- Installation Instructions
- Purchasing
- Release history
Uninstalling a previous version
If you have a previous version of SurfStats Log Analyzer installed you have to uninstall it as described below:
Close all other programs before
installing SurfStats and make sure that you are logged in as Administrator or a
member of the Administrators group if you are installing it on a Windows
NT/2000/2003/XP system.
If you are running a recent version of
SurfStats Log Analyzer (V6.6 or later, but pre-V7.0) click on File ñ Save
Profiles to export your site profiles to a file with a name of your choice
to use later.
If you are running an older version of
SurfStats Log Analyzer (V6.5 beta or earlier, but V6.0.1.1 or later) make a
copy of the surfsite file in the \Windows or Winnt directory.
If you are running a version prior to
V6.0.1.1 you would have to recreate your site profiles after installing V7.0 or
later.
If you are running V7.0 or later you can
perform a backup of your current profiles, schedules and global options
with File - Backup.
Stop and uninstall the SurfStats Scheduler Service
(important) from Service Options in the SurfStats Scheduler.
Use the Add/Remove Programs from
the Windows Control Panel to remove the currently installed version of
SurfStats Log Analyzer from your hard disk.
Delete the SurfStats installation folder
(normally c:\Program Files\SurfStats) with Windows Explorer.
Delete the folder c:\Program Files\Common Files\Borland Shared. Older versions of the BDE stored the BDE files in a different location. If the folder c:\Program Files\Common Files\Borland Shared does not exist find the file idapi32.dfg and delete the folder in which this file is located. V7.0 and later of SurfStats Log Analyzer does not make use of the BDE anymore.
Installing
If the program is in zipped format, use
an unzip application like Winzip to unzip it first to a temporary folder. Then
run the Setup.exe file to install SurfStats Log Analyzer. If the program is a
single self-extracting program, run the program to install SurfStats Log
Analyzer. If you are prompted to overwrite the existing SurfStats Log
Analyzer.msi file select Yes and follow the instructions to complete the
installation.
If you were previously running a version
prior to V7.0 restore the site profiles from File - Restore - Pre Version 7.0 and select the surfsite file (or the file that you
backed up your profiles to), then click the Open button. Rebuild the profile
database (by clicking the Rebuild Database menu item on the left and
selecting Rebuild All).
If you were previously running V7.0 or
later and you have a backup in XML format created by SurfStats Log Analyzer
V7.0 or later, you can restore the backup by selecting File ñ Restore - Version 7.0 onwards.
Unfortunately we cannot guarantee that old
profile file formats will be properly restored due to the changes in the file
format. Please note that when you install SurfStats some sample site profiles
are provided by default. If you restore your site profiles you will not be able
to access these samples. If you want to have a look at these samples it is
recommended that you do a Save Profiles before restoring your profiles,
this will store a copy of the profiles that comes with the SurfStats
installation, for you to restore later.
If you get the error: "Required DLL ACTIVEDS.DLL not
found":
The Active Directory (AD) Client (which uses the file ActiveDS.DLL file) is
installed automatically on Windows 2000 computers and later. Previous versions
of the Windows Operating System did not install this automatically.
To download the AD client go to:
http://www.microsoft.com/ntserver/nts/downloads/other/ADSI25/default.asp
Select the ADSI for your Operating System. Run the downloaded exe before
installing SurfStats Log Analyzer.
For installation problems please consult the Troubleshooting Guide for SurfStats Log Analyzer on the SurfStats website.
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You can purchase a copy of SurfStats Log Analyzer and/or the
optional Visitor Origin Database from the Buy page on the SurfStats web site.
After purchase, please request an
activation code from within SurfStats Log Analyzer by selecting Help - Register SurfStats - Request Activation Code from SurfStats
or send us the 8 character machine id.
After receiving the activation code, use the same screen to register SurfStats Log Analyzer.
If you purchased the Visitor Origin Database, download
and install it. Then use Help - Register Visitor Database - Request Visitor Database Activation Code from SurfStats to obtain an activation code.
After receiving the activation code, use the same screen to register the Visitor Origin Database.
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New in V7.0.0.5
Enhancements and bug fixes
- Fixed Reverse DNS (RDNS) lookups - previous versions locked up when RDNS lookups
were enabled and reports were generated on demand.
- Page title lookups, when reports are generated manually, works correctly now.
Page title lookups have to be explicitly done (if required) by clicking the "Retrieve Page
Titles" button after report generation. Due to the the degradation in speed when performing
page lookups, pre-selection of the option has been removed from the profile edit screen.
Page title lookups are not available when scheduling tasks.
- Fixed reports generated to folder showing only 30 entries.
- Added Drill-down button (right arrow) on Visitors reports.
- SurfSchedRun application does not create an item in the taskbar anymore.
- Search phrases per engine report fixed.
- Error reports now display data when reports generated to folder/FTP.
- Legend added on Length of visit report.
- Repeat visitor statistics added.
- Appearance of left navigation bar and tabs.
- Problems with output to MS Word fixed.
- Search bug in File Viewer fixed.
- AutoFTP password not correctly stored bug fixed. Please note maximum FTP password length is 25 characters.
- Log File Parsing speed has been improved.
- Server attack report again available in Interactive mode in Pages report
section. Note that you should remove or disable the global exclude filters for this report to work and it
will only show successful attacks. Unsuccessful attacks will be shown in the
Error report section.
- Added drag an drop of files on the site profile panel to automatically create a
new site profile.
- Macro editor replaced.
- Other minor reported bugs fixed.
New in V7.0.0.4
Enhancements and bug fixes
- Scheduler problems fixed with sequential schedules not running.
- Page title lookups working incorrectly fixed.
- Date parameter ignored when double-clicking a profile to generate reports fixed.
- Capital letters in filenames when generating reports to a folder (problem on Linux/Unix) fixed.
- Professional and Enterprise Editions can import IIS Web Sites if both
machines have IIS installed.
New in V7.0.0.3
Enhancements and bug fixes
- Scheduler not starting bug fixed.
- Windows XP/2003 now detected in platform reports.
- Reports generated twice when doing a DNS lookup bug fixed.
- Default startup for Windows 95/98/ME changed so it does not require ACTIVEDS.DLL
See the Installation instructions if you get the error: "Required DLL ACTIVEDS.DLL
not found" in Windows 95/98/ME.
New in V7.0.0.2
Enhancements and bug fixes
- Reporting bug fixed. This bug occurred when doing DNS lookups and generating
reports to folders or email.
- Updated the help file
New in V7.0.0.1
Enhancements and bug fixes
- Bug in filter editing fixed.
- Profiles from Windows Metabase detected and can be imported in the
Professional and Enterprise editions.
- Browse directly to a directory during log file selection fixed.
- Site Profiles are now locked when a service is running.
- Bug in Page Titles lookups have been fixed.
- The filter bug for Visitors reports have been fixed.
- Ability to add your own URL's for Whois lookups and a link to GeekTools
added.
- The program now checks and prompts for removal if a previous version (or
part of it) exists before installation.
- Reports are now refreshed after a DNS lookup.
New in V7.0.0.0
Licensing and Registration changes
- Standard Edition can be now be used to generate reports for third parties - up to 10 profiles.
- Scheduler now works with the Standard Edition.
- Product is licensed per computer, based on unique Machine ID of computer.
- Site Profiles and Schedules can now be saved and restored in XML format in
the Professional and Enterprise editions. It cannot be saved or restored in the
Standard edition.
Enhancements and bug fixes
- Much improved user interface.
- Page title lookups.
- Backup/restore site profiles, task schedules and global options to/from a single XML file.
- Better search engine spider detection.
- Separate spider reports added.
- URL Parameter Query Analysis report. Interactive parameter selection and report generation (to screen only).
- Separation of dynamic page requests for most types of pages (asp - Active Server Pages, php - PHP Hypertext Preprocessor, cfm - ColdFusion, jsp - JavaServer etc.). All extensions classified as type document called with querystring parameters.
- Multiple language support improved. Support for eight European languages (Danish, Dutch, English, French, German, Italian, Portuguese and Spanish) and three Eastern Asian languages (Chinese, Japanese and Korean). New languages can be defined with built-in, much improved Language Editor.
- Seamless Terminal Services Integration.
- SurfStats Log Analyzer now works with an optional pre-resolved Visitor Origin Database -
It is faster and more reliable than Reverse DNS lookups. Reverse DNS lookups still available in all editions.
- Calendar improved.
- Cloning of profiles available in Standard Edition.
- Cloning of profiles clones Views settings (Clone immediate only).
- 30-character filename limitation for retrieving log files from FTP Servers bug fixed.
- Generating reports to MS Word format improved. Available in Standard Edition as well. English only.
- Watches reports fixed.
- Subject and body text when generating reports to e-mail can now be customized.
- Use of new database technology - increased performance and reliability.
- Global filters added to eliminate processing of log lines containing junk data.
- Select to add hits to image files to reporting database. Not adding hits to image files improves performance dramatically.
- Per cookie tracking of visitors (IIS log files only).
- Log File Viewer improved.
- FTP Client improved.
- Report output to folder improved.
- Additional log file format support.
- Help files updated.
SurfStats Scheduling
- Scheduling more reliable and easier to use.
- Scheduler Service available in Standard, Professional and Enterprise Editions.
- Administration of scheduled tasks performed from within SurfStats Log Analyzer application.
- Please Note: To use SurfStats Scheduling in V7.0 a Windows Operating System that supports Services is required (for instance Windows NT, Windows 2000/2003, XP Professional, NOT Windows 95/98/Me etc.)
Features/Reports Removed
- Application skins.
- Server attack reports.
- Backup/restore of profiles - only Professional and Enterprise Editions.
- Support for retrieving log files from ODBC and HTTP.
- Immediate execution of schedules (Start Now option). Now executed by Scheduler Service.
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