Dear friends: Welcome to another exciting issue of On Disk Monthly. Long time subscribers will notice that our programming content has been divided into six categories: Feature of the Month, ArtWare, CustomWare, GameWare, HomeWare and OfficeWare. Though this is the first issue in which these categories have been visibly applied, they have been responsible for the variety of programs found on each monthly disk. You're going to love the variety on this issue: Freeform Database 2.0, Jacket II, Memo Writer 2.0, .PCX Clip Art, Relix!, and ResiCalc. There isn't a reject in the bunch. I've got them all on my hard drive and use them often. Sure, I could use a big, commercial database instead of FFDB2, but why wait for one like that to load when FFDB2 will instantly alphabetize a list of items by first letter. I can write memos and create fax cover sheets in my word processor, but I can be finished with a Memo Writer memo before Windows and my Windows word processor have finished loading. Some people might think Jacket II is a dumb idea and that the jackets it creates take too much work to be worth the effort. Not so. I've been able to organize my floppies and to actually know what's on them with this program. The effort was well worth the end result. And, I LOVE ResiCalc. I use the Windows calculator all the time. When I was sitting in DOS I felt "naked." Not anymore. I press a couple of keys and use ResiCalc to balance my checkbook--even though it hurts to make every debit! TECH SUPPORT NOTES I've been noticing lots of trends in the weekly ODM technical support report. Let's nip some of those in the bud, so to speak. SYMPTOM: Game Locks Up or Program Hangs. USUAL CURE: Exit Windows, DOSShell, and other menu/shell programs. NOTES: Most of our games will NOT run properly if booted from within a shell/menu program. Why? Games are memory intensive--especially when they have lots of graphics and sound support. Shell programs like Windows are also memory intensive. Finally, both try to use the same interrupts at the same time, and that causes the "hang." Our future games will contain detection routines which will alert you about this potential problem. In addition to games, some memory intensive programs, such as Family Tree 3.0, may not run properly from shell programs. SYMPTOM: Doesn't work on my computer or screen is scrambled. USUAL CURE: Run menu or program with the command line parameter for your highest graphics level. NOTES: All ODM programs have command line "switches" built into them. Some are informative: "/VER" gives you version and compatibility information; and /? lists all command line options available for a particular program. Others "force" particular graphics or video modes: "/C" for CGA, "/E" for EGA, "/V" for VGA, and "/M" for monochrome. These switches enable you to "override" the video mode our video detection routines think they detect. Remember, your highest graphics level will be the same as your least capable device. Therefore, if you have an EGA card but only have a CGA monitor, our program will attempt to display EGA graphics but your monitor won't be able to display them. In this case, you would type "GO /C" to force our menu to display in CGA mode. Always use these command line options by typing the name of the executable, a space, a forward slash, then the appropriate character. SYMPTOM: Mouse doesn't work properly or program acts oddly. USUAL CURE: Start the program with the "/NOMOUSE" command line option. NOTES: There are three typical reasons for the symptom: 1) The program may not have a mouse (see the program's help file to be sure); 2) Your mouse driver may not "recognize" the video mode (you have an old mouse driver version); or 3) You may have a mouse driver installed, but no mouse attached. HINT: Most of our "mousable" programs have a "/NOMOUSE" command line option, which should fix problem #3. To fix problem #2, you should update your mouse driver. Don't hesitate to call our toll free tech support number (1-800-831-2694) when you have problems. We'll do our best to solve your problems while you're on the phone. If we can't, we'll call you back when we've got an answer for you. Remember, our minimum system requirements are CGA or better graphics capabilities, 640K of RAM and DOS 3.3 or better. Though some of our programs will run on systems that don't meet these requirements, others may not. If you've experienced problems because of our requirements, we hope you'll upgrade soon and see what you've been missing. Catch you next issue, Ronda Faries ODM Product Manager