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1996-07-06
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STATION ID - 7047/3.12
9x Datakit Network
FOR OFFICIAL USE ONLY
This is a 9x system, restricted to authorized persons and for
official 9x business only. Anyone using this system, network or data
is subject to being monitored at any time for system administration and
for identifying unauthorized users or system misuse. Anyone using this
system expressly consents to such monitoring and is advised that any
evidence of criminal activity revealed through such monitoring may be
provided to law enforcement for prosecution.
ROLM PhoneMail - Revisited
by: khelbin
email: khelbin@connix.com
This is a follow-up article in conjunction with Substance's article,
9X_RLMPM.ZIP on ROLM Phonemail systems (So please read 9X_RLMPM.ZIP first
or you'll jizz over outdial!). This will basically show you the easiest
way to set yourself up a VMB on these systems. I do claim to be a good
"doc" writer so if you can't follow this, you have an IQ of 80 or less.
To remind you, this is what a ROLM Phonemail system usually looks like:
CARRIER 1200
ROLM PhoneMail 9252 9254 Microcode Version 5.2
Copyright (C) ROLM Systems 1991
All Rights Reserved.
PM Login>
Older version of PhoneMail will drop you to a "Command %" prompt but for
the most part, use the previous description in identifying them.
Typing "?" at the PM Login prompt will show the valid login accounts.
PM Login> ?
Valid login modes are:
SYSADMIN,
TECH,
POLL.
Possible defaults for these account follow:
PM Login PM Password
-------- -----------
SYSADMIN SYSADMIN,FIELD,TECH,SYS,ADMIN,<ENTER>
TECH FIELD,TECH,SYS,ADMIN
POLL FIELD,POLL,TECH,SYS,ADMIN
PM Login>TECH
PM Password>
Invalid Password.
PM Password>
PM Action> (woo-hoo! ..you're in!)
Once logged in, you will most likely get a "PM Action>" prompt. Typing "?"
displays the following:
PM Action>?
The following commands are valid:
Activate <session #> - Activate the session
Broadcast - Broadcast a message to all terminals
Connect <subsystem> <node #> - Invoke the subsystem
Terminate <session #> - Terminate the session
List - List all open sessions
Logout - Terminate all sessions and log off.
Login <login mode> - Logout and login again.
Display - Display sessions status on a site.
TechView <on/off> - Enable/Disable TechView training.
We first must connect to the subsystem which is where all commands are
invoked to control/monitor the voice mail system. Type "connect":
PM Action>connect
Screen 1 - SVI on Node 1 is now active.
You will now be brought to a "Node # - SVI>" prompt. Typing "?" displays
the following.
Node 1 - SVI>?
Sat Jul 6, 1996 6:39 PM
----- INLINE COMMANDS -----
? help exit
----- UTILITIES -----
AdjustLineLimits APDBUpgrade AssignClasses
Backupdatabase BackupFixup5051 BackupNames
CallProcessing ChannelTrace CheckLDNetConfig
CheckNetWork CleanUpLDN Clearcrashdump
ConfigPhoneMail ConfigSite ConfigTrunk
ConvertDB CopyDisk CopySoftWare
Cvt37To42 Cvt41To42 CvtFrom42
DB41Upgrade DBXF369To41 Dir
DisplayLineLimits DownPhoneMail EditPBXTrans
EnableTNAC ExpandDatabase FEDParameters
FFormat FixDB369To41 FixDB37To42
FixNames Fixupdatabase Fixvoicefiles
HardReset HDErrorList HdInfo
InbandLog InstallFile InstallOption
Listconfig ListError ListLDNetConfig
Listlog Listoptions ListPrompt
ListVersion LoadPrompts MessageTrackingLog
MonitorPBXLink MonitorTAPLink NetDetective
Newdisk OCConfigAndTest ReassignBlock
RemoveOption Reset Restoredatabase
RestoreFile RestoreNames Sa
ScanDisk SearchCentrexLog Settime
StartCentrexLog StartHostLink StopCentrexLog
StopHostLink SystemStatus TalkToLDNSite
TAlog TestDisk TestHostLink
TestPBXLink TestPhoneMail TestTrunk
TestVoice UpDateCBXMWI UpgradeDB
UpPhoneMail
"Sa" is the System Administration utility. This command can be passworded
(I've found two ROLM PhoneMail systems... one was passworded, one wasn't)
and accounts such as POLL may not have access to this option.
Node 1 - SVI>sa
Sat Jul 6, 1996 6:39 PM
PhoneMail is active with 12 Channels
Function:
Sat Jul 6, 1996 6:40 PM
Specify a function -
ActivatePM AssignClasses BackupDataBase
BackupNames CallProcessing ClassOfService
ConfigSite DeactivatePM DList
FFormat LDNSiteStat ListLDNMsgLog
LogOff MonitorLogon NodeParameters
OCConfigAndTest OCMessageLog Profile
Reports Status SysParameters
SysStatistics
At the "Function:" prompt, you can specify different system administration
functions. The one we will be working with in setting up a VMB is the
"profile" function.
Function: profile
Sat Jul 6, 1996 6:40 PM
Action: ?
Specify an action -
Add All Clear Delete Fix List Modify
Purge
The action "All" will display all user profiles.
Function: profile
Sat Jul 6, 1996 6:40 PM
Action: All
Subscriber Name Node Extensions Group Name
---------------------- ---- ---------- -----------------------
1: ALEMAN LUCRECIA 1 3508 BDM
2: ALGIERI ALDO 1 3711 PATENTS
3: ANZIANO RICHARD 1 3676 BDM
4: ARCHIBALD DON 1 3552 SIG91
5: BACIK JENNIFER 1 3650 BDM
6: BARNESCHI CHRISTY 1 3579 WALLINGFORD
7: BELTANGADY MOHAN 1 3649 SIG91
3880
8: BILDSTEIN BARB 1 3656 SIG91
9: BIRMINGHAM LINDA 1 3580 BDM
10: BODISCH ANNAMARIE 1 3712 PATENTS
11: BROCKLEY ANNE 1 3531
12: BROWN MIKE 1 3554 SIG91
13: BROWN PATRICIA 1 3514 BDM
14: BRUNELL ROBERT 1 3532 BDM
<profiles have been cut out for terseness>
This is usefull especially in this case because you want your mailbox to
blend in with the other. In this case, you would want to set up a mailbox
at box number 3[5678]XX instead of box 1111 or 9999.
The "list" action under system administator function profile, lists a users
profile in complete detail showing all settings with their specified mailbox.
Function: profile
Sat Jul 6, 1996 6:40 PM
Action: list
Subscriber Name or Extension: 3571
Name (last first) OBRIEN KATHLEEN
Class Number 10
Extension Number [ 1]: 3571
Home Site Number 0
PhoneMail Password ##########
Group Name SIG91
Referral Extension 3656
PhoneMail Capability
Accept Messages Answer Phone Do Message Alert
TRUE TRUE TRUE
Abbreviated Prompts? FALSE
Alt Greeting Active? FALSE
Software Mailbox FALSE
Failed Acc Attempt 0
Number of PDLs Used 0
Waiting PhoneMail 0
Waiting PhoneMail ML 0
Sent Phonemail 4
Sent PhoneMail ML 144
Recd PhoneMail 510
Recd PhoneMail ML 15413
Direct Calls 553
Forwarded Calls 0
Access Length 37933
Deletions 523
Retention Length 9449
Attempted Outcalls 0
Successful Outcalls 0
Outcall Access Len 0
Future Dlv Messages 0
LDN Exped Msgs Rcvd 11
LDN Exped ML Rcvd 633
LDN Normal Msgs Rcvd 0
LDN Normal ML Rcvd 0
LDN Exped Msgs Sent 0
LDN Exped ML Sent 0
LDN Normal Msgs Sent 0
LDN Normal ML Sent 0
Last Access Time Wed Jul 3, 1996 9:54 AM
Last Password Change Wed May 22, 1996 3:18 PM
This information can be used as a basis for your information if you're not
sure what to enter when adding your own profile.
Now, let's add our own profile (mailbox). For this, we use the action "add"
under system administration function profile.
Function: profile
Sat Jul 6, 1996 6:42 PM
Action: add
Name (last first) : ROLM
Class Number : 10
Extension Number [1] 3500
Extension Number [2]
PhoneMail Password : (Default = ##########):
Group Name : (Default = ):
Referral Extension : (Default = 0):
PhoneMail Capability: (Default =
Accept Messages Answer Phone Do Message Alert
TRUE TRUE TRUE
Enter T or F for each field):
Abbreviated Prompts?: (Default = FALSE):
Alt Greeting Active?: (Default = FALSE):
Software Mailbox : (Default = FALSE):
Failed Acc Attempt : (Default = 0):
If you wish to exit, type ";".
First Field of Form:
Name (last first) : (Previous = ROLM): ;
Done.
Name (last first) : ;
Now we have our own mailbox at box #3500. Let's take a closer look at the
steps involved.
Name (last first) : ROLM
Selecting a name. Here, i chose "ROLM" as i thought the System Admin to be
an idiot who would think it is a default box and not to mess with it. A
regular name will blend in well with the others though.
Class Number : 10
Selecting a class number designates what class your mailbox is under.
Certain classes have different options such as being able to have more
messages w/o being forced to delete them or having the dialout feature.
Check out the "ClassOfService" function.
Extension Number [1] 3500
Enter a mailbox number you wish to have which is empty.
Extension Number [2]
If you want to set up more than one mailbox with the same profile.
PhoneMail Password : (Default = ##########):
Enter the password you would like to have. It will not be echoed to
the screen.
Group Name : (Default = ):
Referral Extension : (Default = 0):
PhoneMail Capability: (Default =
Accept Messages Answer Phone Do Message Alert
TRUE TRUE TRUE
Enter T or F for each field):
Abbreviated Prompts?: (Default = FALSE):
Alt Greeting Active?: (Default = FALSE):
Software Mailbox : (Default = FALSE):
Failed Acc Attempt : (Default = 0):
Go with the defaults for a regular mailbox here. They should be set up
correctly.
If you wish to exit, type ";".
First Field of Form:
Name (last first) : (Previous = ROLM): ;
Done.
Name (last first) : ;
Keep smacking ";" to exit.
Now let's verify that the profile was added.
Function: profile
Sat Jul 6, 1996 6:45 PM
Action: list
Subscriber Name or Extension: 3500
Name (last first) ROLM
Class Number 10
Extension Number [ 1]: 3500
Home Site Number 0
PhoneMail Password ##########
Group Name
Referral Extension 0
PhoneMail Capability
Accept Messages Answer Phone Do Message Alert
TRUE TRUE TRUE
Abbreviated Prompts? FALSE
Alt Greeting Active? FALSE
Software Mailbox FALSE
Failed Acc Attempt 0
Number of PDLs Used 0
Waiting PhoneMail 0
Waiting PhoneMail ML 0
Sent Phonemail 0
Sent PhoneMail ML 0
Recd PhoneMail 0
Recd PhoneMail ML 0
Direct Calls 0
Forwarded Calls 0
Access Length 0
Deletions 0
Retention Length 0
Attempted Outcalls 0
Successful Outcalls 0
Outcall Access Len 0
Future Dlv Messages 0
LDN Exped Msgs Rcvd 0
LDN Exped ML Rcvd 0
LDN Normal Msgs Rcvd 0
LDN Normal ML Rcvd 0
LDN Exped Msgs Sent 0
LDN Exped ML Sent 0
LDN Normal Msgs Sent 0
LDN Normal ML Sent 0
Last Access Time Sat Jul 6, 1996 6:42 PM
Last Password Change Sat Jul 6, 1996 6:43 PM
Subscriber Name or Extension:
Good. You now have a VMB.