Frequently Asked Questions (FAQs) (Still under construction)

1. Sometimes it may take a few seconds for the Netscape title bar names to appear in Browsefast. This is normal. The window status is checked every 1.5 seconds. A busy application can delay the refresh slightly.
2. If I run 6 or more Netscape windows, only five appear. BrowseFast monitors five windows at a time.
3. Sometimes the download appears to be slow. This application is streamlined and has very little impact on system resources. Most likely, the net is over capacity.
4. Netcom 2.11 users. There is a bug in Netcom. Follow these steps:
   • Start Netcom
   • Start one or more Netscape browsers from the Netcom launcher
   • Kill the launcher
   • Start BrowseFast
   • Cruise the net
   • EXIT NETCOM
   • Exit BrowseFast
   • Exit Windows cleanly
5. The text will sometimes appear to flash. This is normal and just means that the window is being repainted very rapidly.
6. Windows 3.1 testing for Win32s was done with version 1.30.166
7. A big flash on Windows 3.1 occurs if you mistakenly run bfast32.exe(32 bit version). The flash is from Win 3.1 not being able to load Win32s. Only run the 32-bit version on Windows 95. Nothing harmful has happened.
8. Sometimes the download percentage will appear twice. This can happen and is not a bug. Sometimes the download percentage is not displayed in the Netscape title bar. We add the percentage to be certain that at least one number will appear.

Still puzzled by delays?

• If you have difficulty pinpointing the source of your delays, send us an email (support@browsefast.com) and we will help you to better understand your situation.
• When you email for help, please provide us with the following information:

1. Home or corporate use. Corporate users: modem attached directly to PC or through LAN connection.
2. Day of week and Time you logged on
3. Which internet provider you use
4. Which sites you logged on to. Time to reach http://www.netscape.com and this web page.
5. Your modem speed
6. Your processor speed
7. Amount of physical memory
8. Version of Netscape and number of instances running.

Version of Windows: 95, 3.1 or 3.1 with Win32s.