SBA VISION

The U.S. Small Business Administration (SBA) was created in 1953 as an independent agency of the federal government to aid, counsel, assist and protect the interests of small business concerns to preserve free competitive enterprise and to maintain and strengthen the overall economy of our Nation. Small business is critical to our economic recovery, to building America's future, and to helping the United States compete in today's global marketplace.

Our vision for the SBA revolves around two principles: customer-driven outreach and quality focused management. We are determined to reach out to small businesses in an unprecedented way to listen to their needs, to report these needs back to President Clinton, and to suggest appropriate initiatives to help small businesses. We also recognize the need to change our management culture, our organizational structure, and the way we do business to improve the quality of our work. Through these changes, we will create a more entrepreneurial, customer-driven, and efficient SBA.

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