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 1. System Requirements
 2. Installing PC-cillin 6.0

 3. Hit the ground running...
 4. I just want to do a quick check of a file...
 5. I want to be sure there are no viruses hiding anywhere on my computer!
 6. PC-cillin caught a virus! What should I do?
 7. OK. My system is clean. Now, how do I keep it clean?
 8. How do I guard against new viruses
 9. Making a rescue disk
10. Making certain web sites off limits
11. Keeping your computer safe from harmful web programs
12. Contacting Trend Micro's technical support
 
 

System Requirements


To install PC-cillin you need the following: Windows 95 or 98
486 DX66 or faster CPU
16 MB RAM
10 MB free hard drive space Also recommended:
  28.8 or faster modem or other Internet connection for virus pattern and program updates
  A web browser, for example Netscape Navigator or Microsoft Internet Explorer
  3 blank floppies for creating a set of rescue disks
 

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Installing PC-cillin 6.0

Installing PC-cillin is a breeze and takes about five to ten minutes. During installation, you are prompted to have PC-cillin create "Rescue Disks." These are clean, bootable floppy diskettes that you can use to start your computer if it ever crashes or if it is infected with a boot-sector virus. If you have a modem or are connected to the Internet, immediately after installing, PC-cillin can connect to the Internet and download and install the latest virus pattern file and any program updates.

Installing the beta:

  1. If you downloaded the trial version of PC-cillin from the web, unzip the files to the c:\temp directory.
  2. Next, locate the PC-cillin files directory and double-click the Setup file. For example, c:\temp\disk1\setup.exe or, if you are installing from a CD, d:\pcc6b1\disk1\disk1\setup.exe
  3. PC-cillin will check your system memory, boot sector, Windows and Program Files directories to be sure they are clean before it will install the program files. See If PC-cillin finds a boot virus… below, to find out what to do if your system is infected with a boot virus.


    4. Install choices

  4. After PC-cillin has scanned your system and cleaned any infected files, you are presented with the following five installation choices:
By default, PC-cillin installs all the options described above.
  1. To complete the installation, click Next and follow the screen instructions.
If PC-cillin finds a boot virus…
If PC-cillin detects a boot virus prior to installation, that means it is not safe to install. (Boot sector viruses are especially difficult viruses because they occupy a sensitive part of the hard drive, the boot sector, and load into memory whenever the system is started.)

In this case, get a clean, bootable floppy disk (for example the one you made when installing Windows 95 or 98) and be sure it's write protected. When prompted by PC-cillin, insert the floppy into the a:\ drive and restart your computer. When the computer restarts, you'll see a DOS prompt. Enter the following, commands, pressing the enter key after each line:
 

c:                         [press enter]
cd pscan.tmp     [press enter]
pscan /a             [press enter]
  PC-cillin will clean your boot sector (and all files) so that it is safe to install the main PC-cillin program. But be aware: boot viruses spread easily and it is likely that one or more of your floppy diskettes are also infected . After installing PC-cillin, run the Floppy Scan Task and check all your floppies for viruses.  

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 Hit the ground running...
Even before you install PC-cillin, it checks your main system files for viruses! Then, once it's installed, PC-cillin keeps your computer virus-free over the coming months and years by running a series of automated tasks.

Here's what PC-cillin will do "straight out of the box":

Checks for viruses every time you Open, Copy, Move, or Save a file
Monitors your Word sessions for macro viruses, using MacroTrapTM
Scans and cleans all files on your hard drive every Friday
Scans all program files for viruses every month
Checks all your saved documents for macro viruses
Protects you against nasty Java and ActiveX applets while web surfing
 


Here's what you can have PC-cillin do with just the click of a button:

Scan every file on your system and clean any infected files
"Quick Scan" any file just by dragging it to an open PC-cillin window!
Scan floppy diskettes and clean any infected files
Check all your new Word document(s) for macro viruses
Check all your new Excel document(s) for macro viruses No Limits
Of course, if you're a person who likes to fiddle with and customize your software, there is no limit to the Scan Tasks you can have PC-cillin perform. You can "set and forget" as many Tasks as you see fit.  

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 I just want to do a quick check of a file…
PC-cillin can run a quick check of any file, for example if you want to double check a compressed file before e-mailing it to someone. Here's how:

All you have to do is "drag" the file(s) in question over to the open PC window. Zap! That's it. As soon as you let up on the mouse button, PC-cillin will check the file for viruses and report back to you on the status.

Or, from Explorer just right-click on the file in question and choose Properties from the pop-up menu that appears. Click the File Status tab to do a quick scan of the file.
 

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 I want to be sure there are no viruses hiding anywhere on my computer!
Good idea. In fact, the Virus Doctors at Trend recommend that you do a complete once-over on all your computer files right after installing PC-cillin.  
Here's how:

  1. Double-click the PC-cillin icon  on the Windows Taskbar (shown above).
  2. Next, click the Scan button, then double-click Scan Manager icon to bring up the list of Tasks.
  3. Select the first Task on the list, Complete scan after installation, and then click Run .

    4.  
Viola! That's it. You'll notice that complete scans can take as long as 10 minutes to finish. So, why is this necessary if PC-cillin already scanned your computer before installing? Well, that scan was to check your computer's memory, the hard drive's boot sector, and all your most critical files for viruses. But to save time, that scan did not check your Word documents, game files, etc. That's something you should do.
 

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 PC-cillin caught a virus! What should I do?
Kill it. That is, clean the file, kill the virus.  
Here's how:
    1. If you're running one of PC-cillin's pre-set Tasks, any infected files are cleaned automatically. In this case you don't have to do anything except, perhaps, check the virus log and see the results.
    2. If you're doing an immediate scan using the Scan Wizard, PC-cillin gives you the option to take one of the following actions on any virus(es) found:
  Clean (and backup the file before cleaning) infected files
  Quarantine (save the infected file to a special directory)
  Delete the file, virus and all
  Pass, or do nothing with the infected file
  Rename (but not clean) the file so it won't be accidentally used

We recommend that you Clean infected files. If it cannot be cleaned, (for example due to the nature of the virus or because the file is corrupted) then the safest thing to do is quarantine it. Because uncleanable files are usually program files (.exe, .com, .sys) and not document files (.doc, .xls, etc) they are usually easily replaced with a new one from the program's original disk(s).
 

 Putting viruses under quarantine
Let's say you've got an infected file (or a file that you suspect is infected) that can't be cleaned but you don't want to delete it. In this case, we say "Quarantine It."

Quarantining an infected file is a way to check the file, and, if infected but uncleanable, put it safely away until a time in the future when it can be cleaned (for example, after the next release of the virus pattern file). Alternatively, you can send quarantined files to Trend for analysis. There are two ways to quarantine files, automatically, through the Action you select for viruses detected during your routine Tasks, or by hand.

Here's how:
Click the Quarantine button, then the Quarantine icon  that appears.
    1. Click Add, then browse your directory to find the file you want to quarantine. Double-click the file you want to quarantine. PC-cillin will perform a quick scan and tell you whether it appears to be infected. Your options:
    1. If you have a bunch of files that are already quarantined, you can select any one of and either try cleaning it, or send it to Trend Micro's virus doctors for analysis.
    2. Click Clean to try cleaning the file.
    3. Click Submit    to send the suspect file to Trend.


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OK, my system is clean. Now, how do I keep it clean?

PC-cillin is already set up to keep you system virus-free. You don't have to do anything to ensure that your system will be, and stay, virus-free. PC-cillin gives you this certainty by using two layers of protection: Scheduled Scans check the files most likely to be infected by viruses. These include Internet files and document files. Monthly files scans will check every file on the system.
Real-time Scanning watches over your system and will detect a virus as soon as it is arrives at your computer. Each time you Open, Copy, Save, or Move a file, the real-time scanner performs a quick check of the file. Because it work invisibly, in the background, you probably won't even know it's there. Well, if real-time scanning is always on, you might ask, why do I need to run Scheduled Scans? The answer is "human nature." It's human nature to, sooner or later, change or disable real-time scanning. When and if that happens, no problem. Scheduled scans are always there to take up the slack.
 

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How do I guard against new viruses?

PC-cillin is already set up so that every month, when you are connected to the Internet, it will automatically contact Trend Micro and download the latest virus pattern file and any PC-cillin program updates. Both are free and automatic for one year after registration. If you are using a 28.8 Kbs modem to connect to the Internet, expect the downloads to take about 10 minutes.

You can also choose to do the download the pattern file whenever you see fit.

Here's how:
From the main Trend PC-cillin window, click Update, then the Update Now button.
    1. Choose whether you will access the file from a floppy disk or the Internet (most common)
    2. If you use a dial-up connection, you can probably skip the Use Proxy Server option and just click Next. If you are at an office and connect to the Internet using a LAN, you may need to check the Use Proxy Server option and enter your proxy information (your system administrator will know).
    3. Finally, click Next.
What is the virus pattern file? To detect and clean viruses PC-cillin consults an extensive database of virus "signatures," (inert snippets of virus code) that holds the signatures of thousands and thousands of viruses. This file is called the Virus Pattern.

As new viruses are written, released onto the public, and discovered, Trend collects their tell-tale signatures and incorporates the information into the Virus Pattern file. Obviously, it is very important to keep the virus pattern file up to date. By some estimates, more than a thousand new viruses are created each year, a rate of several each day. New Virus Pattern files are made available every two weeks or so. Home uses probably don't need to update the file any more often than monthly. If you're an office user, consider scheduling weekly updates. Virus Pattern file updates are available free for a year to registered PC-cillin users.


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Making a Rescue Disk

  A "Rescue Disk" is a bootable floppy disk that has been checked for viruses and is write protected. In addition to this bootable floppy, PC-cillin backs up some critical systems files and copies them to two additional floppies.

We strongly recommend that you have PC-cillin create these Rescue Disks for you during installation. If you choose to defer, however, please be sure to make them as soon as possible.

Here's how:
    1. Label your three floppies PC-cillin Rescue Disk 1, 2, & 3, then insert the first into the a:\ drive.
    2. Click the Windows Start button, then Programs and Trend PC-cillin 6.0.
    3. Click Create rescue disk, then the Start button in the windows that appears.
    4. As each floppy is finished, remove it and immediately write protect it by sliding up the plastic button that is in the upper left hand corner of the back of the disk. The disk is write protected when you can see through both squares in the upper corners.


      5. Creating the Rescue Disks takes about 10 minutes.


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Making certain Web sites off limits

When you install PC-cillin you get full virus protection right off the bat, without having to make any configuration changes. For protection against offensive web contents, PC-cillin also offers WebTrap, Trend's user-configurable utility that let's you make whatever web sites you want "off limits" to other users of the computer. Here's how:
    1. From the main Trend PC-cillin window, click the WebTrap button, then the Web Filter icon .
    2. Put a check in the Enable Web Filter box.
    3. Add one or more URLs to the Restricted Sites box.
    1. Access to your list of URLs can be password protected. Check Enable password and enter a password to have PC-cillin prompt for this password the next time the Web Filter screen is opened.


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Keeping your computer safe from harmful Web programs

Web Security protects against malicious Java and ActiveX applets. Although most web sites are completely harmless, it is possible, and it does happen, that someone will create a small program and set it to run, invisibly, whenever their web page is accessed. These programs may destroy data, steal your passwords, financial data, etc. PC-cillin's Web Security protects you against these threats. Here's how to use Web Security:
    1. From the main Trend PC-cillin window, click the WebTrap button, then the Web Security icon.
    2. Put a check in the Enable Web Security box, then click Prompt for action to have PC-cillin inform you of the potentially harmful web program. Otherwise, check Block programs to have PC-cillin perform the action automatically.
With Web Security enabled, PC-cillin will monitor all Java and ActiveX applets that are silently downloaded to your computer whenever you are browsing the Web.


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Contacting Trend Micro's Technical Support

Trend Micro offers one-year of free technical support (and virus security advice) to registered users of PC-cillin 6.0. Registered users are also eligible to download virus pattern file updates from Trend Micro's web site. Note: Technical Support is not available for beta products. If you find a bug or have a suggestion however, click the Support button, then the Support Wizard icon. Send your e-mail to: Support@TrendMicro.com
 

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