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A T R I E V A

The Atrieva Service . . . Safe and Easy Online Backup

31% of PC users have lost critical files to events beyond their control. Are your most important documents and spreadsheets totally safe? If you have to think about it, they're not. Consider the Atrieva(tm) Service. It's the easiest and most convenient backup solution available.

  • Secure. Guaranteed security with offsite and online file storage in our disaster-proof facility.
  • Affordable. Unlimited storage space for a monthly flat-rate price. It's the most affordable file insurance available.
  • Easy. "The easiest to use online backup service." PC Computing, HomePC, and Small Business Computing all agree.
  • Automatic. Never forget another backup. They're automatic and happen on any schedule you set.
  • Safe. Your files are always scanned for viruses and encrypted before they're backed up.

Only the private encryption key that you create can unlock your files. Don't play Russian roulette with your PC . . . there's too much to lose! Sign up now for our 30 day free trial!

What is the Atrieva Service?
It's the new online backup service that gives you total protection against PC file loss. You can back up and retrieve your presentations, documents, and other critical files from any Internet-enabled PC. And your files are always safely stored offsite in an undisclosed, secure, remote, and disaster-proof facility. With the Atrieva Service, you can be sure that you, and only you, will always have secure and easy access to your important information.

Did You Know?

  • 1 in 5 computers will suffer a fatal hard drive crash in its lifetime.
  • 25% of lost data is due to portable drive failure.
  • 17% of files are lost to inadvertent deletions and incorrect saves.
  • 2,000 laptops are stolen everyday.
  • 31% of PC users have completely lost files to events beyond their control, including corporate network failures.
  • Power outages and electrical storms account for 39% of the reported file loss in America.

Don't become another statistic. Sign up for the Atrieva Service today and get 30 days FREE!

What do you get?

  • Automatic, hassle-free backups. Create multiple backup sets. Each one will run on any schedule you set.
  • Second to none 24x7 security includes: fire and earthquake-proof facility, RAID redundant disks, twice daily tape backups.
  • FREE software that's rated "easiest to use" by Small Business Computing, PC Computing, and HomePC.
  • Unlimited access. Retrieve and manage your files at your leisure.
  • $14.95 per month for unlimited storage space. That's less than fifty cents a day for the best file insurance available.
  • FREE 24x7 Technical Support.
  • Anytime, anywhere access to your files from any Internet-enabled PC (of course you need your private encryption key).
  • Money back guarantee. No questions asked.

How do I get started?
It's easy. Remember, your first 30 days is free, and if you're not satisfied that it's the easiest and most convenient backup solution, you owe nothing.

  1. Sign up for the Atrieva Service (3 options. Pick the one that's easiest for you)
    • Call us at 1-888-ATRIEVA. Make sure to tell us that you're a CONNECTIONS CD customer.
    • Visit our web site at http://www.atrieva.com/partners/connections/
    • If you're online right now, click the "Sign up now" link to launch your browser and visit our web site.
  2. Install the free Atrieva Service software from this CD-ROM. Make sure to use the account information you receive when you sign up.
  3. Back up your files. Your software handles the rest automatically! It only takes a few minutes to go from being the next statistic to being 100% protected.

Minimum System Requirements

  • Windows 95 or NT 4
  • 486/66 CPU
  • 8MB RAM
  • 17.5MB disk space
  • dial up or direct network access to the Internet
  • 14.4 Kbps modem or higher.

Customer Support Information

By e-mail:
Atrieva Customer Support has two e-mail addresses for your questions. Address technical questions to support@atrieva.com, or send your customer service questions to custserv@atrieva.com. Atrieva responds to most questions within 12 business hours.

By Phone:
Customer Service is available 8:00 AM to 5:00 PM (Pacific), Monday through Friday,
by calling 1-888-ATRIEVA (1-888-287-4382).

Standard Technical Support is available 8:00 AM to 5:00 PM (Pacific), Monday through Friday, by calling (206) 749-2970.

Emergency Technical Support for customers unable to backup or retrieve data from an Atrieva SafeStation is available 24 hours a day, 7 days a week, by calling (206) 749-2970.

By Fax:
Fax your question attention: Atrieva Customer Support to (206)382-6615

Company Web Site:
http://www.atrieva.com