His “clients,” he says, are the people who are often the last in line for social services. They wait for hours at overcrowded legal aid clinics. They are sent on wild goose chases through the bureaucracy to track down government checks. At a time in their lives when they should be able to sit back and relax, they are anxious, humiliated and harassed . . . .
“I wanted to help out senior citizens because it’s a segment of society that people care least about,” he says. “If a child walks down the aisle, everyone will want to smile at him. But if it’s an old man, they turn away.
“Society needs a system where old persons could walk into an office and have their questions answered without having to pay a lot of money or wait for hours.”
