Silicon ServiceTM PartsCare provides telephone access to hardware specialists and rapid access to parts, allowing your resident technical experts to efficiently maintain your system.
PartsCare Features
- 5x9 Hardware Technical Assistance
- Advanced Parts Exchange
- In the event that a part fails, we replace it. When you receive the replacement, you return the failed part to us. For most locations, parts reach your site by the next business day.
- Information Services
PartsCare Extended Warranties
PartsCare is available as an extended warranty program with system purchases. You may purchase the PartsCare Extended Warranty for terms of one to five years.
This support program is available on all systems in most locations. Response times and availability may vary by geographic location. Contact your local Silicon Graphics sales office for more information.