BY CLICKING ON THE "ACCEPT" BUTTON OR OPENING THE

BY PRESSING ON A DOWNLOAD BUTTON ON OUR WEB SITE OR RUNNING THE

SETUP.EXE PROGRAM OR OPENING THE PACKAGE, YOU ARE CONSENTING TO BE BOUND BY THIS

AGREEMENT. IF YOU DO NOT AGREE TO ALL OF THE TERMS OF

THIS AGREEMENT, EXIT THE INSTALLATION PROGRAM, DESTROY ANY FILES. AND

RETURN THE PRODUCT TO THE PLACE OF PURCHASE FOR A FULL REFUND.

BROWSEFAST END USER LICENSE AGREEMENT

REDISTRIBUTION NOT PERMITTED

This Agreement has 3 parts. Part I applies if you have

not purchased a license to the accompanying software

(the "Software"). Part II applies if you have

purchased a license to the Software. Part III applies

to all license grants. If you initially acquired a copy

of the Software without purchasing a license and you

wish to purchase a license, contact BrowseFast

on the Internet at http://www.browsefast.com

PART I -- TERMS APPLICABLE WHEN LICENSE FEES NOT (YET) PAID (LIMITED

TO EVALUATION, EDUCATIONAL AND NON-PROFIT USE) GRANT.

Satisfaction Software, Inc. grants you a non-exclusive license to use the

Software free of charge if (a) you completed the performance test

and emailed the results to us, or

(b) your use of the Software is for the purpose of

evaluating whether to purchase an ongoing license to the

Software. The evaluation period for use by or on behalf

of a commercial entity is limited to 10 days.

Government agencies (other than public libraries) are

not considered educational or charitable non-profit

organizations for purposes of this Agreement. If you

are using the Software free of charge, you are not

entitled to hard-copy documentation, support or

telephone assistance. If you fit within the description

above, you may use the Software in the manner described

in Part III below under "Scope of Grant."

DISCLAIMER OF WARRANTY.

Free of charge Software is provided on an "AS IS"

basis, without warranty of any kind, including without

limitation the warranties of merchantability, fitness

for a particular purpose and non-infringement. The

entire risk as to the quality and performance of the

Software is borne by you. Should the Software prove

defective, you and not Satisfaction Software, Inc. assume the entire cost

of any service and repair. In addition, the security

mechanisms implemented by Satisfaction Software, Inc. software have

inherent limitations, and you must determine that the

Software sufficiently meets your requirements. This

disclaimer of warranty constitutes an essential part of

the agreement. SOME JURISDICTIONS DO NOT ALLOW

EXCLUSIONS OF AN IMPLIED WARRANTY, SO THIS DISCLAIMER

MAY NOT APPLY TO YOU AND YOU MAY HAVE OTHER LEGAL RIGHTS

THAT VARY BY JURISDICTION.

PART II -- TERMS APPLICABLE WHEN LICENSE FEES PAID

GRANT. Subject to payment of applicable license fees,

Satisfaction Software, Inc. grants to you a non-exclusive license to use

the Software and accompanying documentation

("Documentation") in the manner described in Part III

below under "Scope of Grant."

LIMITED WARRANTY.

Satisfaction Software, Inc. warrants that for a period of ninety (90) days

from the date of acquisition, the Software, if operated

as directed, will substantially achieve the

functionality described in the Documentation. Satisfaction Software, Inc.

does not warrant, however, that your use of the Software

will be uninterrupted or that the operation of the

Software will be error-free or secure. In addition, the

security mechanisms implemented by Satisfaction Software, Inc. software

have inherent limitations, and you must determine that

the Software sufficiently meets your requirements.

Satisfaction Software, Inc.'s sole liability for any breach of

this warranty shall be, in Satisfaction Software, Inc.'s sole discretion:

(i) to replace your defective media; or (ii) to advise

you how to achieve substantially the same functionality

with the Software as described in the Documentation

through a procedure different from that set forth in the

Documentation; or (iii) if the above remedies are

impracticable, to refund the license fee you paid for

the Software. Repaired, corrected, or replaced Software

and Documentation shall be covered by this limited

warranty for the period remaining under the warranty

that covered the original Software, or if longer, for

thirty (30) days after the date (a) of shipment to you

of the repaired or replaced Software, or (b) Satisfaction Software, Inc.

advised you how to operate the Software so as to achieve

the functionality described in the Documentation. Only

if you inform Satisfaction Software, Inc. of your problem with the Software

during the applicable warranty period and provide

evidence of the date you purchased a license to the

Software will Satisfaction Software, Inc. be obligated to honor this

warranty. Satisfaction Software, Inc. will use reasonable commercial

efforts to repair, replace, advise or, for individual

consumers, refund pursuant to the foregoing warranty

within 30 days of being so notified.

THIS IS A LIMITED WARRANTY AND IT IS THE ONLY WARRANTY

MADE BY SATISFACTION SOFTWARE, INC.. SATISFACTION SOFTWARE, INC. MAKES NO OTHER EXPRESS

WARRANTY AND NO WARRANTY OF NONINFRINGEMENT OF THIRD

PARTIES' RIGHTS. THE DURATION OF IMPLIED WARRANTIES,

INCLUDING WITHOUT LIMITATION, WARRANTIES OF

MERCHANTABILITY AND OF FITNESS FOR A PARTICULAR PURPOSE,

IS LIMITED TO THE ABOVE LIMITED WARRANTY PERIOD; SOME

JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN

IMPLIED WARRANTY LASTS, SO LIMITATIONS MAY NOT APPLY TO

YOU. NO SATISFACTION SOFTWARE, INC. DEALER, AGENT, OR EMPLOYEE IS

AUTHORIZED TO MAKE ANY MODIFICATIONS, EXTENSIONS, OR

ADDITIONS TO THIS WARRANTY. If any modifications are

made to the Software by you during the warranty period;

if the media is subjected to accident, abuse, or

improper use; or if you violate the terms of this

Agreement, then this warranty shall immediately be

terminated. This warranty shall not apply if the

Software is used on or in conjunction with hardware or

software other than the unmodified version of hardware

and software with which the software was designed to be

used as described in the Documentation. THIS WARRANTY

GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER

LEGAL RIGHTS THAT VARY BY JURISDICTION.

PART III -- TERMS APPLICABLE TO ALL LICENSE GRANTS

SCOPE OF GRANT.

You may:

* use the Software on any single computer;

* use the Software on a network, provided that each

person accessing the Software through the network

must have a copy licensed to that person;

* use the Software on a second computer so long as only

one copy is used at a time;

* copy the Software for archival purposes, provided any

copy must contain all of the original Software's

proprietary notices; or

* if you have purchased licenses for a 10 Pack or a 50

Pack, make up to 10 or 50 copies, respectively, of

the Software (but not the Documentation), provided

any copy must contain all of the original Software's

proprietary notices. The number of copies is the

total number of copies that may be made for all

platforms. Additional copies of Documentation may be

purchased.

You may not:

* permit other individuals to use the Software except

under the terms listed above;

* permit concurrent use of the Software;

* modify, translate, reverse engineer, decompile,

disassemble (except to the extent applicable laws

specifically prohibit such restriction), or create

derivative works based on the Software;

* copy the Software other than as specified above;

* rent, lease, grant a security interest in, or

otherwise transfer rights to the Software; or

* remove any proprietary notices or labels on the

Software.

TITLE.

Title, ownership rights, and intellectual property

rights in the Software shall remain in Satisfaction Software, Inc. and/or

its suppliers. The Software is protected by the

in the content accessed through the Software is the

property of the applicable content owner and may be

protected by applicable law. This License gives you no

rights to such content.

TERMINATION.

The license will terminate automatically if you fail to

comply with the limitations described herein. On

termination, you must destroy all copies of the Software

and Documentation.

EXPORT CONTROLS.

None of the Software or underlying information or

technology may be downloaded or otherwise exported or

reexported (i) into (or to a national or resident of)

Cuba, Iraq, Libya, Yugoslavia, North Korea, Iran, Syria

or any other country to which the U.S. has embargoed

goods; or (ii) to anyone on the U.S. Treasury

Department's list of Specially Designated Nationals or

the U.S. Commerce Department's Table of Denial Orders.

By downloading or using the Software, you are agreeing

to the foregoing and you are representing and warranting

that you are not located in, under the control of, or a

national or resident of any such country or on any such

list.

In addition, if the licensed Software is identified as a

not-for-export product (for example, on the box, media

or in the installation process), then the following

applies: EXCEPT FOR EXPORT TO CANADA FOR USE IN CANADA

BY CANADIAN CITIZENS, THE SOFTWARE AND ANY UNDERLYING

TECHNOLOGY MAY NOT BE EXPORTED OUTSIDE THE UNITED STATES

OR TO ANY FOREIGN ENTITY OR "FOREIGN PERSON" AS

DEFINED BY U.S. GOVERNMENT REGULATIONS, INCLUDING

WITHOUT LIMITATION, ANYONE WHO IS NOT A CITIZEN,

NATIONAL OR LAWFUL PERMANENT RESIDENT OF THE UNITED

STATES. BY DOWNLOADING OR USING THE SOFTWARE, YOU ARE

AGREEING TO THE FOREGOING AND YOU ARE WARRANTING THAT

YOU ARE NOT A "FOREIGN PERSON" OR UNDER THE CONTROL OF

A FOREIGN PERSON.

LIMITATION OF LIABILITY. UNDER NO CIRCUMSTANCES AND

UNDER NO LEGAL THEORY, TORT, CONTRACT, OR OTHERWISE,

SHALL SATISFACTION SOFTWARE, INC. OR ITS SUPPLIERS OR RESELLERS BE LIABLE

TO YOU OR ANY OTHER PERSON FOR ANY INDIRECT, SPECIAL,

INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY CHARACTER

INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF

GOODWILL, WORK STOPPAGE, COMPUTER FAILURE OR

MALFUNCTION, OR ANY AND ALL OTHER COMMERCIAL DAMAGES OR

LOSSES. IN NO EVENT WILL SATISFACTION SOFTWARE, INC. BE LIABLE FOR ANY

DAMAGES IN EXCESS OF THE AMOUNT SATISFACTION SOFTWARE, INC. RECEIVED FROM

YOU FOR A LICENSE TO THE SOFTWARE, EVEN IF SATISFACTION SOFTWARE, INC.

SHALL HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH

DAMAGES, OR FOR ANY CLAIM BY ANY OTHER PARTY. THIS

LIMITATION OF LIABILITY SHALL NOT APPLY TO LIABILITY FOR

DEATH OR PERSONAL INJURY TO THE EXTENT APPLICABLE LAW

PROHIBITS SUCH LIMITATION. FURTHERMORE, SOME

JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION

OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS

LIMITATION AND EXCLUSION MAY NOT APPLY TO YOU.

HIGH RISK ACTIVITIES.

The Software is not fault-tolerant and is not designed,

manufactured or intended for use or resale as on-line

control equipment in hazardous environments requiring

fail-safe performance, such as in the operation of

nuclear facilities, aircraft navigation or communication

systems, air traffic control, direct life support

machines, or weapons systems, in which the failure of

the Software could lead directly to death, personal

injury, or severe physical or environmental damage

("High Risk Activities"). Satisfaction Software, Inc. and its suppliers

specifically disclaim any express or implied warranty of

fitness for High Risk Activities.

MISCELLANEOUS.

If the copy of the Software you received was accompanied

by a printed or other form of "hard-copy" End User

License Agreement whose terms vary from this Agreement,

then the hard-copy End User License Agreement governs

your use of the Software. This Agreement represents the

complete agreement concerning this license and may

amended only by a writing executed by both parties. THE

ACCEPTANCE OF ANY PURCHASE ORDER PLACED BY YOU IS

EXPRESSLY MADE CONDITIONAL ON YOUR ASSENT TO THE TERMS

SET FORTH HEREIN, AND NOT THOSE IN YOUR PURCHASE ORDER.

If any provision of this Agreement is held to be

unenforceable, such provision shall be reformed only to

the extent necessary to make it enforceable. This

Agreement shall be governed by California law (except

for conflict of law provisions). The application the

United Nations Convention of Contracts for the

International Sale of Goods is expressly excluded.

U.S. GOVERNMENT RESTRICTED RIGHTS. Use, duplication or

disclosure by the Government is subject to restrictions

set forth in subparagraphs (a) through (d) of the

Commercial Computer-Restricted Rights clause at FAR

52.227-19 when applicable, or in subparagraph (c)(1)(ii)

of the Rights in Technical Data and Computer Software

clause at DFARS 252.227-7013, or at 252.211-7015, or to

Satisfaction Software, Inc.'s standard commercial license, as applicable,

and in similar clauses in the NASA FAR Supplement.

Contractor/manufacturer is Satisfaction Software, Inc. Redwood City, CA 94061