****************************************************************** * * * METZ Phones * * 1995 WINDOWS Magazine WIN100 Winner! * * * * This file contains important last minute information * * about METZ Phones. You may want to print this file to make * * it easier to read. * * * ****************************************************************** ****************************************************************** How to update to Phones 5.5x from Phones 5.0x ****************************************************************** IMPORTANT!!!!!!!! This version of Phones will modify your databases, making them incompatible with previous versions. If you are using METZ Phones on a network, all users will need to be updated if you will be sharing any phone books. Your existing settings and preferences will be saved. ****************************************************************** Summary of changes in Phones 5.51 ****************************************************************** Several new features are in this version of METZ Phones. Here is a summary of the changes. Please see the online help for details about a particular feature. Click the Help button in any of the dialog boxes to find out more about that dialog or command and to answer any questions you may have. A List Replace command has been added. It allows you to search and replace text in one or more records. A List Assign Categories command has been added. It allows you to assign categories to multiple records. A problem with a printer driver General Protection Fault has been fixed. The File Restore feature now has options on how to restore records from a backup file. The options are displayed after you select the backup file and press OK. You can use this feature to perform some basic phone book synchronization. New Dialing Codes table - choose Dial Dialing Codes from the menu, then click the Help button for details. New Import/Export file formats are now supported: SYLK, Lotus, Excel Improved dialing support for international numbers - see the Dial Modem Settings Help topic. A Mail Merge macro for Word 6.0 is installed if WinWord is detected. The filename is METZMERG.DOC. We are testing Phones under Windows 95 beta versions and have made some minor changes as a result. METZHK16.DLL replaces METZHOOK.DLL and fixes a DOS memory problem. SH22W16.dll replaces METZOMEM.DLL. METZHOOK.DLL, METZOMEM.DLL, METZCORE.DLL, and DLWBC31.DLL are no longer used by METZ Phones. Other METZ Products may still need them however. New DDE commands have been added and documented in the online help. List and Record windows now remember their maximized/minimized state. Test Envelope now draws an outline of the envelope on the paper. Some performance improvements have been made. Hotkey Paste now displays up to 3 columns of information. Improvements have been made to help us with technical support, including better error messages. New Rebuild Indexes dialog - improves performances and reduces disk space. When you choose File New or File Rebuild Indexes you can choose which database indexes are to be created. New Find dialog features: Begins With option Now supports searching for blank or not blank (see online help) Categories can now be summarized/joined - see the List View by category options. New Suffix field (for information like Jr., Sr., etc.) ****************************************************************** Trouble Shooting ****************************************************************** Install hangs system: Try changing the "install=y" setting in the INSTALL.INI [share] section to "install=n". You will then need to manually install SHARE if it is not already installed. METZ Phones requires SHARE: The METZ Phones Install program will check to see if share is installed on your system. If it isn't, you will be asked if you would like to have it installed for you. SHARE.EXE is included with DOS. You can add share to your AUTOEXEC.BAT so that share will be automatically loaded when you start your system. The line you add will be similar to: C:\DOS\SHARE.EXE Make sure that this line appears before any line that may run Windows. Microsoft has made a VSHARE.386 available for Windows 3.1 users who do not want to install the DOS share program. This file goes into your SYSTEM.INI and provides the functionality normally provided by the DOS share program. If you have Windows for Workgroups installed, share is not required. If you are using a Novell Netware Network, you do not need to install share if the database and network path are located on the network drive. ****************************************************************** Corrections to the manual ****************************************************************** METZCORE.DLL has been eliminated METZHOOK.DLL has been replaced with METZHK16.DLL METZOMEM.DLL has been replaced with SH22W16.DLL ****************************************************************** Ini File Settings ****************************************************************** METZPHO.INI The METZPHO.INI file contains the various settings for METZ Phones. Following are the undocumented INI values which you may find useful. If the setting does not exist, simply add it. Shown are examples with their default values. You will need to restart Phones for any changes to take effect. [METZ Phones] ListCacheSize=200 ListExtendedSelect=TRUE ListIndent=TRUE ListActivate=FALSE ReportFirstLast=FALSE RecordChangeMsg=Yes MinimumColumn=75 [Modem Settings] BuildDCB=Yes OnTop=Yes WinFax=Yes ListCacheSize - The List window displays various database records. By storing (or caching) the information it needs once a record has been accessed, performance improves considerably. If you have a large database, you can increase this value to improve the List window performance. METZ Phones will use some additional memory as a result, roughly 30-60 bytes per record. Setting this value to zero will disable record caching. ListExtendedSelect - Setting this value to FALSE will change the way the mouse can be used to select records in the List window. Records can then be selected individually without holding down the shift or ctrl keys. ListIndent - The List window displays records based on the currently selected sort order. If the main sort field is blank, another field may be displayed in the first column, indented slightly. For example, when you sort by Company, records without a company value will display the name indented slightly. If you want to disable the indentation, set this value to FALSE, and restart Phones. ListActivate - When you open a database from Phones, the Record View window is activated. If you want the List window to be activated instead, then set this value to TRUE. ReportFirstLast - When printing reports, names are printed as "lastname, first middle". If you would rather have it print "first middle last", then set this value to TRUE. BuildDCB - If Phones has trouble opening your communications port, try setting this value to No. OnTop - Set OnTop=No if you do not want the dialing dialog to appear in front of all Windows applications. The default is to stay in front. WinFax - Set WinFax=No to disable the Delrina WinFax dialing compatibility. RecordChangeMsg - Set this value to No to disable the message which indicates a record has been changed by another user. MinimumColumn - Determines the minimize size of the List Window text columns in pixels. If the List Window size is less than this size, only the first column of information will be displayed. Set this value to 0 to display all columns of information regardless of the List Window size. METZPHO.ENV The METZPHO.ENV file contains the envelope settings for METZ Phones. Following are the undocumented INI values which you may find useful. If the setting does not exist, simply add it. Shown are examples with their default values. You will need to restart Phones for any changes to take effect. [METZ Phones] SavePrinter=TRUE SavePrinter - By default, the Envelope printer settings will be saved. Set this value to FALSE if you do not want the printer settings to be saved. METZPHO.LBL The METZPHO.LBL file contains the label settings for METZ Phones. Following are the undocumented INI values which you may find useful. If the setting does not exist, simply add it. Shown are examples with their default values. You will need to restart Phones for any changes to take effect. [METZ Phones] SavePrinter=TRUE SavePrinter - By default, the Label printer settings will be saved. Set this value to FALSE if you do not want the printer settings to be saved. METZ.INI The METZ.INI file contains the various settings for METZ Software products. Following are the undocumented INI values which affect METZ Phones. If you don't have a METZ.INI file in your Windows directory, simply create the file from Notepad. [METZ] DateApp=control.exe DateApp - This option determines what application is launched when you double click on the Date or Time display at the bottom of the application window. The default application is the control panel (CONTROL.EXE). If you want the control panel to open up into the Date/Time dialog, use "DateApp=control.exe DATE/TIME". WIN.INI The only use of the WIN.INI file by Phones is actually by the Borland Paradox Engine. The default settings for METZ Phones are as follows: [Paradox Engine] MaxTables=50 RecBufs=64 MaxLocks=32 MaxFiles=10 SwapSize=192 NetNamePath=C:\ UserName=Your Name Goes Here MaxTables - Sets how many tables can be open at once. The maximum value is 64. If you want to run more than three copies of Phones at once, you may need to increase this value from the default. RecBufs - Sets how many record transfer buffers are available at one time. The maximum value is 512. MaxLocks - Sets the maximum number of record locks per table. The maximum value is 128. Setting this option higher decreases performance on the network. Phones only places one lock per table, per user. MaxFiles - Sets the maximum number of file handles for all applications (Paradox) in all windows. The maximum is 255. This value should be left at 10. SwapSize - determines the size (in kilobytes) of the swap buffer. The swap buffer functions as a cache. A larger swap buffer reduces disk access for tables, but uses up memory that Windows might otherwise allocate to other purposes. The maximum is 256. Running more than three copies of Phones at once may require a higher value. NetNamePath - location of the Paradox Network control file. Even without a network, you must specify a valid path. UserName - sets your user name. If you edit a record, Phones will tell other users that you already have the record locked, using this name. You can increase these values in the WIN.INI file. If you need to reduce one of these values from what is listed as the default above, add the same section to the METZPHO.INI file and adjust the value in both the METZPHO and WIN ini files. MaxFiles can only be overridden in the METZPHO.INI. NetNamePath and UserName cannot be overridden in the METZPHO.INI. ****************************************************************** ****************************************************************** How to obtain METZ Technical Support. Includes addresses, phone and fax numbers, CompuServe and America Online access, bulletin board system access, and the Internet access. ------------------------------------------------------------------------- There are several ways to obtain technical support for your METZ products (see address and telephone numbers at the end of this document). Be sure to include the product name and version number. 1. CALL THE BBS number and log on to METZ's electronic bulletin board service to view and download information, updates and trial products. You will need a modem and communication software. Access the METZ BBS at up to 14400 bps, No parity, 8 data bits, 1 stop bit (N-8-1). On the BBS, you may leave a message as a comment to the SYSOP for technical support, explaining your question in detail. 2. CALL COMPUSERVE to view and download information, updates and trial products. You will need a modem, communication software, and a CompuServe membership. GO METZ at any ! prompt. On CompuServe, you may send a message to 75300,1627 for technical support. A response will be posted back to you within one business day. If you are not a member of CompuServe, as a METZ customer you are entitled to a free introductory membership. Simply call one of these CompuServe numbers: CompuServe in USA & Canada................. (800) 524-3388 CompuServe Outside USA, Canada, & Europe... (614) 529-1349 CompuServe in United Kingdom............... 0800.289.378 CompuServe in Germany...................... 0130.37.32 Compuserve in Other European Countries..... +44/(89)66.55.0.111 3. CALL America Online to view and download information, updates and trial products. You will need a modem, communication software, and a membership. Use the GoTo Keyword METZ from the menu. On AOL, you may send a message to METZSoft for technical support. A response will be posted back to you within one business day. If you are not a member of America Online, as a METZ customer you are entitled to a free introductory membership. Simply call one of these America Online numbers and ask for a trial membership: America Online ............................ (800) 827-6364 America Online FAX......................... (800) 827-4595 4. SEND E-MAIL via the Internet to: 75300,1627@compuserve.com. We are in the process of setting up an ftp site at metz.com. 5. SEND A FAX to the facsimile number explaining your question in detail. Give your company name and both your phone and fax numbers in your message (with country and city codes). 6. CALL THE METZ SUPPORT LINE. ------------------------------------------------------------------------- Sign up now to receive information about METZ Beta releases and/or our electronic newsletter! If you are interested in receiving an electronic newsletter from METZ Software, sign up for the METZNEWS program. If you would also like to participate in beta testing products, sign up for the METZBETA program instead. If you wish to subscribe to METZNEWS, send e-mail to 75300,1627 on Compuserve, METZSoft on AOL, or 75300,1627@compuserve.com from Internet sites and put SUBSCRIBE METZNEWS as the text of the message. If you wish to stop receiving the METZNEWS mailings, send e-mail with SIGNOFF METZNEWS as the text of the message. If you wish to subscribe to METZBETA, send e-mail to 75300,1627 on Compuserve, METZSoft on AOL, or 75300,1627@compuserve.com from Internet sites, and put SUBSCRIBE METZBETA as the text of the message. If you wish to stop receiving the METZBETA mailings, send e-mail with SIGNOFF METZBETA as the text of the message. METZBETA subscribers will automatically receive mailings sent to METZNEWS subscribers so it is not necessary to subscribe to both groups. ------------------------------------------------------------------------- METZ Software, Inc. Sales and Support........TEL: (206) 641-4525 P.O. Box 6699 Sales....................TEL: (800) 447-1712 Bellevue, WA 98008-0699 24-Hr Fax................TEL: (206) 644-6026 24-Hr BBS................TEL: (206) 644-3663 24-Hr CompuServe.........CIS: 75300,1627 forum: GO METZ 24-Hr America Online.....AOL: METZSoft forum: GOTO METZ 24-Hr Internet E-mail....INT: 75300,1627@compuserve.com HOURS: 8:00 a.m. to 5:00 p.m., Monday through Friday (Pacific Time) ------------------------------------------------------------------------- METZ acknowledges all tradenames and trademarks used in this document as the property of their respective owners. ****************************************************************** * Copyright (c) 1987-1995 METZ Software * * All rights reserved. * ******************************************************************