| # | dnQuesNum,S,2 | dnRefPage,S,2 | dnNumAnswer,S,2 | dmQuestion,M,250 | dcAnswer1,A,160 | dcAnswer2,A,160 | dcAnswer3,A,160 | dcAnswer4,A,160 | dcAnswer5,A,160 | dcFlag,A,8
|
|---|
| 1 | 4 | 4 | 4 | Who is responsible for making sure that Janice understands what,she is supposed to do on her new job at the B & F Grocery Store?, | Janice | Janice's supervisor | The owner of the store | The personnel department manager | | |
| 2 | 10 | 10 | 4 | The part of a job description that describes how the job fits into the,structure of the company and defines how the job is related to higher and,lower level jobs describes the, | chain of command for the job. | job qualifications. | job summary. | evaluation methods. | | |
| 3 | 14 | 14 | 4 | Edith was hired to work as a cashier at a grocery store. A customer broke a,jar of fruit juice on the floor. What should Edith do if her supervisor tells,her to clean up the broken glass and juice?, | Clean up the broken glass and juice. | Laugh good naturedly and say, "Clean it up, yourself." | Ask, "Is that part of a cashier's job?" | Refuse by saying, "I am not supposed to do that." | | |
| 4 | 18 | 18 | 4 | Employers judge and let workers know how well they do their jobs by, | conducting performance evaluations. | giving written tests. | reading suggestions that people put in a suggestion box. | asking customers to rate their products or services. | | |
| 5 | 19 | 19 | 4 | Most performance evaluations are conducted by, | supervisors. | personnel managers. | co-workers. | customers. | | |
| 6 | 24 | 24 | 4 | Standards are measures of, | the quality of work. | the quantity of work. | how large or small something must be. | minimum acceptable sizes or weights. | | |
| 7 | 29 | 29 | 4 | Workers who go ahead and take the first step to do what they are supposed to,do, the way they are supposed to do it, without waiting to be told to do it,are, | taking the initiative. | planning their own work. | interfering with their supervisor's job. | supervisors. | | |
| 8 | 101 | 4 | 4 | If you do not understand something that is included in your job description,,you should, | ask your supervisor or employer to explain what it means. | quit the job. | decide you are not qualified for the job. | ask your teacher to explain what it means. | | |
| 9 | 102 | 33 | 4 | Which of these is a TRUE statement?, | Different employers may describe the same job in different ways. | The law requires employers to have job descriptions for every job. | Only a few employers have job descriptions. | Jobs with the same title always have the same job description. | | |
| 10 | 103 | 10 | 4 | A description of how your job fits into the structure or organization, whose,orders you are supposed to obey, and who you are supposed to go to when you,need help or information is the company's, | chain of command. | performance evaluation. | technical services department. | personnel policy. | | |
| 11 | 104 | 15 | 4 | If you refuse to do something that your employer tells you to do because it is,not included in your job description, your employer, | may fire you. | can only require you to do what your job description says. | must add it to your job description before you can do it. | must pay you more money or provide better benefits. | | |
| 12 | 105 | 19 | 4 | Signing your name (signature) at the bottom of your performance evaluation,form means that you, | have seen the completed form. | agree with your supervisor's ratings and comments. | understand why you are going to be fired. | give up your right to disagree with anything on the form. | | |
| 13 | 106 | 24 | 4 | Standards that are used to measure the quality of your work are set by, | your employer. | you. | federal consumer protection laws. | a state or local licensing board. | |
|
(.txt)