____________________________________________________________________ Frequently Asked Questions ŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻŻ Q: I installed a program, and now I can't find it. Where is it? A: Because BibleWare includes programs for so many environments, the installation process may become a little confusing. First, every time you choose to install a DOS program, a screen comes up that states the directory the files will be placed in. You should write this information down because that is where your program is! Now, to get there you can use the file manager, or the DOS prompt. If your game was 123Bible for example, it would be found in the directory C:\BIBWARE\123BIBLE. To get there in DOS, type: CD\BIBWARE\123BIBLE and press enter. This will then take you to the directory the files are in where you can run the program. (In this case, to start the game, you would have to type: 123BIBLE.EXE) If you need help under- standing directories and file structures, consult you Windows or DOS manuals. ____________________________________________________________________ Q: I installed a program, and now it doesn't work! A: Sometimes you may have a problem with one or more of the programs on this CD not working correctly. This is ussually due to a conf- lict between the software and a hardware setting. Sometimes the problem can be fixed by contacting the author of the program. To contact the author, look for an address or phone number in a text file in the game's directory. (ie. readme.txt) PLEASE, DO NOT CALL BRIDGESTONE MULTIMEDIA with Tech. Support for any product, except for Captain Bible and Bible Builder (these games are ours!) This is only because we do not have sufficient information to answer every question on every game. ____________________________________________________________________ Q: How do I delete a program after installing it? A: Most DOS programs can be deleted by simply deleting the directory all the files reside in. In 123Bible, for example, to delete it you would fo go to BIBWARE and delete the directory 123BIBLE, and all the files in it. Some Windows programs include an uninstall feature. If they don't, go to the directory the program resides in and delete all the files in it. NOTE: BE VERY CAREFUL DELETING FILES OFF YOUR HARD DRIVE. BEFORE DELETING MAKE SURE YOU HAVE THE RIGHT FILES, AND THAT THERE IS NOTHING OF IMPORTANCE IN THE DIRECTORY! ____________________________________________________________________ Q: My mouse works in Windows, but it doesn't work with any of the DOS programs I have installed. A: This is a normal, and expected problem, especially for users with Windows 95. What you are missing is a DOS mouse driver. There is usually a disk labeled MOUSE DRIVER INSTALLATION included with your new computer. (Most mouse drivers can be found somewhere on the internet. If you have a Microsoft mouse, got to: www.microsoft.com) ____________________________________________________________________ Q: How do I quit Windows 95, and go to pure DOS mode? A: To correctly quit Windows 95 for DOS, click "START" on the TaskBar, go to "SHUT DOWN", then "RESTART IN MSDOS MODE." The screen should then turn black and say, C:\WINDOWS. Type: "CD\BIBWARE" You are now in the directory where all you DOS programs should be. Type "DIR", and a list of the installed DOS programs will appear. _____________________________________________________________________ MISC. QUESTIONS!! Since you are here, you probably need help with installing/running programs from this CD. The basics of how to run/extract program from the CD are contained in the README.TXT file in the root directory of this CD. If you haven't already done so, please read the README.TXT file now. If you are still having problems using the programs on this CD, here are some things that might help: 1. If the program you want to install/run appears to install its files, but does not execute properly, this could be from: a. DOS programs sometimes have problems running directly from Windows or Windows 95. Try running a DOS session under Windows 95 or exiting Windows 3.x and running the program manually from a DOS prompt. Please make a note of the directory name where the self-extracting program installed the program's files. You are asked for the directory name at the time of installation, or you can accept the default. We recommend you change the default "install to" directory to a different directory for each program on the CD. That way you won't end up with one directory full of files for multiple programs. This can be quite confusing to unscramble and may cause programs to not execute properly (i.e. files may get overwritten). b. Manually self-extract the program from DOS (No Windows) or use a copy of PKUNZIP or similar shareware UNZIP utility to extract the files from the .EXE file. Then run the program or its install program. c. Sometimes hardware conflicts cause programs to function improperly. The program may function one way on the author of the program's system then it will on your PC. Generic sound cards tend to give many older DOS programs problems. Even though many claim to be SoundBlaster compatible, they don't work with many DOS games. This can be due to a DOS driver not being loaded on your PC in the CONFIG.SYS/AUTOEXEC.BAT files that makes your sound card emulate a SoundBlaster card. Check with your sound card documentation/driver disks to find out if you need a special DOS driver. d. Under Windows 95 run SCANDISK to look for and fix disk errors on your hard drive(s). Under DOS, use CHKDSK /F or SCANDISK to do this. Errors on your hard disk can cause programs to behave strangely. e. When all else fails, re-boot the computer. Sometimes a fresh re-boot removes "garbage" left behind by other programs. This works well if you get error message saying that another Visual Basic is already running, etc. It is best to run/install programs off this CD while no other programs are running simulatenously. A re-boot removes other programs that may be running or left behind on your system that you are not aware of. f. If you are trying to run a DOS program under Windows 95 and are experiencing video, sound, lock ups, or other problems running the program, run the computer in MS-DOS mode (Start button, Shutdown, Restart the computer in MS-DOS mode). This ensures maximum DOS compatibility for those hard to run DOS programs under Windows 95. g. You may need to delete files that are UNZIPped to your hard drive periodically, or else you may run out of disk space or have problems with more than one program's files being in the same directory. Use an uninstall utility such as CleanSweep to remove unwanted files, or you can manually delete/remove files (see the procedures mentioned in the README.TXT file). This is especially true when you get an strange error message (like xxxxx file corrupted, etc.) during the installation/setup of programs off this CD. The problem is that the SETUP/INSTALL program is finding a file from another program that was left behind in the directory where it is installing from. This old file is confusing the setup program and causing errors. The solution is to delete everything out of that UNZIP to directory, and run the self-extracting archive again and UNZIP to a clean (empty) directory. h. All programs written in Visual Basic 3.0 require a .DLL file named VBRUN300.DLL to be located in the \WINDOWS\SYSTEM directory. We have included a copy of this .DLL file in the root directory of this CD in case you do not already have a copy in your \WINDOWS\SYSTEM directory. If programs will not run, check to make sure this .DLL is present on your system. If not, copy it from the CD to your \WINDOWS\SYSTEM directory i. Make sure that when your run aprogram's setup program that you install the program to a new (clean) directory. If two programs are installed to the same directory unpredictable results will likely occur. This is also true of updated version of the same program. Many updated versions will not funtion correctly if copied on top of a previous version of the same program. Either remove the previous version entirely first, or install the new version into a different directory. 2. If you can't run START.EXE or STARTW.EXE, or you get "File not found" errors when running either of these CD viewer programs: a. You must have access to a CD-ROM drive to run START or STARTW. Do not attempt to run them from a hard drive. Change to the CD-ROM drive's root (\) directory then run START or STARTW. If they can not find the special 00_files.txt file, they will respond with a "File not found" error. Also the CD must stay in the drive the whole time you are running START or STARTW or else you will get a "File not found" error. b. START will run from DOS, Windows 3.x, or Windows 95. It runs in text mode only. STARTW can ONLY be run from Windows 3.x or Windows 95. We recommend NOT using START.EXE under Windows 3.x due to memory limitation problems you might experience running a DOS program under Windows 3.x. We have found that START.EXE appears to work very well under Windows 95. You will only be able to use the graphical features if you run STARTW. If you only have DOS (No Windows), you must use START (not STARTW). 3. You get an error message running an .EXE self extracting program: a. You may not have sufficient memory under DOS (640k limit) to run the self extracting archive. If you have Windows 3.x or Windows 95, run the program from Windows or STARTW. Under DOS, manually run the self- extracting program specifying a destination directory: program.exe c:\test b. The program may be a Windows based program and can not be run from DOS. c. The program may be a 32 bit program and can not be run from Windows 3.x d. Try the DOS manual extract process from a DOS prompt (step 3a above). 4. When running the STARTW menu program, and selecting (ENTER) or double clicking on a program you want to run (UNZIP), nothing seems to happen. The program (xxxxxx.EXE) does not appear to run or UNZIP. Or the UNZIP program gives you an informational window, you click on the OK button, then you never get the main UNZIP window to extract the file. a. More than likely the program UNZIP operation was run but is waiting for input from you in another window. Under Windows 95, look at your program tool bar at the bottom of the screen. You should see a minimized program that looks something like "WinZip Self-Extract". This is the program you were trying to run. What happened is that instead of a double mouse click, you clicked three or more times. This caused the program window to be minimized and put the STARTW window back as the top window. As a safety feature, STARTW will not let you run more than one UNZIP window simultaneously for the same program. Simply click (once) on the minimized window name on the bottom of the Windows 95 program toolbar to get the UNZIP window back on top, so you can continue the UNZIP operation. Under Windows 3.x, press the Control key and Escape key at the same time (Ctrl + ESC) to get the Task manager pop up window. Then you can highlight the minimized UNZIP window to get it back on top and continue the process. b. In some cases when an informational window is displayed by the self extracting program, when you click on the OK button, the UNZIP options window will be minimized/hidden. This is due to a mouse click or ENTER key being pressed down too long and causing the STARTW windows to be selected and the informational or UNZIP windows to be hidden/minimized. This does not happen all the time, but only when UNZIPping certain files with informational window screens. If your UNZIP window does not appear, then click on the "WinZIP Self Extract" program title on the Windows 95 toolbar at the bottom of the screen to make it visible again. Under Windows 3.x, use the CTRL+ESC keys together to get the taskbar and select the WinZIP Self Extract window. 5. When running the setup program for a given program, it asks for the source location and by default fills in A:. I do not want to install it from the A: floppy drive. Answer: Backspace and remove the A: pathname for the source location of the program files. Use C:\WINDOWS\TEMP or whatever directory you chose to UNZIP the files into as the source drive/path. The setup program will now be able to find the program's files. 6. If the graphic display on the main startup menu looks strange, this is probably due to your video driver under Windows being less than 256 colors. Our opening graphic requires at least a 256 color video driver to be installed for the graphics to be viewed correctly. Contact your video card manufacturer for a 256 color video driver or higher. This strange looking graphic will not in any way inhibit your operation of this CD if you are unable to locate a 256 color or higher video driver. Simply press Enter to bypass the opening screen. *** If you need further help or technical assitance with this CD, or if you want information on how you can submit your own programs for possible inclusion on our future CDs, send Email to: bible@usa.net ***