- McDonald's -

Re: where do I file a complaint re: McDonalds?

In Reply to: where do I file a complaint re: McDonalds? posted by Sheila Hopper on September 30, 1997 at 15:45:02:

: On my weekly trip (from Gadsden to Muscle Shoals, AL) with my 23 month old grandson, I stop and break at McDonalds (Hwy 157) in Cullman, AL. We have a chance to rest and eat and he can take advantage of the fenced in out-door play area. On 9/28/97 as we sat watching him run and play (within 10 ft of us), he suddenly began screaming and within 3- 5 seconds time, was covered from the waist down in fireants. His legs, shoes and socks were a solid blanket of this aggressive and dangerous type ant. Within the 10-15 seconds of stripping the ants and clothes from him, he was covered in whelps from his neck to his feet. My mother, daughter-in-law, and myself were also bitten during the frantic efforts of freeing this baby from these ants. Upon reporting this to management, the manager denied knowing of a fire ant problem, but the assistant manager let it slip that an exterminator had been called for two weeks in a row to spray for them. Neither offered to assist or showed any concern, even after being shown the dozens of bites this baby had suffered. They made no attempt to warn other customers as their children headed toward the play area, but agreed with us that they should post a sign warning parents of this hazard.

: As a Registered Nurse, I was able to treat my grandchild with medication and topical ointments and was aware of observations that needed to be made in noting any severe allergic reaction to the bites, and luckily we avoided seeking further medical treatment. Although he only suffered the pain, discomfort and emotional trauma of this episode, another child may not be so lucky. Individuals can have severe and sometimes fatal reactions to so many bites. These managers need to be educated to things of this nature and have a plan in place rather that shrugging their shoulders with an "I really don't care" attitude. And McDonald's claims to cater to children and fun?

: This was a frightening and trau
Call your attorney right away if you try and deal with these pigs on your own they will destroy your family, they will take all you have worked for they will use all of their resources to put you in jail,they will lie in court they will hide evidents and they will never take responsibily for their mistakes!!!!!

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