<BR>Had the same problem Tuesday. Contacted them by e-mail. Said they are switching everyone over to the "new system." My access to Daily Graphs Version 4.0 "had been terminated" as they are in the process of phasing it out. I was directed to use my (old) Bata access username and password at www.dailygraphs.com. The "new screen" looks like what we had in the Bata version with daily, weekly and interday screens. Additional downloading required.
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<BR>Process was upsetting. No advance warning. Very poor (non existent) customer service! But they did respond to my e-mails with in minutes, during the evening. They did agree to extend my subscription for another year at $299, as I am, and have been, a monthly NASDAQ book subscriber at $270 per year. Didn't feel I needed the $1000 deluxe model -- besides no discount available on that version.