If you need system software support without hardware support, Silicon ServiceSM O/SCare is the program for you. O/SCare includes telephone technical assistance and software updates to ensure that you are always working with the latest, most sophisticated software. Electronic assistance is also provided to streamline the support process.
O/SCare Features
- 5x9 Software Technical Assistance
- On-Line Support Tools
- Software Updates
- Information Services
- Pipeline
This Silicon Graphics bimonthly technical newsletter provides technical tips and suggestions to save you time and help you be more productive.- Cray Research Service Bulletin (CRSB)
Cray's monthly newsletter of service information is mailed to you and is also available electronically; this includes information on known problems and workarounds, and the latest information on software and hardware service.O/SCare Extended Warranty
The O/SCare Extended Warranty supplements your warranty coverage. You may purchase the O/SCare Extended Warranty for terms of one to five years.
This support program is available in most locations. Response times and availability may vary by geographic location. Contact your local Silicon Graphics sales office for more information.