| # | dnQuesNum,S,2 | dnRefPage,S,2 | dnNumAnswer,S,2 | dmQuestion,M,250 | dcAnswer1,A,160 | dcAnswer2,A,160 | dcAnswer3,A,160 | dcAnswer4,A,160 | dcAnswer5,A,160 | dcFlag,A,8
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| 1 | 4 | 4 | 4 | Ray was riding his bicycle on the bike path in the park when he,saw a crowd of people walking across the path ahead. Ray shouted, "Get out,of the way!" Who is supposed to receive the message?, | The people who are walking across the path. | Ray. | Other bike riders on the path. | A policeman who keeps people from walking on the bike path. | | |
| 2 | 7 | 7 | 4 | James points at a tool and speaks to his co-worker, "Robert, please hand me,that torque wrench." James will know that Robert understands his message if,Robert, | hands James the tool that he wants. | responds by asking, "What is a torque wrench?" | says, "I am busy doing my own job." | puts the tool box where James can reach the tools inside. | | |
| 3 | 29 | 29 | 4 | James pointed at a tool and spoke to his co-worker, "Robert, please hand me,that torque wrench." Robert can let James know what he thinks James means by,responding, | "You want the wrench with the yellow handle, right?" | "What is a torque wrench?" | "You are welcome, James." | "Where is the torque wrench?" | | |
| 4 | 35 | 35 | 4 | If you need to find out what kind of paint to use to paint metal,lawn furniture so it will not rust, you can get the information you need by, | calling a paint store on the telephone. | buying the best paint you can find. | using the same paint that you use indoors. | paying someone to paint it for you. | | |
| 5 | 101 | 1 | 4 | Communication is the process of, | getting and giving information. | answering the telephone properly. | using correct grammar, punctuation, and spelling. | applying for a job. | | |
| 6 | 102 | 5 | 4 | Effective communication occurs when, | receivers get the message that the sender wants them to get. | the message is spelled and punctuated correctly. | the sender uses signals that the receiver can see. | receivers can restate or summarize the sender's words. | | |
| 7 | 103 | 11 | 4 | James works as an auto mechanic at Jay's Repair Shop. He needs a part number,to order a fuel pump for a car that he is repairing. Who is responsible for,getting the information that James needs?, | James | Jay | the parts manager at Jay's Repair Shop | the owner of the car | | |
| 8 | 104 | 14 | 4 | Abbreviations may be used in written messages if the person who,is supposed to get the message, | can read and understand the abbreviations. | has finished high school or a higher level of education. | has passed the GED test. | can read short, easy words. | | |
| 9 | 105 | 41 | 4 | A truck driver looks in his rear view mirror to watch a dock,worker who uses signals to tell the driver to turn, keep backing up or stop.,When the dock worker holds up his hand, the driver knows that signal means, | stop the truck. | go slower. | go faster. | turn right. | | |
| 10 | 106 | 41 | 4 | Robert was driving his car in heavy traffic when a passenger in,the back seat pointed and said, "Turn into the parking lot of that building.",Robert did not get the message the speaker wanted to send because, | he did not see the speaker's signal. | he did not understand some of the words the speaker used. | the speaker did not provide enough information. | the speaker does not know where Robert wants to park. | | |
| 11 | 107 | 29 | 4 | Restating or summarizing what you believe a speaker meant is a,way to, | show the speaker that you are paying attention. | show that you know more than the speaker knows. | mock, or insult the speaker. | give the speaker time to decide what else she wants to say. | | |
| 12 | 108 | 41 | 4 | Anthony lost a hubcap when his car had a flat tire. He needs a,part number to order a hubcap exactly like the one he lost. How can he get the,information he needs?, | Call the parts department of a local auto dealer. | Get a book about cars like his from the library. | Call a school where students learn how to repair cars like his car. | Ask someone who has the same kind of car he has. | |
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