- McJobs and Workers -
To the people who frequent fast food chains:
Posted by: Withheld ( USA ) on September 28, 1997 at 14:46:36:
Now that the summer is behind us, tourists have gone home and the pace has slowed down, everyone who works in fast food can slow down too.
To all you people who think the prices are too high, the food is too cold and there is always a hair in your fries, I salute you. Because without you, fast food restaurants would not exist. But I am not writing this letter really to salute you, but merely to educate you.
I work in a fast food restaurant. Everyday I am one of those "people" who either cook your food, collect your money or clean your unnecessary messes in our lobby. I take your lip, derogatory remarks and your insults and you bring me down.
The manager tells us all the time "the customer is always right" but 99.9% of the time the customer is wrong.
I stand in that drive through booth, take your money or give you your food, I stand at that window and be the most pleasant person I can be. I talk about your children, your dog in the back seat, give your child a cookie. I say nothing when you're wrong and I say nothing when your're rude, but now I have to say something. We are people, we have feelings too. We get nervous + upset, we shake, we cry....you should realize that. Maybe some of us aren't so pleasant don't try so hard, but will you take a look and give those who serve you well at least the satisfaction of a pleasant encounter.
When you come into our store and take a pile of napkins that would cost yo 99 cents in a a grocery store; want five barbeque sauces instead of two (and throw three away), when you bring your sandwich back that's "cold", when nothing is wrong with it, when your child screams and cries and throws her milk across the floor--think of us. My boss has to buy the napkins you take too many of; and we have to replace them. My boss has to buy that barbeque sauce you never wanted to begin with, and we have to listen to your children day after day after day...and cleaning up after them is never a pleasant endeavor. If you would just come to us and say, "I'm sorry my child made such a mess" and tell us where you were sitting, we wouldn't feel so taken advantage of. If you don't have anything nice to say, don't say anything at all. Then you won't hurt our feelings. If you have had a bad day, it's not good to take it out on your family so don't take it out on us either. Because you make us nervous, you make us cry, you make us shake, and in the end we take it out on our families too. Stop and think before you open your grumpy mouths. We have a mortgage to pay, we have children to feed, and a life just like you. We don't want to work where we do, but we have no choice.
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