For primary technical information and answers, you're free to take advantage of Adobe's Basic Support Services at any time. You're responsible only for telephone charges. These services include:
| Adobe US Automated Technical Support | A full-time, computer-driven diagnostic system with answers to the most commonly asked questions. Call +1-206-628-2757, 24 hours a day, 7 days a week. |
| Adobe US Fax Request Line | An easy way to request free technical notes by fax. Dial +1-206-628-5737, 24 hours a day, 7 days a week. |
| Adobe US Electronic Bulletin Board | A 24-hour-a-day bank of information. Dial +1-206-623-6984. US only |
For users of Adobe Acrobat products in the US, pay for support options include:
This business-to-business 900 service is a way for infrequent users to get help from an Adobe Technical Support Representative. Each minute is $2.00 plus toll, if any, and charges will appear on your monthly phone bill.