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1 | 9 | 9 | 4 | Carl's supervisor expects Carl to learn how to do his job by, | doing what Ray tells him to do. | only doing what the head nurse tells him to do. | watching Ray do his job. | reading about what hospital attendants are supposed to do. | | |
2 | 12 | 12 | 4 | What should Edward do before he helps his co-worker load the,chair?, | put on an industrial back support belt | refuse to help load the chair | punch the time clock before he begins working | find someone else to help | | |
3 | 16 | 16 | 4 | What should Edward do about the torn chair?, | replace the torn chair | move this truck out of the way and load more trucks | ship the torn chair | remove the torn chair and let the truck go with one chair missing | | |
4 | 19 | 19 | 4 | If Edward disagrees with something that his supervisor tells him to do, Edward,should, | do whatever his supervisor tells him to do. | settle the disagreement by talking to his supervisor. | ask William Ward, the general manager, to settle it. | report the situation to Mrs. Jones, the owner. | | |
5 | 24 | 24 | 4 | Edward should, | do what his supervisor told him to do. | argue until his supervisor agrees to do the right thing. | replace the torn chair when his supervisor is not looking. | report the situation to the general manager or owner. | | |
6 | 26 | 26 | 4 | Robert and Jamal can load the heavy couches onto the truck easily and quickly,if they, | cooperate. | work independently. | obey their supervisor's orders. | learn how to lift and carry couches properly. | | |
7 | 30 | 30 | 4 | The supervisor (Ben) is most likely to react to this situation by telling,Robert and Jamal that, | they should have found a way to load the truck while it was raining. | chairs cannot be loaded while it is raining. | they are fired. | they were right to wait until it stops raining to load the truck. | | |
8 | 31 | 31 | 4 | Robert and Jamal should have found out what their supervisor,expected them to do in this situation by, | asking their supervisor what he wants them to do. | deciding what to do on their own. | referring to their job description. | reading their employee manual. | | |
9 | 35 | 35 | 4 | The most appropriate way for Joanne to respond to her supervisor in this,situation is to, | accept the job in the pattern department. | tell more about her problem with the inspector. | ask her supervisor's boss for one more chance. | quit. | | |
10 | 101 | 2 | 4 | The person who is responsible for deciding what you are supposed to do on your,job and making sure that you do it is, | your supervisor. | you. | your co-worker. | your customer. | | |
11 | 102 | 40 | 4 | What should you do if you and your supervisor disagree about,how your job should be done at a time when settling the disagreement would,interfere with getting your job done?, | Do what your supervisor tells you to do. | Argue until your supervisor agrees to let you do it your way. | Disobey your supervisor and do it your way. | Report the problem to your supervisor's boss. | | |
12 | 103 | 27 | 4 | When it takes more than one person to lift and carry a heavy object, two or,more people may be able to work together to do the job if they, | cooperate. | work independently. | get out of the strongest person's way. | cut or break the heavy object into smaller parts. | | |
13 | 104 | 32 | 4 | If you are not sure what your supervisor expects you to do, you should, | ask questions. | decide what to do for yourself. | read your job description. | wait until someone shows you what to do. | | |
14 | 105 | 38 | 4 | Your supervisor has the authority to tell you to do, | what you agree and are paid to do. | whatever your supervisor wants you to do. | whatever it takes to increase your employer's profits. | things that you are not willing or able to do. | | |
15 | 106 | 40 | 4 | Doing what your supervisor tells you to do when you do not,agree with your supervisor shows that you, | respect your supervisor's authority. | are afraid of your supervisor. | do not stand up for what you believe. | can control your temper. | |
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