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| 1 | 6 | 6 | 4 | If you do not know what your employer or supervisor expects,,you should, | ask questions. | wait until someone tells you what to do. | do the job the way you did it for another employer. | decide what to do for yourself. | | |
| 2 | 19 | 19 | 4 | Employers expect workers to deal with problems in ways that assure that, | their jobs are done properly and on time. | no one finds out about their problems. | they spend time at work dealing with personal problems. | no one at work is affected by or involved in their problems. | | |
| 3 | 25 | 25 | 4 | Production rates and quotas are set to let workers know the expected, | quantity of work. | quality of work. | quality of service. | standards for products and services. | | |
| 4 | 101 | 2 | 4 | Who is responsible for making sure you know what your,employer expects?, | I am. | My supervisor | The company's personnel department | The state employment service | | |
| 5 | 102 | 9 | 4 | Most employers expect workers who are late or absent from work to, | call to let someone know they will be late or absent. | send someone to work in their place. | pay someone else to do their work. | work extra hours to make up the time they miss. | | |
| 6 | 103 | 14 | 4 | Employers expect workers to handle personal problems, | in a way that does not interfere with their jobs. | by making telephone calls so they will not have to leave work. | during working hours. | by taking time off from work until the problem is solved. | | |
| 7 | 104 | 16 | 4 | When workers have transportation problems or the weather or traffic is bad,,employers expect workers to, | get to work on time. | be late getting to work. | call to let someone know they will be absent or late. | get to work as soon as they can. | | |
| 8 | 105 | 18 | 4 | When machines fail to operate properly, employers expect workers to, | get their jobs done properly and on time. | take time off from work until the machines are repaired. | pay to replace or repair the broken machines. | work overtime after the machines are repaired. | | |
| 9 | 106 | 24 | 4 | Quality is the measure of, | how good something is. | how much work a worker is expected to do. | how many products workers are supposed to produce. | how much a product or service costs. | | |
| 10 | 107 | 26 | 4 | If you are not sure how your employer expects you to dress for work after you,have listened, read the company's rules, and observed your co-workers and,supervisor, you should, | ask. | decide for yourself. | wear a business suit. | wear better clothes than your co-workers wear. | |
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