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1994-11-03
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INTERNATIONAL TELECOMMUNICATION UNION
ITU-T RECOMMENDATION SUMMARY
Rec. No. : E.433
Title : Billing integrity
Study Group : II - Network Operation
Version : New
Date of adoption : 1992
Notes :
A correct bill is of great importance to the customer and the network
provider. The customer expects the bill to correctly reflect his use
of the network as well as receiving it in a timely manner. Incorrect
bills cause the customer to seek reconciliation, which influences the
customers perception of network quality. The network provider incurs
expense in handling billing complaints, therefore correct bills
satisfy both the customer and network provider.
Recommendation E.433 defines the concept of charging correctness and
the associated objectives, the network parameters affecting charging
and the functions which contribute to the whole billing procedure,
to which due attention needs to be paid.
To order the complete text of this Recommendation, please use the
Order Form for ITU-T Recommendations. An electronic version of this
form is available on ITUDOC (Winword: UPI=ITU-5265; ASCII: UPI=ITU-2488).