WWC snapshot of http://www.gsa.gov/et/fic-firs/firsdir.htm taken on Sun Jun 4 2:17:07 1995

U.S. State Telecommunications Relay Service (TRS) Numbers

[IMAGE: TTY/TDD Graphic]


  1. What is a TRS?.
  2. Why Does Each State have a TRS?.
  3. State-by-State TRS Numbers.


What is a Telecommunications Relay Service (TRS)?

[IMAGE: TRS Translation Depiction]

A TRS allows a person who uses a Telecommunications Device for the Deaf (TTY/TDD) to communicate with a person who uses a telephone. A TTY/TDD performs the same basic functions as a telephone except that the conversation is transmitted and received as text instead of sound.

A TTY/TDD can send and receive text from another TTY/TDD. A telephone can do the same with sound. However, a TTY/TDD and a telephone cannot communicate directly with each other. Instead, users have to go through an intermediary that translates between text and sound. This intermediary is the TRS.

A Communications Assistant who works at the TRS has both a TTY/TDD and a telephone, and transcribes word-for-word conversations between to two users.


Why Does Each State have a Telecommunications Relay Service

Title IV, Section 401, of the Americans With Disabilities Act of 1990 requires the maintenance of a system of Telecommunications Relay Services (TRS) throughout the United States. The Act allows each State to establish its own program as an option, and as a result, every State (plus the District of Columbia, Puerto Rico, and the U.S. Virgin Islands) now provides a TRS to its residents.

Rules for using TRS's vary from State to State. Some TRS's may limit access to callers from within a distinct geographic or regional area.

Whenever you make a local call requiring the services of a Communications Assistant, even if it is for Federal government business, you should use your State relay rather than the Federal Information Relay Service (FIRS). If you are unsure whether to use FIRS or not, refer to When to Use FIRS.


State-by-State TRS Numbers

The FIRS staff in Washington DC compiles this State-by-State listing and includes it in the U.S. Government TTY/TDD Directory. The 1994-95 edition was printed in June 1994 and is available as a free booklet or can be viewed on a dial-up bulletin board.

If any numbers have changed, or if a more up-to-date WWW source exists that we could link to, please send a message to the individual responsible for web page maintenance .


States (including the District of Columbia, Puerto Rico and the U.S. Virgin Islands).

Alabama

800-545-2546 (TTY/TDD Only)
800-548-2547 (Telephone Only)

Alaska

800-770-8973 (TTY/TDD Only)
800-770-8255 (Telephone Only)

Arizona

800-367-8939 (TTY/TDD Only)
800-842-4681 (Telephone Only)

Arkansas

800-285-1131 (TTY/TDD Only)
800-285-1121 (Telephone Only)

California

800-735-2929 (TTY/TDD Only)
800-735-2922 (Telephone Only)

Colorado

800-659-2656 (TTY/TDD Only)
800-659-3656 (Telephone Only)

Connecticut

800-842-9710 (TTY/TDD Only)
800-833-8314 (Telephone Only)

Delaware

800-232-5460 (TTY/TDD Only)
800-232-5470 (Telephone Only)

District of Columbia

202-855-1234 (TTY/TDD Only)
202-855-1000 (Telephone Only)

Florida

800-955-8771 (TTY/TDD Only)
800-955-8770 (Telephone Only)

Georgia

800-255-0056 (TTY/TDD Only)
800-255-0135 (Telephone Only)

Hawaii

808-643-8833 (TTY/TDD Only)
808-546-2565 (Telephone Only)

Idaho

800-377-3529 (TTY/TDD Only)
800-377-1363 (Telephone Only)

Illinois

800-526-0844 (TTY/TDD Only)
800-526-0857 (Telephone Only)

Indiana

800-743-3333 (Both TTY/TDD and Telephone)

Iowa

800-735-2942 (TTY/TDD Only)
800-735-2943 (Telephone Only)

Kansas

800-766-3777 (Both TTY/TDD and Telephone)

Kentucky

800-648-6056 (TTY/TDD Only)
800-648-6057 (Telephone Only)

Louisiana

800-846-5277 (TTY/TDD Only)
800-947-5277 (Telephone Only)

Maine

800-437-1220 (TTY/TDD Only)
800-457-1220 (Telephone Only)

Maryland

800-735-2258 (Both TTY/TDD and Telephone)

Massachusetts

800-439-2370 (Both TTY/TDD and Telephone)

Michigan

800-649-3777 (Both TTY/TDD and Telephone)

Minnesota

800-627-3529 (Both TTY/TDD and Telephone)
(Minneapolis) 612-297-5353 (Both TTY/TDD and Telephone)

Mississippi

800-582-2233 (Both TTY/TDD and Telephone)

Missouri

800-735-2966 (TTY/TDD Only)
800-735-2466 (Telephone Only)

Montana

800-235-4091 (TTY/TDD Only)
800-235-4093 (Telephone Only)

Nebraska

800-833-7352 (TTY/TDD Only)
800-833-0920 (Telephone Only)

Nevada

800-326-6868 (TTY/TDD Only)
800-326-6888 (Telephone Only)

New Hampshire

800-735-2964 (Both TTY/TDD and Telephone)

New Jersey

800-852-7899 (TTY/TDD Only)
800-852-7897 (Telephone Only)

New Mexico

800-659-8331 (TTY/TDD Only)
800-659-1779 (Telephone Only)

New York

800-662-1220 (TTY/TDD Only)
800-421-1220 (Telephone Only)

North Carolina

800-735-2962 (TTY/TDD Only)
800-735-8262 (Telephone Only)

North Dakota

800-366-6888 (TTY/TDD Only)
800-366-6889 (Telephone Only)

Ohio

800-750-0750 (Both TTY/TDD and Telephone)

Oklahoma

800-522-8506 (TTY/TDD Only)
800-722-0350 (Telephone Only)

Oregon

800-735-2900 (Both TTY/TDD and Telephone)

Pennsylvania

800-654-5984 (TTY/TDD Only)
800-654-5988 (Telephone Only)

Puerto Rico

800-240-2050 (TTY/TDD Only)
800-260-2050 (Telephone Only)

Rhode Island

800-745-5555 (Both TTY/TDD and Telephone)

South Carolina

800-735-2905 (Both TTY/TDD and Telephone)

South Dakota

800-877-1113 (Both TTY/TDD and Telephone)
(Sioux Falls) 605-339-6464 (Both TTY/TDD and Telephone)

Tennessee

800-848-0298 (TTY/TDD Only)
800-848-0299 (Telephone Only)

Texas

800-735-2989 (TTY/TDD Only)
800-735-2988 (Telephone Only)

Utah

800-346-4128 (TTY/TDD Only)
(Salt Lake) 801-298-9484 (Both TTY/TDD and Telephone)
(Ogden) 801-546-2982 (Both TTY/TDD and Telephone)
(Logan) 801-752-9596 (Both TTY/TDD and Telephone)
(Provo-Orem) 801-374-2504 (Both TTY/TDD and Telephone)

Vermont

800-253-0191 (TTY/TDD Only)
800-253-0195 (Telephone Only)

Virgin Islands

800-440-8477 (TTY/TDD Only)
800-809-8477 (Telephone Only)

Virginia

800-828-1120 (TTY/TDD Only)
800-828-1140 (Telephone Only)

Washington

800-833-6388 (TTY/TDD Only)
800-833-6384 (Telephone Only)

West Virginia

800-982-8771 (TTY/TDD Only)
800-982-8772 (Telephone Only)

Wisconsin

800-947-3529 (Both TTY/TDD and Telephone)

Wyoming

800-877-9965 (TTY/TDD Only)
800-877-9975 (Telephone Only)

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