Quarterdeck Technical Support

Your Quarterdeck software comes with three months of prepaid VIP technical support. Your prepaid VIP support starts on your first technical contact with our Technical Support department. When you contact us, we will give you a VIP identification number for future technical support calls.

To be eligible for continued support beyond your first contact, please send us your product registration card, which serves as proof of ownership for a current version of a Quarterdeck product.

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1-800-ROBOTECHFree automated support
1-800-ROBOTECH—Free automated support

For fast, free support, try our toll-free, automated technical support information system, 1-800-ROBOTECH. You’ll get the most out of Quarterdeck products, gain more memory, and learn hot tips and tricks. Navigation is easy—just listen to the instructions that tell you what keys to press for the kind of help you need.

1-800-ROBOTECH is available 24 hours a day, 7 days a week, including holidays. Just dial 1-800-ROBOTECH (1-800-762-6832) from a touchtone phone.


QFAXTechnical Bulletins and Product Information via Fax
Q/FAX—Technical Bulletins and Product Information by Fax

Q/FAX is Quarterdeck’s free, 24-hour, outbound automated fax service featuring receive technical bulletins, product information, and upgrade notices. To use Q/FAX, call (800) 371-4566 or (573) 499-4556 and follow the voice menu.


Quarterdeck Bulletin Board System

Our BBS provides access to all technical notes, product and upgrade bulletins, patch files, and user-uploaded utility programs relating to our products. Call (573) 875-0503. Set your modem for 8-bit word length, no parity, and 1 stop bit.


Talk to a Technical Support Representative

To talk to a technical support representative, call us at
(573) 875-0932. Please have your Quarterdeck customer VIP number or product serial number available. If possible, please be at your computer when you call.


Online Technical Support via CompuServe

Quarterdeck’s CompuServe forum maintains a complete library of technical bulletins, compatibility updates, and enhancement utilities. In addition, the extensive public discussion area is full of great tips and tricks. From within CompuServe, type GO QUARTERDECK.

Quarterdeck offers an introductory membership to CompuServe that includes ten free hours of use and a complimentary subscription to CompuServe magazine. To obtain your introductory membership, just call (800) 524-3388. Ask for representative #372.


Quarterdeck's World Wide Web Site

To get to our home page, just point your Web browser at:

http://www.quarterdeck.com/


Quarterdeck's FTP Site
Quarterdeck’s FTP Site

To reach our FTP site, FTP to quarterdeck.com, log in as
anonymous, and use your e-mail address as the password. You can obtain a list of files available for FTP access by downloading the README file from ~/pub.