_______________________________________________________________________ Appendix 1: General Error Messages 357 ________________________________________________________________________ APPENDIX 1: GENERAL ERROR MESSAGES HyperPAD displays an error message when it finds itself unable to carry out a command or action. The message displayed is intended to help you understand the error and take an appropriate action. This section lists each of the HyperPAD general error messages in numerical order, and includes a description of each error and suggestions for recovering. Notes: All error messages are contained in the file HPAD.MSG, which was copied to your hard disk when you first installed HyperPAD. If HPAD.MSG is not present, only the error number is displayed when an error occurs. See Appendix 1 of the PADtalk Reference Guide for errors received when using PADtalk. 1. Can't delete page while linking. You chose the option from a Button Info dialog box, then attempted to delete the page containing the button you are linking. If you want to delete this page, press ESC to cancel the Link To action, then choose the Delete command (ALT+E,D) from the Edit menu. 2. Can't delete protected page. You have attempted to delete a page with the Cant delete option set in the Page Info dialog box. Open the Page Info dialog box and set the Can't delete option off, then choose Delete from the Edit menu to delete the page. 3. Can't delete last page. You have attempted to delete the only remaining page of a pad. HyperPAD does not permit you to delete a pad in this way. To delete a pad, choose Delete from the File menu. _______________________________________________________________________ Appendix 1: General Error Messages 358 ________________________________________________________________________ 4. Can't duplicate object. You have attempted to duplicate a button or a field when your system lacks sufficient memory to carry out the action. Exit HyperPAD, then try to free up some memory in your system by removing Terminate and Stay Resident (TSR) programs from memory. Then start HyperPAD and try this action again. You can also try reducing the number of objects on a page, therefore reducing the memory requirement of the page. 5. Can't delete protected pad. You have attempted to delete a pad with the Can't delete pad option set in the Protect dialog box. Choose Protect from the File menu and set the Can't delete pad" option to Off, then choose Delete from the File menu. 6. Not enough memory to edit script. You have attempted to edit a script when there is not enough memory. Exit HyperPAD, then try to free up some memory in your system by removing Terminate and Stay Resident (TSR) programs from memory. Then start HyperPAD and try this action again. You might also try reducing the number of objects on the page, thereby reducing the memory requirement. 7. Can't modify protected pad. You have attempted to modify a "read-only" pad. To make it possible to modify this pad, choose Protect from the File menu and set the Read Only option to off. (If Protect does not appear on your File menu, press ESC to close the File menu, then press ALT+SHIFT+F to open the extended File menu). _______________________________________________________________________ Appendix 1: General Error Messages 359 ________________________________________________________________________ 8. Reserved. Reserved for future use. 9. Invalid pad or wrong version. You have attempted to load a DOS file that is either not a pad file, is a corrupt pad file, or was created with a later version of HyperPAD than the version you are running. 10. Can't use tool at current user level. You have attempted to choose a tool when the user level of the pad is set too low. This error is displayed, for example, if you attempt to use the Selector tool while the user level is set to Painting. Choose Protect from the File menu to increase the user level of the pad. 11. Can't go to that page. You have attempted to go to a page that does not exist. To see the current page number, turn the status bar on with the Workspace Status bar command. To go to the last page, press CTRL+PGDN. 12. Premature end of file (possible non-ASCII file). You have attempted to import an ASCII file with the Import command, but the file you chose contains an unexpected end of file character. Check to make sure that the file you are trying to import is an ASCII text file and repeat the Import command. 13. Can't find file. You have attempted to run a program that HyperPAD can't find. HyperPAD searches the current directory, the directory from which you started, the directory specified by the environment variable HPADNET, and every directory specified in your DOS path. Choose Run from the File menu, then enter a valid program filename, including a directory in front of the filename if the program is not in your DOS path. _______________________________________________________________________ Appendix 1: General Error Messages 360 ________________________________________________________________________ 14. Invalid print settings--change and try again. You entered incorrect information in a dialog box when you attempted to print. You may have specified an invalid range of pages or more pages than will fit on a printed page using the current printer settings. First, choose Printer Setup from the File menu to make sure that HyperPAD is using the printer driver for your printer. Then choose Print from the File menu and complete the dialog boxes that appears. 15. Can't edit scripts at current user level. You have attempted to edit a script in a pad whose user level is not Scripting. Choose Protect from the File menu to set the User option to Scripting. 16. Printer not ready. The printer reported an error receiving characters that you sent with the print command. Check that the printer cable is connected to your parallel port and make sure that the printer is turned on and on-line. 17. Can't delete home pad. You have attempted to delete the Home pad. Due to the importance of the Home pad in the HyperPAD message passing hierarchy, you cannot delete the Home pad from within HyperPAD. Use the DOS Delete command to delete the HOME.PAD file. 18. No records to import. You have selected a DBF file that is empty. Load dBASE III or another file that reads and writes DBF files and enter some records into the file. Then repeat the Import command. 19. Modem port not found. You have attempted to use the dial command, but HyperPAD can't find the serial port you have chosen. Open the Dial pad and make sure that the communications port you chose for your modem is correct, then attempt the action again. _______________________________________________________________________ Appendix 1: General Error Messages 361 ________________________________________________________________________ 20. No response from modem. HyperPAD has sent a Hayes command to your modem, but the modem did not respond as expected. Make sure that your modem is on and is properly connected to your PC. If so, it may be that your modem is not fully Hayes compatible. 21. Error printing. There has been an error by DOS while printing. Since DOS does not provide any specific information about the error, you may have to try a number of actions. Check the connection between your system and your printer. Make sure that your printer is on and is ready to print. And make sure that there the paper is properly loaded. If these actions do not correct the error, choose File Printer Setup from the File menu and make sure that HyperPAD is using the correct printer driver. 22. Can't edit mastered script. You have attempted to edit a script that has been stripped of its source code using the STRIP utility program. (This utility removes the readable portions of scripts in a pad, leaving only the compiled code needed for HyperPAD to run the pad). Locate the original pad containing the full scripts and edit the scripts in that pad, then remaster the pad with the STRIP utility. 23. Invalid file name. You have entered an invalid DOS filename, such as the name of a reserved DOS device like "con", "prn", "aux", "lpt", "lst" or "nul", into a dialog box. Make sure the filename you specified into the dialog box is a valid. Invalid characters include: =,:;*?![]()/.$\~+ 24. Can't create file. You have attempted to create a file, either by Saving a copy or with the create command, but the filename you specified was invalid, or the disk you are working with is full, or the directory you are working with contains too many files. Try specifying a different name, or a different disk drive. _______________________________________________________________________ Appendix 1: General Error Messages 362 ________________________________________________________________________ 25. Field too big to import. You have attempted to read a delimited ASCII file that contains more than 255 characters in a single field. (HyperPAD could be fooled into thinking there were more than 255 characters in a field if the quote required to close the field is missing). Run the program that you originally used to create the delimited ASCII file and make sure that all fields stay with the 255 character limit, then start HyperPAD and repeat the action. 26. No background fields to print. You have attempted to print a Label, Row or Column report from a pad that has no background fields. Since there aren't any background fields, try using Print Pages command from the File menu. 27. Can't find text. You have chosen Find from within the Script Editor, but HyperPAD cannot find the text you entered. Choose Find from the Search menu and enter a different string to search for. 28. Error in file HPAD.PRN. You have attempted to print, but HyperPAD cannot find the printer definition file called HPAD.PRN. Locate your original HyperPAD disks, copy the file named HPAD.PRN into the directory containing HyperPAD, then start HyperPAD and attempt to print again. 29. Page wrong size for this pad. You have attempted to paste a page from a pad into a pad of a different size. For example, you may have attempted to copy a page from a 43-line pad into a 25-line pad. There is no way to copy different sized pages from pad to pad. However, you can copy fields and buttons between pages and backgrounds regardless of their mode. _______________________________________________________________________ Appendix 1: General Error Messages 363 ________________________________________________________________________ 30. Object too big for page. You have attempted to paste an object whose height is larger than the height of the target page. This error would occur if you attempt to copy a button that is 40 lines high into a pad that is only 25 lines high. Resize the object so it will fit on the target page. 31. Block too big for page. You have attempted to paste a marked block than the size of the page. This error would occur if you attempt to copy a marked block that is 30 lines high (from a 43 line pad) into a pad that is only 25 lines high. 32. Out of memory on import. You have attempted to import a large ASCII text file into a field or when there was insufficient memory. Check to make sure that the ASCII file is not too large. (The number of bytes listed in a DOS directory listing will give you an approximation of the number of characters). If the file is less then 30,000 bytes in size, try to free up some memory in your system by removing Terminate and Stay Resident programs from memory. Then try importing again. 33. Can't open file. You have attempted to load a file, but DOS reported an error. This error will occur if the file you have attempted to load is in use by another user or program. If you are on a network, make sure that no one has opened the file you are trying to open. 34. Wrong password. You have attempted to open a password protected pad and supplied an incorrect password. Try typing the password again. 35. Can't rename pad. You opened the Pad Info dialog box and entered an invalid filename into the Pad Name field. Try entering a valid DOS filename. Also, you cannot specify a different directory in the new name of the pad. _______________________________________________________________________ Appendix 1: General Error Messages 364 ________________________________________________________________________ 36. Invalid sort. You have attempted an invalid sort from the Sort dialog box. To enter a valid sort, TAB into the Background Field list box and press SPACEBAR to select a field to sort by, then select <>. 37. Reserved. Reserved for future use. 38. Can't restrict Find to page fields. You have attempted to restrict a Find command to a page field. Repeat the Find command with a background field. 39. No pages match Query. HyperPAD could not find any pages that matched your query criteria. Attempt the Query command with different criteria. 40. Invalid or no query criteria. You chose Query from the Database menu but did not complete the Query Criteria dialog box properly. Modify the information entered into the Query Criteria dialog box. 41. Out of disk space. You have run out of disk space while trying to copy a stack, compress a stack, or perform a large query or sort. Exit HyperPAD and use the DOS Delete command to free up some disk space, then try the action again. 42. Incorrect file type. You selected the HyperPAD Capture option from the File Import dialog box and chose a file that was not a text mode GX2 file. Make sure the GX2 screen you are attempting to import is a text screen (and not a graphics file). If necessary, use the CAP utility to capture the screen again. _______________________________________________________________________ Appendix 1: General Error Messages 365 ________________________________________________________________________ 43. Pad screen mode not supported by your video card. You have attempted to load a pad that was created in a video mode not supported by your video hardware. For example, if you create a 43-line pad and then attempt to load the 43-line pad on a CGA system. Load a different pad or copy this pad to an EGA system. 44. Error creating print file. You have attempted to print with an invalid filename specified in the Printer Setup dialog box. Select Printer Setup from the File menu and specify a valid filename. 45. Option not supported by printer. You have selected an option in the Page Setup dialog box that the current printer driver does not support. You may have selected Compressed when the selected printer driver can't print compressed type. Choose Printer Setup from the File menu to select a different printer driver, then choose the Page Setup command from the File menu. 46. Must be browsing a field to import/export text. You chose the Text option in the File Import dialog box but were not editing a field at the time. Choose Browse from the Tools menu, TAB into the field that will receive the contents of the text file, then choose the File Import command. 47. No text to export. You chose the Text option in the File Export dialog box while browsing an empty field. Make sure you are in a field containing some text before exporting. 48. Field widths exceed page width. The values in the Width column of the Print Column Report dialog box are greater than the width of the printed page. Check the width settings in the Page Setup dialog box, then choose column widths in the Print Column Report dialog box that fit within the specified width of the printed page. _______________________________________________________________________ Appendix 1: General Error Messages 366 ________________________________________________________________________ 49. Invalid DBASE III file. You have attempted to import a file that is not a valid DBF file. Try specifying another DBF file. You might also try loading the program that created the DBF file and save it again. 50. No background fields to export. You have attempted to export data to a delimited ASCII or DBF file from a pad that contains no background fields. Open a pad with background fields before choosing the File Export command. 51. Maximum of 48 fields may be imported. You have attempted to import a DBF file that contains more than 48 fields. Load dBASE III or another program that reads and writes DBF files, then modify the structure of the file so it has no more than 48 fields. 52. Not enough memory for copy. You have attempted to copy an object at a time when there is not enough memory in the HyperPAD environment to do so. Exit HyperPAD, then try to free up some memory in your system by removing Terminate and Stay Resident (TSR) programs from memory. Then start HyperPAD and try this action again. 53. Invalid response from modem You have tried to dial the phone, and received an error from the modem. HyperPAD expects the modem to respond "OK" to commands. Make sure that your modem is on and is properly connected to your PC. If so, it may be that your modem is not fully Hayes compatible. 54. Can't hang up You have attempted to dial the phone, and HyperPAD couldn't disconnect the modem from the line. It may be that your modem is not fully Hayes compatible.