Microsoft Bookshelf CD-ROM Reference Library/BOOKSHELF.ISO/book/forms/volksw/content

Text File | 1987-08-31 | 8KB | 185 lines

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                          Table of Contents

     
     I. Business Forms
     
          A. Finance/Accounting
     
                    1.  Balance sheet
                    2.  Income statement
                    3.  Cash budget
                    4.  Petty cash record
                    
     B. Personnel/Payroll
               
                    1.  Vacation schedule
                    2.  Overtime report
                    3.  Employee evaluation
                    4.  Weekly time sheet
                    
          C. Planning
               
                    1.  Daily planner
                    2.  Weekly planner
                    3.  Monthly planner
                    
          D. Purchasing
               
                    1.  Purchase order
               
          E. Sales/Billing
               
                    1.  Sales receipt
                    2.  Invoice
                    3.  Billing statement
               
          F. Expenses
               
                    1.  Long-distance call log
                    
     II. Business Letters
          
          A. Sales Correspondence
          
                    1.  General sales or marketing letter
                    2.  Inactive account sales letter
                    3.  Letter of introduction for
                        salesperson
                    4.  Letter requesting a sales interview
                    5.  Follow-up after initial sales
                        interview
                    6.  Follow-up after presentation
                    7.  General response to inquiry
                    8.  Negative response to inquiry
                    9.  Salesperson motivation letter
                    
          B. Shareholder Correspondence
                    
                    1.  Welcome to new shareholder
                    2.  Contacting a former shareholder
                    
          C. Personnel Communication
          
                    1.  Job offer--salaried position
                    2.  Job offer--hourly position
                    3.  Job offer--free-lance position
                    4.  Job offer--part-time position
                    5.  Rejection of employment application--
                        solicited application
                    6.  Rejection of employment application--
                        unsolicited application
                    7.  Letter of reference for former
                        employee
                    8.  Request for references
                    9.  Welcome to new employee
                    10. Encouraging employee suggestions
                    11. Recognizing employee suggestions
                    12. Announcement of promotion
                    
          D. Customer Relations
               
                    1.  Acknowledgement of customer
                        complaint
                    2.  Customer complaint response--in
                        customer's favor
                    3.  Customer complaint response--in
                        company's favor
                    4.  Apology for employee's actions
                    5.  General letter of apology
                    6.  Thanking customer for compliment
                    
          E. Vendors and Bid Solicitation
               
                    1.  Request for information from vendor
                    2.  Request for bids
                    3.  Rejection of bid
                    4.  Acceptance of bid
                    5.  Complaint to vendor
                    6.  Compliment to vendor
                    7.  Cancellation of contract
                    
          F. Credit Information
               
                    1.  Request for credit information
                    2.  Request for credit reference
                    3.  Grant of credit
                    4.  Denial of credit
                    5.  Collection letter--first notice
                    6.  Collection letter--second notice
                    7.  Collection letter--final notice
                    8.  Apology for collection letter
                    9.  Adjustment of payment
                    
          G. Invitations
               
                    1.  Acceptance of informal invitation
                    2.  Decline of informal invitation
                    3.  Invitation to speak
                    4.  Acceptance of invitation to speak
                    
          H. Publicity
               
                    1.  Media event letter
                    2.  Press release
                    
          I. Writer's Correspondence
               
                    1.  Request for writer's guidelines
                    2.  Cover letter for freelance article
                        -solicited
                    3.  Cover letter for freelance article
                        -unsolicited
                    
          J. Charitable Contribution Solicitation
               
                    1.  Solicitation for charitable
                        contribution
                    2.  Refusal to make contribution
                    3.  Acknowledgement of solicitation
                    4.  Confirmation of contribution
                    5.  To make a contribution
          
     III. Business Checklists and Outlines
          
          A. Outlines
               
                    1.  Business plan
                    2.  Marketing plan
                    3.  Speech/Public address
                    4.  Basic business letter
                    5.  Resumes
                         a. Chronological
                         b. Targeted
                         c. Functional
                    6.  Resume cover letter
                    7.  Meeting agenda
                    
          B. Checklists
               
                    1.  Financial status checklist
                    
                
     IV. Personal Forms

          A. Finances
          
                    1. Current debt calculation
                    2. Account of expenses
                    3. Financial profile
                    4. Income sources
                    5. Net worth form
                    
          B. Home/Auto
               
                    1. Household goods inventory
                    2. Auto maintenance schedule
                    
     V. Personal Checklists          
               
          A. Shopping list
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