If you need system software support without hardware support, Silicon Service^SM O/SCare is the program for you. O/SCare includes telephone technical assistance and software updates to ensure that you are always working with the latest, most sophisticated software. Electronic assistance is also provided to streamline the support process.

O/SCare Features

5x9 Software Technical Assistance

On-Line Support Tools

Supportfolio Online^TM
A real-time support solution to help you manage and troubleshoot your Silicon Graphics systems-24 hours a day.

CRInform
Cray's on-line information service contains information on technical support, publications, training, and software services; access CRInform via the Internet or dial-up modem.

Software Updates

Information Services

O/SCare Extended Warranty

The O/SCare Extended Warranty supplements your warranty coverage. You may purchase the O/SCare Extended Warranty for terms of one to five years.

This support program is available in most locations. Response times and availability may vary by geographic location. Contact your local Silicon Graphics sales office for more information.