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  1.      Fractal Vision Screen Animator for Windows - Trouble Report Form
  2.  
  3. Please provide the following information when reporting any problems you
  4. encounter with Fractal Vision Screen Animator for Windows.
  5.  
  6. You may call for simple questions at 802 722 4141 but for best results 
  7. I need to know the kind of system you have. 
  8.  
  9. Trouble reports should be mailed, or sent to us via our CIS number.
  10. Daniel Hovis  @ CompuServe Information Service #: 717232,1227
  11. Address:  Dosolutions, RR3 Box 520, Putney, VT 05346
  12.  
  13. -----------------------------------------------------------------------------
  14. NAME:     _______________________________________  DATE: _____/______/_______
  15.  
  16. COMPANY:  ___________________________________________________________________
  17.  
  18. ADDRESS:  ___________________________________________________________________
  19.  
  20. VOICE PHONE:  (     )________-___________ FAX LINE: (    )________-__________
  21.  
  22. SERIAL NUMBER:  _________________________ VERSION # or Time stamp: __________
  23.  
  24. SYSTEM CONFIGURATION INFO
  25.  
  26. CPU (Brand, Model, BIOS Type):_______________________________________________
  27.  
  28. Type of Hard Drive/Controler :_______________________________________________
  29.  
  30. Type of Video Card and amount of memory: ____________________________________
  31.  
  32. DOS Type (MS or PC) and Version:_________ Amount of memory in megs __________
  33.  
  34. Mouse or Digitizer (Manufacturer and version):_______________________________
  35.  
  36. Mouse driver (version):______________________________________________________
  37.  
  38. Free System Recources available (click on About Program Manager):___________%
  39.  
  40. Please print out your; AUTOEXEC.BAT Text and CONFIG.SYS text files on a 
  41. seperate page (include identification/version of device drivers and TSR's):
  42.  
  43. Description of the Problem: ________________________________________________
  44.  
  45. ____________________________________________________________________________
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  47. ____________________________________________________________________________
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  49. ____________________________________________________________________________
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  51. ____________________________________________________________________________
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  53. ____________________________________________________________________________
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  55. ____________________________________________________________________________
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  57. ____________________________________________________________________________
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  59. Explanation of How to Reproduce the Problem (preferably in clear steps).
  60. Please list each problem seperatly on a seperate page if neccessary.
  61. If the problem occurs while running a different Windows shell, please
  62. include the name of the shell i.e. Norton Desktop, Taskman, etc...
  63. ____________________________________________________________________________
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  65. ____________________________________________________________________________
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  67. ____________________________________________________________________________
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  69. ____________________________________________________________________________
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  71. ____________________________________________________________________________
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  73. ____________________________________________________________________________
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  75. ____________________________________________________________________________
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  77. ____________________________________________________________________________
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  79. ____________________________________________________________________________
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  81. ____________________________________________________________________________
  82.  
  83. ____________________________________________________________________________
  84.  
  85. Any Comments or Requests?
  86. ____________________________________________________________________________
  87.  
  88. ____________________________________________________________________________
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  90. ____________________________________________________________________________
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  92. ____________________________________________________________________________
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  94. ____________________________________________________________________________
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  96. ____________________________________________________________________________
  97.  
  98. Any Suggestions?
  99. ____________________________________________________________________________
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  101. ____________________________________________________________________________
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  103. ____________________________________________________________________________
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  105. ____________________________________________________________________________
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  107. ____________________________________________________________________________
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  109. ____________________________________________________________________________
  110.  
  111. Thank you for taking the time to fill this form out and provide feedback to us!
  112.