Creating a new mail message
To create a new message

Click the Mail menu and click New Message

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Opening a received mail message
To open a received message

1	Double click the Input folder to display it's contents.

2	Double click the message to be opened.

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Starting Mail
To start Mail from the Start Menu

1	Click the Start button, and then point to Programs.

2	Point to the INTRAnet Jazz Suite folder and click Mail.

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Starting Mail from the command line
To start Mail from the command line

1	Click the Start button, and then click Run.

2	Use the Browse button to find the location of the Mail program (jsbmail.exe) and click OK.

Tip

You can specify a mail folder to be opened when Mail is started by including the path of the folder which is a subdirectory of mailfolder for example:
C:\Program Files\INTRAnet Jazz Suite\jsbmail.exe \Outbox
will open the Outbox subdirectory of Mailfolder.

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Deleting mail messages
To delete a message

1	In the Mail Folders window, click the message to be deleted.

2	Click the File menu and click Delete.

Tips

You can right click the message to be deleted, and use the shortcut menu to select the Delete command.

Several messages can be deleted by selecting them and then clicking the Delete command.

You can use drag and drop to move messages to Deleted folder.

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Deleting messages from Mail by default
To delete messages from Mail by default

1	In the Mail Folders window, click the Mail menu and click Options.

2	In the Mail Folders tab, check to clear the Move to Deleted Folder option.

Note Deleted messages will not be saved in the Deleted folder.

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Saving a received message
To save a received message

1	In the Mail Folders window, click the message to be saved and click Save As from the File menu.

2	Select the folder and type the file name with a .zzm extension.

Tip

You can right click the message to be saved, and use the shortcut menu to select the Save As command.


Saving a newly created mail message
To save a newly created message

1	Click the File menu in the new message and click Save As.

2	Select the folder and type the file name with a .zzm extension.


Saving sent messages
To save sent messages

1	Click the Mail menu and click Options.

2	In the Mail Folders tab, check the Save Sent Messages option.

Tips

If you are working off-line, sent messages will be saved in the Outgoing folder until you connect to the mail server. The message will then be sent and a copy saved in the Sent folder.

Any messages which could not be sent successfully will be saved in the Failed folder.


Saving deleted mail messages
To save deleted messages

1	In the Mail Folders window, click the Mail menu and click Options.

2	In the Mail Folders tab, check the Move to Deleted Folder option.

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Empty Deleted folder on exit
To delete messages from Deleted folder on exit from Mail

1	In the Mail Folders window, click the Mail menu and click Options.

2	In the Mail Folders tab, check the Empty Deleted Folder option.

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Checking for new messages
To check for new messages

In the Mail Folders window, click the Mail menu and click Deliver Mail.

Tip

If this menu option is disabled, see how to enable mail delivery.

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Enable mail delivery
To enable mail delivery

1	Click the Mail menu and click Options.

2	In the Delivery tab, check the Enable Mail Delivery option.

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Specifying time intervals to check for new mail
To specify the time intervals to check for new mail

1	Click the Mail menu and click Options.

2	In the Delivery tab, use the spin buttons to set the time interval in which Mail should check for new mail.


Fowarding a message
To forward a message

1	In the message, click the Mail menu and click Forward.

2	Type the address of the recipient to receive the forwarded mail In the To: box.

3	Enter any additional comments in the body of the message, click the File menu and click Send.


Replying to a message
To reply to a message

1	In the message, click the Mail menu and click Reply.

2	Enter any additional comments in the body of the message, click the File menu and click Send.


Configuring your details used in outgoing mail
To configure your details used in outgoing mail

1	Click the Mail menu and click Options.

2	In the Personal Details tab, enter your name and mail address.

These details will be included in mail that you send.


Configuring mail servers for sending and receiving mail
To configure the mail servers for sending and receiving mail

1	Click the Mail menu and click Options.

2	In the Mail Servers tab, enter the Server Name of the mail server which is used to receive mail and Account Name if necessary.

3	Enter the SMTP Mail Server name used to send mail.


Including file in a message
To include a file in a message

Drag the file to be included in the message from its location and drop it into the body of the message.

Tip

You can also create an attachment within a new message by clicking Insert New Object from the Edit menu. This attachment will then be sent within the message.

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Opening an attachment
To open a file included in a message

Double click the attached item to open it with its associated application inside the message.


Sending a message
To send a message

1	Within a new message, in the To: box, type the mail address of the recipient.

2	Type the mail addresses of recipients who are to receive a copy of the mail message in the Cc: box.

3	Type the subject title in the Subject box.

4	After entering your message, click the Mail menu and click Send.

Tips

To send a message to more than one recipient, separate each mail address with a semicolon (;).

Mail addresses may also be added from your Address Book by clicking Address Book from the Mail menu.

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Exiting from Mail
To exit from Mail

Click the File Menu and click Exit.

Tip

Click the close [image]  button in the top right corner of the Mail window for an alternative way to close Mail.


Add addresses to Address Book
To add mail addresses to the Address Book

1	Click the Mail menu and click Address Book. Click Add Address.

2	Type the name of the recipient in the Name box. This is the name that will appear in the To:, Cc: or Bcc: box.

3	Type the actual mail address for the recipient in the Mail Address box and click Add.

Tips

You can also add addresses to the Address Book from newly created messages.

To add an address from the Address Book to the To: list, click Add to To:.


Printing a message
To print a message

1	Double click the message to be printed to open it.

2	Click the File menu and click Print.


Creating a message template
To create a message template

Right click a message in the Mail Folders window from which you would like to create template. Click Save As Template.

The template will be saved in the Templates folder.

Note A subject title must be entered in the Subject box of the message to provide the template with a name.

Tip

A message can be specifically created as a template by saving a new message as a template.

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Using a message template
To use a message template

1	Click the Mail menu and click Configure Template.

2	Click Use Selected Template and click a template from the box.

Any new messages will now be created using this template.

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What is Electronic Mail
What is Mail?

Mail allows you to communicate by sending and receiving electronic mail items to other mail systems across the Intranet and Internet.

You can send mail containing a variety of information, store received mail in folders and, work off-line and store items to be sent later. A copy of anything you send will be kept.

Mail uses unique mail compression technology that dramatically reduces the size of mail messages being sent.


When to use Electronic Mail
When to use Mail

You can use Mail to create mail items to send to people who have mail addresses registered on the Internet or to people who are registered users on the Intranet. Mail can be used to drag and drop spreadsheet charts, images, formatted text or even web addresses into the main body of a message and then send it to other users.


Parts of Mail window

Click on the image below to identify the different parts of Mail.


Status Bar
Status Bar displays helpful information and messages while you are using Mail.


Lists messages in the currently opened mail folder.


Shows the sub-folders in Mailfolders.


Toolbar
Toolbar contains buttons that give you quick mouse access to commonly used commands in Mail's menus.


Menu Bar
Menu Bar contains Mail's menu commands.


Title Bar
Title Bar contains the window title, minimise [image], maximise [image] and close [image] window buttons.