“Document delivery” is the industry’s term for the service of sending you a photocopy, facsimile, or actual copy of the source document from which an online abstract or bibcite was derived. It is no exaggeration to say that if you are willing to pay for it, you can obtain a copy of anything that is referenced online. That includes magazine articles, conference papers and proceedings, video and audio tapes, patents, complete books, chapters from books, maps, monographs, charts, architectural diagrams — if it exists anywhere in North America, you can have it in your hands tomorrow morning.
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Step 7. Set your computer to capture incoming information.
This is so important that it’s worth the emphasis of making it a separate step. Generally it doesn’t pay to keep your printer toggled on during an online session.
