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Welcome to Aboriginal Australias Shop
Policies of our Web-Site


This document outlines some of the important policies and procedures that guide our website, and important conditions for our users to be aware of. If you have any questions regarding the material presented here, please contact us.

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Authenticity Policy


It is our policy to deal directly with Aboriginal communities. Many of these are remote communities in the outback of Australia, now for the first time able to display their creativity and culture to the world through the shop window that is the Aboriginal Australia web site. You can be confident that each item for sale through the Aboriginal Australia web site represented to be from a particular Aboriginal community has the origin we attribute to it.

We are not yet able to guarantee "authenticity", since we believe that the term implies not only geographical veracity but also cultural authenticity. With over one hundred active and diverse Aboriginal cultures in Australia at one time or other the assertion of cultural ownership is a contentious issue among the various Aboriginal communities and the bodies that represent them. Aboriginal Australia is committed to using its resources to help the Aboriginal communities to reach a concensus on this complicated issue.

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Privacy Policy


What Information do we collect?

You are free to visit Aboriginal Australia without identifying yourself, but if you'd like to use the shopping cart or make a purchase you will need to register information. Any information you provide during the registration process, and the purchases you make, are considered part of your Aboriginal Australia account. We use this information to fill your orders, provide customer service assistance, and improve the content of our site so that we may better meet your needs.

In the future we may use your account information to provide you with details of special offers, products or services offered by Aboriginal Australia or our web site partners. You may choose not to receive this information by sending us an email at the following address and we will honour your request: never@aboriginalaustralia.com.

Will Aboriginal Australia disclose the information to outside parties? Aboriginal Australia believes that your personal information - including your purchases, email and residential addresses and credit card information - belongs to you. We collect this type of information when you provide it, but we do not rent or sell the information concerning our customers to third parties.

Aboriginal Australia may release customer information when we believe, in good faith, that such release is reasonably necessary to comply with the law; enforce or apply the terms of any of our user agreements; or protect the rights, property or safety of our employees, our users or others.

What if we change our policy? If we decide to change our privacy policy, we will post these changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it

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Pricing Policy


Our policy is to be keenly competitive on the price of our mass produced products (books, CDs, T-shirts etc.). We will work with our creative artists and crafts people to offer the widest possible range of unique Aboriginal art, craft and cultural products at a fair price to our customers, and a fair return to our suppliers.

Our standard commission to those Aboriginal communities that allow us to offer their art and craft items for sale is ten percent (10%) of the retail price. The other ninety per cent (90%) of the price you pay goes back to the community.

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2. TERMS AND CONDITIONS OF TRADE: SHOP
Currency Conversion Disclaimer


All amounts, including prices, displayed in any currency other than the default currency are indicative only. The currency converter gives you a close idea of the price in a currency selected by you, but is not the exact price that applies. For example, if you purchase an item by credit car, the price shown on your credit card statement will be determined by your bank of credit card company according to their rules. Your card will actually be charged in the default currency regardless of the currency that you select to view the prices in, and it may not be exactly the same as the indicative price shown on this web site. Some banks and credit card companies charge a fee for currency conversion. Also, some banks and credit card companies do not process a currency transaction on the same day that the transaction takes place, so if the excahnge rate changes in that time, the price charded to you may go up or down.

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Returns


Within seven days of receipt of your order, you may dispatch back to Aboriginal Australia:

  • any unused book, poster, clothes, art or craft in their original condition; and
  • any unopened CD, tape, software or other item specially packaged and sealed by the manufacturer for a full refund of the purchase price.

How to return

Simply indicate the reason for your return, include the reciept with your return and wrap the package securely. Attach the return label from the front of your packing slip and ship to the address indicated on the label. As the item will be at your risk until receipt by Aboriginal Australia, we recommend you insure the shipment.

If you do not have the packing slip, please indicate the order number on a separate piece of paper and send the package to the following address:

Aboriginal Australia Pty Ltd
Returns Department
12-20 Gilles St
Adelaide SA 5000
Australia

Refunds

We will notify you via email of your refund, once we have received the return in good order. Please note that we can refund shipping costs only if the return is as a result of our error.

Warranty

We undertake that the goods that we supply or that are ordered through Aboriginal Australia will be of merchantable quality and will fit the description on our web site at the time of purchase. We also undertake that if you have made known to us in writing (but not verbally), prior to your order, a particular purpose for the goods, those goods will be fit for that purpose. All other warranties, guarantees, representations or other assurances implied or imposed by law and statute are hereby negatived and excluded to the fullest extent possible at law and under statute. In any event, our liability shall be limited to either replacing the goods in question or refunding the cost of those goods.

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Customs Charges


Customs charges may be levied when a package reaches your country. Aboriginal Australia is not responsible for these charges and cannot provide estimates as to what the charges may be. You may wish to contact your local customs office for further information.

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3. TERMS AND CONDITIONS FOR USE OF SITE

Access to and use of this site is provided subject to these terms and conditions

PLEASE READ THESE TERMS CAREFULLY AS USE OF THIS SITE CONSTITUTES ACCEPTANCE OF THESE TERMS AND CONDITIONS

Reference in these terms to Aboriginal Australia shall be taken to include Aboriginal Australia Pty Ltd, its parent company subsidiaries, sibling entities, employees, agents and representatives as well as their successors and assigns.

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Applicable Laws


This web site (excluding linked sites) is controlled by Aboriginal Australia from its offices within the state of South Australia, Australia. It can be accessed from other countries around the world. As each of these places has laws that may differ from South Australia, by accessing this web site both you and Aboriginal Australia agree that the statutes and laws of South Australia, within the Commonwealth of Australia, will apply to all matters relating to the use of this web site.

You and Aboriginal Australia also agree and hereby submit to the non-exclusive jurisdiction and venues of the Supreme, District and Magistrates Courts of South Australia with respect to such matters.

Aboriginal Australia makes no representation that materials on this web site are appropriate or available for use in other locations, and accessing them from territories where their contents are illegal is prohibited. Those who choose to access this site from other locations do so at their own initiative and are responsible for compliance with local laws.

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Links to Third Party Sites


The Aboriginal Australia site contains links to third-party sites. While we try and limit these sites to content that we believe is compatible with Aboriginal Australia and our customer base, the linked sites are not under the control of Aboriginal Australia and we are not responsible for the contents of any linked site or any link contained in a linked site. Aboriginal Australia is providing these links as a convenience, and the inclusion of a link does not imply endorsement of the linked site by Aboriginal Australia.

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Copyright Information

 

The information, artwork, text, video, data, audio, or pictures (collectively "Materials") contained on this site are subject to copyright.

You may use the Materials for personal or educational purposes, provided that you do not modify the Materials and include any copyright notice specifically pertaining to the Materials in all reproductions or redistributions.

Any other use, reproduction or redistribution of the Materials is prohibited without the express written consent of Aboriginal Australia.

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Trade Marks


The name "Aboriginal Australia" is the trade mark of Aboriginal Australia Pty Ltd and may not be used either alone, in combination with other words or by substituting similar words by any other person without the express written consent of Aboriginal Australia Pty Ltd.

The 'black and white joining hands' logo is the trade mark of Aboriginal Australia Pty Ltd and the use, reproduction or redistribution of the logo is strictly prohibited without written permission from Aboriginal Australia Pty Ltd.

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Information Limitations


The information provide on our web site has been prepared in good faith. We do not guarantee the accuracy of the information and Aboriginal Australia shall not be liable for any reliance placed on the information in the absence of specific written acknowledgment by Aboriginal Australia.

The views and opinions expressed by contributors to the site are their own personal views and opinions and are not necessarily those of Aboriginal Australia.

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Limitation of Liabilities


Unless otherwise stated, the information and services provided on our site are provided "as is", without warranties or representations of any kind. Any warranties, guarantees, representations or other assurances implied or imposed by law or statute are expressly negatived and excluded to the fullest extent permitted at law or by statute. To the extent that they cannot be excluded, the liability of Aboriginal Australia Pty Ltd shall be limited to the cost of the resupply of the information or services.

Aboriginal Australia Pty Ltd shall not be liable for any consequential damages such as loss of profits, loss of wages loss of enjoyment, property damage or stress or anxiety arising out of any negligence or non performance or breach of a contractual obligation in respect of any matter act or thing in relation to this web site, including but without limiting the generality of the foregoing, any late delivery of goods or services or the downloading by a user of infected data.

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Purchase of Goods


Any goods purchased from or through Aboriginal Australia are subject in addition to the terms and conditions of trade specified in our Shop help section.

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