We are very sorry if you had problems with ClipCD.
The application is very simple and is checked and debugged. Most of the problems are
caused by the lack of MPEG video support or display adapter properties. If you did not
encounter one of the following problems, please report us the symptoms and we will try to
see how to help you.
ClipCD did not start when you inserted
the CD.
ClipCD reported that your computer may
not have MPEG support.
ClipCD started but there was no video.
The video was jerky but the picture
quality was good.
The video played ok but the picture
quality was bad.
The video was very jerky and the
picture quality was bad.
There was no sound.
Look for more information about ClipCD. Click
here.
ClipCD did not start when you
inserted the CD.
Check that the CD-ROM autorun mode is active
in your computer from Control panel - System - Device manager - CD-ROM -
Properties - Settings tab. The Auto insert notification should
be checked.
You can start ClipCD manually by
double-clicking the file autovid.exe in ClipCD folder on the CD.
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ClipCD reported that your computer
may not have MPEG support.
You do not have a proper MCI or DirectX based
MPEG-driver in your system. Get the latest version of the Microsoft Internet Explorer or
Windows Media Player.
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ClipCD started but there was no
video.
There may be a compatability problem with the
display adapter or hardware MPEG card. Try changing the display color settings to Hicolor
(16 bit).
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The video was jerky but the picture
quality was good.
You may have too slow processor or display
adapter for proper MPEG playback. Try changing the display color settings to Hicolor (16
bit). Try lower display resolutions (800 x 600).
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The video played ok but the picture
quality was bad.
You may use 256 (8 bit) color mode. Try
changing the display color settings to Hicolor (16 bit).
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The video was very jerky and the
picture quality was bad.
You may have too slow processor or display
adapter for proper MPEG playback and you may use 256 (8 bit) color mode. Most probably
your computer cannot play MPEG in an adequate way in any case.
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There was no sound.
Check if a *.wav file in your computer works
by double-clicking it. If it works and you have a hardware MPEG card, check that the audio
cable is properly connected between the MPEG card and the audio card and that the audio
mixer setting (Volume control and Line) are set properly.
If the *.wav file did not work, check that the
audio mixer settings (Volume control and Wave) are set properly and the loadspeakers are
connected and turned on.
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