Platform: All Platforms

Title: Can't start Pixel!FX

Date: June 26, 1995

When trying to start Pixel!FX one of the following error messages is displayed.

1. 'difficulty opening password file ( ) no such file or directory'
2. 'warning[main] RPC: Program not registered'
3. 'warning[main] RPC: Unknown host'
4. 'error[verify_server]: license server host imposter'
5. 'error[verify_server]: Licenser server has expired. Sorry, no Pixel!FX licenses available'

1. The password file is missing
2. Incorrect unique machine id in password file
3. Incorrect hostname in password file
4. Incorrect hostname was typed in when the password was typed into the password program.
5. Password date has expired

Solution:

1. Install the password and make sure it is in $PIXELFXDIR/passwd/passwd
2. Verify that the license server hostname matches the hostname used for the password.
3. Verify that the license server unique machine id matches the unique machine id used for the password.
4. Look at the /$PIXELFXDIR /passwd/passwd file and verify the host key information with the password provided by Mentalix.
5. Call Mentalix for a possible extension of the password.

Copyright © 1996, Mentalix, 1700 Alma Drive, Suite 110, Plano, TX 75075, USA

Phone: 1-800-636-8259 or 1-214-423-9377, Facsimile: (214) 423-1145, e-mail: hotline@mentalix.com