥πZd] - username-xxxx

Aside from line noise, what could be causing this? The username comes
through fine every time without corruption, so something tells me it might
not be line noise. It happens to a variety of users throughout the day, to a
variety of phone numbers. Any thoughts?

--
Scot




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-------------------------------------------------------------------------------

From: "Elisee NGAN TAMBA" <[e-mail]>
Subject: RE: (usr-tc) v.92
Date: 06 Jul 2000 13:08:17 +0100


We have analog/digital quad modems in our Total control.
We noticed shortly that when customers call at times,it rings and the modem
does not pick up the call. this has been going on for the past three weeks
when we first noticed it; I dont know how to solve this problem; can anyone
help me out?
Please I would be very grateful;

Elysee


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-------------------------------------------------------------------------------

From: [e-mail]
Subject: (usr-tc) Logfile for ARC?
Date: 06 Jul 2000 08:27:04 -0400

Hi, all...

I'm wondering if there's a way to take the output from a
PPP monitoring session and dump it into a file for
posterity. Anyone have a quick and easy solution? Thanks...

*********************************************************
Michelle M. Mogil
Network and Computing Systems
735 Rhodes Hall, Cornell University, Ithaca, NY 14853
vox: [phone], fax: [phone]
email: [e-mail]
**********************************************

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-------------------------------------------------------------------------------

From: "Ted Mecimore" <[e-mail]>
Subject: RE: (usr-tc) Authentication problem
Date: 06 Jul 2000 08:50:41 -0400

We have seen the same thing. To fix it we have created a "dummy" login that
we have them try. IF this works we then have them changeback to their old
login, retyping the User ID and password. It seems to fix it almost every
time.

Ted Mecimore
Operations Manager
Vista Technology
108 Meeting Street
Morganton, NC 28655

Whatever you do, work at it with all your heart, as working for the Lord,
not for men  Colossians 3:23 (NIV)

-----Original Message-----
[mailto:[e-mail]]On Behalf Of Scot Desort
Sent: Thursday, July 06, 2000 7:58 AM


I keep seeing a problem occassionaly with users not being able to login.
According to my radius logs below, it appears that the password is arriving
corrupt in some way. The users do NOT have CHAP enabled. I am running DSPs
with 2.0.51 code:


(Radius  :00238) 7/5/2000 13:26:14 ODBC_AUTH: Invalid Password Attempt
[J╪╗╝^5« ±LÉBαd"] - username-xxxx
(Radius  :00070) 7/5/2000 13:26:14 ODBC_AUTH: Invalid Password Attempt
[d░ú0▀¡%txZN Nn╛] - username-xxxx
(Radius  :00238) 7/5/2000 13:26:18 ODBC_AUTH: Invalid Password Attempt
[J╪╗╝^5« ±LÉBαd"] - username-xxxx
(Radius  :00070) 7/5/2000 13:27:31 ODBC_AUTH: Invalid Password Attempt
[=¥πZd] - username-xxxx
(Radius  :00238) 7/5/2000 13:27:32 ODBC_AUTH: Invalid Password Attempt
[¿xX╕í'.α~;)ATZ] - username-xxxx
(Radius  :00070) 7/5/2000 13:27:35 ODBC_AUTH: Invalid Password Attempt
[=¥πZd] - username-xxxx

Aside from line noise, what could be causing this? The username comes
through fine every time without corruption, so something tells me it might
not be line noise. It happens to a variety of users throughout the day, to a
variety of phone numbers. Any thoughts?

--
Scot




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-------------------------------------------------------------------------------

From: "Mike Wilker" <[e-mail]>
Subject: (usr-tc) HiperArc semi-locking
Date: 07 Jul 2000 13:38:22 -0500

This is a multi-part message in MIME format.

------=_NextPart_000_2007_01BFE818.9E5EDF20
Content-Type: text/plain;
    charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable

I've had several cases on 3 of my chassis over the past week or so just =
randomly locking.  Symptoms range from users being able to connect but =
not go anywhere to users being unable to connect at all.  In all cases =
either a telnet or dialing into the TC and logging in as administrator =
results in an immediate disconnect.  The only way I can get things back =
to normal is to do a hardware reset on the card through TCM.  I'm =
running 4.2.32 on all the HiperArcs, and have been for months before =
this started. =20

Does anyone have any idea what could be causing this?  Thanks.

Mike Wilker
Director of Network Operations
Local Link USA & Protocol Communications


------=_NextPart_000_2007_01BFE818.9E5EDF20
Content-Type: text/html;
    charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META content=3D"text/html; charset=3Diso-8859-1" =
http-equiv=3DContent-Type>
<META content=3D"MSHTML 5.00.2920.0" name=3DGENERATOR>
<STYLE></STYLE>
</HEAD>
<BODY bgColor=3D#ffffff>
<DIV><FONT face=3DArial size=3D2>I've had several cases on 3 of my =
chassis over the=20
past week or so just randomly locking.  Symptoms range from users =
being=20
able to connect but not go anywhere to users being unable to connect at=20
all.  In all cases either a telnet or dialing into the TC and =
logging in as=20
administrator results in an immediate disconnect.  The only way I =
can get=20
things back to normal is to do a hardware reset on the card through =
TCM. =20
I'm running 4.2.32 on all the HiperArcs, and have been for months before =
this=20
started.  </FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=3DArial size=3D2>Does anyone have any idea what could be =
causing=20
this?  Thanks.</FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=3DArial size=3D2>Mike Wilker<BR>Director of Network=20
Operations<BR>Local Link USA & Protocol=20
Communications<BR></FONT></DIV></BODY></HTML>

------=_NextPart_000_2007_01BFE818.9E5EDF20--


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 To unsubscribe to usr-tc, send an email to "[e-mail]"
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-------------------------------------------------------------------------------

From: "Stuart Lewallen" <[e-mail]>
Subject: Re: (usr-tc) HiperArc semi-locking
Date: 07 Jul 2000 17:13:29 -0400

This is a multi-part message in MIME format.

------=_NextPart_000_005B_01BFE836.AB7765B0
Content-Type: text/plain;
    charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable

I've had this problem too, same version of code.   Thoough I haven't had =
a problem with telnetting in as admin.   Hope knows what's going on.


  ----- Original Message -----=20
  From: Mike Wilker=20
  To: [e-mail]=20
  Sent: Friday, July 07, 2000 2:38 PM
  Subject: (usr-tc) HiperArc semi-locking


  I've had several cases on 3 of my chassis over the past week or so =
just randomly locking.  Symptoms range from users being able to connect =
but not go anywhere to users being unable to connect at all.  In all =
cases either a telnet or dialing into the TC and logging in as =
administrator results in an immediate disconnect.  The only way I can =
get things back to normal is to do a hardware reset on the card through =
TCM.  I'm running 4.2.32 on all the HiperArcs, and have been for months =
before this started. =20

  Does anyone have any idea what could be causing this?  Thanks.

  Mike Wilker
  Director of Network Operations
  Local Link USA & Protocol Communications


------=_NextPart_000_005B_01BFE836.AB7765B0
Content-Type: text/html;
    charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META content=3D"text/html; charset=3Diso-8859-1" =
http-equiv=3DContent-Type>
<META content=3D"MSHTML 5.00.3018.900" name=3DGENERATOR>
<STYLE></STYLE>
</HEAD>
<BODY bgColor=3D#ffffff>
<DIV><FONT face=3DArial size=3D2>I've had this problem too, same version =
of=20
code.   Thoough I haven't had a problem with telnetting in as=20
admin.   Hope knows what's going on.</FONT></DIV>
<DIV> </DIV>
<DIV> </DIV>
<BLOCKQUOTE=20
style=3D"BORDER-LEFT: #000000 2px solid; MARGIN-LEFT: 5px; MARGIN-RIGHT: =
0px; PADDING-LEFT: 5px; PADDING-RIGHT: 0px">
  <DIV style=3D"FONT: 10pt arial">----- Original Message ----- </DIV>
  <DIV=20
  style=3D"BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: =
black"><B>From:</B>=20
  <A href=3D"mailto:[e-mail]" title=[e-mail]>Mike Wilker</A> =
</DIV>
  <DIV style=3D"FONT: 10pt arial"><B>To:</B> <A=20
  href=3D"mailto:[e-mail]"=20
  title=[e-mail]>[e-mail]</A> </DIV>
  <DIV style=3D"FONT: 10pt arial"><B>Sent:</B> Friday, July 07, 2000 =
2:38 PM</DIV>
  <DIV style=3D"FONT: 10pt arial"><B>Subject:</B> (usr-tc) HiperArc=20
  semi-locking</DIV>
  <DIV><BR></DIV>
  <DIV><FONT face=3DArial size=3D2>I've had several cases on 3 of my =
chassis over=20
  the past week or so just randomly locking.  Symptoms range from =
users=20
  being able to connect but not go anywhere to users being unable to =
connect at=20
  all.  In all cases either a telnet or dialing into the TC and =
logging in=20
  as administrator results in an immediate disconnect.  The only =
way I can=20
  get things back to normal is to do a hardware reset on the card =
through=20
  TCM.  I'm running 4.2.32 on all the HiperArcs, and have been for =
months=20
  before this started.  </FONT></DIV>
  <DIV> </DIV>
  <DIV><FONT face=3DArial size=3D2>Does anyone have any idea what could =
be causing=20
  this?  Thanks.</FONT></DIV>
  <DIV> </DIV>
  <DIV><FONT face=3DArial size=3D2>Mike Wilker<BR>Director of Network=20
  Operations<BR>Local Link USA & Protocol=20
Communications<BR></FONT></DIV></BLOCKQUOTE></BODY></HTML>

------=_NextPart_000_005B_01BFE836.AB7765B0--


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-------------------------------------------------------------------------------

From: Paul Farber <[e-mail]>
Subject: Re: (usr-tc) HiperArc semi-locking
Date: 07 Jul 2000 17:58:53 -0400 (EDT)

Previously there had been some problems with negotiated MTU sizes.. IE ARC
used MTU X Windows used MTU Y.

Look in the archived for MTU... I think that Windows can't properly
negotiate MTU size... or can't handle MTU mismatches.

Paul Farber
Farber Technology
[e-mail]
Ph  570-628-5303
Fax [phone]

On Fri, 7 Jul 2000, Stuart Lewallen wrote:

> I've had this problem too, same version of code.   Thoough I haven't had a problem with telnetting in as admin.   Hope knows what's going on.
>
>
>   ----- Original Message -----
>   From: Mike Wilker
>   To: [e-mail]
>   Sent: Friday, July 07, 2000 2:38 PM
>   Subject: (usr-tc) HiperArc semi-locking
>
>
>   I've had several cases on 3 of my chassis over the past week or so just randomly locking.  Symptoms range from users being able to connect but not go anywhere to users being unable to connect at all.  In all cases either a telnet or dialing into the TC and logging in as administrator results in an immediate disconnect.  The only way I can get things back to normal is to do a hardware reset on the card through TCM.  I'm running 4.2.32 on all the HiperArcs, and have been for months before this started.
>
>   Does anyone have any idea what could be causing this?  Thanks.
>
>   Mike Wilker
>   Director of Network Operations
>   Local Link USA & Protocol Communications
>
>


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-------------------------------------------------------------------------------

From: "Scot Desort" <[e-mail]>
Subject: (usr-tc) SNMP Guidance
Date: 07 Jul 2000 21:55:27 -0400

I'm reaching out to the list for a little help with SNMP. I am really green
with it, and was wondering if anyone knows of some good resources -- books,
online, whatever, regarding SNMP. I need to setup some thorough monitoring
of my TC gear, as well as my Cisco stuff.

In addition, I will need something to capture traps. I have a Linux box that
I play with, but don't know enough to use SNMP with it. We are primarily an
NT shop, so preferably something that runs on NT. I know there's SNMPC, but
there must be something out there that's not so pricey.

Any suggestions? Email off-list if you wish.

Thanks,

--
Scot



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From: <[e-mail]>
Subject: Re: (usr-tc) L2TP with Tunnel-Password
Date: 07 Jul 2000 22:54:34 -0600

Quoting Donald Baud <[e-mail]>:

> I am trying to use the Radius Tunnel-Password attribute in order to
> control
> the usage of the L2TP tunnels open by the HARC.
> I managed to set up a tunnel with two HARC's 5.0.9 acting as LAC and
> LNS.
> But I can't seem to enable the Tunnel-Password feature.  Here is my
> setup:
>
> On the LAC side:
> The Radius Server authenticates the users with:
> Framed-Protocol = PPP
> Tunnel-Server-Endpoint = 192.168.100.10
> Tunnel-Type = L2TP
>
> On the LNS (192.168.100.10) side:
> The call arrives and is authenticated as a PPP call.
>
>
> Now if I want to use a Tunnel secret, I made sure both LAC/LNS have the
> same
> "System Transmit authentication name":
> set system transmit_authentication_name HiPer
>
> I add a Tunnel-Password = MyPassword to the Radius profile on the LAC,
> and
> set up an extra account on the LNS called HiPer with:
> add user HiPer
> set tunnel user HiPer password MyPassword type L2TP security None
>

You first have to use the enable command to enable L2tp-tunnel authentication,
then when you do a show l2tp setting command you will see two options about
sending l2tp outgoing/incoming challenge - you may want to enable both, then
make sure that you supply l2tp tunnel password in the above.  I have it working
here with the above config.

-V


> Syslog reports the following:
> The LNS first complains:  Unauthenticated message from HiPer
> The LAC then sends: Could not contact 192.168.100.10
>
> The protocol monitor shows the Call being setup from the LAC and the LNS
> responding with a call disconnect immediately.
>
> Has anyone been able to set up HARC as an LNS with Tunnel-Password ?
>
>
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From: <[e-mail]>
Subject: Re: (usr-tc) Authentication problem
Date: 07 Jul 2000 22:57:41 -0600

Quoting Scot Desort <[e-mail]>:

> I keep seeing a problem occassionaly with users not being able to login.
> According to my radius logs below, it appears that the password is
> arriving
> corrupt in some way. The users do NOT have CHAP enabled. I am running
> DSPs
> with 2.0.51 code:
>=20
What version of HiPer arc code are you using?  Also disable ppp offloadin=
g and=20
see if this happens - if it does not happen with PPP offloading disabled =
then=20
upgrade your DSP code.


-V

>=20
> (Radius  :00238) 7/5/2000 13:26:14 ODBC_AUTH: Invalid Password Attempt
> [=7FJ=D8=BB=BC^5=AE =F1L=90B=E0d"] - username-xxxx
> (Radius  :00070) 7/5/2000 13:26:14 ODBC_AUTH: Invalid Password Attempt
> [d=B0=A30=DF=AD%t=1DxZN Nn=BE] - username-xxxx
> (Radius  :00238) 7/5/2000 13:26:18 ODBC_AUTH: Invalid Password Attempt
> [=7FJ=D8=BB=BC^5=AE =F1L=90B=E0d"] - username-xxxx
> (Radius  :00070) 7/5/2000 13:27:31 ODBC_AUTH: Invalid Password Attempt
> [=3D=9D=E3Z=7Fd] - username-xxxx
> (Radius  :00238) 7/5/2000 13:27:32 ODBC_AUTH: Invalid Password Attempt
> [=A8xX=B8=08=A1'.=E0~;)AT=16Z] - username-xxxx
> (Radius  :00070) 7/5/2000 13:27:35 ODBC_AUTH: Invalid Password Attempt
> [=3D=9D=E3Z=7Fd] - username-xxxx
>=20
> Aside from line noise, what could be causing this? The username comes
> through fine every time without corruption, so something tells me it
> might
> not be line noise. It happens to a variety of users throughout the day,
> to a
> variety of phone numbers. Any thoughts?
>=20
> --
> Scot
>=20
>=20
>=20
>=20
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>=20

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From: "Scot Desort" <[e-mail]>
Subject: (usr-tc) Netgear woes
Date: 08 Jul 2000 00:16:10 -0400

Anyone else have trouble with Netgear external ISDN TA's? I have a customer
who, most of the time, can't even get a single B channel to setup, let alone
authenticate. Got them on the latest firmware. Nothing.

--
Scot



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From: Ronald Kushner <[e-mail]>
Subject: Re: (usr-tc) Netgear woes
Date: 08 Jul 2000 00:22:04 -0400



Scot Desort wrote:
>
> Anyone else have trouble with Netgear external ISDN TA's? I have a customer
> who, most of the time, can't even get a single B channel to setup, let alone
> authenticate. Got them on the latest firmware. Nothing.

I have Netgear ISDN routers, like the RT-328 and RH-348 and they both
work fine to my HiPer setups.

Do they make a TA?

-Ron
GLISnet, Inc.
+1 810/939.9885

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From: "Mark Thornton" <[e-mail]>
Subject: Re: (usr-tc) Netgear woes
Date: 08 Jul 2000 01:37:23 -0500

We use the routers extensively, but in the one case where we attempted to
use the TA it failed. NetGear tech support had no explanation for the
difference. We lost the customer to an Ascend based ISP because they
wouldn't let us change out the modem. We stronlgy discourage consideration
of this device.

Mark Thornton
San Marcos Internet, Inc.
512-393-5300


----- Original Message -----
Sent: Friday, July 07, 2000 11:16 PM


> Anyone else have trouble with Netgear external ISDN TA's? I have a
customer
> who, most of the time, can't even get a single B channel to setup, let
alone
> authenticate. Got them on the latest firmware. Nothing.
>
> --
> Scot
>
>
>
> -
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-------------------------------------------------------------------------------

From: Paul Farber <[e-mail]>
Subject: Re: (usr-tc) Netgear woes
Date: 08 Jul 2000 12:40:34 -0400 (EDT)

We have 1 Netgear 328 and it works fine.  The line will drop
occassionally, but nothing major.

Paul Farber
Farber Technology
[e-mail]
Ph  570-628-5303
Fax [phone]

On Sat, 8 Jul 2000, Ronald Kushner wrote:

>
>
> Scot Desort wrote:
> >
> > Anyone else have trouble with Netgear external ISDN TA's? I have a customer
> > who, most of the time, can't even get a single B channel to setup, let alone
> > authenticate. Got them on the latest firmware. Nothing.
>
> I have Netgear ISDN routers, like the RT-328 and RH-348 and they both
> work fine to my HiPer setups.
>
> Do they make a TA?
>
> -Ron
> GLISnet, Inc.
> +1 810/939.9885
>
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From: "Mark Thornton" <[e-mail]>
Subject: Re: (usr-tc) Netgear woes
Date: 08 Jul 2000 13:21:10 -0500

I should clarify my previous statement. The Netgear routers work great
(RT328 and RT338), but the Netgear ISDN modem sucks bilge water.

Mark Thornton
San Marcos Internet, Inc.
512-393-5300


----- Original Message -----
Sent: Saturday, July 08, 2000 1:37 AM


> We use the routers extensively, but in the one case where we attempted to
> use the TA it failed. NetGear tech support had no explanation for the
> difference. We lost the customer to an Ascend based ISP because they
> wouldn't let us change out the modem. We stronlgy discourage consideration
> of this device.
>
> Mark Thornton
> San Marcos Internet, Inc.
> 512-393-5300
>
>
> ----- Original Message -----
> From: Scot Desort <[e-mail]>
> To: <[e-mail]>
> Sent: Friday, July 07, 2000 11:16 PM
> Subject: (usr-tc) Netgear woes
>
>
> > Anyone else have trouble with Netgear external ISDN TA's? I have a
> customer
> > who, most of the time, can't even get a single B channel to setup, let
> alone
> > authenticate. Got them on the latest firmware. Nothing.
> >
> > --
> > Scot
> >
> >
> >
> > -
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> >  with "unsubscribe usr-tc" in the body of the message.
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>
>
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-------------------------------------------------------------------------------

From: <[e-mail]>
Subject: (usr-tc) A question regarding BGP - no not concerned with TC
Date: 08 Jul 2000 19:16:56 -0600

I have a question regarding BGP - Yes TC does not do BGP.

Here is what I am looking for:

I am looking for some program/source code or script that would help us
calculate AS number.  Given a network number (i.e 10.10.10.1 255.255.255.0)
return BGP AS number.

Any ideas or suggestings


Thanks

- V

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From: Aaron Nabil <[e-mail]>
Subject: Re: (usr-tc) A question regarding BGP - no not concerned with TC
Date: 08 Jul 2000 19:13:16 -0700 (PDT)

On Sat, 8 Jul 2000 [e-mail] wrote:
> I have a question regarding BGP - Yes TC does not do BGP.

Then why are you asking on this list?

Actually, I have a C program to do exactlty that.  It requires
root to run, and I can only send you an executable since it's
propritary.  What architecture and OS are you running? I'll email you the
excutable directly.

--
Aaron Nabil



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From: Aaron Nabil <[e-mail]>
Subject: Re: (usr-tc) A question regarding BGP - no not concerned with TC
Date: 08 Jul 2000 19:22:07 -0700 (PDT)

On Sat, 8 Jul 2000, Aaron Nabil wrote:
  . . .

Oops, sorry, that was intended as a private reply.

-a


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From: Mike Andrews <[e-mail]>
Subject: Re: (usr-tc) A question regarding BGP - no not concerned with TC
Date: 08 Jul 2000 22:48:21 -0400 (EDT)

There's a version of traceroute that'll give the ASN for each hop -- try
digging through the source code for that to get what you want.  All it
really does, I think, is do a 'whois' query against whois.ripe.net though.

ftp://ftp.nikhef.nl/pub/network/traceroute_991603.tar.Z



Mike Andrews (MA12) * [e-mail] * http://www.bit0.com/
VP, sysadmin, & network guy, Digital Crescent Inc, Frankfort KY
Internet services for Frankfort, Lawrenceburg, Owenton, Shelbyville
www.fark.com: If it's not news, it's Fark.  (Or something like that.)

On Sat, 8 Jul 2000 [e-mail] wrote:

> I have a question regarding BGP - Yes TC does not do BGP.
>
> Here is what I am looking for:
>
> I am looking for some program/source code or script that would help us
> calculate AS number.  Given a network number (i.e 10.10.10.1 255.255.255.0)
> return BGP AS number.
>
> Any ideas or suggestings
>
>
> Thanks
>
> - V
>
> -
>  To unsubscribe to usr-tc, send an email to "[e-mail]"
>  with "unsubscribe usr-tc" in the body of the message.
>  For information on digests or retrieving files and old messages send
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>


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From: "D. Randy Cosby" <[e-mail]>
Subject: Re: (usr-tc) A question regarding BGP - no not concerned with TC
Date: 08 Jul 2000 20:55:56 -0600 (MDT)

There is another program that may be of interest to you at http://proximate.appliedtheory.com/ .  It's a
reference "BGP Path length server" that determines the shortest path based on AS of 2 or more
ip addresses.

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-------------------------------------------------------------------------------

From: "Sam Lowe" <[e-mail]>
Subject: (usr-tc) Default route
Date: 08 Jul 2000 22:09:09 -0500

I need to change the default route on one of my TC chassis.  I tried the
command: SET IP DEF GATE x.x.x.x met 1
and it returns an error stating it failed because the item is not in the
table.  The new address is in the same subnet as the old address.  Any
ideas?

Sam Lowe
MIS Director
UniversalCom, Inc.
Get Connected...


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From: Jeff Mcadams <[e-mail]>
Subject: Re: (usr-tc) Default route
Date: 09 Jul 2000 07:19:49 -0400

Also sprach Sam Lowe
>I need to change the default route on one of my TC chassis.  I tried
>the command: SET IP DEF GATE x.x.x.x met 1 and it returns an error
>stating it failed because the item is not in the table.  The new
>address is in the same subnet as the old address.  Any ideas?

Try deleting the default gateway that's there and adding the new one as
distinct steps rather than trying to just change the one that's there.
--
Jeff McAdams                            Email: [e-mail]
Head Network Administrator              Voice: [phone]
IgLou Internet Services                        [phone]

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From: "Sam Lowe" <[e-mail]>
Subject: Re: (usr-tc) Default route
Date: 09 Jul 2000 08:11:45 -0500

Thanks.  Tried to delete the original default route and could do that, but
once I deleted it, I couldn't put it or the new address back.  Good thing I
didn't save it first.  I get/got the same message about not being being in
the table.

----- Original Message -----
Sent: Sunday, July 09, 2000 6:19 AM


> Also sprach Sam Lowe
> >I need to change the default route on one of my TC chassis.  I tried
> >the command: SET IP DEF GATE x.x.x.x met 1 and it returns an error
> >stating it failed because the item is not in the table.  The new
> >address is in the same subnet as the old address.  Any ideas?
>
> Try deleting the default gateway that's there and adding the new one as
> distinct steps rather than trying to just change the one that's there.
> --
> Jeff McAdams                            Email: [e-mail]
> Head Network Administrator              Voice: [phone]
> IgLou Internet Services                        [phone]
>
> -
>  To unsubscribe to usr-tc, send an email to "[e-mail]"
>  with "unsubscribe usr-tc" in the body of the message.
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>


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From: <[e-mail]>
Subject: Re: (usr-tc) Default route
Date: 09 Jul 2000 09:38:31 -0400 (EDT)


    I think you can do this by ADDING the new route first and then
deleting the old one... We have done this several times!

==============================================================================
Phillip Ferraro                WorldNet Access, Inc
[e-mail]    Onslow County's PREMIER InterNet Service
Voice [phone]            824 Gumbranch Square, Suite Q
FAX   [phone]             Jacksonville, Nc  28540-6269
==============================================================================

On Sun, 9 Jul 2000, Sam Lowe wrote:

> Thanks.  Tried to delete the original default route and could do that, but
> once I deleted it, I couldn't put it or the new address back.  Good thing I
> didn't save it first.  I get/got the same message about not being being in
> the table.
>
> ----- Original Message -----
> From: "Jeff Mcadams" <[e-mail]>
> To: <[e-mail]>
> Sent: Sunday, July 09, 2000 6:19 AM
> Subject: Re: (usr-tc) Default route
>
>
> > Also sprach Sam Lowe
> > >I need to change the default route on one of my TC chassis.  I tried
> > >the command: SET IP DEF GATE x.x.x.x met 1 and it returns an error
> > >stating it failed because the item is not in the table.  The new
> > >address is in the same subnet as the old address.  Any ideas?
> >
> > Try deleting the default gateway that's there and adding the new one as
> > distinct steps rather than trying to just change the one that's there.
> > --
> > Jeff McAdams                            Email: [e-mail]
> > Head Network Administrator              Voice: [phone]
> > IgLou Internet Services                        [phone]
> >
> > -
> >  To unsubscribe to usr-tc, send an email to "[e-mail]"
> >  with "unsubscribe usr-tc" in the body of the message.
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> >  "help" to the same address.  Do not use quotes in your message.
> >
>
>
> -
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From: <[e-mail]>
Subject: Re: (usr-tc) A question regarding BGP - no not concerned with TC
Date: 09 Jul 2000 12:17:25 -0600

Quoting Mike Andrews <[e-mail]>:

> There's a version of traceroute that'll give the ASN for each hop -- try
> digging through the source code for that to get what you want.  All it
> really does, I think, is do a 'whois' query against whois.ripe.net
> though.
>
> ftp://ftp.nikhef.nl/pub/network/traceroute_991603.tar.Z
>
>

Thanks Mike - I will give it a try

-V

>
> Mike Andrews (MA12) * [e-mail] * http://www.bit0.com/
> VP, sysadmin, & network guy, Digital Crescent Inc, Frankfort KY
> Internet services for Frankfort, Lawrenceburg, Owenton, Shelbyville
> www.fark.com: If it's not news, it's Fark.  (Or something like that.)
>
> On Sat, 8 Jul 2000 [e-mail] wrote:
>
> > I have a question regarding BGP - Yes TC does not do BGP.
> >
> > Here is what I am looking for:
> >
> > I am looking for some program/source code or script that would help us
> > calculate AS number.  Given a network number (i.e 10.10.10.1
> 255.255.255.0)
> > return BGP AS number.
> >
> > Any ideas or suggestings
> >
> >
> > Thanks
> >
> > - V
> >
> > -
> >  To unsubscribe to usr-tc, send an email to "[e-mail]"
> >  with "unsubscribe usr-tc" in the body of the message.
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> >  "help" to the same address.  Do not use quotes in your message.
> >
>
>
> -
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From: <[e-mail]>
Subject: Re: (usr-tc) A question regarding BGP - no not concerned with TC
Date: 09 Jul 2000 12:19:06 -0600

Quoting "D. Randy Cosby" <[e-mail]>:

> There is another program that may be of interest to you at
> http://proximate.appliedtheory.com/ .  It's a
> reference "BGP Path length server" that determines the shortest path
> based on AS of 2 or more
> ip addresses.


Thanks - Will try this one out too.


Krish

>
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From: Jeff Mcadams <[e-mail]>
Subject: Re: (usr-tc) Default route
Date: 09 Jul 2000 16:49:07 -0400

Also sprach Sam Lowe
>Thanks.  Tried to delete the original default route and could do that, but
>once I deleted it, I couldn't put it or the new address back.  Good thing I
>didn't save it first.  I get/got the same message about not being being in
>the table.

The next-hop for the route must be reachable...it sounds like it may not
be.
--
Jeff McAdams                            Email: [e-mail]
Head Network Administrator              Voice: [phone]
IgLou Internet Services                        [phone]

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-------------------------------------------------------------------------------

From: <[e-mail]>
Subject: Re: (usr-tc) A question regarding BGP - no not concerned with TC
Date: 10 Jul 2000 10:18:01 -0600

Quoting Aaron Nabil <[e-mail]>:

> On Sat, 8 Jul 2000 [e-mail] wrote:
> > I have a question regarding BGP - Yes TC does not do BGP.
>
> Then why are you asking on this list?
>
> Actually, I have a C program to do exactlty that.  It requires
> root to run, and I can only send you an executable since it's
> propritary.  What architecture and OS are you running? I'll email you
> the
> excutable directly.

Hi Aaron,

Can I get a binary of this program,  I do have Sun Solaris, Linux, FreeBSD
operating systems.  Ofcourse do have NT also but would prefer any of *NIX
flavors.

thanks

-V
>
> --
> Aaron Nabil
>
>
>
> -
>  To unsubscribe to usr-tc, send an email to "[e-mail]"
>  with "unsubscribe usr-tc" in the body of the message.
>  For information on digests or retrieving files and old messages send
>  "help" to the same address.  Do not use quotes in your message.
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-------------------------------------------------------------------------------

From: Charles Sprickman <[e-mail]>
Subject: Re: (usr-tc) Authentication problem
Date: 10 Jul 2000 12:00:51 -0400 (EDT)

We get the same thing running the latest DSP code and ARC 4.2.32...  Seems
pretty random.  I dialed in a number of times with a courier on a clean
line and about one in twenty calls I would be presented with garbage as
Scot saw in his logfiles. =20

If this were the old days of standalone modems and Xylogics boxes I'd
immediately say it was a speed mismatch on the serial lines...

Charles

| Charles Sprickman                  | Internet Channel
| INCH System Administration Team    | [phone]=20
| [e-mail]                     | [e-mail]

On Fri, 7 Jul 2000 [e-mail] wrote:

> Quoting Scot Desort <[e-mail]>:
>=20
> > I keep seeing a problem occassionaly with users not being able to login=
=2E
> > According to my radius logs below, it appears that the password is
> > arriving
> > corrupt in some way. The users do NOT have CHAP enabled. I am running
> > DSPs
> > with 2.0.51 code:
> >=20
> What version of HiPer arc code are you using?  Also disable ppp offloadin=
g and=20
> see if this happens - if it does not happen with PPP offloading disabled =
then=20
> upgrade your DSP code.
>=20
>=20
> -V
>=20
> >=20
> > (Radius  :00238) 7/5/2000 13:26:14 ODBC_AUTH: Invalid Password Attempt
> > [=7FJ=D8=BB=BC^5=AE =F1L=90B=E0d"] - username-xxxx
> > (Radius  :00070) 7/5/2000 13:26:14 ODBC_AUTH: Invalid Password Attempt
> > [d=B0=A30=DF=AD%t=1DxZN Nn=BE] - username-xxxx
> > (Radius  :00238) 7/5/2000 13:26:18 ODBC_AUTH: Invalid Password Attempt
> > [=7FJ=D8=BB=BC^5=AE =F1L=90B=E0d"] - username-xxxx
> > (Radius  :00070) 7/5/2000 13:27:31 ODBC_AUTH: Invalid Password Attempt
> > [=3D=9D=E3Z=7Fd] - username-xxxx
> > (Radius  :00238) 7/5/2000 13:27:32 ODBC_AUTH: Invalid Password Attempt
> > [=A8xX=B8=08=A1'.=E0~;)AT=16Z] - username-xxxx
> > (Radius  :00070) 7/5/2000 13:27:35 ODBC_AUTH: Invalid Password Attempt
> > [=3D=9D=E3Z=7Fd] - username-xxxx
> >=20
> > Aside from line noise, what could be causing this? The username comes
> > through fine every time without corruption, so something tells me it
> > might
> > not be line noise. It happens to a variety of users throughout the day,
> > to a
> > variety of phone numbers. Any thoughts?
> >=20
> > --
> > Scot
> >=20
> >=20
> >=20
> >=20
> > -
> >  To unsubscribe to usr-tc, send an email to "[e-mail]"
> >  with "unsubscribe usr-tc" in the body of the message.
> >  For information on digests or retrieving files and old messages send
> >  "help" to the same address.  Do not use quotes in your message.
> >=20
>=20
> -
>  To unsubscribe to usr-tc, send an email to "[e-mail]"
>  with "unsubscribe usr-tc" in the body of the message.
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>=20


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-------------------------------------------------------------------------------

From: Charles Sprickman <[e-mail]>
Subject: Re: (usr-tc) SNMP Guidance
Date: 10 Jul 2000 12:02:22 -0400 (EDT)

If the searchable archives are up, try searching for posts from David
Bolen regarding snmp.  He was pretty much the USR guru, and he knew
everything there was to know about snmp in general and specifics in
dealing with TC gear...

Charles

On Fri, 7 Jul 2000, Scot Desort wrote:

> I'm reaching out to the list for a little help with SNMP. I am really green
> with it, and was wondering if anyone knows of some good resources -- books,
> online, whatever, regarding SNMP. I need to setup some thorough monitoring
> of my TC gear, as well as my Cisco stuff.
>
> In addition, I will need something to capture traps. I have a Linux box that
> I play with, but don't know enough to use SNMP with it. We are primarily an
> NT shop, so preferably something that runs on NT. I know there's SNMPC, but
> there must be something out there that's not so pricey.
>
> Any suggestions? Email off-list if you wish.
>
> Thanks,
>
> --
> Scot
>
>
>
> -
>  To unsubscribe to usr-tc, send an email to "[e-mail]"
>  with "unsubscribe usr-tc" in the body of the message.
>  For information on digests or retrieving files and old messages send
>  "help" to the same address.  Do not use quotes in your message.
>


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-------------------------------------------------------------------------------

From: Scott Bailey <[e-mail]>
Subject: (usr-tc) Hiper Arc Filters
Date: 10 Jul 2000 17:20:23 -0500

Hi,

I am having trouble configuring and assighning filters
dynamicly with radius on the Hiper Arcs. This is what
I have.

On the Hiper Arc:

filter.fil

#filter
IP:

005 AND src-addr = 0.0.0.0/0;
010 ACCEPT dst-addr = 216.32.74.50;
015 AND dst-addr = 0.0.0.0/0;
020 REJECT tcp-dst-port = 80;
025 AND dst-addr = 0.0.0.0/0;
030 REJECT tcp-dst-port = 443;
035 AND dst-addr = 0.0.0.0/0;
040 REJECT tcp-dst-port = 119;
045 AND dst-addr = 0.0.0.0/0;
050 REJECT tcp-dst-port = 6667;
055 AND dst-addr = 0.0.0.0/0;
060 REJECT udp-dst-port = 6667;
070 DENY;


In Radius:

Filter_ID=filter.fil,

Show session (user ID) indicates that the Filter_ID radius attribute
was picked up by the NAS. However, it does not block any of the
ports defined in the filter. Do I need to configur something else?


Thanks in advance for any help.



--
Scott Bailey
Systems Administrator
Epix Internet Services
[e-mail]
570-631-1317

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-------------------------------------------------------------------------------

From: Ved <[e-mail]>
Subject: Re: (usr-tc) Hiper Arc Filters
Date: 10 Jul 2000 16:42:31 -0600 (CST)

Make sure that filter access is enabled for all modem-groups,
make sure that you have this filter named as filter.fil.in
and also that you have a filter called filter.fil.out (empty dummy filter
is good).  This is needed for the filter to work.


-V



On Mon, 10 Jul 2000, Scott Bailey wrote:

> Hi,
>
> I am having trouble configuring and assighning filters
> dynamicly with radius on the Hiper Arcs. This is what
> I have.
>
> On the Hiper Arc:
>
> filter.fil
>
> #filter
> IP:
>
> 005 AND src-addr = 0.0.0.0/0;
> 010 ACCEPT dst-addr = 216.32.74.50;
> 015 AND dst-addr = 0.0.0.0/0;
> 020 REJECT tcp-dst-port = 80;
> 025 AND dst-addr = 0.0.0.0/0;
> 030 REJECT tcp-dst-port = 443;
> 035 AND dst-addr = 0.0.0.0/0;
> 040 REJECT tcp-dst-port = 119;
> 045 AND dst-addr = 0.0.0.0/0;
> 050 REJECT tcp-dst-port = 6667;
> 055 AND dst-addr = 0.0.0.0/0;
> 060 REJECT udp-dst-port = 6667;
> 070 DENY;
>
>
> In Radius:
>
> Filter_ID=filter.fil,
>
> Show session (user ID) indicates that the Filter_ID radius attribute
> was picked up by the NAS. However, it does not block any of the
> ports defined in the filter. Do I need to configur something else?
>
>
> Thanks in advance for any help.
>
>
>
> --
> Scott Bailey
> Systems Administrator
> Epix Internet Services
> [e-mail]
> 570-631-1317
>
> -
>  To unsubscribe to usr-tc, send an email to "[e-mail]"
>  with "unsubscribe usr-tc" in the body of the message.
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>


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-------------------------------------------------------------------------------

From: "Scott Bailey" <[e-mail]>
Subject: Re: (usr-tc) Hiper Arc Filters
Date: 10 Jul 2000 20:52:57 -0400

----- Original Message -----


> Make sure that filter access is enabled for all modem-groups,

Thanks. Would you have an example of the syntax to do that on
a Hiper Arc.

> make sure that you have this filter named as filter.fil.in
> and also that you have a filter called filter.fil.out (empty dummy filter
> is good).  This is needed for the filter to work.

That makes sense. I can see it is trying to append .in and .out to the filter
name, however the documentation (At least not that I could find) doesn't
mention that as a consideration in naming the filters. It seemed the documentation
for the Netservers was a little more thorough.

Thanks for the assistance.

------
Scott Bailey
Systems Administrator
Epix Internet Services
[e-mail]
570-631-1317



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-------------------------------------------------------------------------------

From: <[e-mail]>
Subject: Re: (usr-tc) Hiper Arc Filters
Date: 10 Jul 2000 20:55:28 -0600

Quoting Scott Bailey <[e-mail]>:

> ----- Original Message -----
> From: "Ved" <[e-mail]>
> Subject: Re: (usr-tc) Hiper Arc Filters
>
>
> > Make sure that filter access is enabled for all modem-groups,
>
> Thanks. Would you have an example of the syntax to do that on
> a Hiper Arc.

set modem_group all filter_access on

>
> > make sure that you have this filter named as filter.fil.in
> > and also that you have a filter called filter.fil.out (empty dummy
> filter
> > is good).  This is needed for the filter to work.
>
> That makes sense. I can see it is trying to append .in and .out to the
> filter
> name, however the documentation (At least not that I could find) doesn't
> mention that as a consideration in naming the filters. It seemed the
> documentation
> for the Netservers was a little more thorough.
>
Well the initial release of hiper arc (4.0) did not use this - but then the
problem was that users of netservers did not like this option.  Thus from
4.0.39 upwards the HiPer arc required filters to have .in and .out - or you can
use the VSA Framed-ip-filter attribute that will allow you to send either input
or output filter.

-V

> Thanks for the assistance.
>
> ------
> Scott Bailey
> Systems Administrator
> Epix Internet Services
> [e-mail]
> 570-631-1317
>
>
>
> -
>  To unsubscribe to usr-tc, send an email to "[e-mail]"
>  with "unsubscribe usr-tc" in the body of the message.
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>

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-------------------------------------------------------------------------------

From: "Scot Desort" <[e-mail]>
Subject: Re: (usr-tc) SNMP Guidance
Date: 10 Jul 2000 22:35:06 -0400

Any idea where the archives are?


----- Original Message -----
Sent: Monday, July 10, 2000 12:02 PM


> If the searchable archives are up, try searching for posts from David
> Bolen regarding snmp.  He was pretty much the USR guru, and he knew
> everything there was to know about snmp in general and specifics in
> dealing with TC gear...
>
> Charles
>
> On Fri, 7 Jul 2000, Scot Desort wrote:
>
> > I'm reaching out to the list for a little help with SNMP. I am really
green
> > with it, and was wondering if anyone knows of some good resources --
books,
> > online, whatever, regarding SNMP. I need to setup some thorough
monitoring
> > of my TC gear, as well as my Cisco stuff.
> >
> > In addition, I will need something to capture traps. I have a Linux box
that
> > I play with, but don't know enough to use SNMP with it. We are primarily
an
> > NT shop, so preferably something that runs on NT. I know there's SNMPC,
but
> > there must be something out there that's not so pricey.
> >
> > Any suggestions? Email off-list if you wish.
> >
> > Thanks,
> >
> > --
> > Scot
> >
> >
> >
> > -
> >  To unsubscribe to usr-tc, send an email to "[e-mail]"
> >  with "unsubscribe usr-tc" in the body of the message.
> >  For information on digests or retrieving files and old messages send
> >  "help" to the same address.  Do not use quotes in your message.
> >
>
>
> -
>  To unsubscribe to usr-tc, send an email to "[e-mail]"
>  with "unsubscribe usr-tc" in the body of the message.
>  For information on digests or retrieving files and old messages send
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>


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-------------------------------------------------------------------------------

From: Steve Johnson <[e-mail]>
Subject: (usr-tc) Multicast support
Date: 11 Jul 2000 11:04:51 -0700

I have the USR Totalcontrol gear running PRI's  My question is, does
this support multicast? and if so how do I turn it on?

-Steve


--
Steve Johnson - [e-mail]      Sonic.net, Inc.
System Administrator                    300 B Street #100
707.522.1000 (Voice)                    Santa Rosa, CA 95404
707.547.2199 (Fax)                      http://www.sonic.net/

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-------------------------------------------------------------------------------

From: Brian <[e-mail]>
Subject: (usr-tc) Which code to run
Date: 12 Jul 2000 10:11:46 -0500 (CDT)


Nello all!

It has been a while since I have participated on this list, I have been
very busy, hopefully I will be more active once again.  I have a few
questions.  Right now, and for the longest time, we are running:

ARC: 4.1.22
HDM: 2.0.51

What seems to be the general concensus on what the latest very stable code
is to run?  We aren't using OSPF yet (becuase it was never stable enough
in past releases), but would be very interested in doing so, if we could
at leat gain that.  Also would be interested in gaining more compatibility
with modems if the dsp code is indeed better code.

Brian



Brian Feeny (BF304)     [e-mail]
318-222-2638 x 109    http://www.shreve.net/~signal
Network Administrator   ShreveNet Inc. (ASN 11881)


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-------------------------------------------------------------------------------

From: "ISP-NetworkHardware.com" <[e-mail]>
Subject: (usr-tc) FS: USRobotics Parts
Date: 12 Jul 2000 15:32:08 -0400

The following equipment is available for sale. I would say that most are
some what working but may have bad ports.
All sold as is, is you need further information on a particular piece I can
pull them out and see what is the problem.
If you are looking for memory, power, housings, jumpers...this is your
DREAM post :)
Prices range from $10 to $150.

1- USR HD Chassis no power (Fatal Error) ...sold
1- USR 2059 Dual 45A Power (Fatal Error) ...sold
2-Netserver 16I ...sold
2- Netserver 8I ...sold
2- Netserver 16 ...sold
1- Netserver 8 ...sold
1- MP 16 ...sold
10- NMC
5- Dual PRI
1- Netserver
3- Netserver PRI
5- Dual PRI
5- Analog Modems
3- Analog/Digital Modems
1- Cisco 3102 (reboots) ...sold
1- Ascend MX-2T1
1- Ascend MultiBand (no power)
3- Livingston PM2E (bad mother boards


Steve Rivera (VP) - w-732-833-2111 /  c-732-433-5890 24Hr
ICQ# 75229638
Email: [e-mail]
Nextel Online Email: [e-mail]

Worldwide Provider of Network Hardware Since 1981.
http://www.wrca.net or http://www.ISP-NetworkHardware.com

Cisco, Ascend,USR,Adtran, Kentrox,Livingston, Microcom,Computone,BayNetworks,
Verilink,IBM,Motorola,UDS,Codex,ATT,Paradyne,Hayes,Racal,GDC,Telebit,MultiTech,
Sync/Tylink,Wellfleet,,Black Box,Micom & More

NEXTEL Authorized Dealer: Phones, Accessories, Services










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-------------------------------------------------------------------------------

From: "ISP-NetworkHardware.com" <[e-mail]>
Subject: (usr-tc) FS: US Robotics
Date: 12 Jul 2000 15:30:10 -0400

This equipment is all guaranteed working.

2- Fan Trays
1- Netserver 8 v34
2- Netserver 16 v34
2- Netserver 8I
2- MP 16 v34
1- Managed MP8 v34
2- Managed MP16 v34

Spare Chassis w/ power
4 Total- High Density TC w/ Integrated Fan Tray (1316-05)
2 w/ single 70A power
2 w/ Dual 70A power
4- Classic Total Control w/ 45A
1- Classic TC w/ Single 35A
1- Classic TC w/ Dual 45A DC power
2- Rack32

USR Single Cards
20- Analog Nics (Dual card set up- Works in analog)
100- Analog Nics (Single card set up, Digital only)
2- Quad Analog/Digital Modem w/ analog nic (dual card)
3- Quad Analog w/ analog nic (dual card)
10- T1/E1 card w/ T1 nic
10- NMC -Non v90
5- Dual PRI w/ nic
5- Netserver PRI w/ nic

USR Total Control Bundles -
Complete Access Server, Guaranteed for 3Com Service Contract
All v90 enabled - Clean, tested.
Configuration at your IP address available

TC Hiper Bundles (HD Chassis, single 70A, Hiper NMC, ARC, 2x DSP)
TC HD Bundles (HD Chassis, single 70A, nmc v90, netserver pri, 12x Quad
Digital Modem, Dual T1/PRI)
TC Classic Bundles (2059 Chassis, Dual 45A, nmc v90, netserver pri, 12x
Quad Digital Modem, Dual T1/PRI)
TC v32 Terbo Bundle (2059 Chassis, Dual 45A, 15x Quad v32Terbo Modems, all
analog w/ nics)

Cables:
Null Modems for NMC card
Console Cables
Octal Cable (TWH OCT 8)

Total Switch Cards
2- SLC-10BTX8
2- 100BTX2
3- 100BFX2



Steve Rivera (VP) - w-732-833-2111 /  c-732-433-5890 24Hr
ICQ# 75229638
Email: [e-mail]
Nextel Online Email: [e-mail]

Worldwide Provider of Network Hardware Since 1981.
http://www.wrca.net or http://www.ISP-NetworkHardware.com

Cisco, Ascend,USR,Adtran, Kentrox,Livingston, Microcom,Computone,BayNetworks,
Verilink,IBM,Motorola,UDS,Codex,ATT,Paradyne,Hayes,Racal,GDC,Telebit,MultiTech,
Sync/Tylink,Wellfleet,,Black Box,Micom & More

NEXTEL Authorized Dealer: Phones, Accessories, Services










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-------------------------------------------------------------------------------

From: "ISP-NetworkHardware.com" <[e-mail]>
Subject: (usr-tc) WTB: USR Hiper Cards
Date: 13 Jul 2000 11:21:59 -0400

Currently looking to buy:

Hiper DSP
Hiper ARC
Hiper NMC

Please email me your list.

Steve Rivera (VP) - w-732-833-2111 /  c-732-433-5890 24Hr
ICQ# 75229638
Email: [e-mail]
Nextel Online Email: [e-mail]

Worldwide Provider of Network Hardware Since 1981.
http://www.wrca.net or http://www.ISP-NetworkHardware.com

Cisco, Ascend,USR,Adtran, Kentrox,Livingston, Microcom,Computone,Verilink,
IBM,Motorola,UDS,Codex,ATT,Paradyne,Hayes,Racal,GDC,Telebit,MultiTech,
Sync/Tylink,Wellfleet,,Black Box,Micom & More

NEXTEL Authorized Dealer: Phones, Accessories, Services










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-------------------------------------------------------------------------------

From: [e-mail]
Subject: (usr-tc) Very weird problem with file download...
Date: 13 Jul 2000 12:39:08 -0400


This is one for the books, definitely.

Here's the setup:

Total control chassis
Card            Firmware    Hardware
One dual PRI card    3.1.5        4.0.0
12 digiquad modem cards    6.1.6        2.0.0
2 DSP cards        2.0.51        0.52.0
1 ARC            4.1.59        19.0.0
1 HiPerNMC        6.2.17        2.0
2 PSUs

We are having trouble downloading one particular file through this
chassis and ONLY this chassis. I have checked and re-checked the
settings and the ONLY thing different on this chassis is a 15-minute
session limit and the Carrier Loss Detect Delay is set to 2 seconds.
The file will consistently download to 69 or 72%, then the connection
to the server dies; however, the modem connection remains viable. I
am absolutely stumped. I've doubled the MTU size and swapped the ARC
so far. Any clues? If you reply off-list, please cc [e-mail]
as I will be on vacation and checking email sporadically.

*********************************************************
Michelle M. Mogil
Network and Computing Systems
735 Rhodes Hall, Cornell University, Ithaca, NY 14853
vox: [phone], fax: [phone]
email: [e-mail]
**********************************************

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-------------------------------------------------------------------------------

From: Ved <[e-mail]>
Subject: Re: (usr-tc) Very weird problem with file download...
Date: 13 Jul 2000 12:38:52 -0600 (CST)

On Thu, 13 Jul 2000 [e-mail] wrote:

>
> This is one for the books, definitely.
>
> Here's the setup:
>
> Total control chassis
> Card            Firmware    Hardware
> One dual PRI card    3.1.5        4.0.0
> 12 digiquad modem cards    6.1.6        2.0.0
> 2 DSP cards        2.0.51        0.52.0
> 1 ARC            4.1.59        19.0.0
> 1 HiPerNMC        6.2.17        2.0
> 2 PSUs
>
> We are having trouble downloading one particular file through this
> chassis and ONLY this chassis. I have checked and re-checked the
> settings and the ONLY thing different on this chassis is a 15-minute
> session limit and the Carrier Loss Detect Delay is set to 2 seconds.
> The file will consistently download to 69 or 72%, then the connection
> to the server dies; however, the modem connection remains viable. I
> am absolutely stumped. I've doubled the MTU size and swapped the ARC
> so far. Any clues? If you reply off-list, please cc [e-mail]
> as I will be on vacation and checking email sporadically.

Are you having this problem appear both on the quad and the HiPerDSP?
Increasing the MTU size is not a good thing.  I would suggest that you set
the MTU on the HiPer arc to 576 and do not change anything on the client
side.  This should fix the issue.  Also if this problem is only on the
Quad or the DSP alone then check your PPP settings on the ARC - you want
to see if PPP on the modem is enabled or disabled.  Disable the PPP on the
modem and try your download again with mtu set to 576.


-V


>
> *********************************************************
> Michelle M. Mogil
> Network and Computing Systems
> 735 Rhodes Hall, Cornell University, Ithaca, NY 14853
> vox: [phone], fax: [phone]
> email: [e-mail]
> **********************************************
>
> -
>  To unsubscribe to usr-tc, send an email to "[e-mail]"
>  with "unsubscribe usr-tc" in the body of the message.
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-------------------------------------------------------------------------------

From: Sergio Gonzalez <[e-mail]>
Subject: (usr-tc) Quad Modem Add Cost Feature.
Date: 13 Jul 2000 16:20:02 +0500

*This message was transferred with a trial version of CommuniGate(tm) Pro*
Hi there, I got a little question. How do I enable the V.90 Add cost
feature in Analog/digital Quad Modem card that are managed by a
Netserver 16?


Thanks a lot in advance.


/Sergio
--
Sergio Gonzalez
Calle 100 #8A-55 Torre C oficina 711
[e-mail]
Senior Network Operations Engineer - SkyNet de Colombia.
[phone]
[phone]

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-------------------------------------------------------------------------------

From: "Terry Kennedy" <[e-mail]>
Subject: Re: (usr-tc) Very weird problem with file download...
Date: 13 Jul 2000 14:28:43 -0700

Why do suggest the MTU value 576? I beleive the default 1514. Why the
change?


> Are you having this problem appear both on the quad and the HiPerDSP?
> Increasing the MTU size is not a good thing.  I would suggest that you set
> the MTU on the HiPer arc to 576 and do not change anything on the client
> side.  This should fix the issue.  Also if this problem is only on the
> Quad or the DSP alone then check your PPP settings on the ARC - you want
> to see if PPP on the modem is enabled or disabled.  Disable the PPP on the
> modem and try your download again with mtu set to 576.



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-------------------------------------------------------------------------------

From: "Steve Rivera - www.wrca.net" <[e-mail]>
Subject: (usr-tc) FS:  5- Hiper NMC card w/ nics (New/Open Box) $900ea
Date: 13 Jul 2000 17:31:47 -0400

Currently List for $4826.00
I have 5 available for $950.00

Hiper NMC w/ NIC
Complete Sets
Factory Warranty

Steve Rivera (VP) - w-732-833-2111 /  c-732-433-5890 24Hr
http://www.wrca.net
ICQ# 75229638
Email: [e-mail]
Mobile Email: [e-mail]

Worldwide Provider of Network Hardware Since 1981.

Cisco, Ascend,USR,Adtran, Kentrox,Livingston, Microcom,Computone,Verilink,
IBM,Motorola,UDS,Codex,ATT,Paradyne,Hayes,Racal,GDC,Telebit,MultiTech,
Sync/Tylink,Wellfleet,,Black Box,Micom & More

NEXTEL Authorized Dealer: Phones, Accessories, Services










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-------------------------------------------------------------------------------

From: "Mark Thornton" <[e-mail]>
Subject: Re: (usr-tc) FS:  5- Hiper NMC card w/ nics (New/Open Box) $900ea
Date: 13 Jul 2000 16:44:32 -0500

Are Hiper NMC's already X2 enabled, or do they require a feature code
upgrade like the old NMC. What happens when we trade these out, do we lose
X2 functionality?

Mark Thornton
San Marcos Internet, Inc.
512-393-5300


----- Original Message -----
Sent: Thursday, July 13, 2000 4:31 PM


> Currently List for $4826.00
> I have 5 available for $950.00
>
> Hiper NMC w/ NIC
> Complete Sets
> Factory Warranty
>
> Steve Rivera (VP) - w-732-833-2111 /  c-732-433-5890 24Hr
> http://www.wrca.net
> ICQ# 75229638
> Email: [e-mail]
> Mobile Email: [e-mail]
>
> Worldwide Provider of Network Hardware Since 1981.
>
> Cisco, Ascend,USR,Adtran, Kentrox,Livingston, Microcom,Computone,Verilink,
> IBM,Motorola,UDS,Codex,ATT,Paradyne,Hayes,Racal,GDC,Telebit,MultiTech,
> Sync/Tylink,Wellfleet,,Black Box,Micom & More
>
> NEXTEL Authorized Dealer: Phones, Accessories, Services
>
>
>
>
>
>
>
>
>
>
> -
>  To unsubscribe to usr-tc, send an email to "[e-mail]"
>  with "unsubscribe usr-tc" in the body of the message.
>  For information on digests or retrieving files and old messages send
>  "help" to the same address.  Do not use quotes in your message.


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-------------------------------------------------------------------------------

From: "Jorge Lozano" <[e-mail]>
Subject: RE: (usr-tc) Quad Modem Add Cost Feature.
Date: 13 Jul 2000 16:56:42 -0500

Sergio,
in order to enable the V.90 feature take a look in the followong page:

http://totalservice.usr.com/56k/totalcontrol.html

Regards,

Jorge Lozano

-----Mensaje original-----
De: [e-mail]
[mailto:[e-mail]]En nombre de Sergio Gonzalez
Enviado el: Jueves, 13 de Julio de 2000 06:20 a.m.
Para: [e-mail]
Asunto: (usr-tc) Quad Modem Add Cost Feature.


*This message was transferred with a trial version of CommuniGate(tm) Pro*
Hi there, I got a little question. How do I enable the V.90 Add cost
feature in Analog/digital Quad Modem card that are managed by a
Netserver 16?


Thanks a lot in advance.


/Sergio
--
Sergio Gonzalez
Calle 100 #8A-55 Torre C oficina 711
[e-mail]
Senior Network Operations Engineer - SkyNet de Colombia.
[phone]
[phone]

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-------------------------------------------------------------------------------

From: Greg Coffey <[e-mail]>
Subject: Re: (usr-tc) FS:  5- Hiper NMC card w/ nics (New/Open Box)
Date: 13 Jul 2000 16:03:28 -0600

You don't need them unless you have quads in the chassis.  The DSP cards
are already x2 enabled.  3Com can move the key from one NMC card to another.


At 04:44 PM 7/13/00 -0500, you wrote:
>Are Hiper NMC's already X2 enabled, or do they require a feature code
>upgrade like the old NMC. What happens when we trade these out, do we lose
>X2 functionality?
>
>Mark Thornton
>San Marcos Internet, Inc.
>512-393-5300
>
>
>----- Original Message -----
>From: Steve Rivera - www.wrca.net <[e-mail]>
>To: <[e-mail]>
>Sent: Thursday, July 13, 2000 4:31 PM
>Subject: (usr-tc) FS: 5- Hiper NMC card w/ nics (New/Open Box) $900ea
>
>
> > Currently List for $4826.00
> > I have 5 available for $950.00
> >
> > Hiper NMC w/ NIC
> > Complete Sets
> > Factory Warranty
> >
> > Steve Rivera (VP) - w-732-833-2111 /  c-732-433-5890 24Hr
> > http://www.wrca.net
> > ICQ# 75229638
> > Email: [e-mail]
> > Mobile Email: [e-mail]
> >
> > Worldwide Provider of Network Hardware Since 1981.
> >
> > Cisco, Ascend,USR,Adtran, Kentrox,Livingston, Microcom,Computone,Verilink,
> > IBM,Motorola,UDS,Codex,ATT,Paradyne,Hayes,Racal,GDC,Telebit,MultiTech,
> > Sync/Tylink,Wellfleet,,Black Box,Micom & More
> >
> > NEXTEL Authorized Dealer: Phones, Accessories, Services
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> > -
> >  To unsubscribe to usr-tc, send an email to "[e-mail]"
> >  with "unsubscribe usr-tc" in the body of the message.
> >  For information on digests or retrieving files and old messages send
> >  "help" to the same address.  Do not use quotes in your message.
>
>
>-
>  To unsubscribe to usr-tc, send an email to "[e-mail]"
>  with "unsubscribe usr-tc" in the body of the message.
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>  "help" to the same address.  Do not use quotes in your message.


Thanks, Greg Coffey                               <[e-mail]>
Visionary Communications  V 307-234-5443    F 307-234-5446
100 N. Center Suite #100, Casper, WY  82601    www.vcn.com
_________________________________________________________


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-------------------------------------------------------------------------------

From: <[e-mail]>
Subject: Re: (usr-tc) Very weird problem with file download...
Date: 13 Jul 2000 18:22:55 -0600

Quoting Terry Kennedy <[e-mail]>:

> Why do suggest the MTU value 576? I beleive the default 1514. Why the
> change?
>
Windows operating system has issues with higher MTU values, they do not
negotiate MTU properlly.  Win 2000 does have a fix for this.  For most
applications it does not matter.  Where it matters is how the packet when sent
from the server to the host changes or how its fragmented.  By setting a lower
MTU, you are forcing the sending end to fragment the packet.

-V

>
> > Are you having this problem appear both on the quad and the HiPerDSP?
> > Increasing the MTU size is not a good thing.  I would suggest that you
> set
> > the MTU on the HiPer arc to 576 and do not change anything on the
> client
> > side.  This should fix the issue.  Also if this problem is only on the
> > Quad or the DSP alone then check your PPP settings on the ARC - you
> want
> > to see if PPP on the modem is enabled or disabled.  Disable the PPP on
> the
> > modem and try your download again with mtu set to 576.
>
>
>
> -
>  To unsubscribe to usr-tc, send an email to "[e-mail]"
>  with "unsubscribe usr-tc" in the body of the message.
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>

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-------------------------------------------------------------------------------

From: Aaron Nabil <[e-mail]>
Subject: (usr-tc) Linux for edgeserver?
Date: 14 Jul 2000 23:31:22 -0700 (PDT)


Is there any support for Linux on an Edgeserver?




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-------------------------------------------------------------------------------

From: Jeff Mcadams <[e-mail]>
Subject: Re: (usr-tc) Very weird problem with file download...
Date: 15 Jul 2000 09:41:05 -0400

Also sprach Ved
>Are you having this problem appear both on the quad and the HiPerDSP?
>Increasing the MTU size is not a good thing.  I would suggest that you set
>the MTU on the HiPer arc to 576

You probably really *don't* want to do this.  With Path MTU Discovery
being as flaky as it is on today's Internet, dropping the MTU in the
middle or the end of an end to end Internet path is not a Good Thing.

What you probably want to do is set the MRU setting on the Arc to
576...but since I don't know if there's any mechanism to actually do
that (I don't see a Framed-MRU value in RADIUS, and if you're getting
authentication through PAP or CHAP, that would be too late anyway), you
may just have to diddle with the registry on the windows machines to
drop it down...not fun, I know.
--
Jeff McAdams                            Email: [e-mail]
Head Network Administrator              Voice: [phone]
IgLou Internet Services                        [phone]

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-------------------------------------------------------------------------------

From: Jeff Mcadams <[e-mail]>
Subject: Re: (usr-tc) Very weird problem with file download...
Date: 15 Jul 2000 09:45:56 -0400

Also sprach [e-mail]
>Quoting Terry Kennedy <[e-mail]>:
>> Why do suggest the MTU value 576? I beleive the default 1514. Why the
>> change?

>Windows operating system has issues with higher MTU values, they do not
>negotiate MTU properlly.

OK...let's clarify here...'cause I'm not sure.

Does windows have problem with *sending* or *receiving* large packets
(or both?)

The reason that I ask is that you seem to be using "MTU" for both
sending and receiving packets.  Keep in mind that "MTU" means "Maximum
Transmission Unit", meaning that its the largest size packet that the
host will *send*...it has nothing to do with how large of a packet that
the host is willing and able to receive.  You could easily have a host
with an MTU of 276 that is still willing and able to receive packets of
size 1500.

>By setting a lower MTU, you are forcing the sending end to fragment the
>packet.

Yeah, and with PMTUD being a crap-shoot at best on the Internet, forcing
the sending end to fragment the packet is a crap-shoot at best.

What if the sending server is behind a LocalDirector or some other load
balancing device...all of a sudden, PMTUD doesn't work and you're client
on that connection can't transfer any data from that site.  So sorry.
--
Jeff McAdams                            Email: [e-mail]
Head Network Administrator              Voice: [phone]
IgLou Internet Services                        [phone]

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-------------------------------------------------------------------------------

From: Scott Kupferschmidt <[e-mail]>
Subject: (usr-tc) Debugging ISDN / Ports
Date: 15 Jul 2000 19:54:35 -0500 (CDT)

Hey all.  I have a problem that maybe someone can help me out with.

Right now we're using a USR TotalControl (NETserver) that has 48 V.90/ISDN
ports, currently only using up to 24 of them (due to 1 PRI).  We never
come close to filling up all the ports, so getting on is never a problem.

Lately for the past couple of months my ISDN (multilinked) to the TC has
been dropping for no apparant reason.  I remember when I first hooked up
my ISDN, I was able to stay connected for 16 days straight, and now it's
rare to say connected more than a day or two.  My last connect time was 4
days, before it dropped off.

I'm almost confident it is the telco causing me so many problems, which
only makes since.  I have replaced/tested 3 different pieces of equipment,
even at remote locations.  All equipment tests fine from other locations,
but just gives me problems at home.  Currently I've called in trouble
tickets on my line, the telco says everything is fine, it's my equipment
that's bad, etc.  Blah blah they don't know what they're talking about.
Due to the line dropping and redialing so much (my connection is suppose
to be damn near permanent if power is on), I've received massive phone
bills that I'm expected to pay.

What I'd really like to know is if the USR TC has some type debugging of
why a disconnect occurs, etc?  Our other modem pool (a Bay Networks Annex)
has a feature called 'histcall' where you can find out just about
anything.  Unfornautely due to my network I cannot dial into that pool, as
it isn't smart enough (yet) to route different subnets as well.

The logfile the USR TC makes over syslog isn't descriptive enough.  For
the curious, the current version running on the USR TC is:

Command> version
U.S. Robotics
Total Control (tm) NETServer Card V.34/ISDN with Frame Relay V3.8.1
  Build date: Aug 11 1998
  Build time: 13:49:21

  Network Interface Card: Ethernet & Frame Relay Combination (26)
  ISDN Interface Card   : MUNICH32 (4)
  Packet Bus Circuit    : Standard

Any information/help anyone can give me is greatly appreciated.  I'm just
looking to find out whats wrong with my line without paying dearly for it,
and just continue service without disruptions.

Thanks,

Scott


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-------------------------------------------------------------------------------

From: Brian <[e-mail]>
Subject: (usr-tc) IP-IP Tunneling
Date: 15 Jul 2000 23:16:04 -0500 (CDT)


Does anyone know if IP-IP Tunneling is in the pipeline for coming to the
ARC?  I have some uses for it, but I don't believe it is supported on the
ARC's yet (l2tp and pptp only last time I checked).

Brian


Brian Feeny (BF304)     [e-mail]
318-222-2638 x 109    http://www.shreve.net/~signal
Network Administrator   ShreveNet Inc. (ASN 11881)


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-------------------------------------------------------------------------------

From: <[e-mail]>
Subject: Re: (usr-tc) Debugging ISDN / Ports
Date: 16 Jul 2000 18:14:00 -0600

Quoting Scott Kupferschmidt <[e-mail]>:

> Hey all.  I have a problem that maybe someone can help me out with.
>
> Right now we're using a USR TotalControl (NETserver) that has 48
> V.90/ISDN
> ports, currently only using up to 24 of them (due to 1 PRI).  We never
> come close to filling up all the ports, so getting on is never a
> problem.
>
> Lately for the past couple of months my ISDN (multilinked) to the TC has
> been dropping for no apparant reason.  I remember when I first hooked up
> my ISDN, I was able to stay connected for 16 days straight, and now it's
> rare to say connected more than a day or two.  My last connect time was
> 4
> days, before it dropped off.

Need syslog to indentify what is happening.  Run syslog and then when your
connection drops look at the syslog to identify the reason for disconnect

-V


>
> I'm almost confident it is the telco causing me so many problems, which
> only makes since.  I have replaced/tested 3 different pieces of
> equipment,
> even at remote locations.  All equipment tests fine from other
> locations,
> but just gives me problems at home.  Currently I've called in trouble
> tickets on my line, the telco says everything is fine, it's my equipment
> that's bad, etc.  Blah blah they don't know what they're talking about.
> Due to the line dropping and redialing so much (my connection is suppose
> to be damn near permanent if power is on), I've received massive phone
> bills that I'm expected to pay.
>
> What I'd really like to know is if the USR TC has some type debugging of
> why a disconnect occurs, etc?  Our other modem pool (a Bay Networks
> Annex)
> has a feature called 'histcall' where you can find out just about
> anything.  Unfornautely due to my network I cannot dial into that pool,
> as
> it isn't smart enough (yet) to route different subnets as well.
>
> The logfile the USR TC makes over syslog isn't descriptive enough.  For
> the curious, the current version running on the USR TC is:
>
> Command> version
> U.S. Robotics
> Total Control (tm) NETServer Card V.34/ISDN with Frame Relay V3.8.1
>   Build date: Aug 11 1998
>   Build time: 13:49:21
>
>   Network Interface Card: Ethernet & Frame Relay Combination (26)
>   ISDN Interface Card   : MUNICH32 (4)
>   Packet Bus Circuit    : Standard
>
> Any information/help anyone can give me is greatly appreciated.  I'm
> just
> looking to find out whats wrong with my line without paying dearly for
> it,
> and just continue service without disruptions.
>
> Thanks,
>
> Scott
>
>
> -
>  To unsubscribe to usr-tc, send an email to "[e-mail]"
>  with "unsubscribe usr-tc" in the body of the message.
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>

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-------------------------------------------------------------------------------

From: <[e-mail]>
Subject: Re: (usr-tc) IP-IP Tunneling
Date: 16 Jul 2000 18:12:11 -0600

Quoting Brian <[e-mail]>:

>
> Does anyone know if IP-IP Tunneling is in the pipeline for coming to the
> ARC?  I have some uses for it, but I don't believe it is supported on
> the
> ARC's yet (l2tp and pptp only last time I checked).

There is PPPOE available in 5.x - that can be used for IP- IP tunneling.
However have not heard of any thing new

-V

>
> Brian
>
>
> -----------------------------------------------------
> Brian Feeny (BF304)     [e-mail]
> 318-222-2638 x 109    http://www.shreve.net/~signal
> Network Administrator   ShreveNet Inc. (ASN 11881)
>
>
> -
>  To unsubscribe to usr-tc, send an email to "[e-mail]"
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-------------------------------------------------------------------------------

From: Sergio Gonzalez <[e-mail]>
Subject: (usr-tc) Netservers radius and quad modem Problems.
Date: 17 Jul 2000 10:52:31 +0500

*This message was transferred with a trial version of CommuniGate(tm) Pro*
Hello there.

I've two netservers running 3.8.1 and quad modem (analog/digital) with
5.10.9 and above. Well, The first netserver recognizes all the quad
modem cards on its chassis (15 cards), but the netserver can't
authenticate users via radius (then I've to put all the users in the
chassis.... nasty... but was the only solution for the auth problem). I
use Radiator radius authentication server 2.15.

The other netserver has only 8 quad cards on its chassis, but the
netserver cannot see those cards. How do I tell netserver to recognize
those cards?.


Thanks in advance for the help!!


/Sergio
--
Sergio Gonzalez
Calle 100 #8A-55 Torre C oficina 711
[e-mail]
Senior Network Operations Engineer - SkyNet de Colombia.
[phone]
[phone]

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-------------------------------------------------------------------------------

From: Brian <[e-mail]>
Subject: (usr-tc) The 3Com Support Contract B*tch
Date: 17 Jul 2000 13:37:06 -0500 (CDT)


What is the name of the lady at 3Com who likes to bust everyones balls
about support contracts?  I got a call today, totally threatening and
unreasonable, from a lady at 3Com.  I just want to get my facts straight.

Also, maybe a letter should be drafted, something like "We the undersigned
ISP's refuse to purchase support contracts until <someone> is no longer
associated with that division of 3Com".........then have something like:


ISP Name        Ports        Contract Value
--------------------    -----------    ----------------
foo.com            1200        $  8000.00
blah.com        25000        $200000.00
.
.
.
.
                Total: $5,000,000


something like that.............anyways just a thought.

Brian


Brian Feeny, CCNA       [e-mail]
318-222-2638 x 109    http://www.shreve.net/~signal
Network Administrator   ShreveNet Inc. (ASN 11881)


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-------------------------------------------------------------------------------

From: Jaye Mathisen <[e-mail]>
Subject: Re: (usr-tc) The 3Com Support Contract B*tch
Date: 17 Jul 2000 11:42:01 -0700 (PDT)


If it's who I think it is, probably LaChina Mc Something-or-other.

On Mon, 17 Jul 2000, Brian wrote:

>
> What is the name of the lady at 3Com who likes to bust everyones balls
> about support contracts?  I got a call today, totally threatening and
> unreasonable, from a lady at 3Com.  I just want to get my facts straight.
>
> Also, maybe a letter should be drafted, something like "We the undersigned
> ISP's refuse to purchase support contracts until <someone> is no longer
> associated with that division of 3Com".........then have something like:
>
>
> ISP Name        Ports        Contract Value
> --------------------    -----------    ----------------
> foo.com            1200        $  8000.00
> blah.com        25000        $200000.00
> .
> .
> .
> .
>                 Total: $5,000,000
>
>
> something like that.............anyways just a thought.
>
> Brian
>
>
> -----------------------------------------------------
> Brian Feeny, CCNA       [e-mail]
> 318-222-2638 x 109    http://www.shreve.net/~signal
> Network Administrator   ShreveNet Inc. (ASN 11881)
>
>
> -
>  To unsubscribe to usr-tc, send an email to "[e-mail]"
>  with "unsubscribe usr-tc" in the body of the message.
>  For information on digests or retrieving files and old messages send
>  "help" to the same address.  Do not use quotes in your message.
>


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-------------------------------------------------------------------------------

From: Jaye Mathisen <[e-mail]>
Subject: Re: (usr-tc) The 3Com Support Contract B*tch
Date: 17 Jul 2000 11:42:01 -0700 (PDT)


If it's who I think it is, probably LaChina Mc Something-or-other.

On Mon, 17 Jul 2000, Brian wrote:

>
> What is the name of the lady at 3Com who likes to bust everyones balls
> about support contracts?  I got a call today, totally threatening and
> unreasonable, from a lady at 3Com.  I just want to get my facts straight.
>
> Also, maybe a letter should be drafted, something like "We the undersigned
> ISP's refuse to purchase support contracts until <someone> is no longer
> associated with that division of 3Com".........then have something like:
>
>
> ISP Name        Ports        Contract Value
> --------------------    -----------    ----------------
> foo.com            1200        $  8000.00
> blah.com        25000        $200000.00
> .
> .
> .
> .
>                 Total: $5,000,000
>
>
> something like that.............anyways just a thought.
>
> Brian
>
>
> -----------------------------------------------------
> Brian Feeny, CCNA       [e-mail]
> 318-222-2638 x 109    http://www.shreve.net/~signal
> Network Administrator   ShreveNet Inc. (ASN 11881)
>
>
> -
>  To unsubscribe to usr-tc, send an email to "[e-mail]"
>  with "unsubscribe usr-tc" in the body of the message.
>  For information on digests or retrieving files and old messages send
>  "help" to the same address.  Do not use quotes in your message.
>


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-------------------------------------------------------------------------------

From: Dave Lajoie <[e-mail]>
Subject: Re: (usr-tc) The 3Com Support Contract B*tch
Date: 17 Jul 2000 14:58:19 -0400 (EDT)


I remember seeing many complaints (and having some trouble with) Michelle
Catalano (sp?) but of late have had less problems in this area then most
posts report. I think Michelle is on vacation this week, although I may be
wrong.



Dave Lajoie
Remote System Administrator
North Country Internet Access
E-Mail: [e-mail]

On Mon, 17 Jul 2000, Brian wrote:

>
> What is the name of the lady at 3Com who likes to bust everyones balls
> about support contracts?  I got a call today, totally threatening and
> unreasonable, from a lady at 3Com.  I just want to get my facts straight.
>
> Also, maybe a letter should be drafted, something like "We the undersigned
> ISP's refuse to purchase support contracts until <someone> is no longer
> associated with that division of 3Com".........then have something like:
>
>
> ISP Name        Ports        Contract Value
> --------------------    -----------    ----------------
> foo.com            1200        $  8000.00
> blah.com        25000        $200000.00
> .
> .
> .
> .
>                 Total: $5,000,000
>
>
> something like that.............anyways just a thought.
>
> Brian
>
>
> -----------------------------------------------------
> Brian Feeny, CCNA       [e-mail]
> 318-222-2638 x 109    http://www.shreve.net/~signal
> Network Administrator   ShreveNet Inc. (ASN 11881)
>
>
> -
>  To unsubscribe to usr-tc, send an email to "[e-mail]"
>  with "unsubscribe usr-tc" in the body of the message.
>  For information on digests or retrieving files and old messages send
>  "help" to the same address.  Do not use quotes in your message.
>


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-------------------------------------------------------------------------------

From: Dayton Internet <[e-mail]>
Subject: Re: (usr-tc) The 3Com Support Contract B*tch
Date: 17 Jul 2000 16:21:17 -0400 (EDT)

I thought Michelle was service contracts and LaChina was v.90

--Rich Adams, President, Dayton Internet Services Inc., Dayton, Ohio--
  [e-mail]--937-586-2500--

On Mon, 17 Jul 2000, Dave Lajoie wrote:

>
> I remember seeing many complaints (and having some trouble with) Michelle
> Catalano (sp?) but of late have had less problems in this area then most
> posts report. I think Michelle is on vacation this week, although I may be
> wrong.
>
>
>
> Dave Lajoie
> Remote System Administrator
> North Country Internet Access
> E-Mail: [e-mail]
>
> On Mon, 17 Jul 2000, Brian wrote:
>
> >
> > What is the name of the lady at 3Com who likes to bust everyones balls
> > about support contracts?  I got a call today, totally threatening and
> > unreasonable, from a lady at 3Com.  I just want to get my facts straight.
> >
> > Also, maybe a letter should be drafted, something like "We the undersigned
> > ISP's refuse to purchase support contracts until <someone> is no longer
> > associated with that division of 3Com".........then have something like:
> >
> >
> > ISP Name        Ports        Contract Value
> > --------------------    -----------    ----------------
> > foo.com            1200        $  8000.00
> > blah.com        25000        $200000.00
> > .
> > .
> > .
> > .
> >                 Total: $5,000,000
> >
> >
> > something like that.............anyways just a thought.
> >
> > Brian
> >
> >
> > -----------------------------------------------------
> > Brian Feeny, CCNA       [e-mail]
> > 318-222-2638 x 109    http://www.shreve.net/~signal
> > Network Administrator   ShreveNet Inc. (ASN 11881)
> >
> >
> > -
> >  To unsubscribe to usr-tc, send an email to "[e-mail]"
> >  with "unsubscribe usr-tc" in the body of the message.
> >  For information on digests or retrieving files and old messages send
> >  "help" to the same address.  Do not use quotes in your message.
> >
>
>
> -
>  To unsubscribe to usr-tc, send an email to "[e-mail]"
>  with "unsubscribe usr-tc" in the body of the message.
>  For information on digests or retrieving files and old messages send
>  "help" to the same address.  Do not use quotes in your message.
>



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-------------------------------------------------------------------------------

From: "Ted Mecimore" <[e-mail]>
Subject: (usr-tc) Wake up 3Com!!
Date: 17 Jul 2000 17:30:38 -0400

I would hope that 3Com is smart enough to follow this list and pick up on
our collective frustration at the 3Com support contracts folks. If they are
serious about making a run of the TC system they had best get it in gear. In
the past year we have acquired several other smaller ISPs. I am working to
move them from a mixture of platform (PM2, PM3, Bay 5399, Ascend, etc) to
TC. But with the level of support 3Com is offering it is a hard sale. We are
fortunate to have support from Source Technology and Intelligent Choice, but
if they are our best help we are in serious trouble...

Ted Mecimore
Operations Manager
Vista Technology
108 Meeting Street
Morganton, NC 28655


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-------------------------------------------------------------------------------

From: "Marius Kirschner" <[e-mail]>
Subject: RE: (usr-tc) Wake up 3Com!!
Date: 17 Jul 2000 17:35:23 -0400

Based on their support (or lack thereof) I've already decided that our next
purchase won't be a 3COM unit.  Give me back USRobotic's support any time,
they were outstanding.

               ---Marius (Agora Online)


>-----Original Message-----
>From: [e-mail]
>[mailto:[e-mail]]On Behalf Of Ted Mecimore
>Sent: Monday, July 17, 2000 5:31 PM
>To: [e-mail]
>Subject: (usr-tc) Wake up 3Com!!
>
>
>I would hope that 3Com is smart enough to follow this list and pick up on
>our collective frustration at the 3Com support contracts folks. If they are
>serious about making a run of the TC system they had best get it
>in gear. In
>the past year we have acquired several other smaller ISPs. I am working to
>move them from a mixture of platform (PM2, PM3, Bay 5399, Ascend, etc) to
>TC. But with the level of support 3Com is offering it is a hard
>sale. We are
>fortunate to have support from Source Technology and Intelligent
>Choice, but
>if they are our best help we are in serious trouble...
>
>Ted Mecimore
>Operations Manager
>Vista Technology
>108 Meeting Street
>Morganton, NC 28655
>
>
>-
> To unsubscribe to usr-tc, send an email to "[e-mail]"
> with "unsubscribe usr-tc" in the body of the message.
> For information on digests or retrieving files and old messages send
> "help" to the same address.  Do not use quotes in your message.
>


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-------------------------------------------------------------------------------

From: "Scot Desort" <[e-mail]>
Subject: (usr-tc) Security questions
Date: 17 Jul 2000 17:45:10 -0400

I am trying to accomplish 2 tasks:

1 - Change password in HARC for the user 'adm' in NVRAM. When I use the CLI,
the command 'set user adm password xxxx' takes, I do a save all, and the old
password is still active. If I try to use HARM, I get a message stating
"cannot edit a user with type MANAGE"

2 - I need to delete a different user in NVRAM that is also type MANAGE.
Cannot seem to do that - same message as above referring to a user with type
MANAGE.

Any thoughts?

--
Scot





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-------------------------------------------------------------------------------

From: Brian <[e-mail]>
Subject: Re: (usr-tc) Wake up 3Com!!
Date: 17 Jul 2000 17:33:55 -0500 (CDT)


nod, I have never in my career seen so much frustration against a company
regarding its support contracts.  I have seen this with the TC support
contracts for 4 years.

Brian


On Mon, 17 Jul 2000, Ted Mecimore wrote:

> I would hope that 3Com is smart enough to follow this list and pick up on
> our collective frustration at the 3Com support contracts folks. If they are
> serious about making a run of the TC system they had best get it in gear. In
> the past year we have acquired several other smaller ISPs. I am working to
> move them from a mixture of platform (PM2, PM3, Bay 5399, Ascend, etc) to
> TC. But with the level of support 3Com is offering it is a hard sale. We are
> fortunate to have support from Source Technology and Intelligent Choice, but
> if they are our best help we are in serious trouble...
>
> Ted Mecimore
> Operations Manager
> Vista Technology
> 108 Meeting Street
> Morganton, NC 28655
>
>
> -
>  To unsubscribe to usr-tc, send an email to "[e-mail]"
>  with "unsubscribe usr-tc" in the body of the message.
>  For information on digests or retrieving files and old messages send
>  "help" to the same address.  Do not use quotes in your message.
>

Brian Feeny, CCNA       [e-mail]
318-222-2638 x 109    http://www.shreve.net/~signal
Network Administrator   ShreveNet Inc. (ASN 11881)


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 To unsubscribe to usr-tc, send an email to "[e-mail]"
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-------------------------------------------------------------------------------

From: Brian <[e-mail]>
Subject: RE: (usr-tc) Wake up 3Com!!
Date: 17 Jul 2000 17:35:09 -0500 (CDT)

On Mon, 17 Jul 2000, Marius Kirschner wrote:

> Based on their support (or lack thereof) I've already decided that our next
> purchase won't be a 3COM unit.  Give me back USRobotic's support any time,
> they were outstanding.
>

Hmm, I can't agree that USR's support was outstanding.  Days of listening
to Canon in D for 2 hours at a time are still very vivid in my
mind...........and you know, I use to like that song, there aren't many
classics I like, but that was one of them, and USR ruined it for me :)

Brian


>                ---Marius (Agora Online)
>
>
> >-----Original Message-----
> >From: [e-mail]
> >[mailto:[e-mail]]On Behalf Of Ted Mecimore
> >Sent: Monday, July 17, 2000 5:31 PM
> >To: [e-mail]
> >Subject: (usr-tc) Wake up 3Com!!
> >
> >
> >I would hope that 3Com is smart enough to follow this list and pick up on
> >our collective frustration at the 3Com support contracts folks. If they are
> >serious about making a run of the TC system they had best get it
> >in gear. In
> >the past year we have acquired several other smaller ISPs. I am working to
> >move them from a mixture of platform (PM2, PM3, Bay 5399, Ascend, etc) to
> >TC. But with the level of support 3Com is offering it is a hard
> >sale. We are
> >fortunate to have support from Source Technology and Intelligent
> >Choice, but
> >if they are our best help we are in serious trouble...
> >
> >Ted Mecimore
> >Operations Manager
> >Vista Technology
> >108 Meeting Street
> >Morganton, NC 28655
> >
> >
> >-
> > To unsubscribe to usr-tc, send an email to "[e-mail]"
> > with "unsubscribe usr-tc" in the body of the message.
> > For information on digests or retrieving files and old messages send
> > "help" to the same address.  Do not use quotes in your message.
> >
>
>
> -
>  To unsubscribe to usr-tc, send an email to "[e-mail]"
>  with "unsubscribe usr-tc" in the body of the message.
>  For information on digests or retrieving files and old messages send
>  "help" to the same address.  Do not use quotes in your message.
>

Brian Feeny, CCNA       [e-mail]
318-222-2638 x 109    http://www.shreve.net/~signal
Network Administrator   ShreveNet Inc. (ASN 11881)


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-------------------------------------------------------------------------------

From: Brian <[e-mail]>
Subject: Re: (usr-tc) Security questions
Date: 17 Jul 2000 17:36:33 -0500 (CDT)


disable user adm

You cannot delete the adm user.  You can however disable it.  At least
this is the case with the versions I work off of.

Brian


On Mon, 17 Jul 2000, Scot Desort wrote:

> I am trying to accomplish 2 tasks:
>
> 1 - Change password in HARC for the user 'adm' in NVRAM. When I use the CLI,
> the command 'set user adm password xxxx' takes, I do a save all, and the old
> password is still active. If I try to use HARM, I get a message stating
> "cannot edit a user with type MANAGE"
>
> 2 - I need to delete a different user in NVRAM that is also type MANAGE.
> Cannot seem to do that - same message as above referring to a user with type
> MANAGE.
>
> Any thoughts?
>
> --
> Scot
>
>
>
>
>
> -
>  To unsubscribe to usr-tc, send an email to "[e-mail]"
>  with "unsubscribe usr-tc" in the body of the message.
>  For information on digests or retrieving files and old messages send
>  "help" to the same address.  Do not use quotes in your message.
>

Brian Feeny, CCNA       [e-mail]
318-222-2638 x 109    http://www.shreve.net/~signal
Network Administrator   ShreveNet Inc. (ASN 11881)


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-------------------------------------------------------------------------------

From: Paul Farber <[e-mail]>
Subject: Re: (usr-tc) The 3Com Support Contract B*tch
Date: 17 Jul 2000 18:42:56 -0400 (EDT)

People are still paying for support?  Man, I get 1-2 calls a week asking
me to participate in some sort of promotion, rebate, etc.

Cisco maybe able to get away with robbing ISP's for support contracts....
but I can't see how/why 3Com thinks they can.  There are to many
alternatives that are to good to pass up.

Paul Farber
Farber Technology
[e-mail]
Ph  570-628-5303
Fax [phone]

On Mon, 17 Jul 2000, Dave Lajoie wrote:

>
> I remember seeing many complaints (and having some trouble with) Michelle
> Catalano (sp?) but of late have had less problems in this area then most
> posts report. I think Michelle is on vacation this week, although I may be
> wrong.
>
>
>
> Dave Lajoie
> Remote System Administrator
> North Country Internet Access
> E-Mail: [e-mail]
>
> On Mon, 17 Jul 2000, Brian wrote:
>
> >
> > What is the name of the lady at 3Com who likes to bust everyones balls
> > about support contracts?  I got a call today, totally threatening and
> > unreasonable, from a lady at 3Com.  I just want to get my facts straight.
> >
> > Also, maybe a letter should be drafted, something like "We the undersigned
> > ISP's refuse to purchase support contracts until <someone> is no longer
> > associated with that division of 3Com".........then have something like:
> >
> >
> > ISP Name        Ports        Contract Value
> > --------------------    -----------    ----------------
> > foo.com            1200        $  8000.00
> > blah.com        25000        $200000.00
> > .
> > .
> > .
> > .
> >                 Total: $5,000,000
> >
> >
> > something like that.............anyways just a thought.
> >
> > Brian
> >
> >
> > -----------------------------------------------------
> > Brian Feeny, CCNA       [e-mail]
> > 318-222-2638 x 109    http://www.shreve.net/~signal
> > Network Administrator   ShreveNet Inc. (ASN 11881)
> >
> >
> > -
> >  To unsubscribe to usr-tc, send an email to "[e-mail]"
> >  with "unsubscribe usr-tc" in the body of the message.
> >  For information on digests or retrieving files and old messages send
> >  "help" to the same address.  Do not use quotes in your message.
> >
>
>
> -
>  To unsubscribe to usr-tc, send an email to "[e-mail]"
>  with "unsubscribe usr-tc" in the body of the message.
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>


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-------------------------------------------------------------------------------

From: "Mark Thornton" <[e-mail]>
Subject: Re: (usr-tc) The 3Com Support Contract B*tch
Date: 17 Jul 2000 17:47:37 -0500

I would gladly pay for the support if it had the level of expertise and
response time you get with Cisco when you call with a network down
emergency. The cool grand I paid Cisco on my border router paid off on the
first shot out of the barrel because of direct answers and minimal downtime,
not to mention followup. 3Com wanted a lot more than that with no
improvement in the support. It is cheaper for me to wait for a part to
'fail' and buy a new one from a var that has a clue and get the install
support to resolve the 'failure'.

There are a lot of 'free' options out there but my experience is that 'free'
means don't call me if it doesn't work.

Mark Thornton
San Marcos Internet, Inc.
512-393-5300


----- Original Message -----
Sent: Monday, July 17, 2000 5:42 PM


> People are still paying for support?  Man, I get 1-2 calls a week asking
> me to participate in some sort of promotion, rebate, etc.
>
> Cisco maybe able to get away with robbing ISP's for support contracts....
> but I can't see how/why 3Com thinks they can.  There are to many
> alternatives that are to good to pass up.
>
> Paul Farber
> Farber Technology
> [e-mail]
> Ph  570-628-5303
> Fax [phone]
>
> On Mon, 17 Jul 2000, Dave Lajoie wrote:
>
> >
> > I remember seeing many complaints (and having some trouble with)
Michelle
> > Catalano (sp?) but of late have had less problems in this area then most
> > posts report. I think Michelle is on vacation this week, although I may
be
> > wrong.
> >
> >
> >
> > Dave Lajoie
> > Remote System Administrator
> > North Country Internet Access
> > E-Mail: [e-mail]
> >
> > On Mon, 17 Jul 2000, Brian wrote:
> >
> > >
> > > What is the name of the lady at 3Com who likes to bust everyones balls
> > > about support contracts?  I got a call today, totally threatening and
> > > unreasonable, from a lady at 3Com.  I just want to get my facts
straight.
> > >
> > > Also, maybe a letter should be drafted, something like "We the
undersigned
> > > ISP's refuse to purchase support contracts until <someone> is no
longer
> > > associated with that division of 3Com".........then have something
like:
> > >
> > >
> > > ISP Name Ports Contract Value
> > > -------------------- ----------- ----------------
> > > foo.com 1200 $  8000.00
> > > blah.com 25000 $200000.00
> > > .
> > > .
> > > .
> > > .
> > > Total: $5,000,000
> > >
> > >
> > > something like that.............anyways just a thought.
> > >
> > > Brian
> > >
> > >
> > > -----------------------------------------------------
> > > Brian Feeny, CCNA       [e-mail]
> > > 318-222-2638 x 109 http://www.shreve.net/~signal
> > > Network Administrator   ShreveNet Inc. (ASN 11881)
> > >
> > >
> > > -
> > >  To unsubscribe to usr-tc, send an email to "[e-mail]"
> > >  with "unsubscribe usr-tc" in the body of the message.
> > >  For information on digests or retrieving files and old messages send
> > >  "help" to the same address.  Do not use quotes in your message.
> > >
> >
> >
> > -
> >  To unsubscribe to usr-tc, send an email to "[e-mail]"
> >  with "unsubscribe usr-tc" in the body of the message.
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> >  "help" to the same address.  Do not use quotes in your message.
> >
>
>
> -
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-------------------------------------------------------------------------------

From: "Scot Desort" <[e-mail]>
Subject: Re: (usr-tc) Security questions
Date: 17 Jul 2000 19:04:22 -0400

Brian-

Thanks, but I want to CHANGE the password for adm to something else. See #1
below.

I am trying to DELETE another NVRAM users (not adm) - see #2 below.

--
Scot


----- Original Message -----
Sent: Monday, July 17, 2000 6:36 PM


>
> disable user adm
>
> You cannot delete the adm user.  You can however disable it.  At least
> this is the case with the versions I work off of.
>
> Brian
>
>
> On Mon, 17 Jul 2000, Scot Desort wrote:
>
> > I am trying to accomplish 2 tasks:
> >
> > 1 - Change password in HARC for the user 'adm' in NVRAM. When I use the
CLI,
> > the command 'set user adm password xxxx' takes, I do a save all, and the
old
> > password is still active. If I try to use HARM, I get a message stating
> > "cannot edit a user with type MANAGE"
> >
> > 2 - I need to delete a different user in NVRAM that is also type MANAGE.
> > Cannot seem to do that - same message as above referring to a user with
type
> > MANAGE.
> >
> > Any thoughts?
> >
> > --
> > Scot
> >
> >
> >
> >
> >
> > -
> >  To unsubscribe to usr-tc, send an email to "[e-mail]"
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> >
>
> -----------------------------------------------------
> Brian Feeny, CCNA       [e-mail]
> 318-222-2638 x 109 http://www.shreve.net/~signal
> Network Administrator   ShreveNet Inc. (ASN 11881)
>
>
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From: Charles Sprickman <[e-mail]>
Subject: Re: (usr-tc) Wake up 3Com!!
Date: 17 Jul 2000 19:58:12 -0400 (EDT)

On Mon, 17 Jul 2000, Ted Mecimore wrote:

> I would hope that 3Com is smart enough to follow this list and pick up on
> our collective frustration at the 3Com support contracts folks.

I think that at this point this list is not really monitored.  There were
a number of folks here in the past (Krish, Mike... ?) that actually
participated, but I'm guessing they either left the company or are
instructed not to give away "free" support anymore.  I think that overall
this list has dwindled down to a few die-hard folks and that's it.  In
the past you could post a "hey, how does everyone like v.blah.foo
code?" and get a string of responses.  These days, well...  Part
of that is probably due to the fact that the code has gotten a bit better,
and part having to do with market share.  It should be embarrasing to the
3Com folk that their modems still don't connect worth a crap to most
internal Mac modems (with the exception being the discontinued Quad
cards).

The only thing I've seen from 3Com people lately were posts from a few
green field or sales tech guys asking about how to turn the chassis on or
something along those lines.

In short, bringing up 3Com "corporate issues" here is probably a waste of
time these days...  Perhaps the 3Com message boards are where everyone's
at now?

Charles

> Ted Mecimore
> Operations Manager
> Vista Technology
> 108 Meeting Street
> Morganton, NC 28655
>
>
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From: <[e-mail]>
Subject: Re: (usr-tc) Security questions
Date: 17 Jul 2000 20:00:18 -0600

Quoting Brian <[e-mail]>:

>
> disable user adm
>
> You cannot delete the adm user.  You can however disable it.  At least
> this is the case with the versions I work off of.
>
Depends on the version of HiPer arc code.  4.1.59 above you can delete the user
adm.


> Brian
>
>
> On Mon, 17 Jul 2000, Scot Desort wrote:
>
> > I am trying to accomplish 2 tasks:
> >
> > 1 - Change password in HARC for the user 'adm' in NVRAM. When I use
> the CLI,
> > the command 'set user adm password xxxx' takes, I do a save all, and
> the old
> > password is still active. If I try to use HARM, I get a message
> stating
> > "cannot edit a user with type MANAGE"
> >
For harm to work you must also enable snmp options on the hiper arc.
Make sure that your system using Harm is allowed in the snmp configuration
with read/write permissions.

-V


> > 2 - I need to delete a different user in NVRAM that is also type
> MANAGE.
> > Cannot seem to do that - same message as above referring to a user
> with type
> > MANAGE.
> >
> > Any thoughts?
> >
> > --
> > Scot
> >
> >
> >
> >
> >
> > -
> >  To unsubscribe to usr-tc, send an email to "[e-mail]"
> >  with "unsubscribe usr-tc" in the body of the message.
> >  For information on digests or retrieving files and old messages send
> >  "help" to the same address.  Do not use quotes in your message.
> >
>
> -----------------------------------------------------
> Brian Feeny, CCNA       [e-mail]
> 318-222-2638 x 109    http://www.shreve.net/~signal
> Network Administrator   ShreveNet Inc. (ASN 11881)
>
>
> -
>  To unsubscribe to usr-tc, send an email to "[e-mail]"
>  with "unsubscribe usr-tc" in the body of the message.
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-------------------------------------------------------------------------------

From: Jeff Mcadams <[e-mail]>
Subject: Re: (usr-tc) Wake up 3Com!!
Date: 17 Jul 2000 22:48:14 -0400

Also sprach Brian
>On Mon, 17 Jul 2000, Marius Kirschner wrote:
>> Based on their support (or lack thereof) I've already decided that our next
>> purchase won't be a 3COM unit.  Give me back USRobotic's support any time,
>> they were outstanding.

>Hmm, I can't agree that USR's support was outstanding.  Days of listening
>to Canon in D for 2 hours at a time are still very vivid in my
>mind.....

Canon in D didn't show up until after the 3Com purchase.

I'd always put it on speakerphone and inflict the rest of the office
with it.  :)  They always knew when I was calling 3Com.
--
Jeff McAdams                            Email: [e-mail]
Head Network Administrator              Voice: [phone]
IgLou Internet Services                        [phone]

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From: "Scot Desort" <[e-mail]>
Subject: Re: (usr-tc) Security questions
Date: 17 Jul 2000 23:02:22 -0400

Ved-

I am using the read/write SNMP community. I can write other changes to the
HARC via HARM, such as creating new routes, changing RADIUS info, etc. So if
I have permissions to do these other tasks, I should have the permissions to
change passwords. But I do not think it is a permissions problem - I should
be able to change the password on 'adm'.

Regarding the other user I am trying to delete - I don't even know what a
MANAGE-type user is, or how it got to be that way. Geez, something so
seemingly simple has become a pain....

--
Scot


----- Original Message -----
Sent: Monday, July 17, 2000 10:00 PM


> > > 1 - Change password in HARC for the user 'adm' in NVRAM. When I use
> > the CLI,
> > > the command 'set user adm password xxxx' takes, I do a save all, and
> > the old
> > > password is still active. If I try to use HARM, I get a message
> > stating
> > > "cannot edit a user with type MANAGE"
> > >
> For harm to work you must also enable snmp options on the hiper arc.
> Make sure that your system using Harm is allowed in the snmp configuration
> with read/write permissions.
>
> -V
>



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-------------------------------------------------------------------------------

From: Jeff Mcadams <[e-mail]>
Subject: Re: (usr-tc) Security questions
Date: 18 Jul 2000 08:30:16 -0400

Also sprach Scot Desort
>Regarding the other user I am trying to delete - I don't even know what
>a MANAGE-type user is, or how it got to be that way. Geez, something so
>seemingly simple has become a pain....

I'm not sure about your inability to change the password...I've never
used HARM.  *shrug*.  But a manage user is a user like adm...a user
that's allowed to log into the management CLI of the Arc and make
changes to configuration, etc.  The username adm is not magical, its
just the default manage user set up on an Arc.  There is also...in later
versions of code a manage_readonly, which does what you'd expect...can
log into the management cli, but can only see how things are
configured...not change them.
--
Jeff McAdams                            Email: [e-mail]
Head Network Administrator              Voice: [phone]
IgLou Internet Services                        [phone]

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-------------------------------------------------------------------------------

From: "Scot Desort" <[e-mail]>
Subject: RE: (usr-tc) Security questions
Date: 18 Jul 2000 11:30:14 -0400

OK - I've already tried that.

Telnetted to HARC:

set user adm password xxx
save all
logout
login - still using old password. New password does not save.

del user otheruser

This worked and the user is gone. But I STILL cannot change the ADM password
using CLI or HARM. HARM throws an error, and CLI accepts the change but it
doesn't save.

--
Scot


> -----Original Message-----
> From: [e-mail] [mailto:[e-mail]]
> Sent: Tuesday, July 18, 2000 9:22 AM
> To: [e-mail]
> Subject: Re: (usr-tc) Security questions
>
>
>
>
> Hi Scot,
>
> Any default parameter can not be changed (using set command; like
> : adm user,
> modem_group all, etc. The best you can do is delete this user and
> create a new
> one with your options.
>
> For the second question, you can not create and modify any
> administrator account
> using HARM. This is for security reasons. Try CLI on console port
> or telnet to
> the ARC and do it that way.
>
> Regards,
>
> FN
>
>
>


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-------------------------------------------------------------------------------

From: Ved <[e-mail]>
Subject: Re: (usr-tc) Security questions
Date: 18 Jul 2000 11:23:49 -0600 (CST)


On Mon, 17 Jul 2000, Scot Desort wrote:

> Ved-
>
> I am using the read/write SNMP community. I can write other changes to the
> HARC via HARM, such as creating new routes, changing RADIUS info, etc. So if
> I have permissions to do these other tasks, I should have the permissions to
> change passwords. But I do not think it is a permissions problem - I should
> be able to change the password on 'adm'.

Harm did not allow users to change the password the user adm.  This was a
bug in Harm, it goes back to the days when you could not delete the adm
user, at that time the Harm did not allow you to change password on adm.
There is no new version of Harm that does allow you to do so either.


>
> Regarding the other user I am trying to delete - I don't even know what a
> MANAGE-type user is, or how it got to be that way. Geez, something so
> seemingly simple has become a pain....

When you do a list users from the Cli it will tell you what you that is,
it will show you if the user is a manager or network or both.
I would recommend to use CLI for its much easier than harm

-V

>
> --
> Scot
>
>
> ----- Original Message -----
> From: <[e-mail]>
> To: <[e-mail]>; Brian <[e-mail]>
> Sent: Monday, July 17, 2000 10:00 PM
> Subject: Re: (usr-tc) Security questions
>
>
> > > > 1 - Change password in HARC for the user 'adm' in NVRAM. When I use
> > > the CLI,
> > > > the command 'set user adm password xxxx' takes, I do a save all, and
> > > the old
> > > > password is still active. If I try to use HARM, I get a message
> > > stating
> > > > "cannot edit a user with type MANAGE"
> > > >
> > For harm to work you must also enable snmp options on the hiper arc.
> > Make sure that your system using Harm is allowed in the snmp configuration
> > with read/write permissions.
> >
> > -V
> >
>
>
>
> -
>  To unsubscribe to usr-tc, send an email to "[e-mail]"
>  with "unsubscribe usr-tc" in the body of the message.
>  For information on digests or retrieving files and old messages send
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>


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-------------------------------------------------------------------------------

From: Ved <[e-mail]>
Subject: RE: (usr-tc) Security questions
Date: 18 Jul 2000 11:25:19 -0600 (CST)

What version of HiPer arc are you using?  Will be glad to help you trouble
shoot if necessary - Let me know.

V

On Tue, 18 Jul 2000, Scot Desort wrote:

> OK - I've already tried that.
>
> Telnetted to HARC:
>
> set user adm password xxx
> save all
> logout
> login - still using old password. New password does not save.
>
> del user otheruser
>
> This worked and the user is gone. But I STILL cannot change the ADM password
> using CLI or HARM. HARM throws an error, and CLI accepts the change but it
> doesn't save.
>
> --
> Scot
>
>
> > -----Original Message-----
> > From: [e-mail] [mailto:[e-mail]]
> > Sent: Tuesday, July 18, 2000 9:22 AM
> > To: [e-mail]
> > Subject: Re: (usr-tc) Security questions
> >
> >
> >
> >
> > Hi Scot,
> >
> > Any default parameter can not be changed (using set command; like
> > : adm user,
> > modem_group all, etc. The best you can do is delete this user and
> > create a new
> > one with your options.
> >
> > For the second question, you can not create and modify any
> > administrator account
> > using HARM. This is for security reasons. Try CLI on console port
> > or telnet to
> > the ARC and do it that way.
> >
> > Regards,
> >
> > FN
> >
> >
> >
>
>
> -
>  To unsubscribe to usr-tc, send an email to "[e-mail]"
>  with "unsubscribe usr-tc" in the body of the message.
>  For information on digests or retrieving files and old messages send
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>


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-------------------------------------------------------------------------------

From: [e-mail]
Subject: RE: (usr-tc) Security questions
Date: 18 Jul 2000 13:12:51 -0400



do this:

del user adm
save all
add user adm pass xxx type manage
save all

logout

login

with new password. should work


Reagrds,

florin



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-------------------------------------------------------------------------------

From: "Scot Desort" <[e-mail]>
Subject: RE: (usr-tc) Security questions
Date: 18 Jul 2000 14:06:04 -0400

Found out what the problem was -- I was telneted into the HARC from some
other location, logged in as adm. The system would not read the new password
until I logged that telnet session out. I was able to use 'set adm password
xxx', save all, log the other session out, then login with the new password.

Thanks to all who helped!

--
Scot



> -----Original Message-----
> From: [e-mail]
> [mailto:[e-mail]]On Behalf Of
> [e-mail]
> Sent: Tuesday, July 18, 2000 1:13 PM
> To: [e-mail]
> Subject: RE: (usr-tc) Security questions
>
>
>
>
> do this:
>
> del user adm
> save all
> add user adm pass xxx type manage
> save all
>
> logout
>
> login
>
> with new password. should work
>
>
> Reagrds,
>
> florin
>
>
>
> -
>  To unsubscribe to usr-tc, send an email to "[e-mail]"
>  with "unsubscribe usr-tc" in the body of the message.
>  For information on digests or retrieving files and old messages send
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>


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-------------------------------------------------------------------------------

From: "Stainforth, Matthew" <[e-mail]>
Subject: RE: (usr-tc) The 3Com Support Contract B*tch
Date: 19 Jul 2000 03:13:49 -0300


Yeah, I never had any problem with Lachina McDonald.  Michelle Catalano was
the one who busted my balls over support contracts and helped me decide
never to buy one again.

Matt...

-----Original Message-----
Sent: Monday, July 17, 2000 5:21 PM


I thought Michelle was service contracts and LaChina was v.90

--Rich Adams, President, Dayton Internet Services Inc., Dayton, Ohio--
  [e-mail]--937-586-2500--

On Mon, 17 Jul 2000, Dave Lajoie wrote:

>
> I remember seeing many complaints (and having some trouble with) Michelle
> Catalano (sp?) but of late have had less problems in this area then most
> posts report. I think Michelle is on vacation this week, although I may be
> wrong.
>
>
>
> Dave Lajoie
> Remote System Administrator
> North Country Internet Access
> E-Mail: [e-mail]
>
> On Mon, 17 Jul 2000, Brian wrote:
>
> >
> > What is the name of the lady at 3Com who likes to bust everyones balls
> > about support contracts?  I got a call today, totally threatening and
> > unreasonable, from a lady at 3Com.  I just want to get my facts
straight.
> >
> > Also, maybe a letter should be drafted, something like "We the
undersigned
> > ISP's refuse to purchase support contracts until <someone> is no longer
> > associated with that division of 3Com".........then have something like:
> >
> >
> > ISP Name        Ports        Contract Value
> > --------------------    -----------    ----------------
> > foo.com            1200        $  8000.00
> > blah.com        25000        $200000.00
> > .
> > .
> > .
> > .
> >                 Total: $5,000,000
> >
> >
> > something like that.............anyways just a thought.
> >
> > Brian
> >
> >
> > -----------------------------------------------------
> > Brian Feeny, CCNA       [e-mail]
> > 318-222-2638 x 109    http://www.shreve.net/~signal
> > Network Administrator   ShreveNet Inc. (ASN 11881)
> >
> >
> > -
> >  To unsubscribe to usr-tc, send an email to "[e-mail]"
> >  with "unsubscribe usr-tc" in the body of the message.
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> >  "help" to the same address.  Do not use quotes in your message.
> >
>
>
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From: [e-mail]
Subject: RE: (usr-tc) The 3Com Support Contract B*tch
Date: 19 Jul 2000 03:32:10 -0500 (EST)

My interactions with Lachina MacDonald were also always very pleasant
(and about x2/V.90 stuff).  Never having purchased a support contract,
I never dealt with Ms. Catalano.

David Ernst
HoosierNet, Inc.




On Wed, 19 Jul 2000, Stainforth, Matthew wrote:

>
>Yeah, I never had any problem with Lachina McDonald.  Michelle Catalano was
>the one who busted my balls over support contracts and helped me decide
>never to buy one again.
>
>Matt...
>
>-----Original Message-----
>From: Dayton Internet [mailto:[e-mail]]
>Sent: Monday, July 17, 2000 5:21 PM
>To: [e-mail]
>Subject: Re: (usr-tc) The 3Com Support Contract B*tch
>
>
>I thought Michelle was service contracts and LaChina was v.90
>
>--Rich Adams, President, Dayton Internet Services Inc., Dayton, Ohio--
>  [e-mail]--937-586-2500--
>
>On Mon, 17 Jul 2000, Dave Lajoie wrote:
>
>>
>> I remember seeing many complaints (and having some trouble with) Michelle
>> Catalano (sp?) but of late have had less problems in this area then most
>> posts report. I think Michelle is on vacation this week, although I may be
>> wrong.
>>
>>
>>
>> Dave Lajoie
>> Remote System Administrator
>> North Country Internet Access
>> E-Mail: [e-mail]
>>
>> On Mon, 17 Jul 2000, Brian wrote:
>>
>> >
>> > What is the name of the lady at 3Com who likes to bust everyones balls
>> > about support contracts?  I got a call today, totally threatening and
>> > unreasonable, from a lady at 3Com.  I just want to get my facts
>straight.
>> >
>> > Also, maybe a letter should be drafted, something like "We the
>undersigned
>> > ISP's refuse to purchase support contracts until <someone> is no longer
>> > associated with that division of 3Com".........then have something like:
>> >
>> >
>> > ISP Name        Ports        Contract Value
>> > --------------------    -----------    ----------------
>> > foo.com            1200        $  8000.00
>> > blah.com        25000        $200000.00
>> > .
>> > .
>> > .
>> > .
>> >                 Total: $5,000,000
>> >
>> >
>> > something like that.............anyways just a thought.
>> >
>> > Brian
>> >
>> >
>> > -----------------------------------------------------
>> > Brian Feeny, CCNA       [e-mail]
>> > 318-222-2638 x 109    http://www.shreve.net/~signal
>> > Network Administrator   ShreveNet Inc. (ASN 11881)
>> >
>> >
>> > -
>> >  To unsubscribe to usr-tc, send an email to "[e-mail]"
>> >  with "unsubscribe usr-tc" in the body of the message.
>> >  For information on digests or retrieving files and old messages send
>> >  "help" to the same address.  Do not use quotes in your message.
>> >
>>
>>
>> -
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>>  with "unsubscribe usr-tc" in the body of the message.
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>>
>
>
>
>-
> To unsubscribe to usr-tc, send an email to "[e-mail]"
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>-
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From: Charles Sprickman <[e-mail]>
Subject: RE: (usr-tc) The 3Com Support Contract B*tch
Date: 19 Jul 2000 11:58:02 -0400 (EDT)

I promise that next time she calls, I'll use the 'call record' feature on
the phone system and post a link to some real audio for those who have not
had the pleasure of dealing with this lady.

Charles

| Charles Sprickman                  | Internet Channel
| INCH System Administration Team    | [phone]
| [e-mail]                     | [e-mail]

On Wed, 19 Jul 2000 [e-mail] wrote:

> My interactions with Lachina MacDonald were also always very pleasant
> (and about x2/V.90 stuff).  Never having purchased a support contract,
> I never dealt with Ms. Catalano.
>
> David Ernst
> HoosierNet, Inc.
>
>
>
>
> On Wed, 19 Jul 2000, Stainforth, Matthew wrote:
>
> >
> >Yeah, I never had any problem with Lachina McDonald.  Michelle Catalano was
> >the one who busted my balls over support contracts and helped me decide
> >never to buy one again.
> >
> >Matt...
> >
> >-----Original Message-----
> >From: Dayton Internet [mailto:[e-mail]]
> >Sent: Monday, July 17, 2000 5:21 PM
> >To: [e-mail]
> >Subject: Re: (usr-tc) The 3Com Support Contract B*tch
> >
> >
> >I thought Michelle was service contracts and LaChina was v.90
> >
> >--Rich Adams, President, Dayton Internet Services Inc., Dayton, Ohio--
> >  [e-mail]--937-586-2500--
> >
> >On Mon, 17 Jul 2000, Dave Lajoie wrote:
> >
> >>
> >> I remember seeing many complaints (and having some trouble with) Michelle
> >> Catalano (sp?) but of late have had less problems in this area then most
> >> posts report. I think Michelle is on vacation this week, although I may be
> >> wrong.
> >>
> >>
> >>
> >> Dave Lajoie
> >> Remote System Administrator
> >> North Country Internet Access
> >> E-Mail: [e-mail]
> >>
> >> On Mon, 17 Jul 2000, Brian wrote:
> >>
> >> >
> >> > What is the name of the lady at 3Com who likes to bust everyones balls
> >> > about support contracts?  I got a call today, totally threatening and
> >> > unreasonable, from a lady at 3Com.  I just want to get my facts
> >straight.
> >> >
> >> > Also, maybe a letter should be drafted, something like "We the
> >undersigned
> >> > ISP's refuse to purchase support contracts until <someone> is no longer
> >> > associated with that division of 3Com".........then have something like:
> >> >
> >> >
> >> > ISP Name        Ports        Contract Value
> >> > --------------------    -----------    ----------------
> >> > foo.com            1200        $  8000.00
> >> > blah.com        25000        $200000.00
> >> > .
> >> > .
> >> > .
> >> > .
> >> >                 Total: $5,000,000
> >> >
> >> >
> >> > something like that.............anyways just a thought.
> >> >
> >> > Brian
> >> >
> >> >
> >> > -----------------------------------------------------
> >> > Brian Feeny, CCNA       [e-mail]
> >> > 318-222-2638 x 109    http://www.shreve.net/~signal
> >> > Network Administrator   ShreveNet Inc. (ASN 11881)
> >> >
> >> >
> >> > -
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-------------------------------------------------------------------------------

From: Scott Trautman <[e-mail]>
Subject: (usr-tc) While I'm asking - new ARC software feature, set timezone - how t
Date: 19 Jul 2000 09:30:53 -0500

Didn't see anything in the release notes on it, didn't find anything on
totalservice,
try typing in the command and:

HiPer>> set timezone
This field is an alphanumeric String
        It has a maximum size of 256.
If the string is surrounded by double quotes:
        There can be an escape character '\' inside the quoted string
        if followed by a b, f, n, r, t or v it will cause  special
characters
        to be placed in the string
                \b = backspace
                \f = formfeed
                \n = newline
                \r = carriage return
                \t = tab
                \v = vertical tab
        if followed by an x, will cause the next two characters to be
        interpreted as a hexadecimal constant.
              x0A = 0x0a
        if followed by any other character, will cause that character to
        be placed in the token
                a Double Quote will place the Double Quote in the token
                a  '\'  will place one '\' in the token

okee dokee, maybe would have expected something more like "CST" or GMT-6

Not sure how I might use a backspace or formfeed. Suspecting it may not be a
"totally fleshed out feature" yet maybe....

Any ideas?

SMT

Scott M. Trautman     800-482-4638
Global Dialog Internet     608-240-4638,4637fax
2810 Crossroads, STE LL2     [e-mail]
Madison WI 53718     <http://www.gdinet.com/>


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-------------------------------------------------------------------------------

From: Scott Trautman <[e-mail]>
Subject: (usr-tc) Funky and annoying "Card Removed" alarm server (SNMP) messages si
Date: 19 Jul 2000 09:24:49 -0500

Hi--

Other than these messages, the ARC's I have that were upgraded are working
great.
Heck, 4.2.32 worked/s great too.

Only issue I really have is that we're getting a whole slug of alarm server
informational messages
(and would as well if we were using other SNMP tools I'm sure) since the
upgrade.

Message:

156.46.x.x; Card Removed from slot 1.3.6.1.4.1.429.4.2.2.0
Severity informational.

The 156.46 IP at the front is our syslog host as well as a DNS server
(looking for where this could come from) as set in the ARC;
Obviously we AREN'T removing cards; surely the string of numbers is an SNMP
reference to something--

So, anyone else seen this? Know how to make 'em go away? What is that SNMP
reference, anyway?

Thanks!

Scott M. Trautman     800-482-4638
Global Dialog Internet     608-240-4638,4637fax
2810 Crossroads, STE LL2     [e-mail]
Madison WI 53718     <http://www.gdinet.com/>


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-------------------------------------------------------------------------------

From: Jeff Mcadams <[e-mail]>
Subject: Re: (usr-tc) While I'm asking - new ARC software feature, set timezone - how t o set?
Date: 19 Jul 2000 13:25:05 -0400

Also sprach Scott Trautman
>Didn't see anything in the release notes on it, didn't find anything on
>totalservice,

Try a "list timezone" for some idea of what you need to stick in there.
--
Jeff McAdams                            Email: [e-mail]
Head Network Administrator              Voice: [phone]
IgLou Internet Services                        [phone]

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-------------------------------------------------------------------------------

From: Sergio Gonzalez <[e-mail]>
Subject: (usr-tc) Netserver Card does not send/use the appropiate secret for accounting.
Date: 19 Jul 2000 12:32:56 +0500

*This message was transferred with a trial version of CommuniGate(tm) Pro*
Hello everyone.

Can somebody help me with a little problem?. I have a Netserver Card
with 3.8.1 into a TC Chassis. It handles 15 Quad Analog/digital modems.
The authentication with Radius (Radiator) works well. The problem is
when the netserver send the Accounting data for every dial-up user, the
secret does not match or the netserver simply does not send the
appropiate one, causing the radius server to drop the accounting
packets.

Any ideas how to solve this?


Thanks
--
Sergio Gonzalez
Calle 100 #8A-55 Torre C oficina 711
[e-mail]
Senior Network Operations Engineer - SkyNet de Colombia.
[phone]
[phone]

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-------------------------------------------------------------------------------

From: [e-mail]
Subject: Re: (usr-tc) Funky and annoying "Card Removed" alarm server (SNMP)
Date: 19 Jul 2000 12:52:45 -0500 (CDT)

Looks like your using the "Alarm Server". It is unsupported by 3Com and
doesnt understand Traps from the HARC (Written before HARC existed). You
are getting either RADIUS auth fail or SNMP auth fail that the Alarm
Server prints as Card Insert.


 On Wed, 19 Jul 2000, Scott Trautman wrote:

> Hi--
>
> Other than these messages, the ARC's I have that were upgraded are working
> great.
> Heck, 4.2.32 worked/s great too.
>
> Only issue I really have is that we're getting a whole slug of alarm server
> informational messages
> (and would as well if we were using other SNMP tools I'm sure) since the
> upgrade.
>
> Message:
>
> 156.46.x.x; Card Removed from slot 1.3.6.1.4.1.429.4.2.2.0
> Severity informational.
>
> The 156.46 IP at the front is our syslog host as well as a DNS server
> (looking for where this could come from) as set in the ARC;
> Obviously we AREN'T removing cards; surely the string of numbers is an SNMP
> reference to something--
>
> So, anyone else seen this? Know how to make 'em go away? What is that SNMP
> reference, anyway?
>
> Thanks!
>
> Scott M. Trautman     800-482-4638
> Global Dialog Internet     608-240-4638,4637fax
> 2810 Crossroads, STE LL2     [e-mail]
> Madison WI 53718     <http://www.gdinet.com/>
>
>
> -
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-------------------------------------------------------------------------------

From: Scott Trautman <[e-mail]>
Subject: RE: (usr-tc) Funky and annoying "Card Removed" alarm server (SNMP
Date: 19 Jul 2000 14:20:08 -0500

Thanks much for the response--not surprising.

Not surprising either is that even though Alarm Server is unsupported, they
won't release the source code
on it. Sure, it's a peice of !@#$% of a program, but for our uses it's not
that bad.
I wish I could have about 2 days with the code and I'd be plenty happy.
Can't BE that much code in it.

Okay, 3Com, reality being what it is, any reasonable solutions anyone's
using?

We are using TKINED but have not yet had the patience to whack through and
figure out how to get traps going
with all the right messages....

SMT

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-------------------------------------------------------------------------------

From: Charles Sprickman <[e-mail]>
Subject: Re: (usr-tc) Netserver Card does not send/use the appropiate secret
Date: 19 Jul 2000 23:49:45 -0400 (EDT)

Hi,

You should have a look at the radiator list
(http://www.starport.net/~radiator).  If I remember correctly, you need a
"IgnoreAcctSignature" or something similar in your client statements for
the Netserver.  Regardless, a search there should point you to the correct
answer.

Charles

| Charles Sprickman                  | Internet Channel
| INCH System Administration Team    | [phone]
| [e-mail]                     | [e-mail]

On Wed, 19 Jul 2000, Sergio Gonzalez wrote:

> *This message was transferred with a trial version of CommuniGate(tm) Pro*
> Hello everyone.
>
> Can somebody help me with a little problem?. I have a Netserver Card
> with 3.8.1 into a TC Chassis. It handles 15 Quad Analog/digital modems.
> The authentication with Radius (Radiator) works well. The problem is
> when the netserver send the Accounting data for every dial-up user, the
> secret does not match or the netserver simply does not send the
> appropiate one, causing the radius server to drop the accounting
> packets.
>
> Any ideas how to solve this?
>
>
> Thanks
> --
> Sergio Gonzalez
> Calle 100 #8A-55 Torre C oficina 711
> [e-mail]
> Senior Network Operations Engineer - SkyNet de Colombia.
> [phone]
> [phone]
>
> -
>  To unsubscribe to usr-tc, send an email to "[e-mail]"
>  with "unsubscribe usr-tc" in the body of the message.
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>  "help" to the same address.  Do not use quotes in your message.
>


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-------------------------------------------------------------------------------

From: Charles Sprickman <[e-mail]>
Subject: (usr-tc) NAS reboots
Date: 20 Jul 2000 11:45:43 -0400 (EDT)

Hi,

Does the HiPer send a "boot" notification via radius if it happens to
reboot?  If so, is it a vendor-specific response, and what is it?

Thanks,

Charles

| Charles Sprickman                  | Internet Channel
| INCH System Administration Team    | [phone]
| [e-mail]                     | [e-mail]


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-------------------------------------------------------------------------------

From: "Steve Rivera - www.wrca.net" <[e-mail]>
Subject: (usr-tc) WTB: USR Viper Equipment
Date: 21 Jul 2000 10:22:57 -0400

Looking to buy ALC Cards and Viper Stand-alones.
If you have equipment like this or similar available please
email me your list.

Thanks in advance and I  look forward to your responses.

Steve Rivera (VP) - w-732-833-2111 /  c-732-433-5890 24Hr
www.isp-networkhardware.com
ICQ# 75229638
Email: [e-mail]
Mobile Email: [e-mail]

Worldwide Provider of Network Hardware Since 1981.

Cisco, Ascend,USR,Adtran, Kentrox,Livingston, Microcom,Computone,Verilink,
IBM,Motorola,UDS,Codex,ATT,Paradyne,Hayes,Racal,GDC,Telebit,MultiTech,
Sync/Tylink,Wellfleet,,Black Box,Micom & More

NEXTEL Authorized Dealer: Phones, Accessories, Services










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-------------------------------------------------------------------------------

From: Brian <[e-mail]>
Subject: RE: (usr-tc) The 3Com Support Contract B*tch
Date: 22 Jul 2000 11:46:22 -0500 (CDT)


Please do !!! I wish I had done something like that!

On Wed, 19 Jul 2000, Charles Sprickman wrote:

> I promise that next time she calls, I'll use the 'call record' feature on
> the phone system and post a link to some real audio for those who have not
> had the pleasure of dealing with this lady.
>
> Charles
>
> | Charles Sprickman                  | Internet Channel
> | INCH System Administration Team    | [phone]
> | [e-mail]                     | [e-mail]
>

--
Brian Feeny, CCNA       [e-mail]
318-222-2638 x 109    http://www.shreve.net/~signal
Network Administrator   ShreveNet Inc. (ASN 11881)


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-------------------------------------------------------------------------------

From: Steve Johnson <[e-mail]>
Subject: (usr-tc) Multicast
Date: 25 Jul 2000 12:10:17 -0700

I have a USR/3Com Totalcontrol NAS with PRI/T1 cards in it.  Does anyone
know if these support multicast by default, and if not can someone point
me
the direction of some documentation on how to turn this on?

Also I just setup another one of these boxes, but it wont let me telnet
into it, is there something I need to turn on in order to be able to
telnet into this box?

Thanks

-Steve



-
Steve Johnson - [e-mail]      Sonic.net, Inc.
System Administrator                    300 B Street #100
707.522.1000 (Voice)                    Santa Rosa, CA 95404
707.547.2199 (Fax)                      http://www.sonic.net/

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-------------------------------------------------------------------------------

From: Antonio Querubin <[e-mail]>
Subject: Re: (usr-tc) Multicast
Date: 25 Jul 2000 13:08:56 -1000 (HST)

On Tue, 25 Jul 2000, Steve Johnson wrote:

> I have a USR/3Com Totalcontrol NAS with PRI/T1 cards in it.  Does anyone
> know if these support multicast by default, and if not can someone point
> me
> the direction of some documentation on how to turn this on?

You'll need a HiPer ARC router card installed in the chassis to do
multicast.  The Netserver router card has no multicast capability.
Multicast is disabled by default on the HiPer ARC.  To turn it on you do
something like:

set ip multicast proxy interface eth:1
set ip igmp eth:1 multicast_forwarding enabled
set network user default igmp multicast_forwarding enabled
set network user default igmp multicast_proxy enabled
set network user default igmp routing enabled

This seems to work for users wishing to receive multicast via dialup.  I
haven't yet tested whether this also allows users to source multicast via
dialup.



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-------------------------------------------------------------------------------

From: Antonio Querubin <[e-mail]>
Subject: Re: (usr-tc) Multicast
Date: 25 Jul 2000 13:08:56 -1000 (HST)

On Tue, 25 Jul 2000, Steve Johnson wrote:

> I have a USR/3Com Totalcontrol NAS with PRI/T1 cards in it.  Does anyone
> know if these support multicast by default, and if not can someone point
> me
> the direction of some documentation on how to turn this on?

You'll need a HiPer ARC router card installed in the chassis to do
multicast.  The Netserver router card has no multicast capability.
Multicast is disabled by default on the HiPer ARC.  To turn it on you do
something like:

set ip multicast proxy interface eth:1
set ip igmp eth:1 multicast_forwarding enabled
set network user default igmp multicast_forwarding enabled
set network user default igmp multicast_proxy enabled
set network user default igmp routing enabled

This seems to work for users wishing to receive multicast via dialup.  I
haven't yet tested whether this also allows users to source multicast via
dialup.



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-------------------------------------------------------------------------------

From: "Randy McMillan" <[e-mail]>
Subject: (usr-tc) tftp access violation when updated hiperarc
Date: 28 Jul 2000 10:54:22 -0700

After successfully updating 2 hiperarcs, I am working on the third.  While
updating a hiperarc card 4.1.59 to 5.0.9, TCM gives a tftp: access violation
at about 93% of the download.  If I use tftp from a unix host, I get this
near the end of the transfer.

sent DATA <block=6144, 512 bytes>
received ACK <block=6144>
sent DATA <block=6145, 512 bytes>
received ERROR <code=2, msg=Failed to write netserve.dmf >
Error code 2: Failed to write netserve.dmf
Sent 3145728 bytes in 73.8 seconds
tftp>

There appears to be plenty of free memory with 128meg on the board.  I
haven't rebooted the board yet since I still have users logged in on this
chassis, but that might fix it.  Does anyone have any ideas about this?
Thanks.

Randy McMillan
PacInfo


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-------------------------------------------------------------------------------

From: Jeff Mcadams <[e-mail]>
Subject: Re: (usr-tc) tftp access violation when updated hiperarc
Date: 28 Jul 2000 14:26:32 -0400

Also sprach Randy McMillan
>sent DATA <block=6145, 512 bytes>
>received ERROR <code=2, msg=Failed to write netserve.dmf >
>Error code 2: Failed to write netserve.dmf
>Sent 3145728 bytes in 73.8 seconds
>tftp>

>There appears to be plenty of free memory with 128meg on the board.

Yeah, but how much flash memory?  Check a "list files"  I bet you're
running out of flash memory to write the file out to.  Although with 128
megs of RAM, I would think you would have 16 megs of flash, which should
leave you with enough to do it, but check the "list files" output to see
what's going on for sure.
--
Jeff McAdams                            Email: [e-mail]
Head Network Administrator              Voice: [phone]
IgLou Internet Services                        [phone]

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-------------------------------------------------------------------------------

From: "Randy McMillan" <[e-mail]>
Subject: Re: (usr-tc) tftp access violation when updated hiperarc
Date: 28 Jul 2000 12:26:42 -0700

The card has 16mb of flash.  The other cards had hardware version 15.0.0
whereas this one has hardware rev 19.0.0.  The "list file" is shown below.
There are quite a few deleted sectors, but it looks like there would be
enough free sectors unless it is fragmented somehow.

I could try rebooting the card to cleanup the flash file system and/or load
the interim code.  Then it should work.  (I'm an optimist):).

Being that it is Friday, and I will be taking a few days of vacation next
week, and it is working as is, I will probably not do anything more with it
until late next week.  I don't like to break things just before vacation.
(I'm not that much of an optimist) :)

Randy McMillan
PacInfo

HiPer>> list file
Atmarp.cfg                         0            FILE_READ_WRITE
CLI.cfg                            51           FILE_READ_WRITE
CallInitProcess.cfg                12056        FILE_READ_WRITE
Chassis.cfg                        637          FILE_READ_WRITE
ConfigProcess.cfg                  5411         FILE_READ_WRITE
DNS.cfg                            204          FILE_READ_WRITE
DialOutProcess.cfg                 29           FILE_READ_WRITE
EventHandler.cfg                   74           FILE_READ_WRITE
FilterMgr.cfg                      97           FILE_READ_WRITE
IPForwarder.cfg                    3958         FILE_READ_WRITE
IpRterProcess.cfg                  24           FILE_READ_WRITE
L2tpProcess.cfg                    123          FILE_READ_WRITE
MPIPProcess.cfg                    272          FILE_READ_WRITE
Ntp.cfg                            73           FILE_READ_WRITE
PilgrimStrings.ind                 239596       FILE_READ_ONLY
PilgrimStrings.str                 303800       FILE_READ_ONLY
PingProcess.cfg                    19           FILE_READ_WRITE
PppProcess.cfg                     161          FILE_READ_WRITE
PptpProcess.cfg                    82           FILE_READ_WRITE
QuickSetup.cfg                     803          FILE_READ_WRITE
RemotePingProcess.cfg              21           FILE_READ_WRITE
Robo.stats                         559          FILE_READ_WRITE
RoboExecNMProcess.cfg              1796         FILE_READ_WRITE
RoboString.ind                     10612        FILE_READ_ONLY
RoboString.str                     8641         FILE_READ_ONLY
SlipProcess.cfg                    78           FILE_READ_WRITE
SnmpProcess.cfg                    107          FILE_READ_WRITE
TcpProcess.cfg                     36           FILE_READ_WRITE
TermProt.cfg                       92           FILE_READ_WRITE
TftpProcess.cfg                    27           FILE_READ_WRITE
app.ld                             1897082      FILE_READ_ONLY
atm.bin                            26744        FILE_READ_ONLY
bspman.cfg                         184          FILE_READ_WRITE
email_only.in                      182          FILE_READ_WRITE
email_only.out                     180          FILE_READ_WRITE
user_settings.cfg                  3582         FILE_READ_WRITE

Total    Allocated   Deleted   Free     MinimumFree
Sectors  Sectors     Sectors   Sectors  Sectors
   15359     2528       1806     11025      2303

HiPer>>
----- Original Message -----
Sent: Friday, July 28, 2000 11:26 AM


> Also sprach Randy McMillan
> >sent DATA <block=6145, 512 bytes>
> >received ERROR <code=2, msg=Failed to write netserve.dmf >
> >Error code 2: Failed to write netserve.dmf
> >Sent 3145728 bytes in 73.8 seconds
> >tftp>
>
> >There appears to be plenty of free memory with 128meg on the board.
>
> Yeah, but how much flash memory?  Check a "list files"  I bet you're
> running out of flash memory to write the file out to.  Although with 128
> megs of RAM, I would think you would have 16 megs of flash, which should
> leave you with enough to do it, but check the "list files" output to see
> what's going on for sure.
> --
> Jeff McAdams                            Email: [e-mail]
> Head Network Administrator              Voice: [phone]
> IgLou Internet Services                        [phone]
>
> -
>  To unsubscribe to usr-tc, send an email to "[e-mail]"
>  with "unsubscribe usr-tc" in the body of the message.
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>


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-------------------------------------------------------------------------------

From: Greg Coffey <[e-mail]>
Subject: (usr-tc) Lucent TNT Units
Date: 30 Jul 2000 12:48:19 -0600

We are looking at buying a TNT Max unit.  It will replace some 3Com Total
Control units and a couple of Portmaster 3 units.  We don't have any
experience with these to date and wondered if any of you might share what
your experience has been comparing the different types of dialup
servers.  What is the support like, the compatibility of the modems, etc?

Our prime interest is that we will be getting lines via SS7 signaling and
we understand the Max units can deal with that pretty easily.


Thanks,

Greg Coffey, Visionary Communications  V 307-234-5443  F 307-234-5446
=====================================================================
100 N. Center St. #100, Casper, WY  82601     WWW.VCN.COM



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-------------------------------------------------------------------------------

From: [e-mail]
Subject: (usr-tc) Special user groups under HiperArc
Date: 31 Jul 2000 12:28:53 -0400 (EDT)



  Is there a way to have the HiperArc "segregate" deal with a special
group of users, so that all it allows them to do is httpd services?

  THe reason for asking is, that AOL is not a local dialup for people in
this area and they "piggyback" us to get to AOL via the Internet.

  What I would like to do is assign then a user ID like aolusername and
then have the HiperArcs "filter" the accounts with the aol PREFIX and then
only allow the connection to AOL.  I do not want them to have access to
pop, ftp or news on our network at all since we are providing the dialup
for AOL.

  Does any of this make any sense ?   Would like any comments and/or
suggestions on how we might handle this.

  Thanks again!

==============================================================================
Phillip Ferraro                WorldNet Access, Inc
[e-mail]    Onslow County's PREMIER InterNet Service
Voice [phone]            824 Gumbranch Square, Suite Q
FAX   [phone]             Jacksonville, Nc  28540-6269
==============================================================================




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-------------------------------------------------------------------------------

From: Charles Sprickman <[e-mail]>
Subject: Re: (usr-tc) Special user groups under HiperArc
Date: 31 Jul 2000 18:18:46 -0400 (EDT)

On Mon, 31 Jul 2000 [e-mail] wrote:

>   Is there a way to have the HiperArc "segregate" deal with a special
> group of users, so that all it allows them to do is httpd services?

Yes...  It's totally possible.  Since we use radiator as our radius server
(http://www.open.com.au/radiator/), I'll use that as an example.  You
would define a filter on all your arcs that only allows access to the "AOL
port" (see webmaster.aol.com for details on how AOL works) and give it a
name such as "aolfilter".  You could then mark all of these users as AOL
users in whatever authentication scheme you use as AOL users (the simplest
example would be making a unix group called "aoluser").  Radiator, and
likely other radius servers, could then have a rule that states "if a user
logs in and is in group 'aoluser', send a filter-id in this request for
'aolfilter'".

That's it in a nutshell.  The arcs allow filters on a per user basis to be
set in radius replies...

Charles

>   THe reason for asking is, that AOL is not a local dialup for people in
> this area and they "piggyback" us to get to AOL via the Internet.
>
>   What I would like to do is assign then a user ID like aolusername and
> then have the HiperArcs "filter" the accounts with the aol PREFIX and then
> only allow the connection to AOL.  I do not want them to have access to
> pop, ftp or news on our network at all since we are providing the dialup
> for AOL.
>
>   Does any of this make any sense ?   Would like any comments and/or
> suggestions on how we might handle this.
>
>   Thanks again!
>
> ==============================================================================
> Phillip Ferraro                WorldNet Access, Inc
> [e-mail]    Onslow County's PREMIER InterNet Service
> Voice [phone]            824 Gumbranch Square, Suite Q
> FAX   [phone]             Jacksonville, Nc  28540-6269
> ==============================================================================
>
>
>
>
> -
>  To unsubscribe to usr-tc, send an email to "[e-mail]"
>  with "unsubscribe usr-tc" in the body of the message.
>  For information on digests or retrieving files and old messages send
>  "help" to the same address.  Do not use quotes in your message.
>


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-------------------------------------------------------------------------------

From: Steve Monkhouse <[e-mail]>
Subject: (usr-tc) DSP # Allocation ?
Date: 01 Aug 2000 11:56:25 +1000

Hi there people..=20

Ive just gone from fully populated Dual PRI chassis with Quads, to a new =
130A DSP chassis..=20

Now I have been through the TC Documentation library and Im stuffed if i =
can find where I allocate the Dialin numbers ( Ive got a 100number =
indial range )
to the  DSP..=20

On my older DualPRI's I can assign modem # 40-50 to one particular =
number.. etc etc.. so i have different dial-in numbers for different =
levels of availability etc..=20

how is this done now with the DSP's ??

Any help appreciated.

Steve Monkhouse - Network Engineer
EtherTech Computer Services

Ph : [phone]
Fx : [phone]
http://www.ethertech.com.au


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